Find billige fly til Kina

Ulemper: "The flight was fantastic. It was a long flight but the flight attendants took excellent care to keep us comfortable."

Fordele: "Crew was attentive, food tasted great, the whole experience wasn't anything like the American style companies that try to shake you down for every penny and still get get ripped off."
Ulemper: "The whole experience was great for flying economy long distance. I will 100% be looking for Japan air as an option for any flight I do in the future."

Ulemper: "Had serious and consistent blockage to receive seat assignment from AAirlines. Round trip ticket with JAL but they code shared lax to tokyo with AA. Later AA refused to let me change THEIR seat assignment (3 scattered middle seats in economy). unless I bought an upgrade. They also said tic"

Fordele: "The crew was amazing!!"
Ulemper: "Nothing! Excellent flight!"

Fordele: "great food, staff and service. I like it when i can brush my teeth on a over night flight with disposable tooth brush and tooth paste."
Ulemper: "Flight delay communication could be better. There were some major confusions between the gates on where my flight was going to land and departure until it was finally announced that flight was delayed."

Fordele: "I was on board with my 4 months old baby. The crew was so kind, they helps me a lot."
Ulemper: "N/A"

Fordele: "JAL services on the plane is great. Food is much better than other companies. Ice Cream after dinner is great. Flight attendants are polite and nicer than other companies. Interior of the airplane was newer and comfortable."
Ulemper: "N/A"

Fordele: "The meals were an experience in itself. It felt like I was at a 5 star restaurant."
Ulemper: "The seat cushions in economy class could be softer. My rear end was feeling it after the long 11 hour flight from Chicago to Tokyo."

Fordele: "Cabin crew were very nice. Food was okay, while the legroom was good too."
Ulemper: "Delayed flight, but the email notification from JL was lacking the most important detail... The new take off time! It was 70 minutes later than advertised, but then delayed by another five minutes on top after a late take off."

Fordele: "even though middle seat, there was enough leg room to rest comfortably."

Fordele: "We traveled with our 1.5 year old and JAL was incredibly accommodating and made our trip very enjoyable. They went above and beyond to make sure our trip was smooth and provided impeccable service."

Fordele: "Compensated with lounge pass"
Ulemper: "Very poor check in around Visa situation"

Fordele: "Japan Airlines hasn’t the best customer service of any airline I have ever flown. Flight attendants aren’t very friendly and they give you a lot of food. The entertainment was great as well."
Ulemper: "The staff at Tokyo Narita was slow and unfriendly, which doesn’t reflect well for Japan air."

Fordele: "Thier food tasted excellent!"
Ulemper: "Wish there was a vegetarian option too."

Fordele: "nice flight."

Fordele: "Jenny was the most wonderful flight attendant in Business Class! She checked on me constantly and made sure I had everything I needed."

Fordele: "Everything was great except for how warm it was. It may be seasonal?"
Ulemper: "There weren’t any personal vents on the 777 going to or coming back from Japan. Otherwise it was a perfectly fine flight. I just don’t do well when it’s too warm as it make me feel sick."

Fordele: "JAL has always provided exceptional value for money and top notch service."
Ulemper: "Have taken several JAL flight the last 1 year and this flight was significantly worse than the last few. Especially the meals."

Fordele: "From check in to final destination, customer service to amenities, Japan Airlines exceeded my expectations in every regard."
Ulemper: "The flights were everything I expected and more."

Fordele: "JAL always have good services."

Fordele: "The crews were polite and reliable. No bossy or mean like other airlines. they moved prompt, no running or fast walk on aisles, so that passengers can ask things easily. Food was much better comparing with any other companies. The boarding time was delayed one hour, however we landed japan 2, 3 mins later than the estimated arrival time. Landing technique was beautiful. American, United, ANA which I flew caused me have a deep Earache. I didn't get any pain from this flight. I am already scared of returning flight with American airplines."
Ulemper: "Nothing."

Fordele: "I liked the overall service and professionalism."
Ulemper: "The entertainment selection was limited, it was an older system I assume as the screen was not touchscreen."

Fordele: "Everyone is polite, helpful, and the flight was quite pleasant."
Ulemper: "Website is difficult and it's impossible to get seated in advance next to traveling companions if they're booked separately. That was quite frustrating"

Ulemper: "服务态度非常好"

Ulemper: "The father next to me that spilled two drinks on me. I didn't even get an apology. Beyond sold out plane too..."

Fordele: "This was my first flight on JAL. Their customer service was especially good for English speakers. The food on the plane was good, but geared toward the Japanese customer. I must say that it was tasty, but unaccustomed to my palate"
Ulemper: "I think it would be good to put more food that is geared to a more international palate."

Fordele: "The family had an amazing flight and the in-flight entertainment was excellent! My kids remained engaged for 6 hours and my wife actually took a nap..."
Ulemper: "As usual it is most difficult moving through the airport in China. It took a long time to get our bags and they were "damaged", however my box made it without difficulty."

Fordele: "It was the best flight and airline I have flew so far. The crew was extremely professional and very helpful, the space between the sits was great and I didn't feel cramped into the sit like on any other airline. Food was excellent also!"

Fordele: "I liked that the flight attendants were attentive and gave us all refreshments in a timely manneR."
Ulemper: "The seats were small. But then again, I think that would have been a complaint for all airplanes."

Fordele: "Nothing"
Ulemper: "Flight was diverted to another airport and when we finally got to Tokyo, the next flight's gate had closed even though it didn't leave for another two hours. We had to wait in a huge line to get rebooked and it was clear the Japan Airlines employees did not know what they were doing. Put me on a flight next day and couldn't even provide hotels for us (gave us $100 to find our own which was near impossible at that time). I had to sleep in a sleeping bag in the airport overnight by myself."

Fordele: "The most polite and attentative flight attendants and great food options."

