Perfectly situated in the main part of the village and at the bottom of the slopes. Staff extremely friendly and helpful. Rooms very quiet and comfortable. Food excellent - and plentiful.
Attentive and helpful hotel staff, good food, excellent location and good room facilities and wonderful "sky sphere" Also perhaps one of the best hotels we have stopped in on a ski holiday. Yes, The orginal booking was made for a lot less in price but after discussion direct with hotel I agreed to pay more than the booking price. Does this contravene eu law on contractual agreements?
Friendly and helpful staff, very stylish yet welcoming design, superb food and exellent location Should have a designated time in the sauna / spa when those that would prefer to wear bathers are not made to feel unwelcome / awkward by those that chose to use it naked
Very helpful and friendly staff, nice surroundings, wonderful spa with breathtaking view on the mountain, we had a wonderful time ...
Superb location next to Festkogel ski lift. Ski store in hotel. Lovely spa and swimming pools. Good food and wine card. Only minus is the worthless wifi.(free)
Leisure faciliities (pools,saunas etc.). Perfect ski-in, ski-out. Some personnel was impolite. Food was pretensious but not impressive.
Excellent position for ski and the new part of the hotel
Location is perfect, room was cosy and very clean, food was good, service was responsive, close location to ski services, convenient garage upon arrival to the room minibar was found empty...
the spa facilities, the fact that the gondola is next to it. -
We really enjoyed our stay in the hotel. We loved the stylish accomodation and the luxe service!! The location is very goed for skilovers, the spa is very cosy, the food is "lekker":
really nice hotel i stayed in the main hotel the rooms are a bit old looking! So stay in the new wing. I arrived by car to the hotel when i went to see were the porter had put my ski's, I found that he had unpacted them and left them in the ski room! really nice.....
Typically Austrain skiing hotel with lots of atmosphere but we only overnighted so hardly able to comment significanly. Finding it. Had the downloaded map indicated that we should look for U3 (I think) it would have been much easier..
Poor reception. No porter available for luggage. Was not shown to the room after check-in.Not good for 4 star hotel
the snow on the second day
The hotel is in the best possible location for skiing, the price of the hotel is a rather good value for money. I was very surprised that most of the staff speak either very poor English or no English at all (of course with few exceptions). This is rather strange, since there were many people from Great Britain or somewhere else.
the whole package was very nice (food,comfort etc) I would strongly recommend a swimming pool and jacuzi for after ski ing this would have made our stay at the hotel perfect. I loved the staff and the home comforts of the hotel but would prefer one that had a pool next time. not having a swimming pool or jacuzi. Would have liked a film(english) channel on the tv.
The location was on~piste, but a slog from the town centre. bed was too hard, sheets very starchy, very hot dry rooms. Food not to my taste
Top quality dinner menus and very good Austrian wine list. Very friendly and helpful staff team
The efficiency and friendliness of the staff, the quality and presentation of meals, the superb location only 3 minutes walk from the main chairlift.
Near by lift.
close to the lift special dinner