Executive lounge på 60. etage er fremragende. Personalet er utrolig imødekommende, og maden er særdeles god.
et godt hotel, der var ingen problemer med at tjekke ind da jeg ankom kl 7 om morgenen, blev opgraderet uden ekstra beregning
Godt værelse. Fantastisk beliggenhed og udsigt over Singapore.
Vi fik en fin modtagelse på hotellet. Morgenmaden var fin, og der var gratis drinks og et lettere måltid mellem kl. 18 og 20 hver aften. En fin start før man gik i byen.
Jeg var glad for at have booket et Club Room. Den løsning vil jeg vælge igen ved et eventuelt senere ophold.
I stayed in the north tower. The room was huge, nicely decorated, clean and a had great view. The hopper bus line had a pick up which was just steps away from the front door Too much air freshener in the lobby, $54 buffet breakfast and not as close as suggested to the shopping on Orchard road.
Excellent rooms, comfortable beds, good view and friendly and helpful staff I have no complaints about the hotel.
the staff was extraordinary! The rooms and breakfast were top notch.
Nice environment and conveniently linked to MRT and shopping centre.
Great location, very large rooms and excellent value!!
The size and comfort of the room, the friendliness of the staff and excellent service. It was in a great location. The swimming pool area and spa were very good.
They always make me feel welcome every time I stay at the Hotel The rooms and the corridors in the north Tower need a little bit of a paint touch up.
Convenient for airport, city transport, restaurants, some sights, and good shopping mall. Comfortable bed and spacious room. Friendly helpful staff, from doormen and cleaners to senior staff. We had stayed at the hotel before and Drinks in bar were a bit expensive in comparison with those elsewhere.
Excellent location, City Hall MRT is right next to the hotel, and is within walking distance to the CBD and interesting night spots. Very well connected by underground links and malls to the main shopping areas. Very nice rooms, and the executive floors are nicely self contained, with its own gym and restaurant.
Friendly welcome, spacious room, good location and quiet room at night for comfortable sleeping. Prompt service to fix minor fault with motorised draw curtains. Some furnishings showing wear and tear for this class of hotel and need upgrading. No free hotel internet computer (only hotel on our entire 3 week trip). I did have a major complaint but this will be taken up directly with the hotel not here but explains my selecting No to the following question.
I chose this hotel due to its reputation and location, centrally sited for everything and not too far to walk and as it was extremely humid whilst there. Fairmont hotels epitomise luxury and I doubt you would be disappointed. The hotel can be reached from the aiport by the MRT for $2, shuttle bus for $9 or taxi for $25 . Either choice will be quick and easy. The rooms are spacious and have all you would expect for your comfort and convenience. The hotel stands above a shopping mall, Raffles City, which is thankfully air conditioned and has a vast amount of shops and eating choices. All the staff I met were courteous and helpful. There are 2 outdoor pools and a large sun terrace as well as a fitness centre and spa. Nothing negative.
Too many "sorry" replies instead of solutions for numerous issues encountered during the stay. 5 star hotel brand delivering to 3- or 4- star service levels. I rave about the Fairmont Vancouver airport; Singapore Fairmont doesn't come close to meeting the perceived brand value.
service and settings Breakfeast is just too expensive
Centralt beliggende, kun med venlighed og varme.
Personalet meget venligt og hjælpsom, morgenmaden perfekt og den ene middag vi spiste var meget lækker
We loved everything about Raffles Hotel
The best I've ever been in. While the physical plant is equalled or exceeded by other fine hotels, the level of service and the attitude of the staff is beyond any other.
The service was wonderful. Our room was absolutely beautiful, and immaculate. The lack of live music at the gazebo / Courtyard bar. It used to make the atmosphere there even more special.
It has a sense of history that one cannot get from modern hotels. Excellent service, friendly but professional. Can't think of anything I didn't like
At least once in a lifetime you should stay at Raffles it is an experience you will never forget.
The style of the hotel 3 Singapore Slingh for Euro 40.- !!! in the Long Bar - also drink much too sweet
The classical style of this more then 100 year old hotel we liked a lot. Staff was very helpful and nice. The TV is old and not many TV Channels. Rates of the hotel are a bit to high.
