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staff was very nice and helpful. the room was clean. not the best or most modern but it's the basics. nice renovated bathrooms. high floors. AIRPORT SHUTTLE IS AMAZING! the bedside tables are a bit ghetto. otherwise everything was good.
The view was breathtaking. Not really.
We loved the spacious room and the fantastic view of the city!
The location was excellent Limited choice of resturants and they close early
The welcoming and check-in at the hotel was perfect and very professional. It was also very convenient to get there from Narita airport with the bus limousine. Best location ever in Tokyo!
The deluxe city view room was phenomenal for a country boy like me. Room cleaning and bed making was excellent, left my extra spending money in the room and never missed a penny. Everyone was so very polite in the hotel, the view from the bar on the top floor is also not to be missed. Prices for drinks, etc. are as to be expected for this hotel, but don't miss breakfast! As American as you could want, and make sure you ask the guy with the chef hat on to make your eggs. Omelet, over easy, whatever, they will be done to perfection and delivered to your table. I loved my stay at this hotel, it was hard to come back to reality in the US. No free wifi
Restroom facility Rome Style
Excellent, spacious & clean room, friendly and welcoming staff, excellent rates. No, I was completely happy with everything about my stay.
+Best Service (English friendly) +Best Location (5 minute walk to Shibuya Station) +Best Views +Extremely Clean & Comfortable +Luxurious +Worth the Cost of Stay
the location, staff efficiency,room ,view, bathroom everything was perfect,great value for money
great location, excellent service/staff, very comfortable room
Great location, easily accessible, excellent rooms with a gorgeous viiew
Centrally located near major train lines Clean, quiet, comfortable rooms Excellent city views Close to shops, bar, restaurants, parks Convenient bus service to airports Breakfast not included in price Some extras (such as laundry) were extremely expensive
location, location location! perfect jumping off spot to explore tokyo as it's right above the subway station!
We had a good room with a good view of the Shibuya Crossing. It was good to watch in the evening. The hotel was conveniently closes to the train station. Don't forget to check out the Hachigo statue on the way to the train station. I was a bit confused with using the door card to power on or off with everything in the room.
Spacious Room, great location, spectacular view.
The location and the views over Tokyo Room service not available at night
Proximity to everything. Excellent service.
Location is it's primary selling point. Train station is just below it, shopping is everywhere around the hotel as well as restaurants. A bit pricey considering the size and amenities of the room. The toilet bidets are manual, which is kinda unusual in japan, as the smaller and cheaper business hotels now feature automatic push button bidets.
Location Toilet smelling of pee
1. Shibuya centered - 2. Both restaurants on 25th - 3. View over Shinjuku Price was much more expensive than last year same time
Great location. Comfortably sized and clean room. Staff was helpful.
Staff was excellent. Great location near shibuya station to go around. I am in Tokyo the for the drinking and the nightlife so it was perfect for that. Nothing but room are tokyo small. Not for a family or people that travel with more than 1 luggage.
Breakfast is included, but consider it not included. The breakfast was a huge disappointment - your best bet is skipping the breakfast and finding somewhere else to eat.
Excellent location just beside the best transportation hub: shibuya station. staff are efficient and friendly. Breakfast have 4 choices (2 type of western, japanese and buffet). Plenty of good restaurant around. (Great yakiniku place just in front). Room have a good size. Decor and overall look is very nice. 2nd time in tokyo and both time I used this hotel. N/a
Location second to none ! I can not think of anything.
Location was perfect. Staff was very nice/helpful! Cashier and post office in lobby :) Bed and pillows were uncomfortable/hard. Would like to have had WiFi in room, not just lobby
Close proximity to everything, decent price, very clean, It's a bit small of a room and the bed
Great location. Close to Shibuya station and the scramble. Could not control temperature in room. Hallways very dark.
Great location, clean and comfortable. Another great hotel from the Tokyu Group. Will definitely consider staying there again.