Hoteller i Raleigh i nærheden af Downtown

The location phenomenal. Everything was fantastic, until morning, kind of like when you go out and drunkenly bring someone home. I prepaid for my booking, and so when the front desk asked me for a credit card, I didn't think anything of it. Just to cover incidentals, the clerk said. I woke up to a receipt slid under the door, $7 for parking. I was kinda ticked, but didn't really mind, because we parked in a parking garage, and i figured no major cost, its fine. Breakfast prices were insane. "Breakfast buffet" for 2 with one water and one juice was over $30. I say "buffet" because it was little more than a continental breakfast. On the buffet line were fruit, cereal, milk, eggs, bacon, sausage, french toast, grits, and oatmeal (maybe I missed an item or two.) The restaurant had terribly poor service, the food was mediocre at best. The night before we went and grabbed dinner at The Burough, within walking distance of the hotel, for 2 entrees, 2 sides, 2 drinks, an appetizer, and amazing service, we paid the same as we did for breakfast.

Great linen package Location Staff Bedroom cleanliness Parking Outdated dirty bathroom Tiny tub Running toilet Slowwwwww elevators $400.00 credit card hold Water pressure weak

Location is great for what we needed. Upcharge for wi-fi, escalators didn't work. elevators were VERY SLOW and useless when we needed to get out. Had to let two go by because they were full and then then took fire steps - which only opens to outside and is wired to an alarm which thankfully (or not?) didn't go off . Was told card key would get us out of the parking garage without paying which didn't happen. Cost me $12 to get out.

No proper guest enquiry service.

The location is perfect . Right downtown and they have free parking. They insist on checking you in at 3 pm, everything else is an early check in and they charge you 25$ for it!! The hotel was empty when I arrived , it is not possible , that the rooms were not prepared as they say! The matteres was so worn out, almost like sleeping on bare springs.

Comfortable beds. Clean room. Polite and friendly staff at check in. The air conditioning said it was "on" in our room but it never got below 79 degrees F (just a couple degrees cooler than outside). And it wasn't just our room- the hallways were so hot and muggy it felt like an indoor swimming pool (no- there is not one on premise). The WORST part was the horrible random banging and clanging noise the air conditioning made through the night... Constantly woke me up. To be fair, we did not bother to complain to the management, so who knows how they might have handled it. They might have been able to move us to another floor or something but we were exhausted and never gave them the chance to try and make it right.

Moderate price for downtown. Thank you for having smoking rooms. Ice machine broken. No soap in lobby restroom. AC in room not on when I arrived. Wrong coffee packets for in-room coffee maker. Incomplete set of towels. "KEEP OUT" signs on doors quite tacky.