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The owners Sophie and Alain are probably the best hosts I've ever met out of the hundreds of hotels I've stayed at. They went above and beyond to assist us with all our travel issues (unrelated to the hotel itself) and made us feel like home. Room was not very big (the huge bed was probably 75% of the room) but probably pretty standard for France.
Checked in at 10PM and ate at Ledo. Went to room and young people all over-hanging out and running around. Cleaning staff all over-talking. Room dirty. Went to bed @11PM and pounding on door next to us and couple screaming and fighting and child crying. After 15 minutes of this, we pack up and go to desk. Wait 20 minutes and nobody comes. Go back to room and leave first thing in AM.
HOUSEKEEPING: Lack of towels-No dusting/sweeping-Lack of Amedities. Door left ajar a couple of times after maid service. No HBO schedule for July.SERVICES: Elevator works only 5 of 7 days-Lobby's complimentary coffee only get filled once in the morning!-One ice machine of three works 30% of the time. One room got flooded and ran into the indoor pool (where did the water come from?
This is the nastiest Holiday Inn we have ever stayed in! The red tile floors and many sections of carpet were absolutely filthy! The pool water was cloudy and puddles of dirty water surrounded the pool. The carpet in the room and the elevator looked like they hadn't been vaccumned in weeks. The bathtub had hair in it and there was mold on the shower curtain. I wouldn't stay at this hotel if it was free! We spoke with the manager soon after arrival, but saw no chnge in the 2 days we were there.
Hotel is outdated.Appears to have been a smaller hotel that they added two buildings to,resulting in what used to be an outdoor pool becoming an indoor,and seemingly open to the public based on how many people left the hotel lot after the pool closed.B'fast is only meal restaurant serves,so kids eat free is out the window after 11.No fridges in room,broken ice machines everywhere.Not what they show themselves to be in their info,I will not be back.
Not the Holiday Inn quality we are used to. Several things broken...elevator, spa heater, ice machine. Pool and spa water very dirty (cloudy and green). Coffee maker was only 1 cup at a time, no fridge (had to use a trash can as a cooler). AC stuck on low. Had to ask the front desk 3 times for pool towels, took over an hour.
my widows faced the indoor pool, that was packed with kids from 9am to 11 pm.
I don't know where to begin. Staff was below average. The pool was very dirty, the water was green,cloudy and it smelled. The building is in serious need of repairs. On the upper floors their are stairs in the hall making moving your luggage quit a choir. We could not find a luggage cart. Some of the rooms side on the indoor pool and can be very loud. The windows did not close all the way in the room. House cleaning were cleaning rooms all hour of the night and day. Just don't stay there.
The Holiday Inn in Downtown Wilmington should be ashamed of itself. First of all, the hotel was completely misrepresented on the internet. The lobby, the halls, and the room were drab and not clean. The cleaning staff's equipment was present in the halls all throughout the day and night of our stay, but I do not think they were utilized on the rooms. The pool and hot tub were not heated. The staff was unprofessional and not courteous. The only positive thing I can write about this hotel is its proximity to Colonial Williamsburg and Busch Gardens.
Well, when we got there the staff where nice. But the carpets to the rooms where very stained. It smelt like someting was damp and when i opend the room door, it stank. It smelt like mold or somthing had been left wet in there for days. My hubbie had to get a different room. It was much better but i would not stay there again with my family. Sorry to say as the staff where nice but it was just not kept up. I know it in an old town but if your offering a service, make it a good one. Thanks
The elevators needed a lot of work, the elevators only worked half of the time. A couple of people got stuck in the elevator for a half of an hour they had to call the fire department to get the elevator to work and that wasn't the first time that happened. Also the breakfst was ok, the scrambled eggs could bounce they had a big assortment of food. They have temperpedic beds, and nice bathrooms but when you take a shower it would flood the bathroom and sink area. I would probably go there again if they fix all of those mistakes!
We were very disappointed. The hotel needs major updates. The lobby, pool and other areas were very run down.
Mas Latour Lavail is a GORGEOUS renovated villa. It only has 5 rooms total so you practically have the entire place to yourselves. The owner lives on the property and is exceptionally friendly. The staff is so kind and helpful and went out of their way to help our group of 9 with three small kids. The hotel is out of the main city and you will need a car or taxi to access. It is down narrow roads (sometimes dirt) depending on which way you approach. I was a little nervous driving there at first given the roads, but was pleasantly surprised upon arrival at how beautiful it wad despite the remote location.
That the security agent was king enough to help us out with the code of the door that didn't work. That it didn't have someone at the reception 24/7.
nothing At first we was try find this hotel about 2 h Direction is wrong. Very small room and bathroom It is smaller then on sailing yacht. In water was too much chlor smelling everywhere. Very noisy. This night was terrible.
Beautiful location, exceptionally clean appearance, easy to find, realaxed atmosphere. Both a buffet dinner and an an a la carte menu were displayed outside of the dining room for a 7.30 p.m. start. We waited until the start time only to find out that the a la carte menu was not being offered. We only wanted a small meal and after having a drink at the bar, a drive downtown was not an option. The walk was a long way.
Nice basic hotel, clean & beds are comfortable. T.v with English channels. Good budget hotel for someone who will not be spending much time in room and just needs somewhere to sleep. On-site parking with no additional charge.
None Small bedroom , small bathroom , no lift ,
Idealy placed enroute to Spain. Affordable,Comfortable. To be highly recomended Limited directions but found easily by downloading the TomTom app for Buffallow Grills as one is ideally placed opposite.
Good location, low price, parking Strong smell of chemicals (disinfection ?) in the room, quite difficult to find when going from highway A9 (exit 42) - remember to print a detailed map !
clean, well furnished, free internet
The hotel is in excellent condition, the pool was lovely and the staff were wonderful. Location - you need a car to get to the hotel - the web-site description suggests it was near to the centre of Perpignan, whereas in fact it was a 10 minute drive. Certainly not walking distance.
