Hoteller i Xian i nærheden af Lianhu

Notthin! As experienced travelers in China we can say that we didn’t like anything! Starting with the staff attitude (rude – in all aspects and with very poor English). low hotel maintenance and dirty. Defiantly not a five stars hotel as rated, maybe a two starts hotel even in local standards. Toilet broke, stains everywhere, even in public areas. The lobby toilets disgusting – dirty, stinky no toilet paper or soap and hand towels. The reasons we have chosen this hotel were the rating (stars), location, facilities and then price. Considering the reality this hotel is overpriced and rated.

The room was a comfortable size room. The bed was comfortable and the room was clean and tidy. The view out our window had a good view of the city. It was a comfortable stay. Their was a strong foul smell coming from the bathroom which was unpleasant. This could be due to the drainage and not actually the uncleanliness of the the bathroom. The pillows were too high and this did give me a sore neck from sleeping on. Also the location was a bit too far from the main attractions.

facilities OK the indoor pool water was cold in late September

The position and the concierge staff were excellent. The hotel car and driver were also fantastic and definitely the best way to get out to see the Terracotta-Army and other sites. Their exchange rate from USD to RMB was very poor and so the cost was higher than anticipated from the booking.com reservation rates. It would be better if they published their rates in the local currency rather than USD. The bathroom could do with updating, it was getting a bit tatty.