Hoteller i San Jose i nærheden af Berryessa

Leaving early Feeling like I might be robbed or killed at any moment.

comfortable bed sheets weren't clean neither were some of the towels tv was static no pool or hot tub kayak says there is supposed to be

The room was big and roomy Location and overall appearance of the hotel. It's a rundown place that had a half ass face lift. I also didn't like the fact that the front desk accusede of smoking and denied me from ever booking there again. I wouldn't stay here even if they paid me.

The location was close to downtown and the airport. It was a $90 room vs $200 for a Hampton Inn or similar close by. It was definitely an Inn and not a hotel but the location was safe and rooms were clean and retail was close for dinner. For the price and expectations it was fine. Being a smaller inn and independent you get what you pay for. It was clean and everything worked but it was a bit noisy being next to a busy road and it was raining and the rain flowing through the gutters was quite loud.

The handicapped bathroom was large and easy to access The front desk staf was not properly trained and was unable to process our check in. It took him 45 min.to final get us a room key . He was very rude about it and never apologized to us for the inconvenience . We didn't get up to our room until midnight!

This guest did not leave comments about this hotel.

Nothing Yes. I was awoken at 4am. I couldn't call the front desk because the bed side phone didnt work. Then at check out the girl just said oh well. Thats it. I wasn't satisfied at all

Shuttle / cab service to and from the hotel from the airport Somewhat small room. Sink area was right behind the entry door and very small. Lock on the window was broken. Only one cup in the room for coffee. They had a vending machine, but no place close to walk to for a real meal.

The room was great... BUT...the way my mistake was handled was not. I made mistake, booked a smoking room. Upon check-in, they were very accommodating. Gave us a non-smoking room for first night. No non-smoking available for second night. We had to go elsewhere. They did not refund my prepaid payment for second night.