Fordele: "Food was pretty good."
Ulemper: "There were so many people who walk around an aisle but the flight attendant didn't control them. They kept pushing my seat and hit. I was so uncomfortable."

Fordele: "Comfortable and spacious for economy class. Very helpful staff."
Ulemper: "If I have to be picky the movie selection didn't seem great."

Fordele: "I enjoyed their food very much, and the bathrooms are so clean! It made my trip easy. You will never regret using JAL."

Fordele: "Me & my family already travel from penang malaysia to kuala lumpur air port, reached KLIA to check in, the MAS/JAL counter told me that our ticket been void by agnet kayak/flight network. Nothing can the counter do till i've to call kayak/flight network. One hour conversation from malaysia to canada. What a wast & replace me with air china. Stupid kayak & flight network."

Fordele: "flying JAL is always a pleasure. The flight attendants are consummately professional and the entertainment system is top notch"

Fordele: "Japan Airlines is very good. They have good service, safety, and customer care."
Ulemper: "Economy seats are a bit tight."

Fordele: "the AA flight to japan was the worst flight I've ever been on! tv sreen didn't work, space was tight, food terrible, two sets of headphones bad, I could go on but I don't even want to think about it anymore"
Ulemper: "getting off"

Fordele: "JAL is curteous and professional. They had a flight attendant dedicated to helping me and my infant daughter and provided bassinet and assitant with luggage during the flight. Totally different experience from American carriers like United who treat you like cattle. I hope I can fly with JAL again soon. They are incredible. I was super satisfied."

Fordele: "Love Jan service!!!"

Fordele: "Boarding process; comfortable legroom on the Boeing 787; 1st meal was also excellent"
Ulemper: "2nd meal, some sort of a rice seafood mixture"

Ulemper: "My flight was cancelled from Narita to Hong Kong and they put me up in a small unclean room. I was very disappointed with their service."

Fordele: "We boarded quickly and orderly. The crew was very attentive and made sure we all had enough to eat and drink. The food was good, the tea and coffee was good."
Ulemper: "Not a darn thing...."

Fordele: "I loved the crew, for the most part the food, and the large screen to."
Ulemper: "The bed was uncomfortable, in that the arm rests disappear when you lay flat the bed. A petty thing since at least it was business class, but without taking pillows from empty seats it was uncomfortable when lying on one's side and nowhere to put arms."

Ulemper: "The DC China Embassy web site clearly states that a valid APEC Business Card can be used in lieu of a Chinese visa. In spite of this I was denied boarding by JAL. It turns out the system is not fully in place, and eventually I was issued a 10 year multiple entry visa by way of apology. JAL did not waive cancellation fee, and I suffered considerable economic damages."

Fordele: "Our flight from Tokyo to Beijing was very pleasant. The flight attendants were very polite and helpful. There was a lot more leg room than most American/European airlines we have taken. The food was quite good and we even got Häagen-Dazs ice cream."
Ulemper: "I wish they had a larger movie selection, but they had most "New Releases"."

Ulemper: "I wish there were options in the food they serve."

Fordele: "Food is great. Crew are very friendly"
Ulemper: "The touchdown, it's not smooth"

Fordele: "A quiet, quick and on time flight in a small plane with a competent crew - just as expected!"

"They lost my checked in bag."

"Flight from Chicago to Los Angeles was terrible On my ticket said economy plus which that is what I paid for but didn’t get a seat As economy plus"

"More water delivery and less time between meals. Good food and staff"

"God"

Fordele: "Fuck Kayak for stealing my money and not allowing me to fly. I hope you lose all your business and force to shutdown."
Ulemper: "Kayak are nothing but fraud. Pure fraud. Took my money and I didn’t get the chance to travel."

Fordele: "Meget søde, venlige, hjælpsomme og smilende stewardesser"
Ulemper: "Under COVID-19 omstændighederne, lader det sig vel ikke gøre, men en kop varm kaffe på en kl 0600 afgang, ville have været prikken over i’et"

Fordele: "Andre det ikke"
Ulemper: "At vi fik ordentligt besked om vi får en voucher da vores arangement på Færøerne var aflyst"

Fordele: "Sæder og besætning ok"
Ulemper: "Forsinkelse aflyste afgange og mere forsinkelse i flere timer. 7-8 timer, hvor man har siddet i lufthavnen 2 timer inden afgang i forvejen. Og bliver bare tilbudt en madkupon på 75kr..."

Fordele: "Flight was fine...."
Ulemper: "....but departure wa delayed over an hour"

Fordele: "Made it"
Ulemper: "Nothing in particular"

Fordele: "the diverse amount of films"
Ulemper: "the food could have been better."

Ulemper: "Last minute change of boarding gate led to a dash across the airport!"

Fordele: "New, clean airplane with a friendly and professional crew. It was not as uncomfortable as some of the other airlines I've used, though eight hours in economy is still too much. I chose it in part because of the connection through Copenhagen, which I recommend for an overnight stay. Great city."
Ulemper: "The chicken something or other on one of the flights was truly disgusting, but the rest of the economy food service was okay."

Ulemper: "."

Fordele: "Excellent and professional crew members"
Ulemper: "Nothing, the flight was smooth, most enjoyable"

Fordele: "The crew was nice and the food was good."
Ulemper: "More entertainment options"

Fordele: "The crew was amazing but delays upto 2 hrs"
Ulemper: "Nothing as not in control"

Ulemper: "Udkald til gate, hvorefter vi stod 15-20 min. uden info om forsinkelsen. I fly vidste man ikke at vi havde købt breakfast hjemmefra, men vi fik det da uden problemer alligevel. Men brød kun budt én gang og kaffe 2. gang langt senere. I Malaga ventede vi næsten en 1/2 time ved bagagebånd."

