Hoteller i Sopot i nærheden af Dolny Sopot

Beautiful building and high standard of finish inside, rooms very comfortable and elegantly furnished. Staff very polite and willing to please. I liked the breakfast buffet whihc had a wide variety plus chef cooked breakfast option at no extra cost. 1. Food (dinner) and dining service in this hotel is fair but not up to other European 5 Star hotels and certainly should be better for the price. 2. Although my room was impressively furnished, the bed gave me serious back ache after just one night. I do not have problems with my back and would suggest the bed is too soft 3. No foreign exchange available in such a large and expensive hotel! 4. The Internet connection was so slow it was virtually unusable

Lower price - price in Poland for the type of Hotel to high - I have been in other hotel in Gdansk (Novotel) also close to the beach like Sofitel -and the diffirent in price is to high - We are not getting much more at Sofitel compare to Novotel - and the price at Sofitel is more than 25 % more expencive When we have to go to the beach you have to work around the hole hotel - there is no directly entrance to the beach h

The Room was so dirty. We had the same problem last year when we stayed in the same hotel.

Sea view, bath robes, luxurious cosmetics, excellent bed and bed linnen, tea and coffee in the room low quality TV, room layout, uncomfortable bar area with the unpleasant smell from the restaurant, no lobby/lauch/relaxing area with sea view. From 5 star hotel being so expensive I expected much more, however the view from the window compensated for everything

Very nice atmosphere at the hotel. Hotel is located near main street where you can find a lot of good restaurants, pubs and bars. Lack of parking lot which belongs to the hotel. In the offer it was mentioned that the price includes spa treatment. Spa was open only on fri until 9:00 and treatment lasted only 10 min!

Location and the view from the hotel to the main walking area - splendid. You are right in the centre of action. The hotel overall is quite nice. Still - there are a lot of small details that the management should pay attention to. Service - people servicing you are somewhat too relaxed and not attentive or smiling. Food - could be more diversified. And tasty. Cleaning - it seems that the vacuum cleaners are not used. The powder that fell on the floor on Friday was still there on Monday.

The most unfriendly receptionist I ever met. Nice rooms. Nice Bathroom

Very good location. Good restaurant and excellent breakfast buffet. Room was rather spartan - a bed, two hard wooden chairs and a wooden desk, wooden floor. It was clean and tidy and the bathroom was very good, but I expected more comfort for the price

Great Environment and Staff. Good restaurant. Nice breakfast (except the coffee) Lack of facilities in room, no tea/ coffee, no clock/ radio/ alarm. No hairdryer in bathroom. Surrounding area can be noisy at night.

Nice and clean room. Excellent location next to the walking street and pier. Reasonable breakfast. Reception arranged very good taxi driver at very reasonable cost. No lobby bar.

Nice room, well laid out and nice location. Balcony is a good feature Although wireless internet is advertised as available throughout the hotel, this is not the case. Unable to connect in the room or at reception. Informed this was a regular occurance. Not impressed with the reponse from the duty manager. Did not stay for the second night.

Nice roomey suite with nice balcony. The rooms are clean. Very good restaurant with a feel of TGIF. 10min walk to the main street and 3min walk to the less crowded beach is perfect. Nice Spa in the hotel. The room did not have a minibar. Some of the receptionist needs to be more polite.

small room, small window, fridge out of order and half drunk bottle inside, old tube tv, no bathtub, how coluld this be a 5star-hotel?

The woman on reception when i checked in on the evening of Friday 18th and checked out again on morning Sunday 20th was rude and unfriendly and unhelpful.