Fordele: We stopped here during our road trip for a night and it was exactly what we needed. It was clean, updated, and had excellent staff. The laundry machines on our floor were an added bonus for a family that had been on the road for a week. Would definitely stay again if i had the chance. The breakfast was delicious as well!
Fordele: Clean room, near the freeway (but not next to it!), near restaurants, clean bathroom, good wifi and internet. reasonably priced.
Fordele: We got in late with three sleepy kids the the gentleman at the front door was so friendly and had a bag of random stuffed animals that the kids could pick from. They loved that, it was very sweet. All the staff that we came across was super friendly. The rooms were comfortable and clean. It was a great stop on our 22 hour drive.
Fordele: Beds where clean and fresh, they fixed the thermostat issue,ay least in that room, and I loved it truly being no smoking.
Fordele: Sarah working at the front desk was extremely nice and helpful. Rooms are decorated very nice and it's very quiet.
Ulemper: Our first room smelled like smoke but after mentioning it we were immediately given a new room. The new room had little dog hairs in it but that was OK for us as long as there wasn't any smoke. I thought it was strange that we had smoke and pet issues since the make you sign a special paper that says no smoking and no pets.
Fordele: They allow pets. The facility is clean. The beds / sheets were comfortable. 24 hour pool.
Ulemper: The faucet for the bath wasn't working well. Thus the shower experience wasn't as good as it could have been.
Fordele: I have stayed at this hotel many times while visiting Twin Falls. The staff is very nice and helpful. The hotel is always clean and fresh. The rooms are quiet comfortable and pet friendly. We also enjoy the pool and hot tub too!
Fordele: It was very clean, room was large and had everything we needed. Nice pool area.
Fordele: Beautiful entry, nicely apointed rooms.
Fordele: A new hotel, stinky from new materials. They used a cherry scented room freshened that was overpowering and unpleasant. It made us both feel really sick. The bed was incredibly comfortable , but the smell will keep us away for good! We had the smell and taste of the room freshener in our nose and mouth even after we checked our! Gross!!
Ulemper: The room scent fragrance fresheners.
Fordele: Jeg har boet på dette hotel mange gange, mens jeg besøgte Twin Falls. Personalet er meget søde og hjælpsomme. Hotellet er altid rent og friskt. Værelserne er rolige, behagelige og dyrevenlige. Vi har også nydt deres pool og hot tub!
Fordele: Det var meget rent, værelset var stort og havde alt, hvad vi havde brug for. Dejlig pool område.
Fordele: Breakfast was superb, room was extremely clean and bed and pillows were comfortable. Good shower pressure. Appreciated that bathroom door was quiet so it didn't wake my daughter when I was awake early.
Ulemper: Water softener
Fordele: Good value for money
Ulemper: Beds werent very comfortable
Fordele: Rooms were nice and amentities were great.
Ulemper: Staff, one in particular at breakfast. We were with multiple families for a wedding at breakfast a waitress and the manager were so rude because are kids were standing in the isle. It's a hotel with a buffet breakfast kids are going to walk around. It was another waitress but not are actual waitress. She was so mean to our kids and then to apologize to another table about how horrible abs annoying our family was right in front of us was so ridiculous and unprofessional. Will not recommend nor stay her again due to the rudeness of staff and manager to follow.
Fordele: I loved the accommodations and clean room.
The staff here are so polite and very friendly in like other Hilton properties where you get a cold stiff reception.
Ulemper: The wind kept blowing thru the seem of the two windows. I had to ask for a second room as the first was not a smoke free room.
Fordele: Very convenient, well cared for and had more than we expected. Would definitely come here again. Of the 4 hotels we used on our trip (some with more stars, and much more expensive, this hotel took top billing in our book.
Fordele: Staff was very helpful, beds are nice.
Fordele: Hotel staff was attentive. Breakfast was fairly good.
Ulemper: Weak value for the money. This is an $----per night hotel that gets to charge a much higher rates ($----per night) due to a high demand market.
Fordele: Booked last minute and everything went smoothly. They had a Pack and Play for us to use. The pool was open late.
Ulemper: The continental breakfast had a lot of options, but the food was not fresh.
Ulemper: THE FREE BREAKFAST WAS TERRIBLE AND OFTEN RAN OUT OF ITEMS.
Fordele: room is big and clean
Fordele: It was a large, comfortable room with plenty of lighting and plug in choices
Ulemper: The TV was very slow to adjust volume, turn on, or change channels. It could have been the remote control needed new batteries?
Fordele: That it looks new and was clean.
Ulemper: Just that there was only one waffle maker. There where a few people in line for it.
Fordele: The value for the room quality
Ulemper: The turkey sausage links were not very good. Could you use real sausage links from Falls Brand?
Fordele: The cleanliness and the breakfast
Ulemper: I booked a standard room with 2 queen beds and they gave me a king and pull out couch. We had been driving for 2 days and was quite disappointed when they couldn't give us what I had booked and sleep was hard for those on the couch pull out.
Fordele: Clean spacious room with comfortable bed and spotless bathroom.
Ulemper: Smelly, in need of updates, the free breakfast was not well stocked even with there poor selection.
Fordele: The peace and quiet.
Ulemper: The room was dusty and you could smell it.
Fordele: the pool/hot tub is stained with years of use but is a great size and a welcome respite from our road trip. the continental breakfast was great; clean, spread out, quiet, lots of choices. the room was a perfect fit for our family of 4.
Ulemper: our remote controls didn't work and the coffee maker in the room didn't work. as mentioned, the pool and hot tub have definitely seen better days, but they're functional.
