It was totally relaxing! Everyone was friendly and helpful.
High servicelevel - nice waiters and facilities
Beautiful hotel, great food and excellent service.
The kitchen/restaurant staff went the extra mile to accommodate our children's food allergies. All of the staff were extremely friendly and positive.
the hotel in located nearby resturants, shops, supermarket
everithing all right no
Staff attitude, hotel facilities and cleanliness Charges for parking and internet
The location is ideal, in the centre of the village. There are ski hire facilities within the hotel. The spa facilities are of a high standard. At the time of my visit the hotel was very popular with Eastern European tourists who monopolised the spa area. It was not quite as bad as Germans laying towels on sun-loungers but not far off!
The pool was great , breakfast was excellent
Good food as hotel has good restaurant No
Staff, location, hotel (great breakfasts ... : - ) aircondition could make it a pefect experience
Excellent quiet location in central Kaprun. Very friendly run family hotel. Warm welcome and free drink. Good breakfasts. Facilities good - swimming pool, sauna, jacuzzi etc. Very enjoyable stay - would recommend hotel to others.
free wireless internet,and location good,and there is a good swimming pool and breakfast ,and a good garage. there is no air conditioner so in summer you have to check the weather.
Very friendly staff, excellent food, nice swimmingpole and sauna. Not expensive in comparison to the quality.
All they have been fantastic but I some observations on the location of the room was overlooking the street, causing inconvenience, and adaptation.
Great location, friendly and helpful but not intrusive staff, half board excellent value and plenty of good food, clean facilities, zell am see / kaprun visitors card excellent benefit. We did not use the pool or sauna.
Staff were very friendly and parking was large
Nice atmosphere , very good restaurant Low standard spa , very cold water in swiminngpool
its very comfortable hotel and near from a lot restaurants. the breakfast time was from 8;30 to 9;30 i hope they make it more long until 10;30 so guests can catch it .
Great service, friendly staff, small touches e.g. snow/ski reports in the morning. A kingsize bed which was made up of one matress (rather than two joined together), would have been great.
This is a nice hotel, well situated and calm. Good value for the money
just a fantastic hotel with great staff set in an amazing location
The staff were very friendly and welcoming. The location is just far enough from the village centre to have peace and quiet. The sauna is an added bonus, as is free internet access. The pool is a strange shape which makes swimming difficult. The chef could be more original - exactly the same plated salad 3 nights running.
hospitality,rooms are big enough for family
Quality of hotel facilities.
very close to all of the towns shops/bus stops/ slopes
The staff in the hotel were very friendly and helpful. There was a nice selection of food on the breakfast buffet. The hotel was in a really good location for all the shops, restaurants, facilities and ski bus stop in the centre of Kaprun.
Close to all local amenities. Nice views. Good breakfast selection. Very good restaurant. Friendly staff.
Every thing was fine friendly helpful staf, convient location with Spa and Wellness facilities available if required. What more could a person need. Nothing
Staff was friendly, room was nice and comfortable Breakfast was not always filled up, we had to wait quite a while to get the food we wanted.
The hotel was very comfortable and clean. As it is in the centre of the town it it convenient place to stay
Hotel was very clean and comfortable - staff were very friendly and the food was great.
Very nice, brand new, modern and comfortable appartments. Friendly staff. Appartments are fully equiped with all kithen and another electronic eguipment. No.
Very nicely appointed apartment,light and welcoming with spacious living area and two bathrooms, spotless and brand new. Internal lift to basement and garage parking was excellent - this residence is perfect for people with their own car wishing secure parking. lovely location just at edge of town . The internet access was by a long cable that plugged into the cupboard by the front door. This meant that my daughter had to sit on a seat in the corridor with her computer on her knee - she had study to do and this was quite an awkward way to work. It also blocked access up and down the corridor. Our criteria for booking had been separate bedrooms for my daughter and self, safe garaging for car and internet access , so the latter was disappointing. I also thought the 50E extra for staying 5 nights was unfair in a building that was empty otherwise.
Very nice flat with all family needed machines etc. Laundry machine could have been in own flat.
I highly recommend this hotel. The appartments are very comfortable, cosy and fully endowed with all facilities. Also the staff is very nice and supportive.
Vi var meget glade for Villa Theresa, venligt personale, super lækre lejligheder og alt virker perfekt. Dejlig tæt på Zell am See og endnu tættere på Kaprun som er fin at have i baghånden når sneen udebliver. Vi kommer helt sikkert igen Lidt bedre parkeringsforhold