Fordele: "N/A"
Ulemper: "Et halvtomt fly med en aldrende besætning der klart havde været for længe på arbejdsom kun havde fokus på at blive hurtigt færdige med pligterne så de kunne komme til at pludre med hinanden."

Fordele: "N/A"
Ulemper: "N/A"

Ulemper: "I intensely disliked the 3 hour delay in Copenhagen!!! And that SAS offered the passengers in transit a meal voucher of only 50 danish Kronas, which was just enough to buy a tall Starbucks coffee drink but not enough to eat anything at the airport!"

Fordele: "Excellent short flight"
Ulemper: "Did not eat"

Fordele: "Planes are newish and comfortable. Decent amount of room in economy. Very good entertainment system with a not of great Nordic content (Swedish, Danish and Norwegian movies) Food was pretty good for an airplane. The service is excellent. I slept through the meal service, but they still made it a point to get me a meal when I woke up. Old fashioned tea and coffee service, with a steward going up and down the aisles with proper tea and coffee pots. Very professional, a high end feel to everything."

Fordele: "Stille fly godt sæde."
Ulemper: "Wifi virkede ikke eller kostede Xtra. Man fik ikke en gang et glas vand."

Fordele: "Everything"
Ulemper: "Not a thing"

Fordele: "At jeg kunne ligge ned og sove"
Ulemper: "Sov hjem og fravalgte første servering på business. Der var også en større flok amerikanske gæster som dog valgte at feste igennem på turen - da jeg vågnede var personalet godt trætte af alle passagerer og da jeg ville have lidt i pantryet var det pakket ned 2 timer før ankomst - sikkert for at lukke førnævnte fest - men det retfærdiggør vel ikke at de øvrige gæster også har indløst billet til business og den service der betales for."

Fordele: "Good crew"
Ulemper: "Premium economy wasn’t as good as others"

Fordele: "Nice staff, comfortable seats with good room, complimentary beverages with refills offered."
Ulemper: "Late leaving, when boarding in CPH had to wait in extremely hot area once past the desk where our boarding passes were scanned and then the area where we had to queue just prior to boarding the plane was glass and therefore extremely hot. The worst issue was that there was one family with extremely loud children with the parents doing nothing. I saw a steward way up the plane looking down at them at one stage while serving another passenger but she did nothing. I like children but this was constant with the father actually encouraging the children to make more noise once he realised that other passengers were annoyed. There were plenty of other children on the plane who were behaving. Although SAS staff were aware of this they did nothing to ensure the comfort of the other passengers. One friend of mine stood for about 40 minutes at the back of the plane and another for about 20 minutes to get away from this constant noise as it was so loud and persistent. I had to listen to music to block it out.SAS staff should have intervened because this was very loud and as I have said constant i.e. every few seconds for most of the flight."

Fordele: "Da vi først var kommet ombord på flyet gik tingene sin vante gang... ellers var der ikke meget hoved og hale på noget som helst."
Ulemper: "Men hvorfor annoncerer man at flyet skal board 1 time inden det sker, så passagererne kommer til at stå i kø unødig lang tid. Flyveren var 1 time forsinket på Flightradar24 og også i virkeligheden!!! Det var ikke noget groundpersonalet ville ud med, så alle annonceringer gik efter tidsplanen - den originale med altså en times gap! SAS find jer en mere kvalificeret partner i Athen, da det er var helt hen i vejret og dårlig service."

Ulemper: "My flight was cancelled and no one notified me! Instead, FlyUs.com placed me on a different SAS flight that had a 15 minute layover in Copenhagen. Needless to say, I would have missed the flight from Copenhagen. I realized the issue the day-of, spent hours on the phone trying to book a different flight through the customer services at FlyUs.com (stupid company!), and was finally rebooked by SAS on a different airline. When I called SAS directly, they immediately took care of the situation and handled it well, but I wasted an entire day dealing with FlyUs.com, waiting on confirmation for a flight that I was never going to receive. The whole experience was awful."

Fordele: "on time"
Ulemper: "food selection"

Fordele: "The only thing that saved the flight was a good crew and decent food."
Ulemper: "My husband uses a wheel chair and a delightful attendant wheeled him and about 20 other passengers to a very well equipped handicap area. There we all stayed until finally we demanded that we be taken to our flight which was supposed to leave in about 10 minutes. When we boarded the plane all the other passengers were already there and I was the last one on. All the overhead bins were taken and I had to put my carry-on under the seat which left me with almost no leg room. By the time we arrived in SFO my thighs and back hurt so much that I was worried maybe I would require medical attention. Which fortunately was not the case. It was luck that I had a bag that would actually fit under the seat."

Fordele: "I liked that it was available for me to return to Amsterdam in such late notice. Got there quickly and even earlier (10 mins) then expected."
Ulemper: "No on offered me anything to drink or a snack the entire flight or even a hand towel but others in front and behind me were receiving them. I didnt even feel acknowledged during the flight. Even though the tine was good, the price was way too high but since I was desperate I paid it."

Fordele: "Fairly new plane."
Ulemper: "Only airline that made us check in our luggage; and charged us an exorbitant amount (+/- $90 per luggage) in doing so. No customer service at all. 1st attendant wouldn’t let us check-in at the counter, and 2nd attendant made us check in our carry-on despite it only being 2kg over. We could’ve moved some items around. When we boarded the plane, we saw multiple people whose carry-on looked suspiciously over the weight limit. We felt singled out. It was obvious that this airline only cares about profit and does not care about the customer. Attendants were rude and not helpful. Needless to say I will nit fly with this airline again."

Fordele: "Nice aircraft (A321) and informative ground staff."
Ulemper: "The take it or leave it attitude of the cabin crew (amazingly casual) and SAS’s persistence in having two standards of service in the one cabin - free food & drink up front, however only tea & coffee or a cup of water up the back and you can pay for the rest."

