Excellent and friendly service
Everything was absolutely perfect!The staff is very friendly and helpful.The breakfast was amazing and the view from the apartment beautiful!We especially enjoyed the sauna and the jacuzzi! There is no elevator, but that is not actually a real problem. We had a fantastic time at this wonderful hotel!
Everything was absolutely perfect!The staff is very very friendly and helpful.The breakfast was amazing and the view from the apartment beautiful! really it was a excellent apartment woooow
Please write at least 15 words
the most helpful staff and very welcoming! i advise it to everyone
Overall it is a nice place. The staff is really friendly! They don't speak English, but it was still funny. It seems that it is a place for older folks,but we saw some younger couples too. We were impressed with the saunas. From outside it doesnt look like the basement is stuffed with so many things. The rooms are clean and nice, but look more like 3 stars, especially in Austria. The bathroom not too big. We could not turn off the heating floor.The Internet in the room didnt work well. But overall i would still come back to this place.
Good Internet connection by cable free of charge. Good breakfast. Free parking. Breakfast starts after 7:00.
All staff were most helpful during our short stay, thank you Nicole for your enthusiastic and cheerful prowess. No
I highly recommend this hotel. The appartments are very comfortable, cosy and fully endowed with all facilities. Also the staff is very nice and supportive.
Very nicely appointed apartment,light and welcoming with spacious living area and two bathrooms, spotless and brand new. Internal lift to basement and garage parking was excellent - this residence is perfect for people with their own car wishing secure parking. lovely location just at edge of town . The internet access was by a long cable that plugged into the cupboard by the front door. This meant that my daughter had to sit on a seat in the corridor with her computer on her knee - she had study to do and this was quite an awkward way to work. It also blocked access up and down the corridor. Our criteria for booking had been separate bedrooms for my daughter and self, safe garaging for car and internet access , so the latter was disappointing. I also thought the 50E extra for staying 5 nights was unfair in a building that was empty otherwise.
Very nice flat with all family needed machines etc. Laundry machine could have been in own flat.
Very nice, brand new, modern and comfortable appartments. Friendly staff. Appartments are fully equiped with all kithen and another electronic eguipment. No.
The pool was great , breakfast was excellent
Staff attitude, hotel facilities and cleanliness Charges for parking and internet
High servicelevel - nice waiters and facilities
The kitchen/restaurant staff went the extra mile to accommodate our children's food allergies. All of the staff were extremely friendly and positive.
everithing all right no
Good food as hotel has good restaurant No
the hotel in located nearby resturants, shops, supermarket
Beautiful hotel, great food and excellent service.
The location is ideal, in the centre of the village. There are ski hire facilities within the hotel. The spa facilities are of a high standard. At the time of my visit the hotel was very popular with Eastern European tourists who monopolised the spa area. It was not quite as bad as Germans laying towels on sun-loungers but not far off!
It was totally relaxing! Everyone was friendly and helpful.
no soup and shampoo derty towwels
Washing machine avavilability for laundry - this is rare in Kaprun. Apartments were basic but comfortable. Can hear other residents walking about. Not completely sound-proof.
very close to ski center,apartment is very large and comfortable not possible to stay few days more under the price obtaining via booking com just only with hotel price
perfect location for our skiing break. apartment was of high quality, clean and comfortable. the contact that we had with staff was excellent and the staff were very helpful and professional
Modern design, one of the best in kaprun, I recommend this hotel to all of you , you will like it No ac but the weather was ok
Well maintained, very clean, helpfulstaff. Very relaxing time. Loved it.
A most enjoyable stay made all the better by very friendly and helpfull staff
very friendly & helpful staff. well equiped apartment in a great location.
Nice place, good time spent on the balcony, peaceful and clean
We really enjoyed staying at this cozy small hotel. The apartment was comfortable and the small kitchen was fully equipped. Family that runs the hotel is very kind and helpful with their guests. The hotel location is very convenient - just few meters from a ski shuttle stop or 700 meters from the Kaprun centre, supermarket or Castle. Beautiful view.
very clean, good location, nice spacious room, excellent glass of wine for chek in.
