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Nothing Everything! We booked a king and gave us a double! Hotel was extremley loud could not sleep what so ever!!!!
location is great Lobby bathroom was filthy.
The bed was comfortable and the room had a nice view. My room was close to the elevator and you could hear the people getting on and off plus the elevator operation vibrated through the walls. Also, the shower head dripped
We really liked the walking proximity to everything. If you walk, bring a backpack for water and stuff you buy. The staff was Southern hospitality at it's Savannah best. The hotel was clean and they provided plenty of towels for the pool. For downtown, the rate wasn't bad. The railroad museum, a revolutionary war battlefield, and the Savannah Visitor's Center are right there. I thought there could have been a continental breakfast in there and some clarification on how/where to park would be nice. If you don't do the $18 for valet, then you'll pay about $5 less (a day) for the city parking garage across the street ( it does depend on what part of the week it is for what you pay). There is only one choice of pillow and that's squishy.
Located across street from Civic Center. Even on 5th floor we could hear red light green light traffic all night.
old savannah tour was the best
Very clean, spacious rooms. the staff with extremely nice and valet was very convenient. The location is perfect for river street and the other tourist spots. This was my first time staying at courtyard Marriott and I will definitely stay again.
Good location. Lack of details. Towels are old with stains. Seems to be below Mariott standard.
I wish that we could've made our checkout time later than 1pm.
Fairly close to the city market and river street. $5 UBER ride back and forth or about a 4 block walk. Staff was very friendly and helpful. Valet parking only, and it's $18 per day.
Staff We did online check in and they didn't use it
Good location with parking available. The sensor in the parking garage was not working properly so we were credited the $12 charge for our trouble. Staff was friendly; lobby, exterior, and room were clean. The breakfast is one you would expect in moderate hotels for free. At $13 we chose to walk to a restaurant downtown as did most patrons based on the empty breakfast area.
I was not aware that the hotel was under construction. It was kid of a mess and I wouldn't have booked a reservation for our anniversary here if o had know that. I was pretty disappointed.
The hotel was a really great deal, especially for the quality of hotel. It was a little on the outskirts of the downtown area.
The location is nice Everything else is horrible. Major renovations under way. They even renovate on Sunday's which is horrible. The bed is probably a 2 on a scale of 1-10. Room is small and no parking because you cannot park in the garage
The indoor pool is small , and on the cool side , but it was January.They are under construction,but it was quiet and is in NEED of updating .Clean , staff was super friendly,breakfast cafe is low quality,outdated,had the feel of a motel.Had I not got a great deal on this hotel,I would've been hugely disappointed.My Daughter goes to S.C.A.D ,So I've been to many hotels in the historic center,this is on the bottom of my list of places to stay.
Great location, lovely and helpful staff, clean rooms Half of hotel was undergoing renovation, and while they maintained a fairly clean and quiet atmosphere, walking into a hall rented with plastic and filled with power tools was a bit unsettling. Travelers ought to be advised of such things prior to booking...and given a steeper discount.
The coffee maker Desk staff rude. Renovation took over the complete hotel - our hallway on 5th floor, temporary lobby nasty, Madison room terrible. Such a hotel should not be charging for a breakfast pastry esp under these conditions. Cleaning staff did not address our room at all. Bed too soft. Live and learn - the hard way
Bed was comfortable and the room was comfortable overall. Was in a room that had a door that adjoined to the next room that seemed very thin. At 5am could hear the people in the adjoining room so clearly it sounded like they were in the room with me. TV remote did not work, and the clock had not been set for the current time. Most hotels will allow a 1hr late checkout . . . Not here! And noticed what appeared to be a small patch of mold in the bathroom.
Love the modern rooms Mint scented shampoo
The parking was on ground floor and convenient, glad we didn't have to go across the street. WE were able to walk around easily, room was clean but not drop dead gorgeous but nice. Staff VERY friendly and accommodating. I agree with breakfast issue. Reminded me of the free breakfasts at other chains. I would not have paid $13 unless I had a per diem, was hungry and in a hurry.
Nice room, but overpriced for what was provided It was indicated that breakfast was part of the deal...and it was for $13.00 per person. The worst was having to pay for parking ACROSS the street from the hotel. Made loading and unloading a pain.
Clean room, very comfortable bed, great location. It was an easy walk to the waterfront and the historic district. I would definitely stay here again. I would have liked a coffeemaker in the room.
The staff Hotel needs urgent renovation. Now i know why it isn't a relais & chateaux anymore.
the architecture and the breakfast room was not clean enough. Jacuzzi tub was dirty.
absolutely beautiful! great room, comfortable bed, friendly knowledgeable staff. wish the breakfast went a little later we missed out on it sadly
The room was charming, spacious and nice. The bed was comfortable. Breakfast was very good and the staff excellent. If you like a hot shower...you're not getting one here. The water was warm at best. We didn't even turn on the cold side and it was still just warm. The building is old (charming) so you can hear the people above you moving around.
All the staff was extremely helpful and friendly. The front desk staff seemed to show a genuine interest in our day or plans to come, Kelly always mentioned other ideas or have her view of ours. We will definitely be staying here again.
Location is great. Quiet and secluded, but easy walk to city center. Warm and welcoming staff. Very pleasant gathering room and garden courtyard. Guestrooms somewhat small, but comfortable. On your own for on-street metered (during weekdays) parking.