Find billige fly til Australien

Fordele: "Food, seat comfort, service"

Fordele: "Excellent service from the cabin crew."
Ulemper: "The Japanese (Washoku) breakfast was not as good as I expected."

Fordele: "Excellent cabin crew."
Ulemper: "No in-flight entertainment, economy seats are narrow."

Ulemper: "You could have given me a refund or credit for a flight I told you I had to change 3 months ago. I won’t use kayak again."

Fordele: "Loved the Kabuki actors used for safety instructional video - stay for the ending credits!"
Ulemper: "Boarding felt like a standing cattle call. Some - not all - stews acted as though they were insulted to have to provide food and beverage service, as though they were too tired and/or impatient to deal w/ economy class."

Ulemper: "The main issue was getting off the plane in Sydney - we had to wait for a bus to offload us as the plane was sitting a long distance from the terminal. The bus eventually came, offloaded half the passengers and then returned 20 minutes later to start to offload the rest. It's the longest time I've ever spend disembarking from a plane and clearing an airport - very poor whoever was responsible (I'm assuming Sydney airport was at fault)."

Fordele: "Outstanding service as always - ANA rocks!"
Ulemper: "Too many (redundant) service announcements. Suggest simplifying and keeping them short and less repetitive to avoid inconvenience, esp while enjoying entertainment."

Fordele: "Service was impeccable, as usual, from check-in to boarding. Crew was attentive and friendly."

Fordele: "Slept much of the time"
Ulemper: "My head phone didn't work. Only one ear. Asked for two replacements but neither worked, one broke."

Fordele: "The cabin crew was great in services"
Ulemper: "Priority not thought"

Fordele: "Great service, on time."
Ulemper: "Seats were designed for Japanese folks. Nothing like being stuffed into a center seat with narrow seats."

Fordele: "Great service"
Ulemper: "A bit warm"

Fordele: "The crew were very nice, kind and professional."
Ulemper: "The seat was not as comfortable as JAL, which was a bit disappointing. The food was okay."

Fordele: "Crew is awesome and nice"
Ulemper: "The seat was extremely uncomfortable."

Fordele: "Good service, food"
Ulemper: "Too many announcements the whole flight Wake you up 2 hours before landing by turning on lights, activity (too much time, need more sleep)"

Fordele: "Service was excellent; I felt well-cared for!"

Fordele: "Economy premium was very comfortable. Best service I’ve had on an airplane since Pan American days."
Ulemper: "I didn’t like the boarding process one long line. However, it moved quickly and unlike American airlines there was plenty of overhead space. They let you check 2 bags free. Of course, it is an international flight."

Fordele: "Good food. The seats were spacious enough. I used both the pillow and blanket provided. Lots of drinks were served keeping everyone hydrated. Enough staff to manage the needs of everyone."
Ulemper: "How loud and aggressively the toilet flushes."

Fordele: "The service from the check in to the flight attendants were excellent. both flights were on time and the flights were very smooth."
Ulemper: "the plains were older and their chairs didn't recline too much, which gets a little uncomfortable during very long flights."

Fordele: "Overall it was a great experience. I enjoyed the food, the flight attendants were very nice, and I enjoyed the amenities as well."
Ulemper: "The flight back was amazing. The trip from Chicago to PHILIPPINES was good as well, though the plane was real small on the way to Manila."

Fordele: "The crew are so courteous and helpful."

Fordele: "The crews on ANA (Flight Attendants) are the hardest working, most polite and service oriented of ANY carrier I can remember. When the cabin lights are ON, the crew is hustling to keep the passengers occupied and chewing. Free Beer, Wine and mixed drinks in Coach! Every Service - Snack, Drinks, Lunch, Dinner, Coffee/Tea, Second and Third rounds of drinks includes a cold towel to wipe your face and hands and most important, trash is collected promptly EVERY single time. WOW. I noticed that Flight Attendants take notes on sleeping passengers for every major meal service, and they take the time to revisit those customers when awake to check they might have wanted to be fed. I also noticed that the crew has special double sided tape to pickup crumbs and spills in the aisles so grime is not tracked into the carpet. Dont be surprized to see a flight attendant cruising the aisle after dinner with a soft cooler full of small vanilla Hagen Daz cups..."
Ulemper: "We flew from Bangkok to Washington Dulles with a connection in Tokyo. Snow in Japan caused crew shifts to max out and ultimately a dramatic change in flight departure. (Guaranteeing a missed connection) This caused multiple downstream challenges. 1. Original flight was scheduled for 00:30. (Half Past Midnight), rescheduled flight was scheduled for 12:30 (Half Past Noon) For Americans unused to a 24 hour clock, this made emails From ANA very difficult to wrap your mind around. Was it a typo? What happens when you miss your connection? (Turns out weather delays do NOT result in accommodations or meals being provided) Rescheduled flight should have been for 1231 with (AM/PM in Parentheses) 2. For passengers who spent their vacation/trip near the equator, the prospect of spending the night in snowbound Tokyo was simply not addressed in the cancellation email. The better option was to stay in your original point of origin and make the connection in one day, but email has NO telephone number for passengers to call to make these arrangements. (We ended up calling a toll California telephone number to be sure we got an English speaking agent) 3. Many SE Asian departing cities have a crazy baggage weight policy that allows for Two bags of 25 Kilos each , but if you have a single bag that weights 32 Kilos, you must pay excess baggage. Although the policy may NOT be specific to ANA, there are hundreds of folks of all nationalities repacking suitcases on the floor of the airport, to try to meet the regulations. As a traveler I understand this, but as an ANA customer it makes no sense, especially when the ticket agent cannot charge the overage to a credit card at the ticket counter. Instead sending you to a different location then waiting for you to return with a receipt. Its a huge scam and ANA can do better communicating the rules to passengers via email or their web site. Nothing starts a long trip off worse than arguments over arcane rules. 4. Changing a return flight arrangement as a result of weather happens at the last moment, but seat assignments apparently could not keep up. I would rather NOT fly than face a center seat in coach for 14 hours. I cannot explain what happened, but repeated attempts at advance check in showed NO assigned seats available, the ticket and gate agents could not improve on this, but BOTH flights ended up having empty seats and in the end we stressed for nothing. ANA must be able to do better, improving their IT systems to make advance seat assignments possible no matter how challenging the problem of "equipment" and other changes in the face of a canceled flight."

