Location & Price are great! Good breakfast included with hotel stay. Had to switch rooms b/c of a grainy picture in tv and shower stopping up. Also, b/c of warmer temperatures during this winter season the hotel decids no to offer heat in the rooms...WTF? IT STILL WAS COLD AT NIGHT!
Downtown location, close to restaurants and activities. Friendly, helpful and efficient staff
- Good complimentary breakfast - Decent gym facilities - Convenient free shuttle to the train station and airport - WiFi fairly fast and reliable I was put on a floor that was renovating (maybe all floors were renovating). As a result, the entire floor looked really run down, it smelled like paint, and it was loud.
The location is very close to train stations and the free parking is a very nice perk. If they run out of parking they will park it for you. The elevator is simply amazing. It sounds like such a little thing but it is really fast and they don't shut them down on off hours so you're never waiting for one. As other guests mentioned the A/C doesn't work very well. If you turn it all the way to cold (past the temp settings) it will get comfortable after about 30 minutes. The bed is very lumpy and extremely uncomfortable.
Rooms updated but small, adequate for my business needs. Onsite restaurant, excellent food and service but is pricey. Parking is free, good news, finding a parking spot can be difficult but attendant is helpful, may have to park 1/2 block away.
Stayed for 4 nights for the 2016 Star Trek convention in NYC. No regrets. Staff was friendly and helpful. Convenient, free parking. Clean, comfortable room. Good breakfast. Walking distance to Newark Penn Station. Reasonably safe urban neighborhood. Easy access to NYC via PATH or NJ Transit. Price compared to NYC hotels. My room had a nice view. Was able to park the full day after I checked out. Elevators malfunctioned one morning (this was a huge annoyance). Area around hotel closes very early (no good restaurants, convenience stores, etc).
The food and the shuttle service as well The first room smelled like cigarettes and was tiny. But the second was nice
I had low expectations based on reviews, but rooms were clean and spacious and recently renovated. Wifi worked fine for me. Staff were friendly and attentive. Good value for the money. Maybe I just got lucky this time, but nonetheless I'd stay again. Fine for a night. The area is a bit dicey, but not so much so that it should prevent you from walking to the train station, etc.
Every thing Parking
I asked for a "quiet" room and ended up next door to a group of women who were clapping, cheering, and in general having a good time. I don't mind people having fun but at 1:00 in the morning I really wanted to get some sleep.
We were very well , near restaurants, quiet place, very good breakfast and free parking........................................
Good location for getting into NYC. The breakfast was pretty good. Employees were very friendly. Room was clean. Bathroom door did not close and some of the walls had paint/wallpaper peeling off. Vending machines were all either non-functioning, didn't take bills, or were not well-stocked. We ordered a cheese pizza when we got in for a quick bite to eat and it was possibly the worst pizza I've ever had, especially from a restaurant. A frozen pizza would have been better. Our neighbors rolled in around 2 AM and were loud and woke us and kept us up until about 5:30 - 6AM when we finally had to call the front desk to ask them to do something about it and even then it still took a while for them to quiet down.
The bed was comfortable and stay was good. Don't order order room service . The food was terrible.
We enjoyed how large the rooms were for the price we paid. Also conveniently located next to Penn Station.
The staff were very helpful, they were particularly friendly in the Market Grill where we had breakfast on 2 mornings. Beautiful room, and the bed was one of the most comfortable I have ever slept in. Usually we stay in Manhattan when we visit New York but this hotel offered a great alternative.It was very cost effective as it was $10 return from the station to Penn Station New York [34th Street near Macys] Our room was not ready when we arrived and even when we came back at 11pm, we then had to wait on the bell hop to bring it up. Think this should have been done.The Starbucks attached to the Lobby only opened Monday to Friday and even then closed at 7 pm. The walkway from the train station to the hotel was closed each evening when we returned from the city meaning that we had to go outside of the station and cross the road to access the hotel lobby. During this we were stopped several times by people asking for money.
