The warmth and generosity of the staff and the accommodation
Easily one of the most attractive rooms we've stayed in Europe. Interesting decor and antiques, but best of all was the ceiling painted in Roman villa style and strageically-lit. Also liked how spacious the suite was (including the bathroom) and how it had essentially 5 beds, how the staff helped us find free parking nearby, and now central the hotel was overall. Breakfast was served in a cavernous room with wooden beams, which we liked, but it was cold and unimaginative.
Excellent room and location. Breakfast was good, although no butter on the second morning we were there. Noise from other guests on the first night. Junior suite turned out to be one large room. Judging by other reviews I think the owner(s) must have been away. We only ever saw somebody on arrival, and at breakfast, who couldn't speak any english. Nasty smell from downstairs, perhaps they were having problems with the drains?
Location Service not in line to make it a good value for money choice (in the luxury segment). Ex. 1. Problems with satellite TV, flagged but not solved by the owner; payment with credit card temporarily unavailable, made cash withdraw necessary
The location of the hotel, the value for money and the confort of the room are exceptional.