Fordele: "After some considerable panic at losing my long confirmed seat assignment as a result of weather problems in Tokyo, the doors ended up closing with at least 20 empty seats in coach. (Boeing 777-300)"
Ulemper: "Although it is served with care, the food on ANA (in coach) ends up being a bit too Japanese. I understand this carrier needs to cater to a broad cultural and geographic audience, but I think they make it too complicated. Giving meal service a decidedly Japanese angle results in main courses that are mush, and sides that are OK. Good yogurt, decent fruit, delicately prepared salads, delicious cookies and hagen daz are pretty simple and make the meals fun. (especially since chop sticks are always included), but the ovens turn the main courses into a stinky and kinda nasty thing. I wish they would simplify."

Fordele: "It was fast and the crew got right to it as far as take off and getting home."

Fordele: "got cancelled"

Fordele: "Great service and crew. Boarding was quick and efficient."
Ulemper: "No personal inflight entertainment, but it wasn’t an issue with such a short flight from Sapporo to Tokyo."

Fordele: "On time. Flight attendants don't shy away from helping passengers put their carryons in the cabin compartments. They were there in a split seconf to assist you - ANA flight attendants only. Food was great in ANA airlines. Toilet is clean. Boardinh was orderly."
Ulemper: "More frequent offer of drinks to passengers"

Fordele: "Huge plane with nice leg room and space. Attentive attendants with excellent service."
Ulemper: "Didn’t care for the food nor movie choices."

Fordele: "The staff is very nice."
Ulemper: "The exonomy seats."

Fordele: "Food & Entertainment"

Fordele: "The plane was new enough and clean, the food was modest but good, snacks were generous and tasty, but what sets ANA apart is the attentiveness, courtesy, and thoughtfulness of the crew. I used to fly Singapore Airlines often and felt this way about them, but in recent years I’ve noticed a fall off in service. ANA has maintained or even raised their standards of service."
Ulemper: "The food good but not great. But...it’s airplane food."

Fordele: "Service in side."
Ulemper: "Air host listen on time"

Fordele: "Legroom is good, you don't need to recline the seat"
Ulemper: "Food wasn't the best"

Fordele: "The entertainment and food were very good. It’s a long flight, so more cushions in the seat would be great. I felt like my tailbone was getting bruised."
Ulemper: "The entertainment and food were very good. It’s a long flight, so more cushions in the seat would be great. I felt like my tailbone was getting bruised."

Fordele: "Staff was pleasant, food was good, decent movies overall."
Ulemper: "Cramped for average size American man. 5'10", can't imagine being 6' 2" or taller flying coach."

Fordele: "The problem is not that I missed the flight, as I am currently in my way to my destination. The issue was the poor support, I mean is ok I know I didn't make it, but I don't want to hwar what I already know, tell me what can be done... waited 7 hours for someone available... the phone at the counter is useless"
Ulemper: "What about next time you put more instructions on the counter so that we don't waste hours trying to find a way to contact you..."

Fordele: "NH817 NRT to PNH was one of the best crews ever. Every need was met. Best customer service. NH818 was good too but the attention and attitude was slightly below. Travel Dates: NH817 09/1/2017, NH818 09/04/2017."
Ulemper: "Very good overall. The entertainment could you a little more choices."

Fordele: "Food was excellent. Very polite and helpful staff. Clean restrooms."
Ulemper: "Seats barely recline. Impossible to sleep without hurting neck. Good but low number of Indian/Hindi films."

Fordele: "Food was great!"
Ulemper: "The Japanese crew were not very good at English!"

Fordele: "The airline made sure my family sat together when I couldn't get seats together online. The food was waaaaaay better than the US carriers, and the service was impeccable. 5 stars for ANA all around!"

Fordele: "I missed my flight. The customer service agent was awesome!"
Ulemper: "Flying United. I missed my flight. The gate was packed with people so I sat literally a quarter mile away. The flight was delayed and I got a text telling me new departure time. I show up for new departure time. Plane left six minutes earlier. First thanks for the bad information. Second thanks for not paging me. Third I don't care when the plane is supposed to leave. Just tell me what time to be at the gate so I can stand around after an international flight. Oh and if a flight attendee to squawk rudely at a paying customer when we do land, why I'd just have to ask myself AGAIN ... why do I fly United?"

Ulemper: "Check in process was horrible at TKS, extremely unknowledgeable gate agents, took 6 people and 1.5 hours to check and pay for bags."

Fordele: "Great leg room, staff was very nice, food and entertainment was decent."
Ulemper: "Flight to Japan and to Vancouver was way too hot. Tough because I wasn't able to turn down heat or increase fan above."

