Toronto hoteller

Ulemper: Har brug for bedre sort ud lameller

Fordele: Værelset var meget komfortabelt - fantastisk bruser og seng! Tatiana var en stor hjælp! Hun påpegede gode restauranter og hjalp os med at tilmelde os ture.

Fordele: Smuk ejendom lige i hjertet af Maple Leaf-pladsen. Værelserne er indbydende og har en meget hjemlig følelse for dem. Hvis du er på udkig efter en romantisk ferie, er dette helt sikkert det sted, du bør købe.

Fordele: The breakfast was set up in buffet style. Although the selection may not be like those of 5-star chain hotels but it was adequate and bread and pastries (all said to be made fresh by hotel staff) were very good. Other food choices were of good quality so I would say they have done very well. Free coffee to go.

Ulemper: My husband like part of the "raw" design of the room although I myself don't. The hotel was very good except that we didn't realize we were visiting during the Canadian Thanksgiving long-weekend holiday so a lot of restaurants and shops are closed. Left with very little dining choices close by and the hotel café seems to be closed too, so had to go to a nearby hotel for lunch/dinners.

Fordele: Great location. Close to the CN Tower and Rodgers Center. Good continental breakfast. Comfortable bed.

Fordele: The location was great. Close to the station and within walking distance of the CN Tower, Rogers Centre and the Harbour front. There was also a large supermarket in the mall next to the hotel so it was convenient for snacks. The staff were friendly and helpful and always on hand. The room was extremely comfortable and after a day of walking the bed was so welcoming. A nice touch was the daily evening visit to offer chocolates and water and the ample supply of green apples which were available at various points throughout the hotel. We thoroughly enjoyed our stay and cannot compliment the hotel enough.

Ulemper: No negatives.

Fordele: We were pleasantly surprised by the size and standard of the room, while the added bonus of the coffee making facilities was great! Staff were excellent, friendly and so very helpful too!

Ulemper: Breakfast was late, cold and not what we ordered. Which is a little depressing for 500$/night.

Fordele: Location, location, location. Breakfast was great, people were VERY friendly, loved that there was a grocery store in the basement!

Fordele: Everything was spot on

Ulemper: The ac in the rooms did not work

Fordele: Most efficient, friendliest staff, beautiful decor, great location

Fordele: Great hotel and staff

Ulemper: All was good

Fordele: Modern, very clean, staff incredible from getting us the room we wanted to recommending a superb restaurant.

Ulemper: That we could only stay two nights.

Fordele: Unbeatable location, comfort and clean room.

Fordele: Jeg kunne godt lide alt på værelset. Var meget behagelig og afslappende. Baren var bare fantastisk.

Fordele: The location was good although there was lots of construction work going on around. Service was sometimes great. Comfortable beds. Great balcony.

Ulemper: Only free TV was news and sports. Movie channels were pay per view. Very limited free channels. General hotel service was hit and miss. When you checkin the hotel puts a hold on your credit card for the total stay plus incidentals for each night you stay which totals a huge amount and depletes your credit availability to spend elsewhere.

Fordele: We liked the attention from the staff.

Ulemper: Found the breakfast meals okay

Fordele: - Yorkville location is decent - Restaurant is good, and bar is solid - Big bathrooms and spacious rooms are pleasant

Ulemper: - Area under construction, lots of noise, poor views, and inaccessibility to hotel via car/Uber. - Really crappy facilities. Half gym, tiny pool. - Under staffed, so it takes 30 minutes to check in - AWFUL value for money. It honestly feels like a holiday inn with ikea furniture, and some fancy tiling. There is nothing unique or special here. Very bland in taste and design. - This should be the lead link on overpriced dot com.

Fordele: Everything

Ulemper: Perhaps needs little repairs in the rooms , like touch ups from daily use but all is great

Fordele: I did not have breakfast at hotel.

Ulemper: Best hotel experience in quite some time. Service could not have been better.

