San Jose hoteller

Fordele: They were very accommodating and made sure our experience was great.

Ulemper: Everything was great

Fordele: None

Ulemper: My reserved room type was not available at check in. My room was downgraded with no reason. Baby crip was delivered without bedding and staff was not able to assemble the crip so it was no use after all. Breakfast was very disappointing too.

Fordele: Nice, clean and modern

Ulemper: None

Fordele: Clean nice AC freeway access close to restaurants and airport.

Ulemper: Pool side room is a bit noisy.

Fordele: The hotel was very new, modern, and clean. The breakfast was also outstanding.

Ulemper: I was uncomfortable receiving text messages to my personal cell phone from the front desk clerk, asking about my stay. I have never had a staff member at any hotel do this before. I shared this the staff person on duty when I checked out.

Fordele: New, clean and a wonderful staff.

Fordele: Comfortable beds, clean and modern. Breakfast was great.

Ulemper: I reserved a room with 2 beds, and the didn't have any available. They ended up upgrading me which was great but it took them a while to do that.

Fordele: This hotel was extremely clean and a very quiet location.

Ulemper: No

Fordele: Personalet var fantastisk, dejligt, rent, komfortabelt.

Ulemper: Morgenmaden var ok, standardting

Fordele: Klimaanlæg

Ulemper: Værelset.

Fordele: breakfast

Ulemper: there was a strong inductial-strength cleanser smell that was pretty offensive, and made me wonder what problem was being covered up. Also, the outside looked pretty dated and unattractive.

Fordele: Liked having a larger kitchen and separate bedroom

Ulemper: Vanity lighting too much Bathroom fan way to loud Stovetop didn’t get hot enough to boil water (tried making hard boiled eggs for over an hour) Not enough silverware They do not provide cots A lot of empty space, not enough chairs or seating.

Fordele: Alt er tæt på

Ulemper: Ikke noget alt var perfekt - tak

Fordele: The look and room

Ulemper: I had to wait at the bar for a few minutes because no one was there.

Fordele: Everyone was very kind and professional.Room was clean with a modern decor. Will stay here again.

Ulemper: The lobby was clean and nice.... But the fragrance from some sort of deodorizer was obnoxiously strong smelt an Abercrombie & Fitch store. If your sensitive to fragrance avoid the lobby. Our room was also strong smelling but we opened window and it was fine in just a little while.

Fordele: Nice clean hotel with many amenities (gym, pool, private computers with printers ....)

Ulemper: Tad noisy next to the 237 freeway ... bu

Fordele: The room smelt clean and the bed was comfortable.

Ulemper: Receptiontionist was not friendly at all and wasn't clear with information about check in or check out.

Fordele: Not noisy. Clean room. Starbucks served in the morning at the cafe in the lobby...very convenient

Ulemper: Would be great if the little cafe stayed open longer

Fordele: The Rooms were clean and spacious. The bed was comfortable and do the layout is nice

Ulemper: No

Fordele: Everything was amazing!

Fordele: The room was large, clean & modern. Lovely bathroom with a separate spacious vanity area. Great value & very good breakfast.

Ulemper: Single ply toilet paper

Fordele: Nice size room. Included a hot breakfast buffet.

Ulemper: Staff is not motivated and incapable of thinking. Imagine one elevator was out of service, yet the staircase was closed. Probably illegal but no one could figure out how to allow guests to walk up stairs if they did not want to wait for elevator. Clueless

Fordele: The rooms were nice, clean and well appointed. The hotel pool is heated which is a big plus.

Ulemper: The breakfast buffet gets an average score for lack of originality.

Fordele: Location, good breakfast

Ulemper: Parking charge $15

Fordele: convenience to the airport

Ulemper: the shop in the hotel had small selection of food items and the grill is almost non-existent

Fordele: Location, staff and room were great.

Ulemper: No. Everything was great

Fordele: Exceptional room, comfort and ease of location

Ulemper: No

Fordele: Everything....

Fordele: Cleanliness, location & value

Ulemper: Parking fee

Fordele: Great hotel. Staff was great. Every thing was fresh and clean.Food was great. Will definitely stay again.

Ulemper: Had to pay to park.

Fordele: The suites are spacious and well appointed. I stayed in a two bedroom suite and it was nice to have my own space and bathroom. There were TVs in each room and the common space, and a nice little kitchen. The hotel offers free breakfast all week, and free dinner M-F which was nice. I found it to be a great value, and very convenient for my visit.

Fordele: High quality hotel, very clean, excellent beds, large rooms, wonderful pool

Ulemper: skimpy breakfast with no seating place, small bathroom

Fordele: Breakfast is excellent.

Fordele: New furnishings, food/ bar, friendly staff

Ulemper: Ridiculous open drafty showers. Disgusting smoking lounge outside that poisons you as you go to the pool and wafts over the water. Maintenance hiccups - AC shutoff, phone not working.

