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Excellent, spacious & clean room, friendly and welcoming staff, excellent rates. No, I was completely happy with everything about my stay.
+Best Service (English friendly) +Best Location (5 minute walk to Shibuya Station) +Best Views +Extremely Clean & Comfortable +Luxurious +Worth the Cost of Stay
We loved the spacious room and the fantastic view of the city!
The view was breathtaking. Not really.
staff was very nice and helpful. the room was clean. not the best or most modern but it's the basics. nice renovated bathrooms. high floors. AIRPORT SHUTTLE IS AMAZING! the bedside tables are a bit ghetto. otherwise everything was good.
great location, excellent service/staff, very comfortable room
the location, staff efficiency,room ,view, bathroom everything was perfect,great value for money
The welcoming and check-in at the hotel was perfect and very professional. It was also very convenient to get there from Narita airport with the bus limousine. Best location ever in Tokyo!
Great location, easily accessible, excellent rooms with a gorgeous viiew
The deluxe city view room was phenomenal for a country boy like me. Room cleaning and bed making was excellent, left my extra spending money in the room and never missed a penny. Everyone was so very polite in the hotel, the view from the bar on the top floor is also not to be missed. Prices for drinks, etc. are as to be expected for this hotel, but don't miss breakfast! As American as you could want, and make sure you ask the guy with the chef hat on to make your eggs. Omelet, over easy, whatever, they will be done to perfection and delivered to your table. I loved my stay at this hotel, it was hard to come back to reality in the US. No free wifi
The location was excellent Limited choice of resturants and they close early
The staff at this hotel are very friendly and helpful. The location is very convenient to many sites and transportation stations. I would recommend this hotel to a friend. Rooms are a bit small but average by Japanese standards.
My boyfriend and I stayed there for nine nights and were able to explore easily. Locations such as Akihabara, Harajuku, Meiji Shrine, Shibuya, and a lot more are a short train ride away and with the train station so close it was easy to get around. Lots of shops, restaurants, and arcades within walking distance of the hotel.
Location, Limousine Bus access, Close to train station, affordable Wi-Fi is good, not great, but free
The location of the hotel is excellence. The room is clean and relatively larger than other hotel in similar price range. No fittness center
Friendly staff speaks English and location is very close to Train station. Love staying here when I travel to Tokyo. The pillows were very uncomfortable.
Very convenient location. Good Cleanliness and provode good quality shower gel and shampoo. Unfriendly male front desk staff (no smiling face). We came with 2 families and 5 small kids, they were making some noise and chasing around at the lobby while we were checking in, one male staff warned us this was not appropriate. Yes, I respect the reminder but expect a more friendly approach. And I believe if the hotel allows to have children to stay in, they should anticipate how children behave. It was our first day arrival, with such unfriendly approached, it really spoilt our mood.
Location is very good and room is very clean as well.
Great hotel highly recommended ..great location ..right by the Japan rail station and great view ...great bar ..and restaurants in the hotel and surrounding area ...for the price can't be beat ...the only negative is like all other tokyo hotels ...the rooms are very small
Very respectful. Clean and beautiful views of the city. No it was an amazing stay.
This hotel is gorgeous. We stay there every year we come to Tokyo. The convenience can't be beat, with fantastic dining in the hotel (8+ different restaurants in the building) and a 2 minute walk to Shinjuku Station. HIGHLY reccommend
Location is it's primary selling point. Train station is just below it, shopping is everywhere around the hotel as well as restaurants. A bit pricey considering the size and amenities of the room. The toilet bidets are manual, which is kinda unusual in japan, as the smaller and cheaper business hotels now feature automatic push button bidets.
Centrally located near major train lines Clean, quiet, comfortable rooms Excellent city views Close to shops, bar, restaurants, parks Convenient bus service to airports Breakfast not included in price Some extras (such as laundry) were extremely expensive
Proximity to everything. Excellent service.
Great location. Comfortably sized and clean room. Staff was helpful.
Location Toilet smelling of pee
Spacious Room, great location, spectacular view.
The location and the views over Tokyo Room service not available at night
We had a good room with a good view of the Shibuya Crossing. It was good to watch in the evening. The hotel was conveniently closes to the train station. Don't forget to check out the Hachigo statue on the way to the train station. I was a bit confused with using the door card to power on or off with everything in the room.
1. Shibuya centered - 2. Both restaurants on 25th - 3. View over Shinjuku Price was much more expensive than last year same time
location, location location! perfect jumping off spot to explore tokyo as it's right above the subway station!
Breakfast is included, but consider it not included. The breakfast was a huge disappointment - your best bet is skipping the breakfast and finding somewhere else to eat.
Staff was excellent. Great location near shibuya station to go around. I am in Tokyo the for the drinking and the nightlife so it was perfect for that. Nothing but room are tokyo small. Not for a family or people that travel with more than 1 luggage.
Excellent location just beside the best transportation hub: shibuya station. staff are efficient and friendly. Breakfast have 4 choices (2 type of western, japanese and buffet). Plenty of good restaurant around. (Great yakiniku place just in front). Room have a good size. Decor and overall look is very nice. 2nd time in tokyo and both time I used this hotel. N/a
Location was perfect. Staff was very nice/helpful! Cashier and post office in lobby :) Bed and pillows were uncomfortable/hard. Would like to have had WiFi in room, not just lobby
Location second to none ! I can not think of anything.
Very kind staff
Good location, decently easy to find from the train station, and lots of stuff going on around there! Room was much bigger than the Shinjuku Washington Hotel, which is where I was at before.
The hotel staff were very helpful. The rooms were very comfortable, and the location very convenient. The western breakfast was not good.
Close to City Tv in the room was to the left of the beds. Very bad viewing position.AC also took a while to start working. There was a small AC unit aswell due to the proper AC not working correctly. The room was extremely stuffy and hot on arrival and it took almost 2 hours before it was a bearable temperature,
location was excellent and price good rooms are small by american standards but obviously OK by japanese standards and certainly appropriate to hotel star category
Excellent combo of price, location, and comfort. The room, though small by US standards, was efficiently and exquisitely laid out and very clean. All toiletries were provided (including razors), nice touch.