Fordele: "The flight was less busy than usual (it was an Easter Sunday departure) and so service was a bit more relaxed and friendly than usual instead of just efficient. Left gate a few minutes early and arrived 20 min early in Tokyo. Flight time is pretty good - 8pm departure which gives time for a relaxed day sightseeing in Dusseldorf before going to the airport in the late afternoon, Arrival in Tokyo is about 2pm which would be a good time to check in to hotels and relax. Food was good - dinner after take-off and a brunch-type meal a few hours before landing. Entertainment system is also very good although I'd flown a lot recently so seen the films I wanted to see already. Sometimes ANA are just "good" but this one was the best one I've flown recently."
Ulemper: "Surprised that their recently acquired 787s don't all have WLAN! Wanted to do some work ... but ... maybe enforced disconnection is a good thing sometimes :)"

Ulemper: "Could not fall asleep as the chair would not recline enough"

Fordele: "The food. the personable flight attendants. The whole experience is amazing."
Ulemper: "Lack of English movies on the ife. Mediocre headphones in business class."

Ulemper: "kayak should let you know when buying the ticket that the first portion of the flight codeshare with united express doesn't cover a second bag I called ANA they said i could bring two so I did but I was charged 100 dollars for it even though it was an international flight with ANA also united express shattered the outside of one of my checked bags so I paid 100 dollars to get a 50 dollar suitcase BROKEN UNITED won't respond to my inquiries. I am very disappointed."

Fordele: "I fly around often, at least 10 times a year, and ANA has always had the best service, cleanest planes, and the best entertainment. I recommend flying with ANA anytime you travel."

Ulemper: "Tokyo to delhi flight seat does not recline all way as compare with Tokyo to San Jose flight."

Ulemper: "Its sad to see that only the female flight attendants look after the restrooms, no male attendants were seen doing it on both flights. Disappointing in this day and age this still exists."

Ulemper: "The aircraft was very cold and chilly."

Ulemper: "Terrible"

Fordele: "Crew were helpful and attended to any needs that we requested. As I am a big person the seat is never that comfortable but Singapore Airlines seating is more spacious than other companies I have flown with."
Ulemper: "The food was not too attractive, better variety of main meals"

Fordele: "Excellent crew and very well dressed and always smiling"
Ulemper: "The lights were switched off for a very long time. That can be avoided"

Ulemper: "Nothing much"

Fordele: "The crew was very helpful and courteous."
Ulemper: "The flight was delayed and I decreased my time in Singapore"

Fordele: "Average flight"
Ulemper: "Seats on this aircraft have very upright seats. Not very comfy"

Fordele: "Friendly crew and spacious."
Ulemper: "Food could be better"

Fordele: "Dim sum between Hong Kong & Singapore."

Fordele: "Boarding. Timely departure"
Ulemper: "Entertainment selection."

Fordele: "The seats were comfortable and the staff was very attendant!"
Ulemper: "No complaints"

Fordele: "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
Ulemper: "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."

Fordele: "Basics are covered. TV screen is big but otherwise nothing special."
Ulemper: "It is so annoying they want you to pay an extra $20 to pre book any seat. If you need the extra $20 that much, charge me in the original fare! Don't nickel and dime me. At check in they couldn't even get my child seated beside me although a change was made last minute at the gate. Every other airline I've flown recently was better. Sri Lankan and Emirates FAR better service."

Ulemper: "Ran out of options for dinner and could not eat the macaroni cheese they had on offer, so got 2 small packets of nuts instead...international flight running out of food options? Pretty slack. A part of the interior wall fell off onto my foot upon take off and I had to hold it in place for a while until a hostess came....doesn’t give you the best feeling when the plane starts breaking on take off. One of the male stewards was appalling towards a young mum I sat next too...too the extent of giving her dirty looks because she spilled a bit of water on the seat and then told her she had to pack everything away she was using, including the baby wipes! I stepped in and told him how this was not ok and all other staff members were helpful and he was making this Mum upset. He should not be working for such a people friendly reputable airline! Maybe Jetstar instead! Was appalled at the entire flight to be honest!"

Fordele: "Food, service"

Fordele: "Excellent"

Fordele: "Boarding was great. Staff was cordial. Excellent flight."

Fordele: "comfort, food, flatbed, movie choice. a quality aircraft, that is why i choose Singapore. i fly to Europe every year, and have flown with many different carriers, so i speak from experience when I say I prefer to fly Singapore as they are number one."
Ulemper: "they walked past me twice with introductory drinks without stopping and offering me one, I then had to ask for one.. not good. the younger staff need to develop the wonderful standard of the older staff."

Fordele: "more room in the seats - excellent hostesses who are so friendly and helpful - lovely food."

Fordele: "Friendly and helpful crew. Efficient service and good boarding. Seemingly wider seats than the newer A350s."
Ulemper: "Positively ancient entertainment system with poor selection and bad visual quality. Ads pop up every time you go into another menu. If you're flying SIN->BNE I'd avoid the 7.20am departure, you'll get the old 777-200s rather than the A350s they run on other departures."

Fordele: "Alt gik professionelt og efter planen. Venlig og imødekommende besætning."
Ulemper: "Intet"

Fordele: "Alt"
Ulemper: "Lidt vel hurtig med indsamling af brugte madbakker."

Ulemper: "Outdated Cabin Fit Out"

Ulemper: "The plane was freezing - absolutely freezing. Too cold. There were not enough fluids given out. Given we could not even take water brought in the airport into the plane there needed to be regular distributions of fluids on the flight as there was on the flight from London toy Singapore. It is a long flight and being dehydrated on a plane is not a good thing."

