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Grotta is a lovely hotel in a perfect location. The staff was helpful, kind, accommodating, and made me feel like family.
World class family run hotel. Customer service exceptional. Best hotel in Greek Isles.
good staff, free transfers to/from the ferry, free use of computer walking back at night on the road
Nicolette and her staff were amazing. Very hospitable and she went out of her way to make us welcome and to be helpful. We were given a choice of rooms, advice on the island and she phoned the airline to arrange for delivery of our baggage when Olympic air lost it. This is how hotels should be run. Nothing. It exceeded our expectations.
I loved everything, the warm welcome, the beautiful property and the extremely helpful and knowledgeable staff. Definitely the best of my stay in Greece. Nothing - just note to call ahead if you want a free transfer from the Port. We walked though, and its not a long walk.
Our room was clean and very nice with a wonderful view of the Naxos sunset. Breakfast was great and the hotel's host was a true delight who made our stay memorable and enjoyable.
Nicoletta was so welcoming and her breakfast was so terrific - so many home made dishes!
The room was clean and nice. There was a fridge and a nice balcony. The hotel is close to the port and "chora".
nice, quiet place. no
it's view and the swimming pool the cabin of the bathroom was damaged and the whole room was a little narrow and small.
A little bit too far from the beach and and port (20 mn by walk Leak of the toilet flush
The family athmosphere and friendliness of the owners, just fantastic, felt like home away from home.
Reception frequently not staffed.
Alt for dyrt i forhold til standard. Værelset slidt og lugtede af mug, ikke king-size bed som beskrevet, ikke stor balkon som beskrevet. Personalet virker demotiveret og ligegyldige, dog høflige, ikke gode til engelsk. Myg være tværet ud i puder på værelset og på badeværelsesvægge. Skuffet over at have brugt så mange penge på overnatning, når standarden er SÅ elendig! De mangler management, der kan løfte standarden og få hotellet med på "noderne"
Hotellet er udemærket, god service og venligt personale. Internet forbindelsen er elendig! Umiddelbart virker værelsesprisen noget opskruet. Det ene værelses dobbeltseng var elendig. Da sengen blev benyttet af vores 18 årige søn - og han accepterede forholdne, undlod vi at foretage os yderligere. Værelserne lå udemærket for os med familie - god udsigt.
clean, friendly hotel; free transfer to and from ferry I would like better internet access
We loved everything: staff, services, cleanliness and decor of room, comfort, value for money and the hotel's location in Naxos town. We did not expect the noisiness of the street outside the hotel. It was necessary to close the windows (which sealed well and had wonderful noise-reducing and blackout blinds) and to use the AC.
We were very well received with a wellcome drink and a botle of Naxo's wine in the room. They had a tranfer from the port so it was very easy to get there. The room was quiet and confortable, with a big balcony with castle view. 10 min walking from the city center.
Staff very kind, great skill, very nice position, near to the city centre but no noisy. If you need a silent room, ask to the staff and you'll be satisfied. Transfer from and to the port. Great quality for the price
very helpful and very friendly staff, nice room and bath-room, sat-tv, quite central location, wonderful roof terrace the bed
Excellent friendly staff, helpful . Very good location, easy walking distance to shopping, restaurants. The room was very clean and nice, furnished with new furniture with really big bathroom. Pick up service from the port and to the port. I would say its more likely 3 star hotel. Excellent quality for the price.
Meeting Michalis was the first positive (I think he is the owner). He was incredibly nice and energetic. He'll most likely be the one picking you up at the port, giving you information regarding Naxos and marking the important places on a map of the island. The room was clean and nicely decorated. The bathroom was superior... it had a shower with a glass door (if you've ever traveled through Greece, you know these are rare). Breakfast was worth the money. It included hard-boiled eggs, homemade jams, bread and pastries, coffee, variety of teas, yogurt, and corn flakes. Pharmacy and restaurants are a few feet away. Overall this hotel exceeded my expectations and it was one of the best hotels I stayed on during my trip. excellent value. I can't say anything negative about Adriani Hotel. Really a great experience.
the hotel has been modernised, is very clean, pick-up and drop-off at the ferry port, hotelier was friendly and informative 5/10 minutes walk to the water front area
The hotel proprietor and his wife could not have been nicer. It is a lovely, modern hotel. Not too far from the Old Town.I had a broken ankle while I was there and they helped organise my flight home and getting me on to the ferry. They deserve to have a flourishing business
clean rooms the road with traffic from the hotel to the center.
By far one of the best places I've ever stayed! The owners are the sweetest people on earth. When we arrived in the hotel we were met with a warm smile and a complimentary drink from super amazing staff! Location is perfect with a nice rooftop overlooking the beach. I'm definitely staying there again and highly highly highly recommend it for everyone! :)
This family owned hotel is charming. The stuffing is friendly. Hotel is very clean. I got a room with ocean view. The breakfast is very impressive. Owner's wife prepares the breakfast very morning. You always got something different every morning. one minute walk to the beach. Great value. This place feels like home. I like Naxos and I enjoyed my stay at Kymata. Highly recommended.
