Sheffield Hoteller

nice place and sirroundings staff friendly cigarette smoke coming from the room connected to ours

With one exception the hotel met our expectation (see below). The gardens were exceptional. The dining room initially offered only a 3 course meal menu which was said to be the Sunday evening policy. However, on complaining, a la carte was offered, which was satisfactory

My stay was limited in time arriving late on Wednesday evening and leaving early on the Thursday. The hotel however has good leisure offering which is something I always look for in a hotel, my only regret is that time did not allow me to use the facilities.

Staff were quick to respond to a problem with one room and with the problem of noisy guests Conference guests behaviour and noise

Lovely grounds very obliging staff Food in restaurant expensive and poor quality

Location Much too noisy (outside noise) despite being on the fifth floor and no provision for parking nearby

The staff were nicem friendly and helpful! The room was also very nice!

Helpful staff Getting a little tired now - it needs a lick of paint here and there to bring it back to it's previous economical designer chic look

It was overall a good experience! Am not so sure if it will be helpful if the parking rules at NCP can be made more relaxed for the hotel guests or even as they are explained more fully to the guests on arrival! Other than that pretty good hotel!

Told to check in at 3pm - no rooms available till 5.30pm - late fr our planned function.

Hotel was clean and local to town centre Room was small

the hotel staff were particularly helpful but wouldnt like to single anyone specifically. As I have only recently become a Hilton Honours member I will certainly be looking to use Hilton again with such efficient and welcoming staff. nothing particularly although the bathrooms would benefit from refurbishment with some mould and wear around the bath.

yes , its was overpriced , considering breakfast was not included, the room was not very nice, and the hotel was empty, so i dont see why they didnt upgrade us, we were the only guests...

good size room free parking friendly staff breakfast very poor both service and quality

The Staff were very friendly and very helpful and the room was lovely

Beautiful hotel with a lot of period character that puts it above the new modern hotels. Staff didn't inform us on booking the room or checking in that there would be a disco on until 1am and it was below our bridal suite. Perhaps they weren't expecting us to want to go to sleep!

Not far from the Centre of Sheffield. A good example of Victorian architecture It was hard to locate. We rang reception & receptionist was very helpfull in giving us directions to the Hotel