Fordele: Meget moderne og god stemning.

Ulemper: Jeg ville ønske morgenmad wa inkluderet.

Fordele: Indretning er cool

Ulemper: Bruseren var svagt

Fordele: Great customer service!

Ulemper: We were looking forward to a hot tub

Fordele: Location and staff are great!

Fordele: breakfast and the pool was heated

Ulemper: One day the housekeeping didn't come at all and we had the clean room sign on for 7 hours. Not what you expect at Hyatt

Fordele: The breakfast was amazing.

Fordele: Very clean

Ulemper: Na

Fordele: The quietness

Ulemper: Not clean in bathroom and floor areas.furniture not polished windows had dust and tv

Fordele: Location and breakfast especially the omelette bar!

Ulemper: Breakfast area was short staffed, had to wait for plates and forks. Food was not replaced on a timely basis either.

Fordele: breakfast and staff. also Halloween decorations.

Fordele: The staff was awesome. Very helpful and knowledgeable.i have to give kudos to Dino who made my son's birthday very memorable and went over and beyond to make my son's 3rd birthday very special. Also to Oscar who made a big deal about my son's birthday.

Fordele: Great complimentary buffet breakfast

Fordele: Very nice. One employee stands out. Hotel employee she was wonderful and couldn't do enough to make sure our stay was excellent.

Ulemper: n/A

Fordele: Breakfast, friendly staff.

Ulemper: Spotty WiFi access.connection Dropped in between. Mainly near far end of lobby.

Ulemper: Brugt kondom-emballage i skuffen. Behøver jeg sige mere.

Fordele: Personalet var utrolig opmærksom

Ulemper: Dens korthed af vores ophold

Fordele: The staff was very helpful when it was found out that the website I had booked through hadn't communicated with the hotel fully and they had to go digging for my reservation. But I got a room, it was very nice, even if a bit cramped, but that didn't detract from my stay. The grounds were very nice. I enjoyed their exercise room, it was more filled out than most hotels. I just wish I had had warmer weather to enjoy the pool and more time to enjoy every other feature of Hayes Mansion.

Fordele: The grounds are really nice with a large and comfortable patio seating area and swimming pool.

Ulemper: The furnishings in the room were old, old, old, and poorly decorated.

Ulemper: I had called ahead to make sure I coukd check in late, but when i got there, I couldn't find the front desk person (or anyone) for 5 minutes, then when I finally found her, she found my reservation, but couldn't tell what rooms were available & so had to call her manager, and long story short, it was just over half an hour between when I walked in the front door and walked into my room. She said it was her second day, which I can only imagine is really overwhelming, so I was trying to be patient, and I've had good experiences every other time I've stayed there, but i have to say, this one left a sour taste in my mouth.

Fordele: Relaxing, outstanding and kind staff, outstanding rooms, homey

Ulemper: I recommend for any visit, especially relaxing romantic weekend

Fordele: Everything from the room/bathroom was spotless incredibly clean . beautiful place to stay. Absolutely no negative comments to say.also GREAT STAFF! Very helpful and on point..even if I have to go out of my way to stay here again it would be worth it.very quite also.no traffic noises etc.will be back for another stay asap!!!

Fordele: Driving up the residential street and coming upon the entrance for the 1st time gives you a feeling of stepping back in time to another era. The attention to detail and the beautiful wood trim all around gave a feeling of a very special place.

Ulemper: I had only one night to explore the mansion and surroundings.

Fordele: Beautiful grounds Nice rework of what was there previously Nice pool and hot tub Good lounge Ample parking Comfortable bed

Ulemper: Difficult to get to (in the middle of a neighborhood) Staff wouldn't print me a receipt (big issue on business travel) Pool / spa could be open later

Fordele: Loved the pool!!!

Ulemper: We did not get what was advertised. The balcony over looking the rose garden was no balcony with a view of the parking lot. The Jr, suite does not have a private bedroom. Staff upon check in were rude.

Fordele: Great grounds and plenty of character; a relaxing venue with history and luxury.

Fordele: We stayed here 1 night in room 121. It was a suite with easy access to the swimming pool. The back door lead right to the swimming pool. The pool looks bigger in the picture but it's still a excellent size. The staff was great and Sunday brunch was delicious. Good hotel to relax and get away from the regular 9-5.

Ulemper: The only thing I can critique is we were there on a Saturday and there's was nothing special for dinner. The bar food was ok and room service food was ok. No restaurants walking distance but no big deal. Everything was releasing

Fordele: Beautiful grounds, and classic old style hotel. I was in town for a school reunion and could of stayed at a hotel downtown close to the reunion site, but choose the Dolce Hayes Mansion because it is unique, and classy. I didn't have time to take advantage of the retaurant on site or the pool area, but I did stroll the grounds and the adjacent frontier park. I appreciated the early check in and the late check out that was offered. The room had lots of fluffy towels, a great shower, and fantastic bedding. Thank you!