Fordele: "Excellent service and attitude from ALL crew! Roomy premier economy!"

Fordele: "Service by the crew was great"
Ulemper: "Food in the economy class was not so great Options provided were not tasty. Each meal tasted same. No kid option available. Tastier options available on other major international flights."

Fordele: "Amazing service!"
Ulemper: "N/a"

Fordele: "Great service"
Ulemper: "Nil"

Fordele: "Service was great especially the food"

Ulemper: "The flights were always late causing us to miss a connection. Also when purchasing the ticket I was not informed of two extra stops that only showed up when I checked in."

Fordele: "The flight was carried out by Lufthansa. The staff was very polite and helpful."

Fordele: "Natalie is a friendly cheery diligent flight attendant who needs special mention. (Sigapore to Brusane fight 6.1.18)"

Fordele: "Was very old plane but was good"
Ulemper: "Food and crew was well"

Fordele: "I liked there was entertainment"
Ulemper: "It was an old tired plane"

Ulemper: "Crew was very poor in responding to any requests. I am usually very quite and light on demands as i hardly hit call button on the seat to get any assistance, but during meal, I was asked about drink and I opted for Ginger ale. Crew said, she will get back to me and I did not hear from her for another 10 mins, then there was repeat serve of drinks and I was asked if i needed any thing and asked the same drink, but then I was asked to wait. After I had finished off my meal and ready to go to sleep, someone was bringing my drink out and I then respectfully say no to it as it was bit late after the meal and asked for water instead and did not like the look on the face of the crew member. I saw it happening with other passengers as well and was under the impression, the whole crew performance was pretty poor and SIA was not up to its high-standards as I always like to fly with them. I will look for different option next time"

Fordele: "Crew was overall friendly"
Ulemper: "Old plane, entertainment system very old and doesn't work properly, wake you up in the middle of the night for breakfast, service not efficient as half of the plane orders Indian food and get served first"

Ulemper: "The seats and entertainment system on our flight were in need of an upgrade. The seat padding was well worn and uncomfortable. The entertainment system is one of the old “pop-out the remote from the armrest” ones with a very average interface and display."

Fordele: "Personal Touch!"
Ulemper: "No such!"

Fordele: "evening meal was delicious"
Ulemper: "breakfast was terrible, and not properly heated, risky food handling not acceptable."

Ulemper: "Food was very poor."

Fordele: "Very friendly crew & modern aircraft"

Fordele: "Friendly staff."
Ulemper: "Kids' meal didn't have fruits. No cellphone charger."

Ulemper: "Headphones were not functioning properly"

Fordele: "Singapore service is always outstanding"
Ulemper: "temp on plane was freezing and even two blankets did not suffice. Everyone was really cold."

Fordele: "Great price"
Ulemper: "Food is not good"

Ulemper: "Crew rarely walked aisles with water. Gluten free meal was mediocre. Seat was old and uncomfortable. Entertainment options were mediocre."

Fordele: "Flew business class to SE Asia and experienced great service, fast check-in & boarding, terrific seating and amenities, and outstanding meals. Came home well rested."

Fordele: "Did not enjoy the vegetarian menu -cold noodles not appealing. Alcoholic drinks very hard to obtain .. orders taken but not received. Service was friendly though"

Ulemper: "The Manchester stopover was just a lot of standing in lines. From Manchester to Singapore, the plane was full and my seat mates didn't get up when we needed out. So, we escaped to the back for a while where we were "hushed" by a stewardess. The stewards didn't seem to like it when we were out of our seats, but 12 hours is too long to be stuck in a middle seat."

Fordele: "like all the crews. nice attitude and friendly. very helpful to your needs."
Ulemper: "selected our (3 in a group) seats 24 hours before. but in Doha, the ground crew named Mohammed changed our seats . usually in usa you need to ask if you could do that. but that guy printed the new boarding passes and then said we change your seats. i told him that was rude and not courteous to passenger. he had no answer."

Fordele: "All great experience!!!"

Fordele: "The crew was unparalleled. Really. Attentive. Friendly."
Ulemper: "Nothing could have been better beyond the signs at the gate."

Fordele: "Crew was amazing"

Fordele: "Everything- leg space, crew were great, relaxed atmosphere, great entertainment systems"
Ulemper: "Nothing"

Fordele: "The crew was super nice"
Ulemper: "Food. Usually I have had no complains with food in Qatar but the chicken dinner/lunch was really bad this time."

Fordele: "The crew was very cheerful and helpful even though I was puking my guts out on a long flight with a lot of turbulence"
Ulemper: "It was an insanely long and pukey flight. The airsick bags have this seal that you have to tear off before you can open it which my son discovered a little too late."

Fordele: "Great experience"
Ulemper: "Excellent"

Fordele: "I got a very good seat."
Ulemper: "Qatar in Belgrade didn't tell me about alchocol bottle I bought in the Duty Free and that i could not go with it all the way to melbourne even bag was sealed and receipt was visible. I lost $ buying, because custom in Doha had to take bottle. Its not right. Qatar custom could see in Belgrade and didn't tell me and the same in the Duty Free shop."

Fordele: "Good attention from crew and very comfortable seats."
Ulemper: "Nothing given the great value for money"

Fordele: "Seat was comfortable and leg room was pretty decent in economy class when compared to other airlines"
Ulemper: "Extra leg room, little bigger seats"

Fordele: "Awesome leg room in economy. Helpful staff."
Ulemper: "Main courses weren’t all the great."