No running water. Not advertised at the time of booking although they knew there was a scheduled outage for repairs. Had to check out, get reimbursed and go to another hotel upon learning that there was no running water at check in.
It has a very convenient location near the train station that made our trip in and out of New York easy. There was some difficulty in confirming a taxi booking to go to an event.
I did like the access to the New Jersey Transit and airport. There are some resturants and shops in the building to pick up anything needed. The hotel staff was very nice and helpful to any questions we had. I did not like a few things in our room, such as, no place to hang a hand towel, the sink counter was badly cracked with a poor fix job, and the hair dryer was very old and weak. It seemed as a left over from another guest. The safety is questionable. I was there with my husband and felt okay but we both felt uncomfortable at times. I would not recommend staying alone or walking the streets at night. If you are there to visit NYC, I highly recommend staying in the city over NJ. With the cost of transportation and time back and forth, you waste time and money.
It's quite convenient, although the area isn't great. Staff was rude. They need to learn how to smile because their vibe was negative.
Arrived late and called the hotel about the shuttle from Newark airport, was told it was on its way. 1 hour later was told it was stuck in traffic, so caught a cab and was there in 10 minutes, didn't see much traffic anywhere.
Concierge Service on the 9th floor was super! Expensive restaurant in hotel with very poor service.
Easy access to trains, Amtrak & PATH. Food was good. Service very good. Staff very good and nice. Very secure. The room door was slightly off kilter so it made a lot of noise when shutting
Clean, very close to train station. Don't expect to check in before 3pm. Breakfast in the restaurant was terrible. Got the corn beef hash... by far the worse I've ever had.... tremendously overpriced for the quality of food. You will hear the honking from the traffic until approx. 10pm. The area surrounding the hotel is not nice... I would recommend not walking around much.
Comfortable bed nice staff Needs to be renovated in areas
Dette hotel har de mest professionelle og venlige og hjælpsomme personale og det gælder dem alle der står I receptionen, man føler sig rigtig velkommen der. vi har nu benyttet hotellet adskillige gange og det er et dejligt ,rent og rigtig pænt hotel og ligger centralt for newark lufthavn Nej
Det ligger centralt ved Newark airport, Hotellet er rent, pænt og nyrenorveret. De har de mest venlige, professionelle og hjælpsomme personale , som også er med til at man komer igen og igen nej
Everythings good, thank's!! The room is a little old but everything works and very clean!!
Perfect hotel stay. Everything was lovely from the pool, to our hotel room, to the staff. They even welcome you with hot cookies! The best part is the Hilton Double tree is inexpensive :)
Value, and great view inside from inside balcony Got off elevator and looked for room. Sign said rooms 501-527 left and 529-549 right. My room was 528. Figure that out. It was around 2 corners, but room was great in the end.
The only reason I was at this hotel is because I missed my connection and was rebooked to leave very early the next morning. The airline did not cover the cost of the stay so I had a choice and picked the Doubletree. From booking to check out the stay was a disaster. The shuttle took over 30 minutes because no one at the hotel notified him people were waiting. Upon check in at 11:30 pm I asked for a 4 am wake up call. I confirmed it before I went to my room. At this point, my phone is completely dead, it wouldn't even turn on. I literally plugged it in and fell into bed. The wake up call never came, but thankfully, due to a a leaky faucet that dripped all night long, I never fell deeply asleep and happened to check my watch at 4:18 am. I got ready and went to the lobby to get coffee, which was supposed to be there 24/7 according to the person who checked me in-- nope, coffee service doesn't start until 6:00 am, a change was made last week. If you are stuck at Newark and are looking for a place ro stay, go somewhere else!
The hotel was comfortable and had all the amenities one could need. The staff was friendly and helpful. We were able to check-in before 11 a.m. without an additional fee, took advantage of the free shuttle to the airport several times to get to the Amtrak station and head into New York City. When our room keys stopped working at we went to the front desk for assistance, not only did the clerk apologize for the inconvenience, but she advised that if it should happen again, we didn't need to return to the front desk. Instead, we could call from a house phone near the elevator on our floor and they would send someone up to assist us. This hotel provided great value for the price and I would definitely stay there again. When I checked out, I inquired about paying for parking. I was told that I would need to pay at the gate when I left since there were no charges on my room bill. However, I was not advised until I pulled up to the gate that they only accept cash there. Luckily, I had enough cash on hand to pay for my 2 nights of parking, but it would've been nice to have the opportunity to pay by credit card or at least forewarning that only cash is accepted at the gate.