Our stay at Kymata Hotel was lovely. The hotel is beautifully decorated and the rooms are clean and pretty with a balcony. We also had a good view. The bathrooms were also great. We found it rather hard to communicate with the owner of the hotel, but the daughter who did speak English was able to check us out. The service was friendly.
This is a family run hotel, which created a very warm and friendly atmosphere. Everyone at the hotel was very friendly and helpful. I am diabetic and needed some help one morning and they couldn't do enough for me and took great care. They even gave me a little parting gift from Naxos and took me to and from the port to the hotel. The hotel itself has recently been revenovated and decorated to the highest standard, with beautiful furnishings. The rooms are painted in pastel colours with fresh and silk flowers throughout. A truly beautiful hotel offering a marvellous experience.
The Hotel was close to the beach and close to the town! Nice view on the ocean! Good breakfast and really nice staff! The hotel is in a typical greece style and we definetly would come back! All perfect The bed is bit hard but if you like that no problem!
The people who run the hotel were fabulous and very welcoming, we felt like we were staying in their home! We booked one of the roof top rooms which has a huge terrace with views of St. George's Beach as well as the town of Naxos. The location to both the beach and the town were fantastic. The breakfast was great and very filling. The top 2 rooms are great because they are large and have a shared terrace with fantastic views however the other rooms in the hotel had tiny balconies that would be difficult to hold more than 2 people.
I have stayed in lots of hotels all my life, some were luxurous, some had great views, some had beautiful rooms but this hotel is one of the hotel I will never forget, rooms are beautiful and clean, 3 minutes to beach on foot, but the owners and the girl at the reception are the most amazing people I have ever met, very helpful and beautiful in personality. I want to recommend this hotel highly, dont hesitate just book there a room
fantastic location disappointed with the standard of the room, expected better.
It's a nice hotel close (pretty much on) the beach and with a great pool area. Room was a nice size had a good view of the beach/water. Nice walking distance to Naxos Chora along the beach as well. If you really want a double (rather than a twin) you should phone them and specify - even if you put it on the booking.com request. There are some poorer rooms as wel, like above the kitchen so it pays to phone ahead.
quitness of this hotel, good staf and good breakfast. no
The hotel had a great quiet location. Ten minute walk to town. Pool and grounds were great. Excellent value. Beds hard like most of the Greek hotels I have stayed at. I highly recommend this hotel. Best value by far of my six Greek hotels I stayed at. See above. Firmness of the beds. Front desk help could have been warmer.
Very friendly, helpful and hospitable staff. The location was nice and quiet, a big difference to our other hotel during our trip.
The location in Naxos was great. The owners were very gracious. They greeted us with the traditional pastry and coffee on arrival, and provided us with excellent assistance in planning our daily tours.
I liked that the hotel was in proximity to my needs...the beach, shops, restaurants and transport to other locations. I would have liked to not have to ask for clean towels, and as I opted to use two top sheets on my bed, I did not appreciate when the linens were changed, to have been left with only one.
The family is wonderful. If you are looking for 24/7 service this is not a place for you as the family runs another hotel and has a farm further out of town. But when you catch them in--you are offered coffee, fruit, wine from the family vineyard and delightful conversation. Close walk to town, fun rooms, great value. My room did not have a washing machine as indicated in listing.
Place is cozy and silent, approximately 3-5 min walk from the city of Chora. Rooms are clean and pleasant, nice decorated. Personal attention, home atmosphere. Cordial treatment. Perfect, hospitalitive and very helpful owners.
The staff is very nice.
Rena and her family are absolutely fantastic hosts and made our stay in Naxos extra special. We loved everything about this place, the wonderful hospitality, the morning coffee and sweets, the friendly chats. The rooms are clean, airy and comfortable - and always smell nice. Walking distance to historical sites, shops and restaurants. highly recommended. N/A
To be good Misnderstanding
The welcome could only be described as outstanding. Very helpfull and friendly.
Clean, bright, good facilities and a great price. The owner/manager was fantastic and a wonderful source of information. And upon departure he gave us a small gift and some oranges freshly picked from his tree. Bit cold at night -- heating on only for 2 hours.
Pension Sofi staff made us feel very welcome - we felt as if we were part of the family! Nothing was too much trouble! We really learned a lot about Greek traditions and way of life thanks to numerous conversations with Rena and Theodora. Our room was absolutely spotless and we had everything we needed to be very comfortable. The location was excellent - close to the port and shops but in a quiet position. Not applicable.
The location, staff and hotel is wonderful. Exceptional breakfast
great location and good value for money. Breakfast was excellent and Sonja even drove us down to the ferry terminal Size of shower was a little small but only a minor hassle
Ilion Hotel is very well located at the end of Chora Naxos, next to their most important beach. From the port you can get there bypassing the city and returning to it of Agios Prokopios direction. Also, the hotel is placed on the way of Agios Prokopios Beach and Plaka beach(only 5-7 km), the most spectacular beaches in the region. Sophia is very good host, who doesn't speak english so well, but is smart and helpfull. She cooks very well, breakfast is very good. And if you pick Naxos Chora and Ilion Hotel for your holliday, don't hesitate to participate at the venetian museum concerts. You will have a very nice surprise. In conclusion to stay at Ilion Hotel means more than accommodation. It is the premise to have access to other great things
nice hotel. good value for money. right on the beach. close to the town center. great homeade breakfast.
