Mazatlan Hoteller

Staff are really good and the location is excellent. I stayed almost 9 days in the hotel and It is one of the best hotel. The staffs helped me alot bcz i don't know spanish.

Everyone was super nice great service it was totally worth it. Wifi was the only problem. It was terrible.

Love this place! Great beach, good location right in the golden zone, and hotel has and old world Spanish feel. Will be coming back here for sure!

The staff is their biggest asset for sure. Well the loud speaker for the pool activities was a little overboard.

The Inn at Mazatlan was an amazing experience! Their customer service was unmatched and simply the most attentive I've ever experienced. How often do you stay at a hotel that when you leave you hug the staff goodbye? We did here! Our rooms were gorgeous, the pool, bar, food, drinks, prices, everything was simpl perfect! I highly recommend this hotel to anyone interested. The hotel's website definitely does not do justice to the beauty and unsurpassed experience you'll receive at this hotel. Can't wait to go back!

The hotel is quite beautiful and all rooms have a set back ocean view. The garden setting is gorgeous and both pools are very nice. The rooms not in the tower are somewhat dated and the one thing not liked was the hotel dings you for all your needs...coffee and such you had to buy from the front desk...even though there is a coffee maker in the room. No coffee cups and the maids never gave new glasses when you had used ones in your room...cleaned them myself. Just little stuff that most people take for granted. Internet is available at the hotel but not for free as we assumed. They charge $40 american dollars per week for use. Wow more than I would have felt they needed to charge. Overall we did love the Inn. The restaurant, Papaguyas is one of the best places to eat. Delicious food and not overpriced compared to other places in Mazatlan. Another DO NOT MISS eating place is 'I Love Lucy's' downtown..Awesome food and so much to choose from..will go back there again next year ...

We stayed at the Inn at Mazatlan and stayed Oct. 2008 and had a great time. The resort location is the best in Mazatlan right in the golden zone within walking distance to tons of restaurants and shopping. The resort is well run, clean and right on the beach and has lots of lounge chairs and shade if you want it. The Fiesta on Wed. night was fun for the whole family with Pinatas, mexican dancers,singers and a great mexican buffet. Our room was very nice. The prices for food and drinks were very reasonable at the resort. They have happy hour twice a day. The pools were beautiful and clean and we felt very safe at this resort.

Location: - Right at the water with a sandy beach. - Rooms with ocean view are available at an affordable rate. - Next to Joe's Oyster Bar - a great beach club / bar for late night dancing and fun - Close to old Mazatlan (short cab ride or nice walk on the beach) Nothing - I thought it was a great hotel

Pool area and view of the bay Old decoration of rooms, old infrastructure in general.

This is hotel is perfect for the amount you pay for! The rooms were extremely clean and the layout of the room and restroom look awesome! Great view of the ocean and it is located right in the middle of the ocean strip, and has access to the beach underneath the hotel so you do not have to cross through traffic. Furthermore, if you want to go out, it is close to everything: Downtown, Piers, Restaurants, Entertainment. It was a pleasant experience and very family oriented. What I loved is that they have security all day so you do not have to worry about somebody breaking in to your car which was a concern at first. Lastly they have all your basic needs and accommodations and Satellite TV, fast wifi, and restaurant. The pool was at times messy, but they are quick in cleaning it.

The hotel is very well located on the beautiful male con. Rooms overlook the sea and are spacious. Bathrooms are very spacious, too. The staff is extremely helpful.

Drove 13 hours in Mexican traffic and needed a place to rest, this did the trick, got up the next morning at 3am and did 13 more to Tucson Arizona. Had a few hours at the hotel to eat and enjoy the view and plan to stay there if I go back to Mazatlan Nothing yet

In the middle of it all, if you happen to visit during Carnival. Great use of space, lovely decoration. Rain shower was awesome! Small rooftop pool but beach is just a short walk. Comfy beds. Very loud at night, right off main square with Carnival celebrations into early morning. But that means just a short walk home!

I like that when you go to this hotel chain you know exactly what you are getting. Spartan but good value. It is clean, the bed is comfortable, the shower is good, lots of well placed electrical outlets. Good bed lighting. Air con was too loud.