Fordele: "Leg room and cleanlness. Polite crew members"
Ulemper: "No entertainment. Very old movies and mainly in other languages not English. None for blacks to watch or listen"

Fordele: "Flight was fine"
Ulemper: "Did not serve vegetarian food even after repeated requests"

Fordele: "Movies and onboard games were good. So was the food. Crew took good care of us and the toilets were clean"
Ulemper: "We couldn't lower the seats backwards. It was horror for eight hours. And one little tv didn't work but they gave my wife a diferent, better seat because of that. We had a long layover, 12 hours, and they said we didn't have rights for anything. So we went to the city on our one because we didn't want to go on organized tour that we need to pay extra money"

Fordele: "In time ,food"

Ulemper: "Had an 11hr delay overall, 3.5hrs sitting on the tarmac only to be told to disembark for dinner at the airport. Then told that we won't be getting on until 7am the next day, but only really started boarding at 8:30am. By the time we were told about the reschedule to the next morning, it was too late to get a hotel room (too far away) and was told that I could use a 'Quiet Lounge' at the airport (which wasn't quiet). While waiting to board at 7am the next day, ground staff told us that they had to change the plane so there would be a further delay. On boarding, we discovered that it was the SAME PLANE."

Fordele: "The seats have great leg room and recline nicely"
Ulemper: "7kg and only one carry one!?? Budget airlines do better!! Try being a professional with a laptop and a few travel essentials and you won’t get far on Qatar. How crazy. Even if you have diamond one world status (the highest) unless u fly business class there is no chance in getting more onboard for your carryon. Works best airline my a**!"

Fordele: "Nice touches like the giddy bag of toiletries and air freshener in the bathroom. I appreciated the multiple food offers"
Ulemper: "I would like more healthy food sides likes vegetables. There were a lot of carbs"

Fordele: "all are nice"
Ulemper: "nothing but avoid bread"

Fordele: "New Dreamliner"
Ulemper: "No European movies in English at all, very disappointing for someone who is not into latest Hollywood ( silly) movies and doesn’t want to watch Bollywood or Chinese ones(( The “ dinner” food was barely edible, both from Singapore to Doha and from Copenhagen to Doha."

Fordele: "I loved the service. All of the attendants were really nice and helpful."
Ulemper: "My tv on both 12 hr and 8 hr flights didn’t work well and the food wasn’t the best. Also they ran out of food options when they got to me twice."

Fordele: "Food was excellent. Service was excellent."
Ulemper: "Entertainment was limited."

Fordele: "I appreciated the friendly and always service minded staff. The plane was clean and I enjoyed good leg room. I was happy with the menus and the film selection was entertaining and current. All over a great experience and I would not hesitate to choose Qatar again."

Fordele: "All good thank you + food and crew and entertainment"
Ulemper: "All good thanks"

Ulemper: "Too many security screenings including the airline’s itself.!!!"

Fordele: "Service, attentiveness, food."
Ulemper: "lack of ability to pay to upgrade even though there was plenty of empty business class. (Almost all seats were available)"

Fordele: "Good service!! Good food!! Great staff!!"

Ulemper: "I am a very experienced traveller. I always book an isle seat, especially for long flights (this was 12 hrs.), so that I can get up and stretch my legs etc. The couple sitting beside me were upset that I did not take the window seat. When it came time to sleep, the wife stretched out over her husbands legs, who was sitting beside me. This meant her feet were coming on top of my legs, and her legs were forcing her husbands legs into my space, touching my leg - I had to put a pillow between my leg and his leg. I asked the Qatar hostess if she could please ask the couple to change their positions, so that my seating space was respected, resulting in no body touching. The hostess replied that she was not permitted to ask the couple to change their positions and be more respectful. Fortunately there was another unreserved isle seat and I was able to move. Due to the fact that airplanes have become cultural melting pots, thousands of feet in the air, I think it would be peacefully beneficial too all, if a very discreet announcement could be made at the beginning of each flight regrading seating etiquette, respectfulness towards others etc. this could also be printed in the flight magazine. Thanks in advance."

Ulemper: "Rules"

Fordele: "great staff"
Ulemper: "Some of the head phone are not working at all...."

Ulemper: "Na"

Fordele: "Great service. Courteous staff"
Ulemper: "Outdated IFE-overhead screens. Biz customers get iPads preloaded with movies"

Fordele: "Seat features. Extensive beverage and food menus. Great IFE system"
Ulemper: "Had to flag down crew for pre-departure beverage and hot towel. They are usually more attentive"

Ulemper: "Seats are way uncomfortable and small"

Fordele: "The flight got delayed for 4.5 hours. We didnt receive any call, sms or email informing us about the delay. We went to the airport for checkin only to discover that it was delayed! No justification or any reason were given to us. We are travelling with a baby. We had to get a taxi to return to our home and return back to the airport after 4.5 hours. Called qatar airways and send them a xomplaint email. No one cared to answer. The worst flight ever. Will never go with qatar airways anymore"
Ulemper: "Delayed for 4.5 hours. Extremely bad customer service"

Fordele: "Landing and botding is safe"
Ulemper: "...."

Fordele: "I liked everything from A to Z! the aircraft was spacious and new. The staff were very friendly and cooperative and attentive. the seat was comfortable and entertainment system was great!"

Ulemper: "The seats were particularly narrow and uncomfortable on this flight. Quality of food used to be better."

Fordele: "-Cleanliness -on time arrival"
Ulemper: "-Cramped seats I have flown long haul to Melbourne on Cathay and Emirates and Qatar airways economy seats were excruciating to sit in."