Neat place with good natured staff very willing to help. I did not realize it was in the middle of a well built area. In the pictures it seemed more away from dense construction thta it really is.
Excellent location - nearby the center of Naaxos, and 10 meters away from the beach! Friendly atmosphere, helpful and kind staff. Cozy, but far from luxurious! Authenic, and overall great place to stay at when visiting Naxos. Not every room has a French bed, but two separate beds instead.
Very nice stay with excellent restaurant. The ocean view was only average because its not directly on the sea. The staff could not have been better. They were the nicest and most helpful possible.
Comfortable and relaxing. It was simply enjoyable just swimming and using the spa.
The hotel is one of the better hotels in Naxos. Especially the pool area is a good place to stay. Staff is very welcoming and provides a good and very friendly service. Free WiFi Access and two internet PCs which can be used by the guests for free. The hotel offers a transfer service (port to hotel &back). The location of the hotel is in a quiet area, a few minutes away from Market Square. The rates are too high for what the hotel offers. The rooms are rather small, breakfast is more a three stars level than four stars (no fresh fruits, limited selection. Sea view is not as marvelous as mentioned. The sea can only be seen through gaps of trees and houses. Wouldn't pay an additional price. There are lots of other hotels in the surroundig which offer a similar quality for a cheaper price.
We loved the hotel, lovely swimming pool and only meters from the beach. The staff at the hotel was excellent, always ready to help us and with perfect recommendations for outings, restaurants, etc. Alexandros is one of the hotel´s best assets.
Hotel was great, breakfast was great, free internet, right by town and right by a beach. Bed could have been more comfortable
Very convenient for beach and local bars/restaurants. Unobtrusive and pleasant staff. Good range of breakfast food for this class of hotel although it was the same every day. Well maintained pool and gardens. Relaxing atmophere. Paid extra for a seaview but you had to be out on the very small balcony to see the sea.
En framragende beliggenhed tæt på by og strand. Hotellet er velfungerende, pænt vedligeholdt og meget imødekommende ejere og personale. Nej.
Det var en rigtig dårlig oplevelse da vi flyttede værelse 3 gange. Vi var to par der rejste sammen men vi kunne ikke bo i selve hotellets kompleks sammen. Vi blev sendt over i en anden bygning som var af dårlig standard der i kke levede op til hotellets lovede standard. Vi fik kun et værelse på selve hotellet i 4 dage ud af 9. Vi er meget skuffede over den manglende forståelse og klagede flere gange til hotellets manager der mente han gjorde sit bedste. Vi var bestemt ikke enige. de sidste 4 nætter boede vi på et 2 stjernet hotel væk fra Spiros. Kedelig oplevelse på vores ferie og vi kan desværre ikke anbefale dette hotel. Der findes rigtig mange dejlige hoteller i nærheden der er en del billigere og bedre.
der var enormt hyggeligt, beliggenheden var god, personalet var søde og hjælpsomme poolen var ikke så god, den var for dyb i forhold til sin størrelse
the staff were wonderful, the hotel was beautiful as was the pool and the location is just a few steps from the beach. no
Very friendly staff in good location Beds were very hard and uncomfortable
The hotel staff were very friendly, although the owner was disappointed we were only staying for the one night. The best part of the hotel was the swimming pool. The breakfast was also decent. The proximity to the beach was another major plus. The only negative is the distance to the city.
The staff were very friendly, nothing was any trouble. Clean and all to a very high standard It would be a graet idea if they had thier own bus to meet you at the port and also for the way back
Beautiful location with best view in town. Nice large room with veranda, fridge, and free internet access in room. Friendly and helpful staff, fridge in room and no complaints. Breakfast was 3.50 Euro extra and was worth it.
superbly located on the seafront, with very friendly and helpful staff. great value!
it's good location / it's quietness / very bad shower pressure / not stable hot water for shower / breakfast is slightly poor
Location, really central and 5min walking from the port; nice rooms; Wi-fi available in the whole building; friendly staff; good value for money. A bit noisy during the night, although the windows are good; receptionists should be more carefully and ask for identity before giving the room's key; the balcony wasn't clean.
Location was excellent. Easy walk from the ferry port.
the hotel is well located , the stuff is helpful, not expensive
Great location on the harbour, room was clean and everything worked. Good choice when in Naxos.
Although my requests were not answered before my trip the management explained why on my arrival (not ideal but hay ho) They did however go out of their way to ensure our stay was good
Very friendly staff who gave us some good advice on what to see in the island, and showed genuine interest in their guests. Great location in the heart of the town, good price, and very clean room. I was very happy to have booked this hotel, as I had a very pleasant stay there. The breakfast was ok, it was a bit minimalistic. It was not bad, but I missed some fresh fruits or juices. Minor details really. For the rest, no complaints.