Ulemper: Glass doors to the hotel room wing needed cleaning (fingerprints). My room desk lamp shade was broken. These issues are minor, but worth mentioning, but would not keep me from staying at this lovely place again.

Fordele: Really nice room, good complimentary internet, fine restaurant

Ulemper: Due to few guests a couple of days there was no breakfast buffet, but instead a la carte breakfast, which was simpler, but more expensive ..

Fordele: The property was clean and room was comfortable, albeit small.

Ulemper: The parking is limited.

Fordele: easy access to two major highways; the included breakfast was good - service in the breakfast room was efficient and friendly for the most part

Ulemper: the overwhelming impression of this hotel is that it catered to conference goers - it had no personality whatsoever. Even checking in you felt you should have a name tag - and should know where to go - it was far from welcoming. We stayed there two days ago and can barely recall the room. it was a good basic hotel - we expected much more for the price.

Fordele: Rengøringen af værelset, personalets venlighed.

Ulemper: Sløvt afhentning fra lufthavnen til hotellet direkte.

Fordele: Like most people I want a clean room, comfy bed and staff that cares about their guests. This hotel had all of that. I also travel with a roku and some hotels make that a pain that do. This hotel had solid WiFi and the tv wasn’t mounted which made for an easy install/removal.

Ulemper: Nothing. The hotel was worth the money.

Fordele: Personalet var venligt og professionelt. Mit værelse var rent og indbydende. Tilstrækkelig parkering.

Ulemper: De eneste gav mit værelse koffeinfri kaffe. Morgenmaden har været bedre i sidste ophold. Ikke nok valgmuligheder.

Fordele: Nice breakfast Big flat screen TV in room Heated pool all year Raleys grocery store and strip mall across street was convenient

Ulemper: Ok Location was in suburbs

Fordele: The family running the property is very hospitable and welcoming. The quality of the rooms is very good for a modest price in this expensive area. The room renovation was recent and very well done.

Ulemper: The condition of the exterior and courtyard can be improved. However, it is clear renovations are underway.

Fordele: Price, location all excellent. Quality of room compared to advertisement photo accurately.

Ulemper: Some street noise, perhaps remodel which was good could have installed sound reducing windows. I was ok however I live with people who would have been annoyed. Outside of room, facility was a bit plain; however, much cheaper than other hotels in area. In my opinion you're getting a champagne light room in a beer facility on a beer budget.

Fordele: The staff was very friendly and Made genuine efforts to recommend restaurants in the surrounding area.

Fordele: It was quiet and the front desk was friendly. We live a few cities away and didn't want to drink and drive after a party. It served it's purpose.

Ulemper: I was a bit grossed out by the cleanliness of the bathroom. Most if not all hotels I've been in have the toilet paper folded (arrow) and this one didn't it. To me the folded t.p. is a clue that the restroom was fresh and clean. It made me second guess if someone had used the restroom prior to checking in or if it was cleaned. The following morning I took a shower and noticed that a used bar soap was still in the corner of the shower. I didn't touch it because I don't know who used it or how long it had been sitting there. As I was getting out of the shower I noticed medium sized long black hair on the wall of the shower. Again, I assume from previous guest. It second guessed my opinion of the cleaniless of the hotel and how thorough they are cleaned. I felt as if the towels were changed and that was about it.

Fordele: This hotel served the purpose for me - it was close to where I needed to be, and it was in my price range. Overall, it was a fairly pleasurable stay. The room was clean and roomy. Although, I didn't understand when I booked it, it was a handicap-accessible room - which things were laid out a little differently than I expected. Other than that, the staff was friendly. The complimentary breakfast was good - and even served until 10am, which allowed us to sleep in a bit.

Ulemper: I didn't have any substantial negatives - only some things I would have preferred or expected to be different. For instance, there was only 1 table in the breakfast room itself. You had to take your food and sit at one of the tables or island in the lobby... just seemed odd. And one other minor thing, I would have wanted the TV to be a little bigger in size than just a 27".

Fordele: The bed was super comfortable and the room was really spacious

Ulemper: The pool was kind of gross.

Fordele: De ansatte var meget venlige og hjælpsomme. Beliggenheden var fantastisk! Dejligt hotel til den pris og beliggenhed.

Ulemper: Stolen på værelset var lidt beskidt.

Fordele: In town for Dave Koz concert at Villa Montalvo. Great service all the way around. Made us feel welcome as soon as we walked in. Would definitely stay there again.

Ulemper: Only thing missing: not enough towels and pillows could have been more comfortable.

Fordele: We had an unexpected overnight stay in the area and saw the positive hotel reviews online. Modern updated lobby, clean. No frills room. Near freeway but feels secure. Across parking lot from a couple of chain restaurants. In the morning, staff gave recommendation for super breakfast location down the road. Very pleased overall.