Fordele: Pool på taget Værelser Tjenester

Ulemper: Uerfarne barpersonalet ujævnt Madudvalget

Fordele: Facilities were excellent, room was comfortable and quiet. Bellmen and Valets were quiet good. Clerks were efficient—with billing error quickly corrected.

Ulemper: Shortly after arriving we wandered into the library restaurant. There was a sign that said: “Wait to be Seated.” We did so and the hostess asked our Room number and we complied. We were seated and we proceeded to the serve yourself area with plates in hand and a few items on our plate when we were informed by a gentleman that we were not eligible for that restaurant. We said we were sorry and proceeded to return the plates with food on them. We secured our belongings from the table and left. A small sign would have been quite helpful where we entered saying the restaurant had restrictions on who could be seated. We had not been the hotel long at the time and I later read in a publication that restaurant had restrictions. There were no signs posted in the hotel that I could find regarding restaurants that explained the situation. I don’t want to blow this out of proportion but it was somewhat embarrassing.

Fordele: The hotel is magnificent- stylish and in a superb position overlooking the Lake. Bedrooms are tasteful and well equipped with excellent quality bedding, great coffee maker and fridge. Just the perfect hotel room with a huge window overlooking the Lake. Great bathroom with L’Occitane products.

Ulemper: I really couldn’t find anything to dislike.

Fordele: Rooftop pool on the 28th floor was amazing!

Ulemper: Honestly, we're booked and paid for a room with 3 guests, but everything from soap and shampoo to bathrobes and coffee cups for the Nespresso machine were for only 2 people. We had to call and request extra supplies.

Fordele: Great hotel with excellent staff and amazing views of downtown Toronto.

Fordele: Clean, modern hotel. Staff very friendly, helpful. Nice amenities in the room: coffee, milk, water, lights, etc.

Ulemper: Hard to figure out room - controls difficult to find, shower uncomfortable, not enough storage space in room. Hotel is in a deserted wasteland with no restaurants and 1 coffee shop in a mile radius. Toronto is in the middle of a lock-out with the A/V union at the next-door convention center, so every 6:15 am we were woken up by someone shouting through a megaphone at the hotel, saying we should be ashamed of ourselves.

Fordele: Luxurious, great location, clean, and truly felt like royalty staying here.

Ulemper: They originally put my husband and I in a room with 2 beds when we specified at booking that we wanted 1 king. However, they were quick to resolve the issue.

Fordele: Location good; room well appointed; friendly staff; helpful concierge and attendee at DBar with reserving a table during a very busy time;

Ulemper: breakfast brunch menu a bit obscure and limiting. a simple offering rather than brunch option would have been nice; price of room very elevated for TIFF

Fordele: Breakfast was delicious with exceptional service one day and good service the next.

Ulemper: We had a wonderful time at this beautiful hotel and found the staff extrememly friendly, pleasant and helpful from the beginning of our stay through to the end. The location is ideal for enjoying Yorkville.

Fordele: Service and cleanliness

Fordele: Storage space was great

Fordele: The room is wonderful, and everything I wanted. The service is brilliant. The staff are very helpful.

Ulemper: I found a few hairs in the toilet compartment.

Fordele: So comfortable. Minimalist decor very clean

Ulemper: Nothing

Fordele: Beaut if up, great location, excellent service!

Ulemper: ikke pengene værd. Jeg giver det 3 stjerner til 5-stjernet pris.

Fordele: The customer service

Ulemper: The toilet

Fordele: The best thing about this hotel was the staff. Every person we came in contact with was so friendly and helpful. It was amazing.

Ulemper: For the price, and this could take into the prices for hotels in the area, I didn't think that the room was worth the price. The view was ok and the overall hotel room was ok. Not fantastic which is what I would expect for the price point.

Fordele: Service, Location, quality of food in a bar and restaurant, touches of luxury, elegance

Ulemper: iPad in the room was customized into not being iPad at all. Why misleadingly call it iPad? TV cable practically didn’t work (poor signal) - couldn’t watch movie or sports . Next time should take along an Apple TV or some such and just watch

Fordele: Perfectly located, beautiful hotel with wonderful service.

