Hoteller i San Jose i nærheden af Berryessa

The handicapped bathroom was large and easy to access The front desk staf was not properly trained and was unable to process our check in. It took him 45 min.to final get us a room key . He was very rude about it and never apologized to us for the inconvenience . We didn't get up to our room until midnight!

Shuttle / cab service to and from the hotel from the airport Somewhat small room. Sink area was right behind the entry door and very small. Lock on the window was broken. Only one cup in the room for coffee. They had a vending machine, but no place close to walk to for a real meal.

The room was great... BUT...the way my mistake was handled was not. I made mistake, booked a smoking room. Upon check-in, they were very accommodating. Gave us a non-smoking room for first night. No non-smoking available for second night. We had to go elsewhere. They did not refund my prepaid payment for second night.

Usually stay at Hilton properties (every Hilton/Mariott was sold out the week I was in town) so that's what I have to base my review on. They were remodeling and trying to improve cleanliness. The staff was friendly. Close to airport, $10 uber ride to downtown. Property was older, somewhat dirty, motel like with parking lot in front of rooms...

I liked the fact they don't use that bug spray in the room most hotels in that price class use. The furniture in the room is newish and the bedsheets didn't have any faint skidmarks that didn't get washed out. What do you expect?? This is a cheap place (even though you sold it to me for $80+ when it's worth $65 after taxes). Hotel staff does not place a hold on the credit card for incidentals but charges the credit card after the guest arrives for $100. This means I have to monitor that those $100 are returned and this is extra work I do not appreciate. I think $80+ whatever I paid is totally overpriced for this hotel, what the hell are you people thinking? The place is also loud and the blinds in the room afford little privacy.

The room was big and roomy Location and overall appearance of the hotel. It's a rundown place that had a half ass face lift. I also didn't like the fact that the front desk accusede of smoking and denied me from ever booking there again. I wouldn't stay here even if they paid me.

comfortable bed sheets weren't clean neither were some of the towels tv was static no pool or hot tub kayak says there is supposed to be