The room and the garden No internet in the room, or the internet line doesn't work
Ambience History People on staff Nothing
Amazing location, on a quiet street. The room is superbly clean, and the facilities are very nice.
The staff were very friendly. The room was spacious and the bathroom excellent, the bed comfortable and the service great. nothing we did not like about the hotel
the hospitality (each days there is many kind of drinks to be provided ) the breakfast is so poor if we compare it to another 5 stars hotels!
Very courteous and helpful staff at all levels, Excellent tourist (and business) location
View by the pool, friendly personel, immediately response on questions and problems, nespresso machine, good big bed, luxe bath, relax atmosphere, design, indirect light None
The room was very clean and conformable.Also, the hotel has great staff...they are soooo friendly and nice....Thank you NAUMI for the great service. The breakfast was not included...it would be nice if they include it.
offers the usual comforts, with great furnishings ad great toiletries. service is welcoming, extending the usual Loved membership perks to my SLH account. could do with providing late checkout more automatically rather than upon request on the day of departure itself. see above on the late checkout. breakfast has somewhat gone down in quality. actually my suggestion is to provide a salad/dessert buffet spread, with a fixed breakfast set, rather than to try to offer everything on buffet.
our second stay in a room with Kitchenette would highly recommend
staff attentive,friendly and professional .very unusual for singapore.room was pure bliss as was the pool. only gripe was that airconditioning temperature could not be individually controlled.based on this probably would not stay again.shame because in every other way this hotel is truly outstanding .
I like the decor of my room very much, the Aesop amenities and all other details in the room are nice. This is definitely rated a 5-star hotel. However, if being compared to other 5-star boutique hotels, their service is a little not up to a 5-star standard. People at the reception are not 'friendly' enough.
The staff were exceptional. Our room, a patio suite, was spacious and well designed - loved the addition of a coffeee machine in the room and the location was great - next to Raffles and a short walk to the centre of Singapore.
the room, the deco, lighting and service. may i have special price as a I am a very good marketing person to tell everyone I knew about your hotel, I LOVE IT!!
Badeværelse gulv var direkte beskidt, Luften i værelset var meget indelukket, og vindue var punkteret så udsigten var ikke tilstede.
stor fleksibilitet fra personalets side, bl.a. sørgede for mulighed for tidlig check in og en check ud uden ekstra betaling, dejligt. Beliggenhed fantastisk for storby ferie og shopping, midt i det pulserende Singapore Sky lounche på 22 sal skal forbedre deres service og udvalg i form af bedre morgenmad og bedre snack, det samme meget begrænsede udvalg hver morgen. .
Hotellet lå perfekt ifht. MRT (transport) og det centrale Singapore. Mange ting var inde for gå-afstand. Der var en muggen lugt på værelserne.
God placering i forhold til Suntec Dårlig internetforbindelse
Alt for mange turistgrupper. Ikke taget hensyn til individuelle kunder, som betaler mest for værelset.
Location is great! The toilet is too small and too dark for comfort. The hotel receptionists sucks at their work. The bell boys are great though.
Very near to shops, eating places and MRT. No safe
Friendly staff ,central location, clean rooms
the vicinity and accessibility to public transport small pool
No weighing scale availble from housekeeping. Toiletries not adequate.
Good value for money. I also liked th "Green" inititives such as recycle bins.
Our booking was arranged through the internet and everything went as normally as expected. The staff were all friendly and most helpful with knowledge of the local area and we were able to gain directions to local businesses. A great location and easy access to tourist attractions.
The Hotel is centrally located, with easy access to public transport. The public transport system ant taxi's are inexpensive. Staff at the hotel were very helpful and gave every assistance when asked questions.
Staff were very courteous. For example we arrived early and were able to check in before the official time. They were also very helpful in storing our luggage and obtaining a taxi at the end of our stay.
The staff at the front desk welcome you with a smile and very helpful! Nothing!
Sun Café, excellent food and service Charging for limited internet access and per sheet of paper for printing.
confortable area Small Entance
Amazing location, friendly and helpful staff, neat and clean rooms. I would like to come back on my next trip. No room service and no dining options except the in-house Chinese restaurant.
The breakfast provided was good and the room was comfortable. The waiting time is too slow and repeated calls to the reception desk were not answered.