Nice atmosphere , very good restaurant Low standard spa , very cold water in swiminngpool
free wireless internet,and location good,and there is a good swimming pool and breakfast ,and a good garage. there is no air conditioner so in summer you have to check the weather.
its very comfortable hotel and near from a lot restaurants. the breakfast time was from 8;30 to 9;30 i hope they make it more long until 10;30 so guests can catch it .
Great location, friendly and helpful but not intrusive staff, half board excellent value and plenty of good food, clean facilities, zell am see / kaprun visitors card excellent benefit. We did not use the pool or sauna.
All they have been fantastic but I some observations on the location of the room was overlooking the street, causing inconvenience, and adaptation.
Staff, location, hotel (great breakfasts ... : - ) aircondition could make it a pefect experience
Staff were very friendly and parking was large
Very friendly staff, excellent food, nice swimmingpole and sauna. Not expensive in comparison to the quality.
Excellent quiet location in central Kaprun. Very friendly run family hotel. Warm welcome and free drink. Good breakfasts. Facilities good - swimming pool, sauna, jacuzzi etc. Very enjoyable stay - would recommend hotel to others.
We had a very nice room, sunny, very clean, comfortable and with a nice balcony towards the mountain. The pension is situated close to the center but it has privacy. The buffet- breakfast was very good, rich and with food-stuff (milk and eggs) from their own farm. The dinner was also very good and served in a very nice environment - appetizing specialities. Special mention for our hostess - a very, very kind and pretty woman. We liked everything.
The owner hospitality, kindness and response to all my questions , also advising me to go to very nice places I'd rather if they had fans in the room because some summer days are really hot
Very friendly staf. Diner at Hotel Rudolshof, just a few meters away from the pension, was excellent. Ski bus stops in front of pension. Absolutely value for money!
The staff and family were excellent. Nice family atmosphere. Location was excellent Breakfast very limited. No change of towels for the week The room was absolutely not adequate for three (3) persons.
Meals were great, rooms was fine, staff and family owners were lovely. The guesthouse operated a Bio-Farm next door so all the breakfast dairy was fresh everyday. Nothing really...
A very friendly relaxed hotel. Excellent food. Lovely room. Lovely views.
very good hotel nothing
I fully recommend this Pension. Owners are very friendly and helpfull. Pension is clean and good located.
it was so cozy and close to the city and the ski lsopes and the stuff are amazing and friendly its like living with a family they are so welcoming . none
It was a good hostel... very clean and good breakfast. The location is a little too far to walk to mountains but easy accessible by bus. Good value for money They did mess our rooms up a bit... was confusing at 3am in the morning when no-one was there to ask. They had provided the room numbers for us and told us they would leave the keys in the door, one room was full of people and what they didnt tell us was that they had changed it. So we had to fit another 6 people in our rooms for 1 night. There was no money back so quite annoying.
the dinner is mazing
We liked reception employees attitude. Helpful, kind, eager to advise where to go and what to do. Food was always the same, without to much choice
Spaceous, clean rooms so as pool area, very kind and polite staff. Hotel needs redecoration if it is 4 stars hotel. I also did not like no bathrobes, only with extra payment of 8 EUR.
just a fantastic hotel with great staff set in an amazing location
This is a nice hotel, well situated and calm. Good value for the money
The staff were very friendly and welcoming. The location is just far enough from the village centre to have peace and quiet. The sauna is an added bonus, as is free internet access. The pool is a strange shape which makes swimming difficult. The chef could be more original - exactly the same plated salad 3 nights running.
Great service, friendly staff, small touches e.g. snow/ski reports in the morning. A kingsize bed which was made up of one matress (rather than two joined together), would have been great.