Fordele: "boarding was on time, crew were polite, food was great, and the extra cup of tea was really hot"

Fordele: "The crew on-board were polite and did a fairly decent job, with what they had to work with... It's a big long flight of 11+ hours, so tough to deal with so many people. An unexpected surprise was the nice selection of all types of movies to watch and kill time."
Ulemper: "300+ People on a plane will "radiate" heat, so the temperature inside the cabin after 6 hours was so hot that I was perspiring profusely. I even requested it be adjusted, which it seemed to be for a few minutes but then right back up to 27°C... it is too long of a flight to be that uncomfortable with no adjustments considered. I asked other passengers if they too were "uncomfortable" ALL said yes. This would have solved also in my opinion the screaming small children that were also obviously "irritated" A cooler cabin would have induced a "sleep" environment, none of which I was able to get. Sadly, based on this alone, I will not fly SAS again, unless Business Coach class or 1st Class. I was surprised that an additional Coca-Cola was charged for when some beverages were complimentary... puzzling."

Fordele: "Stewardess assistence"
Ulemper: "Delay without other notification than the expected change of departure and loooong wait before boarding"

Ulemper: "We were traveling with two kids, and one of the kids drops some bread on the floor of the flight. One of the crew is angry to us about this, which makes us very uncomfortable."

Fordele: "Samme som på hjemturen - sæderne var bedre ude i siden"
Ulemper: "Ingenting"

Fordele: "This is obviously a very well-run airline. Boarding was efficient, the crew were warm and professional, and the overall feel of the aircraft was very Scandinavian-cool. I was most impressed with the meal service. We were served twice on our 9 hour flight, and both meals were hot, healthy, and the best I’ve had during a flight. The passenger in front of us was having a hard time with her sinuses, and the flight attendant (whose name I wish we had gotten) was very attentive and concerned for the comfort and well-being of the passenger. She insisted on doing anything she could to alleviate the woman’s difficulty. It is clear that the crew care about the passengers’ experience."
Ulemper: "We were unable to sleep at all during our overnight flight and landed pretty exhausted. Our seats were comfortable (complete with a moldable headrest to keep your head from bobbing around) but we felt too upright to fall asleep. The passenger in front of us reclined, but we were concerned about reclining into the already tight space of the passenger behind us. So we weren’t able to sleep, despite trying to get comfortable/somewhat horizontal. It seemed to be a mixed bag of asleep and awake passengers on the flight, so some people were unaffected by this issue."

Fordele: "On time, easy boarding"
Ulemper: "The flight was nearly full and everyone seemed to have at least two cases. This caused lots of jostling for space in the lockers"

Fordele: "Great flight, on time great crew."

Fordele: "Very friendly crew Intime departure and arrival"
Ulemper: "It was extremely cold in the plane (I was in row 32). Many passengers had the blue blanket wrapped around them even over their head"

Fordele: "I was very comfortable in the new seats, I did not have to recline or move for over eight hours"
Ulemper: "still there is not enough legroom for tall persons"

Ulemper: "No food, no entertainment"

Fordele: "Delayed flight arrived nearly on time."
Ulemper: "- Boarding process chaotic. Boarding began 20minutes after the scheduled delayed-boarding time without any notice. Gate seating area at CPH was far too small - very stuffy and standing room only. - Aircraft on its last leg. Most of the A340's seats had broken cupholders. Restrooms were out of paper/soap with no attention from crew. Overhead personal lights were either burnt or malfunctioning. - Lunch meal was decent. pre-landing meal is the same as the snack... some sort of dry and non-appealing wrap. - Crew did not perform passenger safety-check before takeoff and landing (seat backs raised up and seat belts fastened)."

Fordele: "Crew very nice. More leg room in front of seats then most planes.. Plane on time ."
Ulemper: "Not many movie choices, Food was just ok. Do not put tomatoes on sandwiches ahead of time, it makes the bread wet and soggy."

Fordele: "Because of bad weather at the Faroe Islands, the aircraft made a missed approach (go-around) on the first attempt to land. The weather had improved sufficiently to make it in on the second attempt. The pilot and the cabin crew were excellent in keeping everyone informed, and telling us the status of the weather and the likelihood of getting in. The pilot was outstanding in his communication with the passengers and the cabin crew were great in re-assuring passengers after the missed approach. The flight crew handled the difficult weather conditions very well."

Fordele: "I mean, it was how a flight should be, painless."

Fordele: "It was the best flight I’ve ever had. Friendly, polite and very careful crew. It was very pleasant to be on board. Clean, nice climate control, no any smell. The food was tasty and on time, the beverages were widely presented from juices to red and white wine or beer...so The time passed quickly"
Ulemper: "Only the other trip by air with Finair"

Ulemper: "The only reason this flight was not excellent is my bag was left in Helsinki and not transferred with final flight leg to Manchester"

Ulemper: "Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00."

Fordele: "reasonable leg room comfortable seat"
Ulemper: "No choice of food and service was quite slow but meal was fine the breakfast was ghastly a continental option would be much better"

Fordele: "I will recommend to my friends and families."

Fordele: "Service good. Staff good"
Ulemper: "Very cold at night"

Fordele: "Staff was very friendly, food was ok"
Ulemper: "Flight was delayed multiple times"

Fordele: "The blueberry juice was good!!"
Ulemper: "Sitting by the bathrooms. There weren’t even pretzels."

Ulemper: "Paid economy comfort and did not allowed me to board on group 2 as advertised, eorst entertainment system i’ve seen in a long time, aparently the experience is totally different if you fly A350, Jfk-HEL fly the A330"

Ulemper: "Sat on tarmac for 2 hrs, told we would get a snack then they changed their minds"

Ulemper: "Staff wasn’t helpful and gave false information"

Fordele: "A330 throne seat (2A) is nice and private."
Ulemper: "Flight attendant in business class was quite terse and rude."