Ulemper: I was asked at check in, if I would mind not having a bathtub. They should have asked if I minded a wheelchair accessible room to be completely transparent.

Fordele: Great hotel goos staff

Fordele: Customer service, cleanliness and amboence

Fordele: Staff is very helpful

Fordele: Luxury at its finest!!! Truly a five star hotel.

Ulemper: Didn't stay long enough.

Fordele: Can’t fault it Restaurant was excellent , staff wonderful , very helpful

Ulemper: Nothing ! Terrific hotel .

Fordele: The hotel was lovely and the staff was so incredibly amazing. We traveled with our 1 year old and know it can be tough to have young and unruly hotel guests. They were so welcoming and made us feel like we were the only guests at the hotel.

Fordele: The staff was very friendly. Super quick check in. Really nice room. Staff Made sure I got to the airport on time.

Fordele: Luxury

Ulemper: The upgrades

Fordele: Smukt hotel!

Fordele: Værelsesindretning, belysning, badeværelse & udsigt

Ulemper: HVAC - alt for varm uden vinduer, der kan åbnes

Fordele: Så snart jeg ankom, blev jeg mødt med en varm velkomst, hvor jeg følte, at jeg var hjemme væk fra hjemmet. Jeg fortalte conciergen, at det var min første gang i Toronto, og han opgraderede vores værelse til søsiden. Da jeg kom til værelset, så jeg, hvorfor han havde opgraderet til søudsigten, var endnu mere utrolig, end jeg havde forestillet mig

Fordele: guest breakfast was excellent and private to stay in guests, variety of food with eggs, carbs, fruits, yoghurt, sausage and bacon was amazing.

Ulemper: coffee at the inclub breakfast could have been better. I like my coffee dark roast and strong.

Fordele: The staff were very friendly and helpful. It’ was my anniversary weekend. I requested to have balloons and roses in my room. The staff decorated the whole room beautifully. I would recommend this hotel to anyone who had to celebrate something. Excellent services.

Fordele: The location was great

Ulemper: Very well kept

Fordele: I loved everything in the hotel, their service was amazing, very friendly staff. The room service was perfect, the rooms were cleaned a lot of times during the day and it’s like a service I’ve not seen before. The spa is probably the best in Toronto with everything you could ever need, massage, sauna, steam bath, jacuzzis, salted pool and lots of treatments. The club lounge is perfect with the best service.

Ulemper: Nothing.

Fordele: The pool

Ulemper: We were going to the taylor swift concert are Room was not ready way past our check in time of two hours past check in . The restaurant food was overpriced and substandard. I've stayed at a few ritz Carleton's and have was great this was terrible

Fordele: Hotel is excellent! All staff, amenities and location very, very good. Penny in the bar is fabulous!

Ulemper: Can't think of anything!

Fordele: Super clean great restaurants excellent gym

Ulemper: We were three at the suite and there wasn’t enough shower gel at the room we asked for more but didn’t get that on time.

Fordele: Værelserne har brug for en opfriskning.

Fordele: From the moment you arrive, you are aware you are in a special place. The understated luxury and the attentive but discrete staff mean you can enjoy your stay in the knowledge everything you need is at your fingertips while enjoying as much privacy as you need. The wood-paneled design theme is carried through the hotel from the lobby to your room, which is a haven from the hustle and bustle of the big city. Do ask for a quiet room though as the noise of Toronto's condo construction boom can interrupt the tranquility in some areas (a problem not unique to Le Germain). But the hotel has even thought of that. It helpfully provides ear plugs in the bedrooms for those who are sleep-challenged. It's just one of the many little and big touches that make this hotel an oasis in the entertainment district of Canada's largest city, just a short distance from Toronto's island airport served by the Porter airline.

