Hoteller i São Paulo i nærheden af Itaim Bibi

Very adecuated location

The Itaim Bibi neighborhood is safe and lively. Plenty of good restaurants to eat and drink at. The hotel staff was absolutely appalling, though. I was shocked at how rude someone who voluntarily works in the service industry could be, especially when it seemed due to the fact that I was speaking English. Hello, you are a clerk at an international hotel, in an international city! What do they expect? One woman, though, came from the back and kindly assisted me. She gets 5 stars. The rest of them, rude, unprofessional, and singlehandedly assured that I will never stay here or recommend it to anyone ever again. This hotel is disgusting. Giant, black stains all over my carpet. Not clean at all. The pictures aim to trick you! No air conditioning, the room was stuffy and hot. I had to leave the balcony open at all times, just to breathe. With warm weather outside, it meant I was never fully comfortable. The people at the front desk made me feel like I was a problem because they didn't speak English. So rude, acted like they didn't want to help customers. I don't require tons of attention and service, just courteous behavior as anyone would expect. Not available here. No hotel information in room. No idea how to get laundry done, use internet, hotel services directory. Nothing. This place is a complete joke. Breakfast was disgusting, too.

location, free parking, friendly staff. I thought the price was too much. I[ve stayed at much better hotels for the same price

Well located, good pool Loud construction that began in the building in the morning, very very small bathroom (barely enough space for one person), tiny beds, virtually no amenities in the bathroom, Poorly lit hallways

prompt service It was promissed in the reservation to have hobebath and the hotel do not suply it.

Internet was free.. Breakfast was good No iron.. No microwave, no coffee machine

Staff was helpful regarding information about the city, as far as they understood. I was promised an extension of my stay for the same price. Next day the reception refused it. I checked out, and I shall not return. Most of the reception staff cannot understand basic English, nor Spanish, nor 'Portanhol'. They are therefore not suitable for a 4-star hotel in Brazil's key business city.

staff tried hard and location good pretty worn out. not 5 star facility as advertised.

They only have internet at 64K. If you want more bandwidht you have to pay R$30 per day for 512K.

Clean hotel with good facilities Expensive, with charges for everything. Local calls were very expensive. I was charged more than $50 for a few local phone calls. Most expensive I have seen across the globe.

nothing to be mentioned the room is big but not nice. the localization is in a very busy area and the window's view isn't good. it's also noisy. it's too noisy to have the windows opened.

Quality of the room, facilities, bed, cleanness Swimming pool

Friendly staff. Good location. Good shower. Dirty carpets in the corridor and in the room. Also curtains were dirty.

service is good, the location is very conveninent