Shuttle service to and from airport prompt No breakfast provide unlike most in area
Convenient location to the airport and decent shuttle. The warm cookie is always good. The room was not in good shape. The chairs had big stains on them and things were falling apart. When I checked out and showed the front desk person the pictures of the problems of the room she did not apologize but just glanced at it and said she would tell housekeeping.
I like that this is a pretty consistent hotel. I've stayed in Doubletrees all over the country and the staff is always friendly, the beds are typically very comfortable and the rooms etc. are always clean. I don't think that customers staying in the hotel should have to pay for parking. It is outrageous to have to make that extra payment when you're already paying a pretty good amount to stay there. Also, it wouldn't hurt to have affordable food in the restaurant. Since you don't have a free breakfast, at least make it affordable.
Bed was comfertable, room was clean Wall plugs far from bed Showerhead did not function well
Fin bus-ordning. Da vi kom til hotellet fik vi et ryger-rum, men havde bestilt et IKKE-ryger. Det klagede vi over og fik efter lidt debat en opgradering til en ikke-ryger suite. Det havde været flot, hvis vi ikke skulle klage først. Ellers på alle måder som forventet. Vi kom sent, så det havde været rart, hvis rummet var kølet ned, så vi ikke skulle høre på larmen fra air-con samtidig med at vi skulle sove.
I PAID ALREADY.BUT THE FRONT DESK LET ME PAY AGAIN
Lobby and restaurants remodeled. You can walk to terminals but a shuttle is provided. Best place you can stay when departing from EWR.
Great bed, nice room layout, very quiet and dark which was nice for sleeping. If you close the curtains you will not be able to tell you are essentially in an airport. Restaurant was okay -- not bad, not great. A bit expensive for the quality.
Had to pay for computer access in business suite, no free TV channels…..everything was promotional.
Got in at midnight and still able to grab a quick bit in the restaurant/lounge! Staff was great and never made us feel rushed.
check in was easy. beds were comfy. It smelled old
The bed was comfy and divine! Check out time was noon. Service fell short. Shuttle took 40 minutes to arrive; I had to call twice. Massive plane delays brought me in at 3 a.m. and it was not fun waiting yet again. First room shown smelled to me of smoke; no problem about changing rooms. However, she said she would slip a new room key under the door while i could sleep (almost 4 a.m. by now) and she did not. It was easier to not leave the room when I woke (bc very tired) then to deal with trying to get a new key to my room when I would be checking out soon. I left hotel at 11:30ish a.m. without coffee but showered.
The place was very clean and nice, and very professional looking. If you're not a posh business person, it isn't the best. We made the mistake of ordering Dominos to the room, and the hotel was obviously not very happy about "fast food" coming. First of all, they gave the delivery person a hard time and accused her of not really having customers here and being shady, before they finally called my room. Once I confirmed we had indeed ordered pizza, they wouldn't even let the delivery person come into the hotel, and I had to go outside to meet them.
A shout-out to the Newark Airport Marriott for their excellent customer service. Having taken a red-eye and landing in Newark at 5:55 yesterday morning, we went straight to the Marriott, not necessarily to check in, but to have them be aware that we were there, because we knew we wouldn't be back to use it until around midnight. The night clerk decided just to check us in early, at 6:30 a.m. We never went to the room, but left for our day in NJ and NY (and Neal Gottlieb 's Survivor viewing party, which was attended by so many relatives and friends). When we returned to the Marriott just past midnight, we attempted to print our board passes for this morning. When that didn't work, the same night clerk offered to try during the night and have them for us in the morning. Great. We went to our assigned room, and when we opened the door, we saw it was a wreck. It had not been cleaned at all. So it was a trip back to our now favorite night clerk. After explaining the situation, a supervisor got involved. We received an apology, and an upgrade to an executive suite which included a full breakfast. Thank you, Marriott!
the size of the room, the fact that there was a fridge and a microwave in our room they advertised a shuttle to the airport, but it didn't run on weekends, and it cost $10 pp, The area around the hotel is not that great.
