Raleigh Hoteller

The room and the friendly staff service was great. Especially the outstanding and friendly lady chef who prepared the breakfast meal. The food, beverages, cleanness and service provided by the chef were top notch. This was our 2nd stay at this location. As much as we "did" enjoy our stay, there were a couple of items I would like to address. I was disappointed to discover we did not have a small ice box or a microwave in our room. To start we had little sleep with no food, beverage or rest prior to arriving at Best Western on July 20th. We started our day up at 1:30am to prepare for our road trip. By 6:00 am we arrived to within 20 miles East of Raleigh, we found the West bound traffic on I-40 was horrific bumper to bumper until our exit off at the I-440 exit. By the time we arrived at Best Western later that afternoon we were exhausted, due to our road trip and to my fiancee's numerous medical appointments & procedure earlier that day. After our check in we learned that a guest down the hallway from us had "2" large canine's in their room. So when anyone walked by the room the dogs would begin to bark excessively. After we obtained ice, we retired to our room and managed to obtain a meal, after which we turned in for the evening @ 5:30pm, hoping for nothing more than wonderful peace and quiet. Which we did manage to obtain for about 1 to 2 hours, after that we were woken up numerous times by loud and noisy talking guest, who opened and closed their room doors entirely to much. We would have called the front desk and complained if we were not so physically and mentally exhausted. The noise generated in the hallway seems to be amplified by small hallway. Regardless after 12:30am we were back up unable to rest any longer and began the task to prepare for our trip back home.

No issues - clean, comfortable, reasonably priced. Not much else to ask for.

Hotel was great! The front counter staff was more than welcoming and said hello every morning on the way to the great continental breakfast that was always hot, well stocked and attended. The room had ample space and the bed was very comfortable. Had to ask the maid for replacement towel one morning and it was taken care of in no time. The bathroom was clean and the shower was very nice with good water pressure. The outdoor pool was a nice bonus and was very well cared for. A very nice place to stay with easy access back to I-440. The bathroom did not have the best ventilation, and on the more humid days it would stay damp for a while.

The lobby was very pretty and inviting, room was clean and cozy. It was very nice to come in very late at night to find security walking the halls. There was nothing I didn't really like, the room definitely needed more towels (only 2), and it would have been nice to have a small fridge/microwave as a bonus.

Good central location for the Raleigh area. Staff are polite and courteous. Beds are comfortable and clean. Good price on the wallet, but you know the saying.... Breakfast was....well, you might prefer to spend the money going out for that. Main elevator was frustratingly slow. 5 to 10 minute wait even though there are only 5 floors. No door whatsoever marking stairs. The other side of the hotel did have stairs, but not marked. The maid always forgot to replenish potty paper.

No fan in bathroom working

Liked location, central and close to mall, felt relatively safe. Enjoyed alternate entrance nearer to room. Size of room was great, fridge and microwave a plus. Nice woodsy view outside of windows. Staff was very nice. Pool seemed nice but didn't go. Would stay again, very nice value for the price. I did not love the slow elevators, and they need a not protein at breakfast. Love hard boiled eggs but with three nights it got a bit old. A nice scrambled egg option would make all the difference in this hotel for me. They also needed to vacuum the halls a bit more for overall cleanliness impression. But these wouldn't affect my decision to stay again.

I loved everything about this hotel! The staff was incredible-from the front desk to the maintenance people. The pool was the nicest hotel pool I have seen. Location could not have been better. I have no complaints about this hotel.

check in clerk was unusually rude as if he was managing a prison and we were wayward prisoners. we are both respectful executives in our businesses and expect the same respect and courtesy we give others. overall, an excellent deal once you get past the checkin. rooms are clean, well maintained, quiet, beds comfortable, breakfast was good and the courtesy lemon water was a nice refreshing touch after a long day of travel.

Everything. The room and breakfast No complaints here

Great location. Everything clean. The person I checked in with was not very friendly or welcoming but rest of the staff we encountered were great.

Can' beat the location, can walk to everything TINY bathrooms, no pool

Buffet breakfast and coffee with juice Room coffee pot and coffee

Great value in a somewhat dated facility. This is a no frills hotel, but very convenient to RDU and the university. The daily breakfast was also as expected: plentiful, but institutional. The building could use some updating, especially the carpet.