Ulemper: 1. Super staff who don't get "in your face" 2. Understated charm of hotel with thoughtful design touches 3. FantastIc bedrooms with plenty of space (judging by our room) 4. Convenient location in Toronto's downtown theatre district and close to waterfront

Fordele: The rooms were large and the service was great.

Ulemper: The breakfast could have been better - warm breakfast wasn't included for breakfast despite me paying for breakfast

Fordele: Well designed room: Junior Suite on 7th floor. Very comfortable bed (and I am very fussy!). Excellent modern bathroom with walk-in shower. Nespresso machine. Comfortable sectional sofa. Large desk and a proper desk chair and light. Filtered water container on the floor.

Ulemper: A container for used tea bags. Independent wall switches for bedroom and lounge area. A night light in the toilet (why is it that hotels do not think about this?) or a dimmer on the bathroom overhead lights would have been appreciated. Smoothies on the buffet breakfast menu and non-grain, vegetable options other than fruit.

Fordele: I recommended others to select the hansgrohe. And I think Germain can assist Templar Hotel on Adelaide to upgrade the shower, curtains and telephone selections.

Ulemper: I had neck and back pain after the 501 mattress and extremely soft pillows.

Fordele: Staff was friendly and helpful

Fordele: Perfect downtown location, in walking distance to lots of attractions. Very friendly and helpfull staff. Super comfortable beds and big room.

Fordele: Vi boede der for at fejre min mands fødselsdag og medbragte vores 2 år gamle, og hotellets concierge og butlerservice var mere end imødekommende! Selv om det er et pebret ophold, gjorde servicen det hele værd!

Fordele: Vi forlod uforvarende noget i bilen, som var parkeret med parkeringsvagt. Vores piccolo bragte vores tasker op og hjalp os med det samme med vores situation. På et par minutter var vores andre ting oppe på vores værelse. Det var så nemt. Jeg var også vild med, hvor godt personale var, og hvor klar de var til at hjælpe os med noget som helst.

Fordele: Very comfortable bed, fantastic staff

Ulemper: Room service food could be better

Fordele: Amazing experience. Wonderful staff and amenities. Loved the size of the room and bathroom. Beautiful decor. Bed was very comfy. Just a great experience overall.

Ulemper: No

Ulemper: The staff at reception was not so friendly some times

Fordele: attentive staff, nice size room, big bathtub

Ulemper: bed was a little soft for my liking

Fordele: Whe I was over charged by 117 dollars

Ulemper: When I was over charged by 117 dollars

Fordele: Location was perfect Very nice room It is expensive but worth it I loved it

Ulemper: Crowded and busy

Ulemper: They don''t have the basic amenities in the room! You will have to ca and request for it! Its a hassle. When you do call it takes a long time to get them.

Fordele: Adding to the great location, staff and service are excellent. Clean room and nice bathroom, comfy bed and good amenities in general. Valet parking is a bit pricey.

Ulemper: Pricey valet parking

Fordele: Excellent staff and service

Ulemper: Whoever cleaned the room should have been overseen because it was a sloppy cleaning

Fordele: Comfy bed

Fordele: Amazing staff, location, and rooms

Ulemper: Broken phone, light fused, waited more than 4 hours for room to be clean

Fordele: Fantastisk design, alt er rent, venligt personale

Ulemper: Ingen af dem kan jeg tænke på

Fordele: Fremragende service som altid

Fordele: Alt!!!

Ulemper: Intet

Ulemper: Kunne have brugt en hævemaskine inde i bygningen.

Fordele: Hotellet er smukt. de har virkelig gjorde et fantastisk stykke arbejde med ombygning. Værelserne er ganske store med stor opholdsstue og ekstra store badeværelser. Beliggenheden er fantastisk.

Fordele: Hotellets ejendom var perfekt og var i gåafstand til mange steder af interesse såsom Eaton Center, St. Lawrence Market, Distillery området, St. Michael's Cathedral, SONY Performing Atrs Center og mange fantastiske restauranter og barer. Personalet på hotellet var motiverede for at gøre vores oplevelse til en fantastisk oplevelse. Concierge-personalet var meget hjælpsomme med deres forslag og anvisninger.