Friendly staff, excellent breakfast, large clean room, enclosed safe parking Slight lack of noise insulation from overhead room and outside traffic.
Nothing The service was poor, it was a very unclean facility, and the would not recommend this is place to anyone.
non smoking room, did have a bad smell of old smoking room.
Staben var venlig og forekommende. Alt fungerede, inklusive gratis transport til og fra lufthavn. Beliggenhed kedelig men praktisk ! Bedre trådløs internetforbindelse.
At der var gratis schuttle til lufthavnen. Beliggenheden
god beliggenhed, billigt, effektiv shuttle-bus til EWR Ikke meget at spise og drikke når man ankom sent.
Liked the room, balcony,pool and fitness room Too difficult to get to, walls were very thin and you have to pay for breakfast and coffee.
Airport shuttle is every 30 min right on time! Staff is friendly! Clean rooms and bathroom. Everything that you expect from Marriott only thing I would add is a water fountain by the ice machine.
No hot water in bathroom sink and room heater was not working...switching rooms not an option because hotel was fully booked
We experience a problem with our room which we brought to the attention of the weekend night manager The Weeknd manager change the room immediately she informed me that a manager would be contacting me to address my concerns about the room which did not happen. On checkout I brought my concerns up to the front desk manager which in short blamed me for the problem with the room
red carpet inn er placeret flere km. forkert på beliggenhed på kørevejledning til hotellet- på kortet er det placeret umiddelbart efter passage af lincoln tunnel ,og dette er forkert,og derfor får man større udgifter til transport end forudset.
Hjælpsom reception. Døgnbemandet. Grovbrød og ost til morgenmad ville være en udmærket pendant til øvrige morgenmad, som er meget sukkerholdig/kalorieholdig (sammenlignet med danske forhold). Rengøringen smed håndsæben ud hver dag. Håndsæbe kan godt holde flere dage! Undlad ikke-miljøvenlige rengøringsmidler, drop kunstig 'duft'tilsætning. Tænk på miljøet.
It took us less than 5 minutes to walk up JFK to PATH. Chickpea restaurant is right at entrance to PATH and had super tasty gluten free, vegan options that we could carry back to eat at hotel. Stayed on fourth floor and liked separation in room. Bathroom is tucked away and little area for fridge and microwave helped keep costs down. Friendly staff. No parking, had to find parking and then walk 5 blocks to hotel to check in then back to car to move closer to hotel to unload bags. This was hard after a long day of driving but hotel staff was very kind and helpful once we arrived. Parking is available 1.5 blocks away for 12$ a night. This should be mentioned with reservation so you know where to go. Neighborhood is run down. We weren't out after dark.
Very nice hotel and convenient to Journal Square PATH.
Location - close to PATH station, lots of restaurants within 5-7 mins of walking distance- excellent for people looking for Indian food. Cleanliness Friendly Staffs Excellent Breakfast and the duration 6 am - 10 am suits everyone This hotel does not have a parking lot. But thats not a big deal, there are many paid parking lots near the hotel and available at a reasonable price.
The location to Manhatten is fantastic! The staff were welcoming and informative and very prompt! Paying for parking which I didn't know to take into account as far as the budget goes is an extra $12 a day. I also thought that the bathrooms needed remodeling, they have an awkward layout and some rusting was showing.
Staff were excellent Exterior of hotel needed update.....neighborhood is somewhat run down....but NEVER felt unsafe
Layout of the room was nice. One the surface it was clean. Didn't inspect to to much. Great rates! Would stay again. Just to pick something, the elevator was small and took forever.
