Rio de Janeiro Hoteller

location is perfect, just beside copacabana, near the autorental street, a bit dangerous at night, be carefull!! the hotel staff has lost some clothes and did not refund nor apologise with us.. this is not a compain it's an important info for other turists.

spacious room, good location not far from the beach and not far for touristic sites, pool on the roof, clean rooms, good breakfast dirty curtains in dinner room, staff at reception not so friendly and helpful, dinner not that special

Location & rooms I booked the hotel for two reasons - Room w Panoramic View and great pool. When I reached the hotel, my room did not have Panoramic view and the hotel pool was under construction. I should have been informed about these two things while booking.

Very good location - close to everywhere This is not truely 5 star hotel. It is poorly managed, no sence for details in hotel interier.

Location of hotel was good, as away from Ipanema Beach and the crowds, had a small beach directly below hotel and a shuttle bus into town Hotel old 60's style hideous architecture, tiling/grouting in bathroom appalling, lack of coffee shop and attractive restaurant (apart from buffet restaurant near pool, but don't want to eat there every night) in evening, lighting in bar and hotel restaurant appalling at night - depressing. Very small pizza restaurant near pool, but always full as not nearly enough tables - very old fashioned - could renovate into lovely larger seating area as lots of room surrounding restaurant. Hotel overpriced considering all these drawbacks, staff pleasant in reception but many waiters offhand - not up to normal Sheraton high standards

10 minute walk to Leblon Rooms were dated, not worth what we paid. Spa was disgustingly dirty and service was not very good. Shuttle bus only goes every 2 or so hours and you need to book in for the return trip home (which when you're on holiday you don't really want to have to think about and plan your day around!). Cab back is around 10USD each time so it adds up when you want to go in during the day, come back and get ready and go in again in the night. Last shuttle home is at 10pm which in Brazil is much too early.

Fairly good location. I cannot really say anything much more that is positive about this hotel. Like most hotels on the sea front in Rio it is grossly overpriced. The beds were poor quality and uncomfortable. The internet service did not work and they charged me US$2.30 for a cup of tea! Stayed at this hotel 21 years ago -it has not improved with time. By the way, there was NO partial sea view unless you put your head 5 ft out of the window.

The breakfast buffet was excellent with a very wide variety of fresh fruit and the view from the beach-front rooms was amazing. The front desk was understaffed and even the most simple request required that we stay in line for 10 minutes. But once you got there the staff was courteous and helpful.

Poor Breakfast

Central location, good facilities and good English speakers at threception

location i have stayed only for 10 hours, so I didn' t find any! The view was awful! Ask for seaview!

The staff were friendly and helpful and the buffet breakfast was good. The location was good for my business event The room was on an internal lightwell and was very dark. The decor was very dated but there were too few ceiling lights. There were building works going on in the lightwell and this caused some disturbance.