Raleigh Hoteller

The lobby was very pretty and inviting, room was clean and cozy. It was very nice to come in very late at night to find security walking the halls. There was nothing I didn't really like, the room definitely needed more towels (only 2), and it would have been nice to have a small fridge/microwave as a bonus.

No issues - clean, comfortable, reasonably priced. Not much else to ask for.

The room and the friendly staff service was great. Especially the outstanding and friendly lady chef who prepared the breakfast meal. The food, beverages, cleanness and service provided by the chef were top notch. This was our 2nd stay at this location. As much as we "did" enjoy our stay, there were a couple of items I would like to address. I was disappointed to discover we did not have a small ice box or a microwave in our room. To start we had little sleep with no food, beverage or rest prior to arriving at Best Western on July 20th. We started our day up at 1:30am to prepare for our road trip. By 6:00 am we arrived to within 20 miles East of Raleigh, we found the West bound traffic on I-40 was horrific bumper to bumper until our exit off at the I-440 exit. By the time we arrived at Best Western later that afternoon we were exhausted, due to our road trip and to my fiancee's numerous medical appointments & procedure earlier that day. After our check in we learned that a guest down the hallway from us had "2" large canine's in their room. So when anyone walked by the room the dogs would begin to bark excessively. After we obtained ice, we retired to our room and managed to obtain a meal, after which we turned in for the evening @ 5:30pm, hoping for nothing more than wonderful peace and quiet. Which we did manage to obtain for about 1 to 2 hours, after that we were woken up numerous times by loud and noisy talking guest, who opened and closed their room doors entirely to much. We would have called the front desk and complained if we were not so physically and mentally exhausted. The noise generated in the hallway seems to be amplified by small hallway. Regardless after 12:30am we were back up unable to rest any longer and began the task to prepare for our trip back home.

I loved the cleanliness of the room and eating area. The food was really good. The hallway and rooms smelled fresh. Very close to lots of food and the mall was 8min away and the highway was 10 seconds away from the entrance. I would definitely stay again. As a solo female traveler I didn't feel 100% safe because I was in a suite which was in the back of the parking lot and there were people propping the door open and sitting in the hallways. I did like that you could only get in with a key card as long as no-one had the door propped open.

Room was clean, staff was prompt. Location is great. Bedding/Pillows werent the quality I would had hoped for. Just a couple flat pillows on the bed.

I loved everything about this hotel! The staff was incredible-from the front desk to the maintenance people. The pool was the nicest hotel pool I have seen. Location could not have been better. I have no complaints about this hotel.

Great location. Everything clean. The person I checked in with was not very friendly or welcoming but rest of the staff we encountered were great.

Can' beat the location, can walk to everything TINY bathrooms, no pool

A bit dated but overall clean and comfortable. Within walking distance to PNC Arena

Courteous staff and exceptional customer service. The front desk staff deserves an A+. Breakfast was great A strand of hair on the shower wall.

This guest did not leave comments about this hotel.

All our needs were met. No

Have to go to the hotel next door for the bar.

Indoor pool

Location, hot breakfast,staff & clean room NO

Friendliness a d excellent breakfast! No