The price was right! The Ramada was clean. Most of all, it is in walking distance to the Path Train. An added plus was that the staff dealt with a slight dilemma in a most professional way, at no cost to us. Entrance to the hotel by vehicle could be a problem and be aware that close parking is limited & sometimes an added charge.. This is typical in congested city areas.
Location of the hotel. Nature of the staff..they are stabbon..and arrogant in nature..
great location cleanliness good staff Calm and quite TV in one room was not working.
The staff was really helpful The location was great
Free Parking Great Continental Breakfast - fresh pastries; nice variety Very reasonable room rate (compared with hotels on NYC side of Holland Tunnel) Friendly front desk staff
Location,price,free parking&breakfast excellent staff
Price Location to NYC Right next to major throughway to Holland Tunnel so trucks drove by all night. The breakfast was stale donuts and coffee.
The access to the Path Train. Easy accessibility to taxis. The neighborhood was terrible. Continental breakfast was 2 different kinds of dry cereal and styrofoam cups. Rooms smelled very strongly of cigarette smoke. There are deodorizers available for that. Stains on blankets.
helpfull hotel staff, free internet access, hotel and the rooms can be cleaner. After 10 minutes walk you get to Kennedy Blvd where you can take a bus to new york city center (takes 15-20 minutes).
helpful staff, parking facility, proximity of bus to Manhattan, easy access a bit of a smell in the room
Not good Bedcloths, bad smell
Easy transportation to Manhattan. The smoking rooms. Although I have styed at non-smoking room, when I entered the bathroom, the light automatically turned on the fan, which filled the whole room with smoke odor from neigboring smoking rooms. So I had to use timed "heating light" which did not turn on the fan.
Nothing Everything as noted above. This was awful.
I cannot say to much about the hotel as long as I spent just few hours in there. I liked that the place was very quiet and we rested good. The view from hotel to the front street is not the best.
breakfast included, close to the bus, parking included smell in the hotel
The staff was helpful when describing how to go to Manhattan. Free high speed internet. The cleanliness of the rooms were not too good. Very little space for eating the breakfast.
A great place to stay for a NYC weekend. Quieter than Manhattan, beautiful skyline view and very close to the PATH train. The staff is very friendly and the room was clean. Will stay there again.
Great stay. Ideal for venturing into NYC great location.
Location location location, proximity to NYC is great, good food around the hotel area as well Was not able to check in until 2.5 hours after the check in time due to non-availability of rooms.
Comfortable bed 50 dollars for Below average scrabled eggs, potatoes, oatmeal for two... I was not impressed with the price or quality of food.
Good value, well presented hotel Travelling into New York over the week end takes longer due to less frequent path trains
Good alternative to Manhatten. Rooms were a nice size, staff were polite and helpful and would definately reccommend this others.
The staff were extremely courteous, helpful and accommodating. At check-in, Debbie was wonderful, great sense of humor, and very professional. She upgraded our room and gave us a beautiful view of the Manhattan. The young man at the door was wonderful as well. He was kind and courteous. The beds were very comfortable and clean. We didn't like that there was a charge for wi-fi. We normally stay in hotels where the wi-fi is free. On the positive side, since we didn't use it for the 24 hours that we paid for, my credit card was credited and we were only charged half of the fee for wi-fi. Wasn't too thrilled about paying $3.00 for a coke from the little store either.
It takes only 5-minute walk from a station.
Nice, clean hotel. Friendly staff.
Views, staff, quality of the rooms and hotel Nothing
The staff at the counter for my check-out was carrying an attitude. She seemed not happy or not nice at all during my checkout process. Did not say hi or goodbye either. It gave me a feeling that I was in a DMV.
Great location. Easy access to NY center.
The cost was extremely reasonable. Free parking. Free breakfast. The room was old. The attempted remodeling was performed by someone who had no idea what they were doing. The mattress could be used as a torture device was hard and lumpy. Located in a less than desirable area. Lots of traffic and noise from that traffic.
The worst cleaning staff. When as to change the sheet and pillow cover, they got so mad and starting to talk loud/argument. Room was not up to the standard and linen were soiled and were not changed.