Staff welcoming and friendly. great car parking. Restaurant food very good but over priced.
New hotel, fresh and easy acces from the motorway. Parking and internet connection included in the price The price is much too high for such location (140 Euro/night) and such hotel. The room are quite small but the bathroom is definetly too small. The swiming pool is more a great jacusi than a real pool as it is so small.
Very good service, central location in Beziers that needs only one nights visit Cost effective recent makeover of hotel
Comfortable,friendly (except Restaurant) Location - this is well out of town in a Commercial/Business area . Restaurant was mediocre and expensive
Room was fine. City view was a worksite but the pool side was very nice and the food was fantastic. Not really. All was pretty much OK. Staff were very helpful and quite jolly.
Excellent hotel. Staff were most friendly and helpful.We had a few wonderful days in La Fauceille. None
The facilities and staff were great here. A gymnasium, swimming pool, sauna and wellbeing centre were a plus too. Food was excellent. The hotel was like an oasis in downtown Perpignan. Away from the continuous through traffic which we did not like! Near to the Pyrenees and the coast without having to drive through the town centre! When we first arrived at the front it looked like a motel stuck in the middle of an industrial site with some parts being developped. But when we drove around the back to the reception and walked through the doors, our opinions changed.
The hotel was very delicate with good facilities. The excercise room was a good thing! Thje personnel was friendly and very serviceminded! We definitely would like to come back! Absolutely nothing!
from the moment we booked in the staff were excellent and made us feel very welcome
Near the city centre and near the university. Very nice staff. The room was not very large but it was clean.
staff were very friendly, spoke good english and gave good infomation. free wireless internet.
very friendly proprieter and his family. Made us feel very welcome. better lighting in the bathroom would have been good.
Hotel was clean and staff friendly. room and general facility was poor. Security poor.
very thin walls you can hear the other even when he goes to toilet
Good price, free parking places near the hotel breakfast
Small, friendly hotel No tea or coffee in room
We arrived at the hotel planning to stay for three nights. The staff was very pleasant and helpful, the room (which had apparently been recently renovated) was of typical French dimensions (I.E., small), clean, and the bathroom was nicely equipped and also clean. The only indication of needed work was some peeling paint on the wall above the shower. The towels were also a little threadbare but very clean. But, we had to check out after one night because the bed was the hardest we have ever encountered. (During the night I actually checked to make sure that I was not sleeping on a board covered with a thin pad.) We checked with the staff and they said that all the rooms had been redone and contained the same beds.
the staff and the breakfast The room is not large
Breakfast, central location No, I will go again
The hotel is ideally located for the town centre, the rooms are on the small side with a small window so is dark. but clean, the bathroom was adequate and clean the biggest critism would be the corridors it has led lights and is very dark, the hairdryer did not work.
Friendly, helpful staff.
The location was ideal and the staff were very pleasant and helpfull There was no restaurant facilities other than for breakfast. The car parking facility is very tight and difficult to manouvere in.
The Hotel has a good location. The breakfast was plentiful including exellent fresh fruit salads.The room was well appointed and quiet. The quality and crispness of breakfast bread and pastries were below our expectations for France
V. Nice breakfast Smoky smelling room
It was fairly central, good quality hotel. Free public parking nearby overnight. Tourist office at other end of the park. No tea/coffee making facilities in room.
easy access to centre of city parking on Saturday remote from hotel
Hotellet blev udelukkende valgt fordi der var Wifi. Jeg skulle se et TV program på min PC'er. Men netop den dag skiftede man fra en Wifi udbyder til en anden. Så jeg ikke kunne anvende min PC'er. Restaurant og service var helt i top. Hotellet bør ikke lukke et system ned den ene dag for at indstallere et anddet system dagen efter.
This is a very convenient hotel for our purposes and allows us to visit family in Villeneuve de la Raho with the least inconvenience. We have used it frequently and have always found it in the best of condition.
The lady who took care of my room clean was very honest, she reminded me that I had coins on my bed. I didn't know they are not in the habit of tipping. Also, people at the front desk were very nice. It was hard for me to communicate at the front, all of them expect the nice African guy in the night, didn't speak English.
near a motorway and located far from town centre
Highly recommended. Good and friendly restaurant. Directions from autoroute need clarification.
Staff obliging and friendly No
The Hotel is situated directly next to a Toll station, which is very good for a stopover. The swimming pool. Good value for money applies to the restaurant, too. Das Hotel liegt direkt an einer Mautstation, sehr gut für einen Zwischenstop. Der Pool. Gutes Preis- Leistungsverhältnis, trifft auch für das Restaurant zu. Rooms a very small. Poor selection of TV channels. Poor breakfast buffet. Sehr kleine Zimmer. Sehr kleine Auswahl an TV Sendern (Sat 1 als einziger deutscher Sender). Das Frühstückbuffet ist nicht sehr umfangreich.
Staff very helpful and pleasant. Food especially the Buffet were excellent The directions are not clear on the print out booking
took dogs so was convenient. being in independant 'chalets' and having car parked outside the door. charged €5 per dog to have in our small room. Not a lot of places for dogs to run nothing nearby, in residential area. food was adequate but chef tried to fob me off with less that entitled to ie what was in the picture, but when i asked they brought it to me, breakfast was lacking in choice lot of money for what it was. three tiny pieces of cheese for dessert, no crackers for €7 overpriced.
room was clean and the staff good not central to the city centre
This hotel was discounted and good value Although I stated my husband is disabled and would like a room on the ground floor or near a lift, this did not happen at ny of the hotels booked with you!