Ulemper: "Poor communication about transfers. I also had to throw away 20 pounds of things or get charge $800"

Fordele: "Helpful and frieendly"
Ulemper: "Counters should have opened earlier so we could have done aome ahopping at dfs"

Fordele: "Everything was excellent as I have come to expect. The business class seat was not one of those new diagonal ones, but made a full width flat bed, so I could sleep for a few hours. Food and service excellent."

Fordele: "Ok"
Ulemper: "Wheel chair was not available on arrival. Had to wait 45 minutes"

Fordele: "Departed n arrived on time"
Ulemper: "Small old plane crow were tired I think"

Fordele: "Food was great, good selection of entertaiment and movies, seat comfortable (even for economy class). Very friendly flight attendants. This was my first flight with Qatar and I'm now a big fan"

Fordele: "New planes, Excellent Service"
Ulemper: "Meals could have been better"

Ulemper: "I had three tickets (one my wifes which wasnt cancelled), wanted to utilize that since I was travelling with Toddler. The crew kept having some sit in that seat and that was a major concern for me"

Ulemper: "Take off delayed. Plane had air conditioning problems."

Fordele: "Excellent!"

Ulemper: "Food"

Fordele: "Everything"
Ulemper: "We didn’t get tea or coffee :("

Ulemper: "Shorten luggage wait time to arrive on the belt."

Fordele: "crew was super attentive, seat was very comfortable, but a few of the buttons did not work properly."
Ulemper: "Some of the fixtures were falling off, and the side controller for the TV screen was not connected or working. It is to be expected from an Older A 380, but not a deal breaker by any means"

Ulemper: "The boarding process at Addis Ababa airport was late, slow and very disorganized. Once on the plane, it was very chaotic as passengers did not wait for people to put bags in the overhead bin without passing by, and not all overhead bins were open for loading. Please control this process better."

Ulemper: "They ran out of non-vegetarian meals, which is not acceptable. The seats were rather narrow"

Ulemper: "too many little children"

Ulemper: "Not to delay the flight for 2 hours !"

Fordele: "Of the enormous amount of entertainment available, even I found something to keep me occupied."
Ulemper: "Perhaps boarding."

Fordele: "Worried that I wouldn’t have enough on my iPad to watch, didn’t even get my iPad out of my bag so much good stuff to watch even on a 14 hour flight. Thank you."
Ulemper: "Not a vegan option for dinner. But the veg option was ok just some stuff I could eat."

Fordele: "Fabulous flight and trip to Australia"

Ulemper: "We stayed a long time in plane before take offf... Although I am a petit size snd was uncomfortable with my chair..They missed my meal.. I waited and wSited and nothing came up.. when i askef the crew, they said they served it alreafy without me noticing it, without any other explanation..or appology.. and it was too late to get me one.. It took time yo receive our bags as well it was mire than thd average waiting time."

Fordele: "Friendly staff at boarding and on flight. Very attentive."
Ulemper: "Food was not as nice as other airlines and my 11 yo daughter was only provided normal adult meal. For full service airline actually went thirsty - constant water should be a given."

Fordele: "Great food and entertainment and the service was exceptional."

Fordele: "The departure & arrival time. A fantastic price that included an excellent meal there and back, 30k luggage quota, entertainment that lasted throughout the duration of the flight. It just seemed seamless and felt like it didn't take that long to get there. I will definitely be catching this flight, every time I return to NZ"

Fordele: "Ice entertainment is great"
Ulemper: "Food was bland, repetitive (poor choice and variety) Crew was unwelcoming. Had to ask multiple times for water, soda and also take away plates I have travelled emirates before so this flight was bad compared to previous experiences"

Fordele: "The flight was quiet."
Ulemper: "Service is extremely slow."

Fordele: "Footrest would make the flight just perfect."
Ulemper: "No footrest. Makes it a little uncomfortable for short people."

Fordele: "Great business class seats with lay flat seats, attentive staff, great drinks, wine, food, recent movies and lots of choices."
Ulemper: "No separate pre-boarding area for business and first class. Beginning of boarding wasn't announced"

Fordele: "Entertainment - excellent"
Ulemper: "Seat (bed) - not very comfy (could be wider and full bed) Food - very poor breakfast (dinner was very OK). It's a shame for such an airline to serve such a breakfast (continental)."

Fordele: "Food , entertainment and service"
Ulemper: "The seats were a little hard. The checkin process was terrible. They ran out of dishes from the menu in the first meal served on board."

Fordele: "Everyone was very friendly. Lots of choices for entertainment. Had enough legroom in a regular seat."
Ulemper: "Being on FlyDubai for the first leg of the trip. We had a difficult time with our check in and our son's luggage was lost."

Fordele: "Didn’t get this flight as we were so delayed."

Fordele: "No issues with flight times or boarding, flight crew were very nice and accomodating, plenty of entertainment options."
Ulemper: "My pre-selected meal choice was not always followed through with. I requested a vegan meal from their choices and, as is often the case, was provided with meals that included dairy products, which I can not eat."

Fordele: "I was upgraded to business class. Very nice"

Ulemper: "Poor service, host lied when queried on arrival documentation to avoid doing anything. Second person we asked was helpful and answered immediately. Plane was two hours late with no explanation or communication. I did not expect such a poor level of service and it my worst experience with emerits."

Fordele: "Everything from food to seating was quite comfortable."
Ulemper: "Boarding was a bit more difficult since they did not call boarding zones"

Ulemper: "Late boarding. Thought I was flying emirates and turned out to be Qantas. Seats not as comfy. They lost my luggage. Took 2 days to get it back."

