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It was totally relaxing! Everyone was friendly and helpful.
High servicelevel - nice waiters and facilities
The kitchen/restaurant staff went the extra mile to accommodate our children's food allergies. All of the staff were extremely friendly and positive.
everithing all right no
Beautiful hotel, great food and excellent service.
The pool was great , breakfast was excellent
Good food as hotel has good restaurant No
The location is ideal, in the centre of the village. There are ski hire facilities within the hotel. The spa facilities are of a high standard. At the time of my visit the hotel was very popular with Eastern European tourists who monopolised the spa area. It was not quite as bad as Germans laying towels on sun-loungers but not far off!
Staff attitude, hotel facilities and cleanliness Charges for parking and internet
the hotel in located nearby resturants, shops, supermarket
Very friendly staff, excellent food, nice swimmingpole and sauna. Not expensive in comparison to the quality.
All they have been fantastic but I some observations on the location of the room was overlooking the street, causing inconvenience, and adaptation.
its very comfortable hotel and near from a lot restaurants. the breakfast time was from 8;30 to 9;30 i hope they make it more long until 10;30 so guests can catch it .
free wireless internet,and location good,and there is a good swimming pool and breakfast ,and a good garage. there is no air conditioner so in summer you have to check the weather.
Staff, location, hotel (great breakfasts ... : - ) aircondition could make it a pefect experience
Great location, friendly and helpful but not intrusive staff, half board excellent value and plenty of good food, clean facilities, zell am see / kaprun visitors card excellent benefit. We did not use the pool or sauna.
Staff were very friendly and parking was large
Nice atmosphere , very good restaurant Low standard spa , very cold water in swiminngpool
Excellent quiet location in central Kaprun. Very friendly run family hotel. Warm welcome and free drink. Good breakfasts. Facilities good - swimming pool, sauna, jacuzzi etc. Very enjoyable stay - would recommend hotel to others.
Great service, friendly staff, small touches e.g. snow/ski reports in the morning. A kingsize bed which was made up of one matress (rather than two joined together), would have been great.
The staff were very friendly and welcoming. The location is just far enough from the village centre to have peace and quiet. The sauna is an added bonus, as is free internet access. The pool is a strange shape which makes swimming difficult. The chef could be more original - exactly the same plated salad 3 nights running.
just a fantastic hotel with great staff set in an amazing location
This is a nice hotel, well situated and calm. Good value for the money
Quality of hotel facilities.
The hotel was very comfortable and clean. As it is in the centre of the town it it convenient place to stay
very close to all of the towns shops/bus stops/ slopes
Hotel was very clean and comfortable - staff were very friendly and the food was great.
Staff was friendly, room was nice and comfortable Breakfast was not always filled up, we had to wait quite a while to get the food we wanted.
Every thing was fine friendly helpful staf, convient location with Spa and Wellness facilities available if required. What more could a person need. Nothing
The staff in the hotel were very friendly and helpful. There was a nice selection of food on the breakfast buffet. The hotel was in a really good location for all the shops, restaurants, facilities and ski bus stop in the centre of Kaprun.
Close to all local amenities. Nice views. Good breakfast selection. Very good restaurant. Friendly staff.
hospitality,rooms are big enough for family
Well maintained, very clean, helpfulstaff. Very relaxing time. Loved it.
A most enjoyable stay made all the better by very friendly and helpfull staff
Modern design, one of the best in kaprun, I recommend this hotel to all of you , you will like it No ac but the weather was ok
Very nice, brand new, modern and comfortable appartments. Friendly staff. Appartments are fully equiped with all kithen and another electronic eguipment. No.
Very nice flat with all family needed machines etc. Laundry machine could have been in own flat.
Very nicely appointed apartment,light and welcoming with spacious living area and two bathrooms, spotless and brand new. Internal lift to basement and garage parking was excellent - this residence is perfect for people with their own car wishing secure parking. lovely location just at edge of town . The internet access was by a long cable that plugged into the cupboard by the front door. This meant that my daughter had to sit on a seat in the corridor with her computer on her knee - she had study to do and this was quite an awkward way to work. It also blocked access up and down the corridor. Our criteria for booking had been separate bedrooms for my daughter and self, safe garaging for car and internet access , so the latter was disappointing. I also thought the 50E extra for staying 5 nights was unfair in a building that was empty otherwise.
I highly recommend this hotel. The appartments are very comfortable, cosy and fully endowed with all facilities. Also the staff is very nice and supportive.