Promptitude and city knowledge of the clerk
Walking distance to city centre & most of the World Heritage sites which have mosaics. Excellent information from staff, who spoke good English. Free parking.
The hotel is very near the station, water bus etc. The accommeodation is clean and fair for a small hotel particularly in Venezia. The breakfast area was only fair.
A friendly, comfortable, simple hotel, with helpful staff and within easy walking distance of the railway station and all the major sites.
The hall and bar are very nice; it's nice to arrive in the hotel. Lots of parking. Large room with good beds. The room was very hot and we couldn't get the temperature down. The air was very dry so pay attention when you arrive that you regulate the heating/airco instrument.
Room was clean and nice It was not written on the booking.com page, that you have to pay an extra 20€ per person for using the Wellnessarea. Plus, there they wanted to charge us other 3 € just for using a big towel. At breakfast no one asked us for a coffee or tea. Breakfast itself was not what you might expect at a Hotel with 4 stars.
Fine place to stay, fine staff. Free shuttle to Ravenna City Center.
The stay was nice but the air temperature inside the room could not be adjusted and was set for 24 C too warm for me. Although the whole hotel and region were could outside. I like to have a colder room
Very convenient place for business trip. Easy to find te hotel.Close to the ports and road access. free car park.
there are no surprises, everything is at a very acceptable and pleasing standard
Location,Easy to find and access to Venice raod SS309. Free parking No any computer to use for customer.
Very stylish Hotel with excellent facilities and the room was 5 star
Everything including the free navetta! Without doubt the best hotel in Ravenna! Nothing
Location is perfect for me ,for a traveler use trains. Very near the station. Hotel prepared the double huge room for me. Hotel staffs are very kind and friendly. Although it was a cold weather in October, heater was on. Thank you very much!! Staffs did not speak English.
Perfect location - just next to the railroad station (no noise from the trains, though!) and very close to the city center. Friendly staff. Breakfast could be better - there were no eggs, ham or any other meat products... But still it was not bad.
It was good value for money in an excellent location, beside the station and just five minutes walk away from the historic centre. The breakfast might have been better.
Julianna at reception was super and went beyond expected to help us out with information about the area. She was just a very pleasant young woman. Also it was very clean, and the shower was very nice, bed comfortable, felt secure. I wish there had been a computer for use by the clientele. We did find an internet access shop maybe three blocks away, but the atmosphere would have felt safer at the hotel.
Staff were very helpful and lovely, the room was spotless, the location was good, and the price was also very good, considering we got a (large) private bathroom to ourselves and a substantial breakfast buffet for much less than other hotels in the city were charging. The room decor is nothing luxurious, but for the price, it's exactly what we'd wanted.
We were amazed at the quality of this hotel for the money. It was very comfortable, we all got great showers in the morning, free wireless internet, the staff were helpful and spoke English, and the buffet breakfast was very good. Highly recommended! Behind train station, so a bit of a walk to the center of town. But convenient if you have an early morning train.
The hotel is close to Theodoric grave in Ravenna, and at 10 minutes of the city center. It's quiet, comfortable, offers parking and Internet access and a correct breakfast. A quite good value for the money.
Staff are very kind, helpful and cheerful. Noisy environment (next to main road and railway). The breakfast is nothing to do with any other 4-star property (no eggs, no sausages or anything warm, no orange juice), drinking from plastic glasses during breakfast... awful. Staff are lazy to answer the phone or email inquiries.
Friendly reception and breakfast staff. Comfortable bed. Interesting decor. Bathroom too small. Access from railway station more difficult than anticipated (obviously beyond your control) and this was main reason for choosing the hotel!
The staff was really helpful
Great service nice hotel staff The room was small but they changed us to a bigger room without any extra cost. Great service and friendly staff.
The location is good, about a 20 minute walk to main centre. The room was clean and fresh and the hotel was easy to find. AC in my room didn't work and the doors were hanging off the wardrobe. The room was also noisy - i could hear everything the guy in the next room said on the phone. Also breakfast service was non existent. Minor issues but would make impression of hotel overall much better.
city center is in walking distance noise from the street all night, situated at a major intersection
The staff were extremely kind. The room was clean, elegant and comfortable. The breakfast was excellent.
The hotel was modern, clean and with helpful staff The location was poor for us in that it is at the wrong side of the railway line for pedestrian access into the city and therefore involved a long walk
Value for money Its position in ravenna - almost impossible to find. Also very far from centro.
Very nice design and larger rooms. Breakfast was OK. Hotel surroundings are not very nice and you need a car to go to a restaurant to have dinner.
clean, modern room more light lunch and dinner meal service [in US we might call it a 'coffee shop']
modern style, very clean, good staff
easy to check-in, easy to check-out. easy access from motorway, available parking. power breakdown in my room - was fixed by desk personnel. No hot water in the morning - failure in the hotel system.
nice reception, good service, excellent hall for breakfast no, anything.