Fordele: Værelserne var store og velindrettede. Sengene var meget behagelige; så komfortable, at jeg købte en af deres puder.

Ulemper: Kun et brusebad, om end et stort, men intet badekar. Værelset kunne have brugt mere lys.

Fordele: Vi var meget imponerede over Omni King Edward fra det øjeblik vi ankom. Servicen er upåklagelig. Lobbyen, værelserne, elevatorerne - alt, virkelig - er førsteklasses. Vores eneste beklagelse var, at vi kun kunne bo en nat, da det var en hurtig weekendtur. Det var vores første gang i Toronto, og vi kommer tilbage - hos King Edward.

Ulemper: Parkeringsservice på USD$40-45 pr. dag er lidt for stor. Da vi var der i en weekend, var det nemt nok at finde parkering på gaden.

Fordele: Værelset var fantastisk - dejligt, rent og stort. Masser af ting inden for gåafstand. Tag på hop on hop off bus hvis du besøger stedet.

Ulemper: Havde brug for en ny madras

Fordele: Bekvemmelighed og super venligt og hjælpsomt personale. Beliggenheden var meget god. Hvis du vil bruge metroen til at komme rundt er det perfekt.

Ulemper: Ville gerne have haft at have været bekendt ombygning var i gang.

Ulemper: no light on the ceiling

Fordele: Fabulous location for us -- we were heading to a concert at the Sony Centre. Great selection of restaurants nearby. Helpful staff. We especially appreciated being able to store our luggage while we explored Toronto after checking out.

Fordele: I love this hotel. It's close to everything, it's clean, and everyone is very professional. The rooms were large and the beds were so comfortable.

Fordele: Beliggenhed er rigtig god, midt i det hele og let at komme til og fra. Værelset var rigtig fint.

Ulemper: 2/3 tjenere, vi mødte i forbindelse med morgenmad var direkte pinlige i forhold til, de ønskede drikkepenge. Det var irriterende og synes vi, helt unødvendigt.

Fordele: The beds were comfortable, location close to everything, very regal decor.

Fordele: Comfortable room. Great location.

Ulemper: It was expensive but what to expect for the city centre.

Fordele: Great location

Fordele: Location and helpful staff and how clean everything was

Ulemper: No

Fordele: Nothing.

Ulemper: Your provider (Cancelon) failed to provide us a hotel room.

Ulemper: Friendly staff, clean rooms, comfortable bed and great location

Fordele: I was upgraded by the front desk into a King suite room. It was beautiful. Great service by all staff.

Ulemper: No pool.

Fordele: Quiet, comfortable and convenient.

Ulemper: No swimming pool.

Fordele: So charming!

Fordele: We have stayed here a couple of times and each stay the place is very clean, the staff is very friendly, and the overall quality of the place is wonderful. It is really nice to have a place like this to stay at each time we travel to Toronto!

Ulemper: N/A

Fordele: Great location for the spots we wanted to visit on Bloor and Church.

Fordele: We were very happy with our stay & the rooms were very clean & updated. Friendly staff

Ulemper: We were a little confused as to where to park when we first arrived.....we had to drive around the block a few times as it was so busy & you couldn't really pull over to find out the parking situation.

Ulemper: Untrained, unprofession staff and management. They double charged us for our room and it took multiple calls and multiple hours to get it sorted. Customer service told me I didn’t know how to read my visa bill before they finally realized it was their error.

Fordele: Overall it was nice! The room was nice, upscale and a bit swanky, but efficient. Staff was lovely and friendly.

Ulemper: They just opened so the bar nor restaurant were open, which was unfortunate. There was a bit of construction going on too. The room was not that insulated for sound and could hear hallway and outside noise.

Ulemper: Elevatorerne fungerede ikke særligt godt. Nogle gange ville de ikke køre op til min etage (men gerne etagen over og under), andre gange kørte den ned i kælderen(??) Personalet kunne dog godt se, at den var gal. Betjeningen i restauranten var ikke superhurtig, men det er vist meget canadisk.