I have no complaints whatsoever and I liked the quality of the hotel. Also it was very clean and organized. I did not like the location. It was very difficult to do anything if we did not get into the highway. Also, they need to include more Breakfast. It was very poor with food.
The staff were extremely helpful, courteous and friendly and the hotel room we had wass excellent - spacious and with good amenities. Whilst there isnt too much to do, or see, in the immediate area with the ease of transport into Manhattan [the Path train from Grove station is only a ten minute walk away] it made a relaxing base.
Staff, including restaurant staff, were very friendly and professional Jersey City NJ. Accessibility from the highway was poor, even utilizing gps.
close proximity to light rail and subway lack of view, lack of customer service with rainy day needs; umbrella, dryer for coats and shoes. stayed 2 nights, but hotel split it to two separate nights and we have to check back in and re-key our room keys for the second night. brought personal pillow and maid service removed it during the daily cleaning. T/he pillow was never found.
Very comfortable. Great view and location!
The hotel was conveniently located and quiet. Also the room had an alcove so our baby had some privacy. Somewhat expensive for the service received, but otherwise a fine night.
The hotel is walking distance from just about everything and the light rail is behind it. Like the cookie at check in. Staff was very friendly. Had a room on the 3rd floor and the view was a roof with lots of vents.
All of the staff that I encountered were very nice. The bed was comfortable. I also loved the welcome cookie. It was a nice surprise and I was hungry!! The location was great for my needs and is just minutes away from the waterfront. The room was nice enough but there was weird white stuff on the walls and in the bathroom. Cleanser maybe? I went down to the bar area and had to wait 5 minutes to be seen/ seated. There were just a few people there so it wasn't a busyness issue. I ordered soup. A little over 5 minutes later the server responded to tell me that the soup would take 25 minutes. I ordered pizza instead. It was fine but I was disappointed. The temperature in the room was freezing. I adjusted it with the thermostat on the wall but the air conditioner continued on, event though I had selected 68 on heat. I ended up pulling the plug to get it to turn off after an hour of adjusting the thermostat and waiting for warmth. I was exhausted from a long day and got in bed to watch tv. The remote control would not turn on the television. I inspected the outlets and they were all okay. The button on the tv worked but, even then, I was only getting 4 commercial channels. The lights on the remote were coming on also so I figured it wasn't batteries. I decided to call the front desk. Unfortunately, the phone in my room did not work/ call to the front desk. I tried both lines but no luck. I even tried dialing other services available on the phone but that just rang and rang. So.... exhausted and frustrated, I got dressed and headed down to the lobby. I had to wait a bit as a few people were just checking in. The person at the desk was very nice and sent someone up to my room. The man arrived to fix the television. He was extremely nice but the issue did take about 15 minutes or so to resolve. He wasn't sure why the issue happened but he had to get a special remote and change some settings. In the morning, I headed down to the restaurant again. I asked if I could order from the menu. I was told buffet only, though I think there may have been a communication issue. I later asked a different server after I saw the selection up close. It was generally unimpressive. She said that I could order from the menu but I decided to just stick with the buffet since the menu would take longer and I felt like I was being a burden by ordering. I was extremely disappointed overall. The eggs, potatoes and waffles were all cold. I ate just a little bit and spent over $20 with tip. I was extremely disappointed. Overall, I wouldn't recommend or stay at this hotel again, unfortunately.
Yes! Very convenient! Very nice hotel!
The reception staff, especially Felix, were very helpful and courteous. The room maids were polite and efficient. The hotel location was like an oasis with the nearby marina, shopping mall and street restaurants after the hustle and bustle of Manhattan.
Very clean. Staff was helpful and friendly. Beautiful views. $32 a day parking and no free WiFi.
The staff were very helpful.
Location was great. It was nice to be able to get out of the city and away from the holiday crowds. Nice views of the city skyline. Not much night life close to the hotel. Most restaurants close to the hotel were closed on the weekend.
Excellent service Clean Great views of NYC Location is perfect PArking fee is too much.