Townsville Hoteller

Not bad for the money although there are better hotels for less money. would be good if shopping in town

I attended a conference at the hotel and must say the food presentation was of a high standard and the morning and afternoon teas were excellent. I compliment the kitchen staff. The small size of the room an especially the bathroom. Condition of room and bathroom is now ageing and needs updating/renovating. When we arrived our room 320 had a leaking refrigerator and water was all over the entrance carpet and somebody had placed an absorption towel in the fridge. We asked for a room change and were given next door at 318. These problems should not be there when a quest enters a room for the first time. Also it was noted there is no ABC channel on the television set. Shower was good but bathroom needs an exhaust fan as constantly having to try and clear continuously a fogged up mirror to have a shave reaches a point of near anger. Also no provision of hotel parking for a quest car,valet service is not an alternative.

There was a good restaurant on the premises and the house-keeping was efficient. Very helpful reception staff. The rooms were clean but very much in need of an update, and there was a lot of noise from the surrounding area at night.

the convenience in the centre of the city breakfast

It had a bed Its a bit out dated. Continential breakfast didn't have any fresh fruit........

The leisure Inn is quiet and the staff are mostly friendly the floor I stayed on was need of repair

It was cheap and clean and modern. Lots of parking space and close to retuarants as well. The cleaning service sometimes did not replace used items, sometimes the towels were not cleaned and replaced.

The apartment was immaculate, possibly never used. Spacious, modern and clean. There was an element of style over substance eg bedside lamps but no socket nearby, taps which stretched over the entire sink which made them impracticable and no sink plug. Limited TV and a phone but no phone line. Not suitable for holiday makers as a lengthy walk away from the coast. The site is still being developed and the site adjacent is awaiting development which makes it unsightly as an overlook.

Central location - supermarket city sights etc Design of the building - our bedroom had a lot of light entering during the night, from outside lighting on the verandah. This came in from window with venetian blind over the wardrobe, There was no way to block out the light

Facilities like the pool and gym were easily accessible, kitchen was fully equipped and the bed was very comfortable. The bathroom was also reasonably nice and the air conditioning worked very well. The carpet edge where it met with other rooms had the positioning tacks unprotected, which meant that walking barefoot from room to room was painful as the nails stuck into your feet!!! The kitchen tap extended further than the sink so water splashed all over the bench and the dishwasher did not work.

Staff were helpful and friendly and responded 24/7.Quiet rooms as requested. Dark color walls

Good location, friendly staff. We have stayed in this hotel for only one night but had a good time. When we checked in at 11.00 our room was not ready yet but within 20 minutes they have arranged that a room was cleaned for us and we could enter. Thanks !

Our stay at the hotel satisfied our needs for proximity for our connection to Magnetic Island. There could have been more sugar sachets and more milk serves.Not really a complaint but more of a suggestion.

We were able to get a park The rooms need a serious overhaul. Our room had marks and chips all over the walls, mould in bathroom. Would not pay $134 to stay there again.

The room was not so much unclean as tatty the bottom of the door was all split and the hand basin chipped or marked ....very basic shower with curtain not the sort of thing I expected from Rydges.

Friendly atmosphere Needs and refurb

Close proximity to restaurants Aging decor

Friendly staff Rooms old and facilities old eg television etc

mini bar I stayed at one in Sydney and it was disgusting then thought I would give it another chance and my partner and I both agreed that we would not stay at another rydges again due to the fact that looks like it had the same things in the room for 50 years not very clean. building nice on the outside but not on the inside. one of the lifts smelt like rotten eggs. I think you should lood at redecorating and puttin new bed spreads on the beds. not relaxing at all

Access to venues. Although our room was serviced on Saturday morning the sugar and milk were not replaced.