Fordele: Stedet havde et dejligt tekøkken med endda vaskemaskine og opvaskemaskine. Selv om jeg kun var der i et par dage, kan jeg forestille mig, at det er fremragende til rejser med familie eller et længerevarende ophold. Personalet, herunder rengøringspersonalet, var alle super søde.

Ulemper: Alt var fantastisk.

Fordele: Det er en historisk bygning lige midt i downtown Toronto

Ulemper: Samlet set alt var super ingen klager

Fordele: Renligheden på værelset, wifi, beliggenheden af hotellet, og personalets venlighed.

Ulemper: Intet

Fordele: Elskede den åbne områder og maden/Service var fantastisk

Fordele: Takket være Collin i receptionen, var mit ophold perfekt! Han opgraderede ikke blot mit værelse, men han forsikrede mig om, at han personligt havde taget hånd om mine bekymringer, og det gjorde han bare. Hotellet er centralt for alt i byen, og du kan gå overalt.

Ulemper: Parkering er træls, da du skal bruge parkeringsservice, og det tager mindst 15 minutter at få dit køretøj, hvis du er heldig. Hotellet har egne parkeringspladser der koster 45 dollars pr nat

Fordele: At komme væk

Ulemper: Rene stille

Fordele: Placering

Ulemper: Uhøfligt personale, der er ikke meget plads. Meget slidte værelser

Fordele: Location, cleanliness

Fordele: Great staff. perfect location. Fantastic price and amazing room. Loved it.

Ulemper: Bed was a bit short.. lol

Fordele: I love the area. So many things to do within walking distance.

Fordele: Close to scotiabank place and amazing deal!

Fordele: Spacious room with comfy big bed, kitchen appliances, bathtub and shower are seperated. The hotel is really elegant and has luxurious vibe.

Ulemper: Our flight was in the evening and we couldn't check out later than 11:00 in the morning. The hotel charges additional 50 dollars until 13:00 and 100 dollars until 15:00. Unreal. So we just left our luggage in the storage provided.

Fordele: everything

Ulemper: one front desk staff......seemed a little snobby

Fordele: Central location. Clean and comfortable rooms. No complaints!

Ulemper: It was perfect

Fordele: Good fitness centre. All good

Ulemper: Elevators a bit slow, but that would not stop me staying again.

Fordele: Great location. Very clean & friendly staff.

Fordele: Staff was super friendly and helpful. In suite laundry was major bonus to wash and dry running gear before packing into suitcase. Room comfortable, well appointed. Historical building was neat, lobby nice, convenient location downtown. Valet parking was expensive but necessary as there appeared nothing convenient around. Well suited to transit and walking. Views were fantastic from 36th floor suite, and gym was great, with super views, on 17th floor. Sandwich/pastry shop off lobby was good, Starbucks immediately across street.

Ulemper: No in suite breakfast option, so either be prepared (and make use of in suite kitchen), hit restaurant downstairs (which seemed expensive), or plan for pastry or coffee shop mere steps away.

Fordele: Fantastisk beliggenhed, rene og rummelige.

Fordele: Dejligt hotel i udkanten af centrum, en nem gåtur til restauranter og barer på King Street West, Queen Street West, Chinatown og Kensington Market. Hotellet er lavt og relativt lille, hvilket er et plus for mig. Let, men noget dyr parkeringskælder med direkte adgang til hotellet. Luksusværelset var komfortabelt og rummeligt.

Fordele: Concierge service was excellent. The hotel was clean and well-appointed with lots of luxuries and very comfortable beds.

Ulemper: Walburgers was horrible

Fordele: Vores værelse med udsigt til banen. Og det var sjovt at se dem forberede sig på hjemmekampen. Personalet var fantastisk, meget hjælpsomme og venlige.