There are three thinngs that stay out when chossing a hotel;bathroom,quiet location and bed. On these three accounts the hotel gets good marks My stay was to short
you get a lot for your money
No restaurant in hotel or closeby
Efficient, clean, comfortable Except late at night when it was finally turned off, there was loud bad music playing in the hallways continuously. It added nothing to the ambience and was very annoying.
Hotellet ligger meget centralt i Ravenna i kort gåafstand fra alle seværdighedrne i den indre by. Værelset er rent og propert, og personalet yder en udmærket service. Morgenmaden er absolut tilfredsstillende. Værelset kunne godt være lidt større.
Hotellets beliggenhed og den diskrete charme og velvære, der var overalt i hotellet, endda udsigten fra vinduet i en af spisestuerne mod en gammel gade var som taget ud af et guldaldermaleri. Hotellet ligger lige midt i kulturen, og jeg vil anbefale den for alle, der tager til Ravenna for at se de enestående mosaikker fra 500-årene.
Der mangler hårtørrer, der ved jeg selvfølgelig ikke om man kan forvente, det ville bare være praktisk. Der var ikke stikdåser der passede til danske stikpropper på hotelværelset. Fandt dog et sted på universitet i stedet.
The staff was very helpful and friendly. The hotel is located very near the train station, but only a few minutes from the old part of the city. There was confusion on the reservations when we arrived. The hotel is a bit dated and they did not have free wifi, and it was expensive. But the staff was very friendly and so our stay was enjoyable. I would also have to say when making the reservations, I did not know that the hotel allowed smoking in the rooms.
Joseph and his wife. Lousy breakfast for 5€. Machine coffee, packaged,dry carbohydrates.
We had stayed at this hotel before & always found it quite enjoyable. My wife fractured her ankle & when we got her back to the hotel the staff was quick to assist with ice packs. Would not think of staying anywhere else in Ravenna. The steps connecting the breakfast area and the lobby are configured in a way that makes it easy to trip. Not only did 2 members of our party trip but we also saw another person trip going up these steps as we were eating breakfast.
we were very pleased with the convenient location close to the train station. As we are 'older" ladies travelling by train that was important to us. Your price was more than reasonable and our stay ( though only one night) was very comfortable. Enjoyed Ravenna and your hotel. nothing to dislike.
Cleanliness Over-priced as most hotels in Ravenna. ceiling of the room showed signs of moisture , accompanied by a similar smell in the bathroom. parking place was spacious but not secured
Nothing Continental breakfast was awfull. They would have been better to offer no breakfast then you would know where you stand
The staff, good location (beside the Railway Station) and cleanliness. Very pleasant stay.
Staff and location are excellent! Parking is by the hotel, center is 5 minutes walk away! In the morning a little bit nosiy, becase our room was by the road, but it was not so disturbing.
Dated more old fashion tourist hotel. Nice location. Good basic breakfast. Nice terras and swimming pool outside. 10 Minutes near the beach Unfriendly welcome. Simple basic room. Small badroom. Restaurant with limited menue. Parking in street behind. No CNN or English stations.
The hotel has the friendliest and most attentive staff imaginable. It attracts regulars who return every year with their families. The couple running the hotel are very friendly and helpful, and organise extra free of charge activities e.g. lectures, late night spaghetti, gala dinners, buffet around the swimming pool. Very comfortable lounge area with large choice of newspapers and magazines, mostly in Italian. Half board includes as much food as at an southern Italian wedding! Sound proofing poor as in many modern Italian apartment buildings. Expect to listen to high heels and objects falling on the parquet day and night. This is a particular problem in high season when the hotel is full of boisterous Italian families on holiday. The hotel helpfully arranged a move to a room suffering less frantic high heel noise but this could not be eliminated totally. The rooms are small and the furnishings look as if they date back to the 1950s, but everything is well cared for.
Loation very good for beach and touring. Food good. Staff top class, pleasant and friendly, attentive and helpful. We booked for 4 days and stayed 8, which says it all. Mattresses rather hard. The local Tourist Information could beef up its information on the area and have better hand-outs (I know that's off the point but it's part of the package).
Swimming pool, reception, large hall for breakfast
A very friendly hotel , nothing was to much trouble
Location very good only a few mins from beach and very quiet rooms
Hotel was comfortable, friendly and helpful staff. The dining room was a confusing experience. we were required to mark our selections on the menu with a pencil. essentially taking our own order.
Nice and quiet location, friendly staff, clean beach. Very good dinners - wide choices of pastas and tasty local wines.
It was ideal for a beach vacation. After a day at the beach, the hotel afforded luxury and fine service.
Very clean, comfortable, new furniture. Helpful staff. Difficult to find.
New place, clean, well equipped, free parking, comfortable, good vlue for money. somewhat on the outskirts of town. you need your car to go into the city and visit sites.
We got appartments with kitchen instead of rooms. Nice rooms with a balcony over a garden. Free parking. Breakfast served in the hotel.
The staff was very helpful. The hotel is brand new and the rooms are super clean and nice. The parc is really nice when it's sunny but the road is very close. The hotel is not that easy to find and not very well located.
