location was good for access to shops and entertainment. bar was cosy and staff friendly. The pillow on my bed was too deep. When asked for an alternative thereh was no other options.
Booking requests for lower floor were given locality
Large room, comfortable and quiet enough for a good sleep. Very close to the men arena - easy walking distance Hairdryer in the room didn't work
we stayed for two days and the service was excellent.breakfast was exceptional for the price.
All staff excellent, hotel overall very comfortable, meals enjoyable ,Lack of air conditioning during a rather warm spell as no windows to open , only one fan to use for cooling down , however it did not spoil a very enjoyable stay
Clean and tidy. Not new, but great value and our Standard Double Room with a bathroom was well kept and gavel us no complaints. Close to lots of shopping and right next to the Cathedral. Great value and easy to get to from the free Mertoshuttle. WiFi was slow but our phones (Vodafone and O2) had full service so that was no issue for us.
I liked the price and the room was clean and decent for price with excellent location Having brkfast and seeing staff never wash their hands and handle not only used plates where people where coughing but laying out Slices of bread, with no tongs. Completely oblivious to cleanliness and safety. I was terrified to eat my food and never came back to breakfast.
Staff were very friendly and accommodating. No bin in the hotel room nor was there a full length mirror.