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Interior design of lobby very sophisticated -- calm and simple, pleasing to the eye. Beautiful view of the pool area and sea (in lobby&lobby bar). A sumptuous breakfast -- the only thing I missed was drinking water, everything else was there, and more. Friendly and efficient service, not at all pushy. The hotel contacted me in advance to confirm the reserved dates and arrival time, and arranged airport transportation. Pool area and private beach were excellent; clean and well-maintained. Quiet and nice rooms. Free movies and music/entertainment in the evenings. No internet access in the room; hourly cost high for WLAN in the lobby. Very little to do/see in the vicinity of the hotel (but compensated by punctual and frequent bus connection to Kos center).
Water and watersports. Comfort and pools. The buffet was not of a high quality...quantity is not quality and most of the time quality is much more important than quanity. Also, for a family of 4 americans, we do not eat 35 dollars worth of food each. The price is so high for the quality of food being low.
Room and pools enjoyable. Kids loved facilities. Transportation from town to hotel difficult. Hotel needs to provide guest with more help assistance in transportation.
The recreation facilities are excellent
Animation and the lagoons
We realy like our stay at Grecotel Kos. It was unbelievable experience for my family ! We like our room because it was realy nice , comfortable and with a beautiful view. The breakfast was the rishest one we have ever seen. Also we fell in love with the park of the hotel. The landshaft architecture was brilliant. The beach was the perfect place for swimming , resting and having fun. Everything was really amazing ! We have no complaints about Grecotel Kos Imperial !
Stille og roligt, god stemning, hjælpsomt personale, god valuta for pengene, ligger centralt. Morgenmaden var der ikke meget ved.
Utrolig valuta for pengene og ikke mindst et fantastisk personale. Værd at vende tilbage til!
perfect location; friendly, patient, efficient and solution-oriented staff
Great location with lovely pool. Handy to shopping. Would stay there again.
The facilities were quite good, and for the price you get a very good hotel
The location, pool and general friendly help by the staff No
the staff were very nice even when we got late in at the hotel, and even though kos is known as a party place, the hotelrooms had to be quite at 23, and then the musik in the bar started, and there was really nice to drink in the bar.
friendly staff and the rooms were clean and comfortable.
Good location, good sized rooms, polite staff, nice pool area. I was there in the first week in September so the hotel and the general area were a bit quieter than they would be in the middle of august. not much info about things in the area.
Astron Hotel was in an excellent location with stunning views of Harbor and Castle of Kos. The staff was very friendly and highly attentive to the guests' wishes. They made us feel very welcome. Breakfast was excellent. We would definitely stay there again and would recommend it to our friends
The hotel staff were great. The hotel was located near everything we wanted to see. This hotel room was bigger than most European rooms.
Good all-inclusive price, good clean and comfortable rooms, tasty meals for the most part, and a great location near Tigaki Beach. You can only get fresh towels every other day, food at the Buffet good cold quickly (no apparent heating system, and the juice and beer were extremely watered-down.
Nice pool and babycare We had all inclusive and i was really disappointed on the food, both on the taste and the service.
the hotel was very close to the main strip in tigaki, there was plenty of room by the pools and the value for money was excellent the only negative i can think of was that other holiday makers staying in the same hotel didn't seem to be very welcoming of English staying there and it felt a bit awkward as if we were constantly being stared at by others.
Very good standard, clean and very nice outdoor area The towel service was bad
The overall design of the hotel and the room was to a high standard and included a pc. The shower was fantastic (but see comment below too)The hotel had a pleasant relaxed feel. Reception and bar staff very good. Restaurant staff were mixed, some very good, others not so good. Overall this hotel is "style over substance". Although the room (pool side view, ground floor) was of a high standard it lacked real privacy, I suspect this would be even worse when the hotel was fully occupied as the terrace area outside the room is public space. The shower was great however the shower door was almost impossible to open from the inside due to a very small handle - if you stayed in the room on your own you could easily get trapped in the shower! The buffet food for the evening meal was sadly not up to the 5-Star rating this hotel claims.
The hotel was beautifully decorated and was very confortable. It had everything you would need for a very relaxing holiday. We stayed in a Superior Pool Room which was excellent and worth paying the extra. All the facilities you needed i.e. terrace and sun beds were right outside the patio door to the room. The reception staff were excellent. There was not alot around the hotel although you can get a bus into Kos town about 10 mins away. There should therefore be entertainment at the hotel which unfortunately there wasn't. Also,certain members of staff needed training in customer service and were certainly not of 5 star standard. On the other hand there were a couple of members of staff who were excellent. I am sure this will be rectified in coming years as the hotel is new and so are the staff.
Is is very good white hotel with interesting disign. I don't like the breakfast. The beach is not very comfortable and situated across the road.
We liked the big pool, the delicious meals and the luxury rooms and the design of the hotel very much. Service also as its best. nothing
comfort, nice atmosphere the waiting time for lunch orders
The staff provided great customer service; friendly, nice and helpful.
the pool bar restaurants arw not too inviting very white and stark
location, rooms, pool, design very nice. Room price was supposed to include internet access from the room. There was a computer in the room and they told us that we can use it to access internet + listen to music + watch video. Unfortunately none of those functionalities were working. We asked them to repair it or change our room, but they did nothing except telling that we have to wait until monday for the repairman to come and fix it. Not reasonable since we were there for a weekend. In conclusion this is a very nice but badly managed hotel...
I appreciated the nice location of the accomodation and the peace and quiet of the environment. No people was crying during day or night! This is the ideal place where relax. I also appreciated the committment of the staff to help us to face some problems we had.We reserved at the beginning only for 2 nights. Then we went to south. And once back on the north we could stay one night more, in a better accomodation at the same price. Good cooking. We stayed on October, so some nights were cold: in these nights the restaurant room, even if closed by big winwows, had open doors for use of customers dining outside.