Fordele: Beliggenhed og parkeringsservice sparede os for en masse stress. Meget venligt, hjælpsomt personale

Ulemper: Vi havde reserveret til 3 personer og havde kun 2 kaffekopper. Ingen mikrobølgeovn som skulle være standard

Fordele: Boede der i en koncert var vild med det

Fordele: Store værelser og smukt stort badeværelse. Personalet var venligt og glade for at hjælpe

Fordele: The proximetry to the stadium and the restaurant. The view of the ballpark from our room was amazing!!!

Ulemper: Parking! It was difficult to locate the parking garage as on the opposite side of the stadium from the hotel entrance. Also, valet parking refused to park my car because it was said to be too low for the steep entry ramp into the garage but it was less steep than their lobby entrance. Frustrating!

Fordele: Location was perfect! Easy access to the subway and walking distance to the theater district.

Ulemper: Wifi was terrible. Worked great in the lobby but in the room it there really wasn't any reliable service.

Fordele: Location

Ulemper: Check out experience

Fordele: Awesome view of the game from the room. Loved this experience! Would highly recommend and I hope to do it again.

Ulemper: Ear plugs should be provided in-room by default. The noise of the post-game clean-up didn't bother me, but may affect others during the night.

Fordele: Upgraded for no extra charge. Great location and 12pm checkout.

Fordele: Friendly staff, big room, comfortable bed, great location

Ulemper: no

Fordele: Very nice room and the hotel is in a great location for tourist activities

Ulemper: Drapes cords were tied together high above your head (i.e. ceiling was about 20' high). As a result, the drapes could not be opened and prevented you from looking out the window. Was later advised that this was not intended as normal practice.

Fordele: Location. Staff. Clean. Friendly. Helpful.

Ulemper: Can’t think of anything

Fordele: Clean and centrally located.

Ulemper: It was pricey.

Fordele: Location

Ulemper: Parking was offered 5 months ago and this time told differently! Front staff was rude, told us policy changed? Ignorant and poor customer service Will not stay there again

Fordele: The location is prime and the staff here are awesome!

Ulemper: I enjoyed it!

Fordele: The rooms were spacious, clean and very comfortable. the Staff were very friendly, accommodating and helpful. The hotel is in the entertainment district and within walking distance to everything we needed.

Ulemper: all good … nothing negative can be said.

Fordele: Excellent location for ROM/Royal Conservatory of Music guests. Hotel very safe and secure. Great staff. Wine bar - 5-6 pm daily; coffee bar from 7 am in lobby. Great restaurant on site, and dinner restaurant next door! Parking underground-elevator.

Ulemper: Nothing .. it even has a pet floor! Bring your animals!!

Fordele: Easy to get to, central, quiet, very comfy bed

Ulemper: A bit hidden off bloor. Could use better signage. Lobby is a bit haphazardly designed

Fordele: Very Nice Boutique Hotel without Boutique costs. Excellent Staff. Great Rooms. Bar / Restaurant Outstanding. Museum just mins away. Very Nice!

Ulemper: Hotel is Great - BUT - Toronto Traffic - Warning Folks Toronto is now bigger than Chicago. Expect Traffic delays getting in and out of downtown by car. Still loved the hotel and staff.

Fordele: Staff was very friendly, and informed

Fordele: Bed was very comfortable , mattress was good n so were the pillows

Ulemper: The bathroom could be cleaner , the tiles on the bottom walls of the shower had black mould . Missed the disposable bathroom slippers n free mineral water.

Fordele: Everything

Ulemper: .

Fordele: The Hotel is really nice, The rooms are a bit dark and modern but comfortable. I thought it was a bit expensive overall for the experience since it doesn't really include breakfast, but Its a good hotel.

Fordele: I stayed here on the night before and after my wedding. It provided a nice place for getting ready photos and a comfy room to rest after all the excitement. The hotel left some sparkling wine and a note of congrats which was a nice touch. The concierge, Dave, also texted me to make sure the room was okay and was helpful when we had requests or questions. Being from Toronto, we didn't need much by way of suggestions on where to go, but it was still handy to be able to text if we needed anything. Love the overall design of the hotel both in the room and the lobby. Very elegant and stylish. I enjoyed that the TV has on demand yoga/meditation videos and a yoga mat in the closet, which I actually made use of. The Frette robes are also super comfy. The bed and sheets/blankets were really comfy too.