Ulemper: "The seats were chargeable. I paid a higher price for extra leg room. However these seats were the same as other ones that were much cheaper. Why charging so much extra?! False advertising?! This is unbelievable."

Ulemper: "Boarding in EU was chaotic. They didn't board on groups. Slow check in at Munich."

Fordele: "Check in staff at counter in Chicago was very friendly and saved my trip by safely keeping a critical document that I accidentally left behind on the counter. Really friendly and attentive flight attendants on the flight."
Ulemper: "Aging seats and interior of plane were showing badly and it downgraded the ambience of the flight."

Fordele: "Great service, staff and punctuality"
Ulemper: "The food was soggy and overheated"

Fordele: "Great customer service; food was good; excellent movie selection"
Ulemper: "For some reason about half of the passengers had to have their boarding passes reissued so departure was delayed- thus arrival was delayed & some passengers missed connections- I had plenty of time so it wasn't an issue for me"

Fordele: "Fantastic service staff food and beverages"
Ulemper: "Just slightly hard when laying down on the seat to sleep"

Fordele: "many choices of films to watch was great too! Like that you served Finnish food!"

Fordele: "Entertainment, quick de boarding, food tastes good, free drinks"
Ulemper: "Extra long boarding process and the air conditioner was broken. We sat there like that for at least 30 minutes. Also, the airline had overbooked so we weren't able to check in the day before and pick our seats. That was a huge inconvenience."

Fordele: "Plane was clean and overall the service was good. The new terminal and gate at Helsinki are very nice."
Ulemper: "Boarding was disorganized and chaotic. The seats could have been more comfortable for a tall person. Finnair also likes to nickel and dime."

Fordele: "leg room, service, movie selection"
Ulemper: "the arm rests don't go up, the food was weird. It's nice that they served two meals but both of my vegetarian option meals were cold and unidentifiable."

Fordele: "was very disappointing that website doesn't have full information regards the second bag check in. The cost is different from checking on the web and checking at the airport."
Ulemper: "all the info should be listed on the web as well that the cost is half more than the website"

Fordele: "Liked this flight had exit row with lots of leg room for my 6'6' husband. As we requested"

Fordele: "My luggage was found and collected and transfered for me by Phillipines Airlines staff at Hong Kong airport."

Ulemper: "Plane too small. Avoiding Airbus jets from now on!"

Fordele: "IT WAS THE MOST ENJOYABLE BUSINESS CLASS FLIGHT I EVER HAD. THANKS FOR THE HOSPITALTY AND SERVICE."

Fordele: "Boarding was easy"
Ulemper: "Drinks were for an additional charge"

Fordele: "Clean, well-designed, individual screens with numerous good movie choices. They came through on our special meals, friendly flight attendants. Also loved Helsinki airport. Not crowded, nice staff. Good food choices. Even passport control was friendly and there was no line."
Ulemper: "Connecting through Helsinki added hours to our travel time, but after flying American nonstop JFK to Paris on way over, may be worth it. American flight didn't even have individuals screens and blankets left fuzz all over my clothing."

Ulemper: "PLANE DID NOT ARRIVE ON TIME AND OUR DEPARTURE DELAYED , WE PLANNED ENOUGH TIME FOR TRANSIT AT HELSINKI FOR TOKYO BUT WE HAVE TO RUN TO THE GATE"

Fordele: "One cool things is that some of the moveis were translated with several different languages in addition to English and Europearn languages."
Ulemper: "Distance between the seats are short and seats are somehow uncomfortable."

Fordele: "It was comfortable and not too crowded"

Ulemper: "did not get to Helsinki in first place; flight from Warsaw to Helsinki canceled by Finnair (# 742) put in another plane, from other provider (LOT) going straight to Chicago; was not ready for it; we arrived at airport 2 hr before time of boarding and were rushed to plane going up in 45 min; very stressful; my daughter cried and we had no time to say good bays to family paid for selected seats - money not returned selected special meal - stayed hungry (8 hr fly) because they were not aware about our special needs; Finnair shold take care of it when canceling flight and putting us with other provider."

Fordele: "inbound crew very friendly - nice plane on outbound flight . service throughout inbound flight"
Ulemper: "Food was not good at all on outbound flight, limited vegetarian options inbound and was not able to select preference prior to flight. staff on outbound flight were unfriendly and service stopped after meal."

Ulemper: "Boarding was horrible. We could not get anyone to confirm a gate, then we were delayed and finally bused into the middle of the tarmac for boarding. A lack of information was extremely stressful and unsatisfying."

Fordele: "The economy seating was relatively comfortable and spacious, compared to some other airlines, and we boarded and departed on time. Boarding was quick, if chaotic."
Ulemper: "They gave us ipads to watch movies, which were old and didn't work well, but were difficult to hold if you also got a tray or a drink. They didn't give you much water and it was hard to get service. The airplane itself looked pretty old and a little run-down."

Fordele: "comfortable seats, efficient service both getting on and off the plane,very current movies. Overall a very good experience"

Fordele: "The onground staff at CDG was nice. The bus ride to the planes was not."
Ulemper: "Entertainment system does not work. Since this is a technical aspect about the airplane that I CAN judge, I wonder about the parts that are invisible to me. Are these planes actually air worthy?"

Fordele: "crew was friendly and courteous"
Ulemper: "had to be bussed to different part of airport to board plane no sound on the entertainment console"

Ulemper: "nobody from justfly and kayak even tried to argued that I didn't missed the flight and I was one of hundreds that was in line way before flight time"

Fordele: "Empty seat next to me! Excellent crew services! Clean bathrooms!"

Fordele: "Good airplane, big and clean. Very punctual ."
Ulemper: "Not food just a very small drink"

Fordele: "Best price from Dallas to Barcelona, and then Madrid to Dallas."