Fordele: "Every thing was good"

Fordele: "Great crew, seats, entertainment options. A 28hr trip felt like 5 because it was so comfortable."
Ulemper: "I did not like that only one bag is allowed on the flight if you are in economy."

Fordele: "Plane was almost full, had a spare seat in the middle. Meals were good. Staff were run off their feet but coped well."
Ulemper: "The flight from Brisbane to Dubai then to Barcelona was excellent compared to the return flight from Dubai. Dubai to Brisbane flight, seats were very uncomfortable, seat cushions were hard. Toilets ran out of paper and hand towels, I had to Inform a staff member. Cabin had a peculiar odour."

Fordele: "There was good service in the flight"

Fordele: "Leg Room. Timing"

Fordele: "Great legroom, quiet plane, seat free next to me"
Ulemper: "Not much"

Fordele: "The seat was comfortable."
Ulemper: "I wasn't offered any refreshments upon boarding and had to locate an attendant just to receive service. Although I normally order the low cholesterol meal I asked the attendant to provide with its contents before serving so that I could decide whether to choose from the menu. Twenty minutes later the low cholesterol plate was served and not once was I offered the opportunity to make a selection of my own choosing."

Fordele: "First time flying Emirates. Friendly and attentive staff. Flew on schedule. Comfortable seats. Nice food and clean restrooms."

Fordele: "Seating and hospitality"

Fordele: "Enerttainment"
Ulemper: "Got moved to right near the galley and crew talked loudly complaining about people, during sleeping time and the light was too bright to sleep. Limited vegan food available. Everything seemed too much trouble for a lot of staff, they were rude and impolite. Delay boarding in singapore."

Fordele: "Everything was good"

Fordele: "The plane was wonderful. Even in Economy, the seats were very comfortable with lots of room, both leg and seat. It felt like I was in Business Class of any other airline I've been on."
Ulemper: "My flight had a luggage limit of 30kg, which sounds good, until you find you pay per kilo, not per piece when you're over."

Fordele: "First time flying in double decker plon"
Ulemper: "I would have been happy to receive points for travel on star alliance"

Fordele: "Dubai was fun."
Ulemper: "The food wasn't very good. Not very heathy. More fruit and veg please. I don't like that the flight attendants close the curtain for first class disembarking. Seemed pretty childish and snobby."

Fordele: "Everything"

Fordele: "Entertainment was very good. Enough variety to pass the time."
Ulemper: "The aisles were blocked a lot of the time making it hard to get to the toilets."

Fordele: "Connection flights less time spent in transit"
Ulemper: "Crew not very friendly"

Fordele: "I like the selection of movies."
Ulemper: "The check-in and gate staff were trying to weigh our carry-ons and make us adjust things when ultimately does it matter how much weight I can carry on the flight? What if I gained 20 pounds since I booked my ticket. Will I be charged? Seriously, if it's that big of a deal, there should be a limit on weight of the person plus their carry-ons. Thin people should not be hassled! I am saving a hundred or so pounds by not weighing so much! Stop hassling us for carry-ons!"

Fordele: "Cordial staff and good food"
Ulemper: "Leg room and head phones did not work properly"

Fordele: "Crew very attentive and helpful"
Ulemper: "Boarding chaotic and unorganized. Cabin temperature = sauna for first 90 minutes. Everyone stressed. Babies crying. No water. No service. But all seat back screens lit and hot. Awful."

Fordele: "It was a nice flight!"
Ulemper: "The food was pretty much the same as what we received on our NYC to Dubai flight. Need to change it up a bit so we're not eating the same thing."

Ulemper: "Again, I was requested to move seats midway through a flight. A mother of 4 was separated from two of her kids in the flight. About 7 hours into the 14 hour flight, I was asked to move so that one of the children could be placed closer to his mother. Again, I was put in the situation of giving up my own comfort and moving to a middle seat, or standing my ground and disappointing/frustrating the mother. I made the choice to move. But it was disappointing that there was even a need to make these changes. There should be clearer ways for families to book together online."

Fordele: "Everthing was up to the mark"
Ulemper: "Everything was satisfactory"

Fordele: "yes"
Ulemper: "food"

Ulemper: "Hi do veg meal could have been better and communication about my bags could have been better ."

Fordele: "None"
Ulemper: "All services throughout the process need to be improved from the ground to on board"

Fordele: "Upgraded to premium economy."
Ulemper: "NA"

Fordele: "no!"
Ulemper: "They need to smile and respect the passengers"

Ulemper: "Seat was very uncomfortably"

Ulemper: "flight always late as usual"

Fordele: "Everything was quite nice."
Ulemper: "Happy with everything. Staff were very friendly and helpful."

Fordele: "The crew was average. Few of them were hospitable and friendly."
Ulemper: "After allowing first and business class passengers if boarding is done from the tail end that makes things easier and less messy or chaotic. Many airlines does that way and it seems very much civilized approach."

Fordele: "Friendly staff and very accomodating"
Ulemper: "Did not enjoy the food choice, tv needed repairs"

Fordele: "haagan daz chocolate ice cream was a surprise"
Ulemper: "the rice with fish didn’t taste that nice and the veggy was a bit overcooked"

Fordele: "Too cramped"

Fordele: "Smooth easy ride and great business class lounges."
Ulemper: "They need to cater for more Europeans in their food offerings. They also need to carry enough to ensure they do not run out. Bathroom locks require maintenance."