It is very new, good price, the hotel staff is very good. They explain us everything about the city, parking in the old part of the city etc... 15 minutes by car to the center of the city. Don´t choose it if you don´t have a car. Dificult to find because the street is not in the GPS but there are indications in the city.
to get a bike the breakfast
Our apartment was new and beautifully appointed with lovely furniture and appliances. Comfort and privacy were a major part of our stay. The only thing we could mention is that we had to walk a few blocks to have our breakfast as there werre no facilities on site at this stage.
Big, clean, new hotel room staff very friendly good location gps location was a little off but road signs got me there.
Good position between the city and the beaches (some 7-10 km to the beach by car). So for us it was an interesting alternative to the hotels right on the beach (crowded, expensive and offer less for the money). Nice appartments with good cooking facility.
A very nice hotel, absolutely clean and in a great condition, the staff was very neat and overall our stay there was great.
Hotellet lå bekvemt midt i byen. Problemer blev løst. Hotellet havde en klar holdning om at være attraktivt for kvinder der rejser alene ved at være sikkert og hyggeligt - og det var det. Værelset var dårligt oplyst, der var kun to 40w pærer ved sengen. Jeg havde brug for en lampe ved skrivebordet. Det ville også have været dejligt med en vandkoger så jeg kunne koge vand til te når jeg ønskede det.
Fik et godt og stilrent værelse med altan direkte på stranden. Det fås ikke meget bedre. Der var en lækker strandcafé ca. 5 min. gang længere nede på stranden, som serverede cool mad og drinks med lækker loungemusik. Ingen forslag
Moderne designhotel med rummeligt værelse til en familie på fire. Fantastisk beliggenhed direkte på stranden. Dejlig morgenmadsbuffet og venligt personale. Madens kvalitet i den tilhørende restaurant var under den øvrige, høje standard.
God modtagelse og information - især taget i betragtning, at hotellet kun havde haft åben i een uge, Venligt og imødekommende personale. Den sidste nat vi var på hotellet gik der en alarm igang. Der var ingen til at tilkalde personale eller andre, der havde mulighed for at afbryde alarmen, der sandsynligvis var falsk. Vi var 6 gæster på hotellet og en italiensk-talende gæst fik kontakt til politi, som derefter tilkaldte brandvæsenet, som ankom og fik stoppet alarmen. Hotelet bør have en person, som man kan tilkalde.
Excellent room and location. Breakfast was good, although no butter on the second morning we were there. Noise from other guests on the first night. Junior suite turned out to be one large room. Judging by other reviews I think the owner(s) must have been away. We only ever saw somebody on arrival, and at breakfast, who couldn't speak any english. Nasty smell from downstairs, perhaps they were having problems with the drains?
The location of the hotel, the value for money and the confort of the room are exceptional.
Easily one of the most attractive rooms we've stayed in Europe. Interesting decor and antiques, but best of all was the ceiling painted in Roman villa style and strageically-lit. Also liked how spacious the suite was (including the bathroom) and how it had essentially 5 beds, how the staff helped us find free parking nearby, and now central the hotel was overall. Breakfast was served in a cavernous room with wooden beams, which we liked, but it was cold and unimaginative.
Location Service not in line to make it a good value for money choice (in the luxury segment). Ex. 1. Problems with satellite TV, flagged but not solved by the owner; payment with credit card temporarily unavailable, made cash withdraw necessary
The warmth and generosity of the staff and the accommodation
Stylish/friendly/clean/helpful/location Disappointing quality of breakfast
The hotel was fantastically placed for visiting the amazing mosiacs at Ravenna. Our rooms were blissfully quiet, cool and comfortable in the height of August. Breakfast in the garden was a delight. The staff were unfailingly friendly and helpful - organising taxis and keeping our luggage for us after we had checked out. Nothing
Cozy feel one can't get from a large chain hotel. Staff eager to help. No internet access Large stain on bedspread
Hotel location was excellent, staff were very helpful. Room was very clean and spacious
Very friendly people, beautiful place, very clean, excellent accomodations for wheelchair users. Breakfast could be much better
Friendliness of staff; relaxed breakfast; centrality of location; value for money Lack of mosquito repellent
Booked a small single attic room, and was put in a very nice, spacious double room with lovely new bathroom and a small patio/balcony. Also, staff were fantastic. Quite expensive compared with other similar hotels stayed at in Italy.
large rooms overlooking the garden Modern bathrooms tastefully decorated No parking at the hotel but parking nearby.
Very good location for this hotel. Rooms very spacious. Relaxed atmosphere to the whole place and lovely little garden to enjoy. The breakfast was not particularly inspiring. Would have liked the facilities to make a hot drink in the room.
basic but clean and comfortable. Fine for us
Brand new facility. Super clean and convenient. Bed is superb. Located outside Ravena next to a Cinema complex with enough eating places, some of them with a special discount for the hotel guests (ask on the reception for a coupons). The city center is easily reachable by car for 5-7 minutes. Highly recommended no
Accomodation is good. Staff very nice and it is perfect if u are just passing. Mirabilandia is 10 minutes away : ))