Hoteller i nærheden af Lufthavn: Sao Paulo Viracopos

Fordele: I bedste fald tilstrækkeligt

Ulemper: De fleste ting

Fordele: Staff was amazing. One of the best I have ever seen

Fordele: The resort is too big.

Ulemper: The delay by the bar and restaurant attendants.

Fordele: I did not like anything. Really. This is a good hotel for conventions and business travellers (only). The rooms were clean but it's something expected for a 5 star hotel. Right? If you are considering staying in this hotel, you need to read what I did not like.

Ulemper: As I said before, this is a good hotel for conventions and business travellers (only). Not for a couple looking for an exclusive 5 star hotel with a relaxing, sophisticated and peaceful environment. Warning: you will probably share the space with business groups that will make your stay unpleasant. The swimming pool was pretty dirty. Unusable. There was a lot of oil floating on the water surface. The experience at the swimming pool bar was terrible. Bad food, plastic cups, bad designed plastic menu... Well... I will never return.

Fordele: Great service, food and amenities

Ulemper: Every chair at pool was always occupied. Miniville felt abandoned most of the times, no security no adult supervisioning

Fordele: Meals were delicious and tasty, great quality and variety. All areas were very clean and most of service was great. Some employees were expecting us to wait as a regular practice making me wonder why they think it's ok to watch them talking and waiting, and after calling front desk due to difficulties with internet 5 times, our final bill at check out it was charged for IT calls, which after questioning about it, it was cancelled. Otherwise we enjoyed the facility.

Ulemper: As I mentioned some employees felt comfortable taking between themselves and asking for us to wait as it is a regular practice... one wonder why. Second, if I wasn't looking the detailed in the bill I would be charged for calls to IT due to internet not working!!!!! ??

Fordele: Spacious and perfect for the kids - Kids staff wonderful

Ulemper: Poor breakfast for being a 5 star hotel No fresh juice Scrambled eggs and waffles tasted NOTHING Poor bread

Ulemper: Checking in is slow. Third time there and it seems to be the rule.

Fordele: Good modern hotel. Easy access from highway and easy valet parking.

Ulemper: On the edge of town next to some other new hotels and nothing else.

Fordele: Room size.

Ulemper: The price is expensive.

Fordele: The food, the rooms are fine

Ulemper: The treatment from some female front desk agents

Fordele: Very confortable rooms

Ulemper: Rooms halls don’t have windows so are always very hot

Fordele: Beautiful accommodations, very nice staff, good location, outstanding breakfast! Would stay again for sure

Ulemper: Little bathub.

Fordele: The room is AWESOME! Breakfast is GREAT!

Ulemper: Wrong charges concerning bar expenses.

Fordele: The attention of the hotel in making my stay as comfortable as possible

Fordele: Staff only

Ulemper: Bed uncomfortable , parking is very small, room are small, location is not good .

Fordele: Most of the staff can't speak English, but we could always find a way to communicate!

Fordele: Poor management Limited breakfast, colonies of ants enjoying the food more than we did. Dirty, nasty Rude front desk attendant

Ulemper: It's very small. The parking garage will barely accommodate 10 cars, and only small cars. We have a mini van and had a hard time getting in and out. Parking on the street is an option but not recommended. The hotel is tiny and dirty. The room was okay for a family of 4 but the air conditioning was a very small window unit that labored to cool the rooms and had broken controls. Upon arrival we always check the air conditioning because we like to sleep in a cool room. It could barely handle the bedroom and the front room where my kids would sleep was very warm. We talked to the front desk attendant who came up to the room to check on it and he stated that it felt very cold to him. I understand that in Brazil the people don't like air conditioning and it's not as common as it is in the US but that's just a matter of opinion. When we asked if we could move room he said no and then said that he did have another room with a bigger cooling unit but he wanted us to pay for both rooms to be moved to that one. WHY? If we weren't going to be in the first room anymore. It was late and we were tired so we just stayed in the first room. That's when we found a blood stain on one of the beds and the sofa. A fixture was hanging by the wires above the door in the bedroom and the TV didn't work (they fixed the TV). The breakfast was limited and had ants by the thousands everywhere. We hated our experience from beginning to the end at this hotel. I will never recommend it nor return to it.

Ulemper: The elevator was a nightmare.

Fordele: It is located at the very center of the city.

Ulemper: The cars system didn't working properly specially at the elevators. I saw many people having to try a lot of times to get any response and be able to go to the desired floor.

Fordele: The location is good if you’d like to stay near the Royal Palm Hall (my case).

Ulemper: The staff was inexperienced. They didn’t know how to deal with the guests (mainly the parking staff). I arrived with a lot of things in my hand (bags and hangers with clothes) and the staff didn’t even try to help me and didn’t let my boyfriend go upstairs to leave our things in the room while I was finishing the check in (even when we already had the key). Also, my room wasn’t clean for 2 days even when I put the sign on the door.

Ulemper: - Pedi um sanduíche e um bule de cafe. O pedido não veio com uma xícara. Depois de duas reclamações, recebi uma xícara, quando o café já estava morno. - O colchão e péssimo. - o piso não estava limpo. Você pode sentir nos pés. Molhe um pano e passe no chão, e vc verá.

Ulemper: Bathroom with bad smell.

Fordele: The hotel is very simple, but very comfortable. It offers more than price when it comes to bed comfort, room space and cleanliness. It has free wi-fi, a desk and a balcony with a beautiful view if you can get to the higher floors. The staff was very helpful and polite.

Ulemper: The Campinas downtown isn't the best place for walking around at night and might be quite noisy. Although it was sparkingly clean, there was a sticky like sensation while walking around barefeet. Probably due to the wax applied on the floor.

Fordele: Good

Ulemper: I changed room during my stay. I was obliged to go down to the reception with my whole luggage and up again to the new room. Completely unnecessary manoeuvre. I tried to argue but the manager was strict and didn't listen to me at all. Typical autocratic posture of somebody that does not know how to cope with a new situation. A lady manager, by the way since I do not know her name.

Fordele: The rooms were clean and the showers hot and the bathrooms well maintained.

Ulemper: The restaurant is actually closed. And, the gym is not really a gym. It has just a treadmill, an elliptical machine, and a bike.

Fordele: nothing, worst hotel ever, the price is an insult for what the hottel offers

Ulemper: old very umcomfortable bed bad air condition, rhat could NOT be switched off machine noise at night almost no toilett paper the breakfirst not adequate for what is charged

Ulemper: - the TV had a huge blue stand by light that kept me awake until I covered it. Pillow was not very good. + Breakfast was great.

Fordele: Clean, comfortable bedroom (though sheets and pillows need an upgrade). Clean, safe bathroom: all functional items in good shape and absolutely free of bad smells. Easy to access, convenient parking area.

Ulemper: Noisy guests along the corridor woke me up two times - perhaps the hotel administrators should consider noise-proof doors for the ground floor rooms.

Ulemper: Swimming pool is good but in my opinion it doesn't big enough for the hotel size...

Fordele: I really liked the breakfast.

Ulemper: They didn’t say there’s no parking lot, but once I filtered a parking lot, this hotel appeared in the search.

Fordele: The room was quite nice in size and style.

Ulemper: The elevator. It took too much time to get it since it was working only one of them. The other thing I did not like was the bed, It was too tiny.

Fordele: unfortunately i'd been stayed on a worst period. The hotel was under construction, so the value for money was not good.

Ulemper: I didn't like that the elevator was broken and I had to go downstairs with my heavy suitcase