Fordele: "Arrival in time"
Ulemper: "Everything was good"

Fordele: "Excellent service from the crew members and quality meals + snacks."

Fordele: "The food was delicious! And they had a great selection of drinks at no additional price. The crew was very professional and welcoming. Overall so much better than any American airline I have flew with."
Ulemper: "Would be amazing to have a little more room in the economy seats!"

Fordele: "Boarding and flight punctually. Boarding systematically. Crew members polite."

Fordele: "All I can say is the kosher food needs great improvement in taste, quality, verity. I hope the feedback will be seen by a real person that can respond. No robot."
Ulemper: "Your kosher food offings need great help"

Fordele: "Overalll the flight was okay and the company crew is very helpful!"
Ulemper: "The only problem is if you need to go in the first flight at 6am to Hong-Kong.... they will only open the check in at 4:30 and usually you find a big waiting line. You won’t have time to do anything stead check in, go directly to inspection, after to migration to finally go straight ahead to the gate to hopefully have time to enter in the flight... to tide"

Fordele: "The Stewardesses were very polite"
Ulemper: "N/A"

Fordele: "As usual, the crew was great and the planes and pilots are great also. CP is always punctual, as well."
Ulemper: "I'm 6-4 , so I enjoy any extra space I can get. For this reason, I like the CP planes that seem to have more space than competitors. However, when the person in front of me reclines for the ENTIRE flight, my screen is too low to watch, I cannot use my try to eat and its like having someone laying in your lap.........it should not be allowed ( reclining)."

Fordele: "attentive and courteous crew members Landed more than an hour early extremely smooth landing toilets were clean till the end though it was a 15 hr flight"
Ulemper: "smaller flights"

Fordele: "As usual, the Cathay Pacific staff were awesome and very professional. Never hesitated to serve the passengers with infants/kids and elderly people. My overall experience was great!! Thank you to all staff!!"

Fordele: "The food was excellent. The seats were comfortable (even in economy) and tilted back more than other carriers, making it much easier to sleep. The flight crew were very helpful and concerned with passenger comfort."

Fordele: "Crew were pleasant and courteous throughout. Food was not bad, but not excellent either, just airline food."
Ulemper: "Boarding was somewhat chaotic, with people queuing up early and no assigned groups. Seems to be the norm for Cathay unfortunately."

Fordele: "Excellent crew, great food, best steak I have ever had on a plane. Fantastic overall."

Fordele: "Best long flight ever! I could actually sleep - the crew tucked me in, I was so deranged I could not figure how anything worked but once they got me in snooze position, I was out. The food was horrible, but everything else was so wonderful, I did not care. Thank you for the amazing seat!"

Fordele: "Very professional and attentive, also thoroughly enjoyed the food provided."
Ulemper: "Ah there was a lot of crying babies, but that isn't the airlines fault"

Fordele: "Nice crews eating for a big guy."

Ulemper: "Nothing as such"

Fordele: "Thank you for your services."

Fordele: "Entertainment okay. Screen small"
Ulemper: "No legroom at all. And I'm not even a big person."

Ulemper: "1-hour delay due to inclement weather"

Ulemper: "No audio/video entertainment."

Fordele: "Cathay Pacific provided excellent service."

Fordele: "Very nice crew and stuff , clean plane, clean facilities. Everything is superb."
Ulemper: "NOTHINNG"

Fordele: "Comfortable seats and the entertainment was great"
Ulemper: "The other guests were loud and rude on the flight and none of the staff seemed to care."

Ulemper: "After a stressful 15 hour flight from San Francisco, my connecting flight to Tokyo was delayed by an hour and a half, which is something I'd like to avoid in this long of a flight."

Fordele: "Crew was friendly."
Ulemper: "During boarding please setup separate lines for end and front cabin seats. Since everyone where mingled during boarding the flight the aisle was blocked by front cabin passengers loading their cabin languages.. Try boardning end of the cabin passengers first like from seats 60-75 and then front cabin seats."

Fordele: "I would like most of the employees of Cathay Pacific works in your company, they are very nice and also very kind to treat customers and kindly help us to solve problems during our traveling. I really appreciated. and I can say nothing but many thanks to all of Cathay Pacific employees. Ying Tao, SUN"

Fordele: "Crew was pleasant."
Ulemper: "First and international flight - the seats are cramped, the meals are extremely 'blan' and the entertainment selection was not very good."

Fordele: "Clean and comfortable plane."
Ulemper: "The crew seems rushed and was not able to serve drinks when requested."

Fordele: "Same as above"

Fordele: "great service on board and great entertainment"
Ulemper: "The second security check at the gate caused delay."

Fordele: "Food nice, much better than KLM. Typical great Asian service."
Ulemper: "No information as to why boarding was over 30 minutes late, even though last call was announced!"

Fordele: "Staff was friendly"
Ulemper: "More water should be offered throughout the flight"

Fordele: "The efficiency of this crew was unparalleled"
Ulemper: "This was the least friendly crew I have ever encountered! Save one young gentleman, the crew was in such a rush to be efficient that the customer service suffered. The head stewardess was harsh, stressed and completely rude with both her staff and her crew. She snapped at several people during the flight and everyone was put on egg shells - not so comfortable for a 16hr flight"

Fordele: "The entertainment system is quite good."
Ulemper: "The food, while hot, is not quite as good as ANA's offerings, but I was happy to have it. The chair cushions are also a bit thin on the bottom, or they are rather hard, but overall I found them otherwise fairly spacious."

Fordele: "Very good service overall."
Ulemper: "No complaints on this particular flight."