Fordele: "On time, good movies, good service."

Ulemper: "The plane was old. The movies were played in the aisle and the selection was inappropriate/terrible. No kids on the flight and they played a Disney dinosaur movie and the Peanuts movie."

Fordele: "Great flying a330 lhr to hel. Never been in such a big plane for the short trip. Very comfortable. Great snacks too, friendly service and very smooth overall."
Ulemper: "We were delayed leaving yet arrived in time so it's not a big deal."

Fordele: "Everything"

Fordele: "Nothing"
Ulemper: "Flight was moved to LA. I paid more for this ticket so I did not have to fly out of LA. We were driven in uncomfortable shuttle vans. Check in and security were caiotic. Once I landed I found out no information was available to my sister who was picking me up!"

Ulemper: "Finnair "outsourced" the flight to a Portuguese HiFly. Boarding: flight delayed for more than 1 hour, with passengers sitting all this time in the plane and waiting for all connection flights to arrive. As a result we arrived late for our connection flight. The Finnair people that met the passengers on exit form the plain did not provide any information how we should proceed next. We were left to figure it out by ourselves. Crew: The impression was that all the flight attendants from HiFly were untrained. The did not know what to do an how to do. They seemed lost on the plane. Comfort: Plane seemed to be re-purchased from some Arab airline. Food: bad Entertainment: v system was broken. Information system was showing wrong current time."

Fordele: "I was feeling very comfortable, the hospitality was excellent, the flight was great Thanks very much on everyone"

Fordele: "Feel like reacist Company"
Ulemper: "I didnt like the treatment of the crew."

Ulemper: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us."

Fordele: "The sear was messy they didn't clean it it was full of pieces of bread."
Ulemper: "boarding the flight on time instead of delaying it two times... and also putting the information at the flight information screen if I haven't gone to ask to the airport information stand I would never know the flight departure gate that was at the complete opposite side of the airport of were the initial flight was going to depart."

Ulemper: "Staff Curtsy and overall gestures!!"

Ulemper: "Delayed"

Ulemper: "Seat recline was broken- wouldn’t hold position."

Ulemper: "Delayed"

Ulemper: "Advertised October Pink products but did not have them for breast cancer support"

Fordele: "Personalet er virkelig venligt og service orienteret. Gode film valg"
Ulemper: "Maden var ringere end almindeligvis. Jeg finder det er mærkværdigt at man får servering og så når den nærmest er indtaget, så først kommer brød. Savner engelske tekster på engelske film, det er svært at høre al tale på filmen, både på grund af støj fra flyet og kvaliteten af øre telefonerne"

Fordele: "Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault."

Fordele: "Crew very professional"
Ulemper: "Boarding was a little confusing"

Ulemper: "Really hard to get boarding passes online"

Fordele: "Excellent service"

Ulemper: "boarding groups were not adhered to and those in a lower boarding group often boarded well after those in later boarding groups."

Fordele: "Crew was nice."
Ulemper: "Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers."

Fordele: "The crew was wonderful. We were in business class which was modest but comfortable."
Ulemper: "Ground crew in Paris failed to put our luggage on plane to Amsterdam. Also, plane was delayed about 40 minutes because of Amsterdam air traffic. Captain was very apologetic to the passengers."

Ulemper: "Crew forced me to change my upgraded comfort seat to accommodate a 12 year old who they knew was going to be airsick. So I spent the first half of the flight next to a vomiting girl. Only after I asked to file a complaint, they allowed me one of two empty seats in premium. Terrible customer service."

Fordele: "The crew was pleasant and boarding efficient I lucked out with first class"

Ulemper: "Baggage check in was stressful"

Ulemper: "The flight delayed for 2xhours from Paris to Cincinnati"

Fordele: "The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude."
Ulemper: "Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand"

Fordele: "Food was ok."
Ulemper: "Very little room in economy class. For a 6'1" person, it's impossible to get comfortable."

Fordele: "DIY snack area"
Ulemper: "Food and seating"

Ulemper: "The fligh Washington delay more than a hour"

Fordele: "On time, staff was nice."
Ulemper: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"

Fordele: "The staff were very helpful and professional."
Ulemper: "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Fordele: "Cheap ticket"
Ulemper: "The fact that you cheapskates don't allow credit or refund is downright usury. I didn't take that flight because of medical issues that caused me to cancel my trip 2 weeks in advance. I pleaded with you to be able to take a credit, to no avail. You lost a customer."

Fordele: "En deux mots, tout était médiocre, avion, « nourriture » (si on appeler ça comme ça) même les hôtesses travaillaient avec une sale gueule.. Très déçu d’Air France"
Ulemper: "Le capitain et l’aterrisage"

Ulemper: "Tiny uncomfortable seats."

Fordele: "25 min ahead schedule!!!"
Ulemper: "Cabin space, too narrow rows."

Ulemper: "Entertainment screen did not work; in neighboring seat it could not be switched off when we wanted to sleep; sourly employees everywhere (re-booking counter an exception); food close not being edible and cold; I forgot my watch on when going through security in the Air France terminal; when I started to say "sorry" I was yelled at by the screener who said that she will do the talking; she sent me back through the scanner twice without my watch, then once more with the carry-on and made sure that I went to the end of a very long line to wait for another screening rather than having me just go through the scanner without my watch. Needless to say, there was nothing else suspicious about me once the watch was removed. Eager to exercise her power, the security person did not seem to consider that she slowed down a long line of people waiting to be screened. I should add that I am 73 yrs old grey haired female who has traveled a lot both for pleasure and business during my entire life, often to some difficult places and that I do not argue with or provoke those in power in a situation like this. The yelling and the sending me repeatedly through the scanner, which did not beep once the watch was removed, was beyond anything I had experienced anywhere else. The sending me to the very end of the line seemed outright spiteful. (I did miss the plane connection.)"