Ulemper: Nothing.

Fordele: The staff was awesome. Very accomodating and friendly. They made the stay very enjoyable.

Ulemper: The colour scheme is very drab and the rooms are a bit depressing.

Fordele: It seems like they though of everything guests would need to want in terms of the set up and amenities. Bed was comfortable, I loved the interior decoration and the furniture. Great hotel.

Ulemper: No

Fordele: The art is so lovely and the white wine was amazing! David and Stefan were exceptional.

Ulemper: Priced slightly high.

Fordele: Location was great! Mary at front desk went above and beyond in making our visit so pleasant. She was so helpful and had many suggestions to help us see as much of the city as possible.

Fordele: Personalet i receptionen er meget venlige og kundeserviceorienterede. Hotellet er beliggende midt i centrum, så en fantastisk beliggenhed hvis du ønsker at være ude i byen

Ulemper: Meget for dyrt for niveauet af værelset. De har også en tagterrassebar, som er et mareridt i weekenden. Besøgende kommer ind gennem hotellets lobby og bruger elevatorerne til at få adgang til baren. Da baren i øjeblikket er et varmt sted, betyder det lange linjer at få adgang til elevatoren til dit værelse i weekenden. Poolen er også placeret i barniveau og har meget lidt plads. Barpersonalet er ikke hjælpsomme og borderline uforskammede

Fordele: We stayed at this hotel for my birthday and it was an AMAZING experience overall. The staff was really friendly and the hotel is kept at its BEST. I cant wait to go there next because i love the restaurants they have at this hotel especially the one on 44th floor which has a really nice view.

Ulemper: Only have valet parking and they stole all my car fragrances

Fordele: good location-breakfast not so good

Ulemper: lighting in the room was challenging /dim

Fordele: Fantastisk beliggenhed. Tæt på metro og eaton centre

Ulemper: Billig pris for værelse, men du betaler ekstra for parkering og wifi. Næsten 70 dollars for de 2 alene. Værelserne var dejlige, men ACC var forfærdelig. Selv ved laveste indstilling kom værelset aldrig under 23 grader

Fordele: God beliggenhed, med en let gang til en masse seje områder. Dejlige værelser. Venligt personale.

Ulemper: Parkering koster $35 ekstra, og wifi var $10 pr. dag. Det er 2015, wifi bør være gratis

Fordele: Good sized room. Comfortable bed.

Ulemper: Wifi was not free in room. This is very poor service for a 4 star hotel.

Fordele: The price compared to the other star ratings available. The parking staff and accommodation that was made for our trailer.

Ulemper: No free breakfast or attraction vouchers

Fordele: Good location, close to everything. Nice setup for hotel.

Ulemper: Some improvements are required on offering - no complimentary bottle of water in the room , no slippers or bathrobe .

Fordele: The staff was very accommodating and pleasant.

Ulemper: Construction.

Fordele: It was good, decent and clean. Location was great, very central and everything was walking. Mall and metro was right next to the hotel.

Fordele: Location

Fordele: perfect location for our stay as we walked all over the city Staff was most accommodating, professional and friendly

Fordele: Location Breakfast Staff

Ulemper: Shower pressure Expensive for not that much Luxury not extras

Fordele: ?

Ulemper: The mattress seemed really old not comfortable at all.

Fordele: Everything: location, facility, staff (especially.) One of the best hotels I have stayed at.

Ulemper: Nothing

Fordele: The hotel was clean and updated. The location is the best in Toronto and the staff at the hotel were absolutely amazing. This is the only hotel I will stay in, anytime I'm in Toronto

Fordele: The hotel is very well situated in downtown Toronto, and has many restaurants and attractions available within walking distance.