Fordele: Okay, the fact that the hallways were dark is a little nitpicky, but the hallways were seriously lacking in light and almost creepy. The most annoying thing about my stay was the fact that the WiFi did not work at all! There were even something like 4 of them to choose from, I tried every single one and not ONE of them worked even a little bit.
Fordele: Room was clean
Fordele: Most everything was good the room was every nice lots of room for our stay. Only a couple of things that could have been done. All and all was real nice.
Ulemper: Need better coffee and the packets that contain the sugar and creamers one was already opened and things missing from the packet. The next morning after we left and the room was cleaned the coffee was not replaced in our room. The next day though could tell it was a completely different person who cleaned the bed was made differently there was coffee replaced and the wet swim things hung on a line in the bathroom which I did not know there was a line in there or would have done it. Also thought the pool could have been cleaner.
Fordele: Location was great - easy to find with places to eat and stores close by. The room was large with a kind bed and a separate sitting room. Refrigerator and microwave in the sitting room as part of a wet bar. Lots of parking and for those traveling in cold weather, there were places in the parking lot to plug in your engine block heater.
Ulemper: There was no TV channel guide and the TV in the bedroom was not on a swivel base so it was hard to adjust so you could see in while in bed. that is about all there was to not like and those are pretty trivial items.
Ulemper: Beds were hard, no selection for breakfast.
Fordele: The hotel is centrally located and the staff is very friendly. Great Rate!
Fordele: Spacious suite style rooms with all the amenities you could want. Got a great workout, continental breakfast every morning and a comfy bed to sleep on. Central location to all of Twin Falls.
Fordele: The staff was wonderful. The room was clean and nice for the price.
Ulemper: I wish the Continental breakfast had more selection.
Fordele: The buffet for breakfast was less than ok
Coffee and apple juice were not flavorful and almost watered down the waffle machines were too slow and the batter ran out the buffet dishes were too high for even myself to use safely
Ulemper: I believe the staff at breakfast was not prepared for the amount of people that came
Fordele: I WISH I NEW THAT THERE POOL WAS DOWN FOR MAINTANCE WHEN I BOOK THE ROOM FOR 2 DAY WE JUST NEED TO GET AWAY AND RELAX WE TRY TO STAY EVERY 6 WEEK AT THIS PLACE LOVE THERE THERE BREAKFAST THE 2 LADY THAT DO THE BREAKFAST ROOM ARE AWESOME
Fordele: I liked the location being close to restaurants and the mall and shopping centers
Ulemper: Poor costumer service at front office, they were nice but they didn't give us good directions to our room so we had to look for it our selfs. Then the tv in our room wasn't working and the electrical issues in our bathroom, it's unsettling when your trying to shower and the lights flicker and go out on you. All in all won't be goin there again
Ulemper: the pool could have been alot warmer.
the rooms we're very nice,people we're very friendly.the contential breakfast was very good and the ladies we're very friendly and helpful.i plan to use Quality Inn from here on.thank-you debra
Ulemper: Tiny rooms, could hear everything. Room had way too much scented something used on it before we arrived. Room began intermittently vibrating hard enough to rattle walls/items in room due to some kind of machinery around 8 a.m.
Fordele: Large quiet room with King Bed. Mexican restaurant next had good inexpensive food. Margaritas were strong. Tecate on tap.
Fordele: It was easy to make reservations. They accept pets (with an extra fee). It was conveniently located not too far from the Interstate highway. The room was well-appointed, the bed very comfortable, and the staff were professional and accommodating.
Ulemper: There was nothing I didn't like about my stay.
Ulemper: The hotel is dirty. The rooms were dirty. The bathroom was dirty with pubic hair on the toilet, the sink had scum around the drain, the bathtub had black foot marks. We had to change our 1st room Bc the bed was slept in....I will never stay there again!
Ulemper: The place is in desperate need of a remodel. It's ran down. But still clean. Very comfortable beds and excellent helpful staff
Fordele: The whole building smelled like cat urine and a litter box, we asked to be moved twice and both times they only moved us a couple rooms down the hall and the smell got worse.
Fordele: Not much to rant about with this hotel
Ulemper: Noisy person on the next floor. Also very slow check in. Out dated credit card reader excuses to our ability to get checked in. Room very outdated and dark.
Fordele: We liked the free hot breakfast and the staff was helpful. Internet and TV was good. For the price a person couldn't beat the value.
Ulemper: Checkin was horrible - understaffed and 45 minute wait
Ulemper: bathtub had not been cleaned in more than a few days
Fordele: The bed was comfortable.
Ulemper: Toilet wouldn't flush. Shower wouldn't work. Room looked unkept. Room was not clean. But was switched to another room in better conditions. Wrote a letter to the GM, and my money was refunded.
Fordele: great location.
Ulemper: out dated. Need up grade.
Fordele: Had a great stay only complaint is the shower was pretty awful :(
Fordele: The price was great, especially when you consider they serve breakfast and dinner every day.
Ulemper: It was rather off the beaten path in a not-so-nice corner of Twin Falls. The room was very cold, and we couldn't find a thermostat or anything to change it. They also served breakfast really early, so we never ate it because we were on vacation and wanted to sleep in at least a little bit.
Fordele: Gratis dinner
Ulemper: Wifi didn't work
A/C didn't function properly. Either all cold or not at all
Toilet didn't drain properly
Fordele: The staff was friendly.
Ulemper: The room was very dirty, including a dirty towel from the previous tenant. We were traveling with our small dog, and were only able to get a smoking room. We are nonsmokers, and don't want to be subjected to the way everything reeked of smoke.