Fordele: "Everything except the seat. Service ("would you care for a drink/beverage?") could be better."
Ulemper: "I paid for a"premium" seat on one of the emergency exit rows for the extra legroom. This was next to a galley. The seat itself was no more than 18" wide (NO EXAGGERATION!!) if not less. I had to sit on an angle (one butt cheek at a time) for 9 yours. I do not have a big butt either. This seat should have been a discounted seat, not a premium seat. I am so angry about this, I will NEVER fly Air France again."

Fordele: "Fast and efficient boarding and friendly and efficient staff. Landed 15min ahead of schedule."

Fordele: "Good seat width Great movie selection Great food and drinks Nice and large A380"
Ulemper: "The interface of the screens seemed old Need to anticipate the needs of the customer better For example, they brought me my special meal first, but I had to wait 30 minutes later to get a drink to accompany it. The food was getting old. Did not see any newspaper/periodical selection. That would have been nice."

Fordele: "The free glass of red wine when the plane finally took off."
Ulemper: "The flight was delayed. We were told that it was just a half an hour delay by the man that was informing us of the delay and then we were then told by a woman that it was going to be over an hour. We weren’t told any specifics of why the plane was delayed, other than: “ the engineers are looking at the issue now”. We received messages saying that the flight was cancelled but then we were told to ignore that. We were told that we would have an update every 10-15 minutes but by the time we had the next update was 1 hours later, we were told that the plane will depart at 15:50- which we did. But we also sat on the plane for an extra 2 hours or maybe even more (couldn’t bare watching the time at this point) because the man that was supposed to push the plane backwards in order to reverse the plane didn’t turn up so we then had to wait for all of the other planes to take off before we could. Eventually the plane set off at 18:20 and I got in France 19:30-20:00 ish?"

Fordele: "Nothing"
Ulemper: "1/ the transfer crew needed 50 mn to enter my son’s visa number in her computer and she almost let us miss our flight 2/ we were separated (party of 3, my son being 5 YEARS OLD) - how can they allow a boarding and expecting my 5 year old to do a 10 hours flight BY HIMSELF???? 3/ no kids menus, even if I had ordered it before 4/ food in general was very mediocre 5/ crew was unprofessional and they acted bored"

Fordele: "Absolutely everything perfect."
Ulemper: "Through my own fault I ordered a different seat instead of window seat. :)"

Fordele: "Very helpful cabin crew and did well to communicate in English to me. Flight was on time and landed ahead of schedule"
Ulemper: "Entertainment system had to be rebooted as it did not work Small screen handset was not working for the entire flight food selection was not as big as KLM or China Eastern Bathroom on board was smaller than KLM or China Eastern which meant changing into more comfortable clothing for the night flight"

Ulemper: "Horrible Crew..."

Ulemper: "The flight was late, real late."

Fordele: "Comfort, food and service are better than average."
Ulemper: "When stewardess opened overhead locker, something fell on my head."

Ulemper: "The room between seats is unbearable."

Fordele: "Smoothness of flight and service"
Ulemper: "In a french airline, chinese-cuisine meal was more attractive than western. Unbelievable! Entertainment: films were either too old, or too uninteresting"

Fordele: "Nice crew, free snacks"
Ulemper: "For taller people flying economy sucks . The seats are always to small"

Fordele: "Food was excellent and crew was very nice."
Ulemper: "Could not check in online before my flight and no zones to board just line up and go apparently."

Fordele: "Nice food Right in time Police and customs formalities easy"
Ulemper: "Poor comfort in business class No entertainment at all"

Fordele: "All of the crew were friendly and the flight was on time."
Ulemper: "No problems"

Fordele: "Arrived on time"
Ulemper: "Cattle car accommodations"

Ulemper: "Freezing"

Fordele: "Boarding sevece was very nice and helpful Thanks so much"

"Worst room in a 737 for a very long time. You should adjust the pitch. Old aircraft."

"Good room Slow entry to WAW"

Fordele: "Efficient and comfortable"
Ulemper: "The quality and choice of food to for more healthy options"

Ulemper: "missed the connecting flight"

Ulemper: "Boarding at LAX was one hour late. And the lines were chaotic and very disorganized."

Fordele: "Did not like barking dog behind me, at all!"
Ulemper: "Food was bad, by far the worst I had ever eaten."

Fordele: "Nothing!!! Horrible airline!! Will NEVER fly with them!!"
Ulemper: "Nothing!!! Horrible airline!! Will NEVER fly with them!!"

Fordele: "Crew member were nice people and helpful"
Ulemper: "Information about delay of flight, food and boarding process"

Ulemper: "Food was almost cold.... I was in the back section of the planet...."

Fordele: "Nothing."
Ulemper: "Punctuality. My flight was delayed over 1.5 hour."

Ulemper: "Delayed 1:15hr"

Ulemper: "Headphones sound had a static noise. Also flight was delayed."

Ulemper: "Checked in luggage did not arrive. Arrived on Thursday was told to wait till delivery on Monday. Is it normal for LOT customers to wait for they luggage for 4 days? Disappointed"

Fordele: "Excellent crew, generous service, excellent vegetarian meals (my request), great help on telephone prior to flight"
Ulemper: "The flight was delayed but we were not given any information. Bathrooms dirty towards end of flight."

Fordele: "All was good. Have to pay for food. Really?"
Ulemper: "Have sandwich included in the price."

Fordele: "The flight crew!"
Ulemper: "Missed my original flight, it actually left 10 minutes early! Came late from NYC and had no info or assistance on that flight at all!"

Ulemper: "The plane was so hot!"

Ulemper: "More communication about flight delays at the airport."

Ulemper: "Flight got cancelled in the last minute, information was scarce"

Fordele: "Hello, The plane was one hour late because the plane engine has some problem. Thats what the Crew said . This is crazy and scary to fly that airline. And no friendly Crew at all"
Ulemper: "everything . first they have to learn English"

Fordele: "the crew was really amazing!"

Fordele: "The service was top notch, the entertainment selection was great, and the meals were excellent. Free beer and wine on long flights. The engine noise on the Dreamliner is incredibly quiet."
Ulemper: "The seats aren’t the most comfortable. On a long flight no matter what you need to get up and move around."

Ulemper: "Gate closed when I got there....late because first flight delayed. Poor , slow security check-in. Inadequate staff and number of lines"

Fordele: "Movie selection was good"
Ulemper: "The boarding was very slow."

Fordele: "Is a direct flight to Budapesr"
Ulemper: "We left Chicago at 7:58 pm instead of 4:35 pm, they got us on the airplane and than we just sat there for 3 hrs till finally we were able to take off. No explanation was offered for the delay"

Ulemper: "Passenger next to me was too large and encroached on my limited space Stewards did not respond to light or request for drinks until I went to the back of plane Staff was curteous"

Ulemper: "My whole ticket was determined and I had 2 transfers from Copenhagen to Poland and my language was missing and still not found"

Fordele: "The crew was very friendly and helpful."

Ulemper: ""beds" not as comfortable as British Air, Qantas or Air NZ, which are all we have to compare it to Grasp of English of crew not great. Choices of menu in Business limited, especially for those not eating pork or beef (again,not our experience on the above mentioned airlines) The requested vegetarian meal was the same for both dinner and breakfast, and consisted of the same plain cooked vegetables and fresh fruits only"

Fordele: "LOT staff was accommodating and very friendly and booked flight for the following day on KLM and a hotel room for the night with a meal voucher."
Ulemper: "The flight wash cancelled."

Fordele: "Nice crew"
Ulemper: "No meals offered on board"

Fordele: "Both flights I was on were somewhat empty, so I had an open seat next to me. Despite some delays taking off, each arrival was not too late."
Ulemper: "Had to check a bag at the gate, despite being under the two-bag limit. However I was not charged (as my destination was intercontinental)."

Ulemper: "Delayed"

Fordele: "The crew was nice, and the pillows was OK."
Ulemper: "All the rest, including the wait for the airport bus, and the noise at the flight"

Fordele: "I liked the food."
Ulemper: "There was a lot of passengers crowding the aisles making is very difficult to get around and the crew did not seem to do anything about it. The person in front of people up standing around a lot and even had her hand on my entertainment screen. She also did not seem to care if the seatbelt sign was on our not. The boarding was just chaos with little direction and of course everyone pushing to be first on the plane."

Ulemper: "Long and hot wait in the transfer bus (you have to take a shuttle to the gate."

Fordele: "I wasn't late I was running in the airport to couch the flight & they close the bordering they didn't let me in & I have to pay extra ticket & staying in the airport for 20 hours I lost my laggegg they found it after 3 hours. It's really bad. U give us 30 minutes to cotch other flight. I lost money & I lost my vocation because this application it's really bad I felt for the first time I'm Gypsy homeless."
Ulemper: "I didn't like the application which is ( KAYAK ) it should know the person well not cotch the other flight I'm really disappointed"

Fordele: "I liked having a backpack."
Ulemper: "My backpack went missing and I have not received any word as to where it is. I am very upset about this, and I will be calling the airline as soon as I return to the United States. I was guaranteed that my backpack would be sent to Warsaw and it was lost in transit. I am extremely angry about this."

Fordele: "Nothing"

Ulemper: "BROKEN LIGHT! I wish I had some tape or even a bandaid to block that annoying light- did not sleep at all"

Fordele: "The actual flight was fine. Smooth flight. Nothing out of the ordinary."
Ulemper: "The flight was delayed an hour. The crew in the Kiev airport wouldn't allow check-ins for a long period of time. Many people stood in a long line for at least an hour with no information about why they couldn't check in. When we did check in, they couldn't print my wife's boarding pass for the next flight and told us that we would have to print it at the gate. We found out in Poland that she was missing an eTA number necessary for her to fly into Canada. With the flight delay and lack of information, the application did not process in time, and we missed our connecting flight. As a result, we were stuck in Poland for 24 hours, leading to lost sleep, added expense, and much frustration."

Ulemper: "No food"

Fordele: "The initial flight was delayed and they sent an agent to escort us quickly through the airport and ensure we didn't miss the flight."

Fordele: "I love flying on the Embraer jets. Very comfortable. Flight was punctual, crew were friendly and helpful. Cabin had a good atmosphere. Warsaw Airport is a great airport to transit through."
Ulemper: "The meal service is a bit inconvenient. First round, they sell food. Second round, they give out complementary drinks (tea, coffee, water, no juice or soft drink). Third round, they give out a complimentary snack. It takes ages (more than half way through the flight) for free snack to come around! I would rather eat my bar before getting my drink. If you could reverse the order I think it would work better. That is, give out the free snack, then the free drink, and then lastly sell drinks and snacks to those still hungry."

Ulemper: "the plane was 45 min late"

Ulemper: "no Wi-Fi..."

Ulemper: "The jerk in front of me putting his seat all the way back"

Fordele: "...."
Ulemper: "The flight was delayed from Chicago for over an hour.My luggage was opened and half of my clothes and presents were stolen!"

Ulemper: "Both flights arrived late to the terminal!! Lost bags!! We will never recommend this airline to our friends or family."

Fordele: "We arrived safely and the flight was smooth."
Ulemper: "At check in there was a technical issue regarding a charge that required a manager to resolve. Unfortunately, the airline was so understaffed that it took an hour before a manager was available to help out. Meanwhile, we were sent from place to place to wait for the manager. He solved the problem in one minute."