Find billige fly til Kina

Fordele: "Amazing staff and service!"
Ulemper: "None!"

Ulemper: "The person next to me had a distinct body odor."

Fordele: "All crew members are very friendly and helpful, good service."
Ulemper: "All over flight i feel good time, i don't feel boring all friendly staff, good service choice of food i like."

Fordele: "Crew were great. Flight was not full."
Ulemper: "Plane was a bit dated and the entertainment system not as good as the newer plane as choices are lesser."

Fordele: "Crew was amazing"

Ulemper: "Satisfied service friendly staff overall satisfied."

Fordele: "Boarding went smoothly, crew extremely curtious and helpful."
Ulemper: "Plane was an older model and I did not have strength to recline seat. Quality of seat back screens poor and hand sets difficult to navigate for a technophobe like Ma."

Fordele: "Excellent service, made a very long flight very pleasant and enjoyable."

Fordele: "Five Star Singapore Service on board the aircraft."

Fordele: "Boarding was great. Staff was cordial. Excellent flight."

Fordele: "comfort, food, flatbed, movie choice. a quality aircraft, that is why i choose Singapore. i fly to Europe every year, and have flown with many different carriers, so i speak from experience when I say I prefer to fly Singapore as they are number one."
Ulemper: "they walked past me twice with introductory drinks without stopping and offering me one, I then had to ask for one.. not good. the younger staff need to develop the wonderful standard of the older staff."

Fordele: "Entertainment"
Ulemper: "Way too cold"

Fordele: "Crew very friendly"

Fordele: "My neighbor"
Ulemper: "Fight war delayed and we got a security check upon arrival"

Fordele: "Nothing."
Ulemper: "Food was terrible , crew were rude, there were delays due to airline problems at both ends of the flight, there was a complete lack of communication about the problems and how long the delays were going to be. Handling of missed connections was abysmal... Overall extremely disappointing."

Fordele: "In flight entertainment systems"
Ulemper: "I had beef with mashed potatoes but I found the beef was quite tough."

Fordele: "nothing"
Ulemper: "Seats were uncomfortable, derive very ordinary staff unhelpful seat allocation system requires improving ! Extra cost from economy was not worth it !"

Fordele: "Alt gik professionelt og efter planen. Venlig og imødekommende besætning."
Ulemper: "Intet"

Fordele: "Alt"
Ulemper: "Lidt vel hurtig med indsamling af brugte madbakker."

Fordele: "Friendly attentive staff. Excell ent food and great. Service."
Ulemper: "Really crowded seats in economy."

Fordele: "SQ did a great job again. I plan to fly them in the future."
Ulemper: "My only criticism is that the flight attendants didn’t pass through the cabin with water during the 9 hour flight."

Fordele: "Not much"
Ulemper: "Not as good as they were once"

Fordele: "Comfortable seats roomy 30kg allowance good a ttention form staff witohut fussing'"
Ulemper: "nothing"

Fordele: "I loved the professionalism of the crew, and how they treat the passengers with such care. I prefer Singapore airlines over any other. Seats are very comfortable. This craft had touch screen monitors that worked well. I was able to use my own ear buds by pulling the jack out part way."
Ulemper: "I really only have one gripe. I wish there were more movie choices for adults that did not have foul language and immoral scenes."

Fordele: "great service"
Ulemper: "too long"

Fordele: "Safe smooth flight. Timely take off and arrival. Great personalised service. Consistently high service standard is well appreciated."

Fordele: "Wonderful and warm crew made me feel at home. Loads of entertainment but best of all, comfortable seat/bed allowed for a goodnight's sleep!"

Fordele: "Service was great."
Ulemper: "Bit on the cold side."

Fordele: "Like the food"

Fordele: "Is Singapore Airlines food quality slipping? First time I’ve been really unenthusiastic about it..."

Ulemper: "My Vegan meal was terrible."

Fordele: "evening meal was delicious"
Ulemper: "breakfast was terrible, and not properly heated, risky food handling not acceptable."

Fordele: "Clean aircraft. First rate and very attentive cabin staff. High Quality food and mid flight snacks. Its clear a lot of thought has gone into the making and running of this airline. My first experience and quite frankly I will fly SIA whenever possible."
Ulemper: "Cabin was to me a little warm during initial taxi at LAX. But not overly so."

Ulemper: "They reschudle my flight beaucase I have anxiety. It's my birthday today. I'm suppose to be in China celebrating me and my grandma's birthday right now. Apparently anxiety is something that Singapore airline are very concerned about me, that needs a doctor note to prove that I'm okey to fly. poor coummcation skill and power play"

Fordele: "Upgraded to biz class, which was fantastic"

Fordele: "Friendliness of crew"

Fordele: "Everything else was good"
Ulemper: "Old aircraft with tired looking seats."

Fordele: "No fuss flight but lacking that something extra"

Fordele: "Flight Delhi to Singapore was uncomfortable. Flight to SFWas very comfortable. Roomy seats. Good service."
Ulemper: "Segment Delhi to Singapore."

Fordele: "Really recommended . Wait alittle longer but i got a free tour go around Singapore ."

Fordele: "Leg room in economy is good, even for tall people. Food was actually quite good."
Ulemper: "Two of our family's seats would not recline, although they were not near an exit row."

Fordele: "everything great, every time again"

Fordele: "1. Clean. 2. Punctual. 3. Coke Zero."

Fordele: "Comfortable, warm with food you could eat! What more could ask from standard economy class"

Fordele: "uncomfortable compared to the other flights"

Fordele: "Price and convenience."
Ulemper: "The choice of entertainment was poor. The seats were so hard I had to sit on a blanket, the entertainment system was antiquated. They also ran out of food choices."

Fordele: "It was convenient"
Ulemper: "The seats were so hard I had to sit on a blanket and have a cushion behind. The entertainment was poor and the system was old."

Ulemper: "The entertainment choices were terrible."

Fordele: "The service"
Ulemper: "The quality of the red wine"

Fordele: "Quick Trip, Friendly Staff"
Ulemper: "Spacing of seating due to covid."

Ulemper: "Thank you"

Ulemper: "Buses to and from the plane. One driver left us in a full bus waiting for 20 minutes. When we arrived in Vienna, there was no bus to pick us up. We had to wait in the plane until one showed up."

Fordele: "The crew was so friendly"

Fordele: "Entertainment players"
Ulemper: "Organization when boarding (a line vs. a mob of people from all different boarding groups) not organized at all. Ended up leaving about 45 minutes late."

Fordele: "The crew was great!"
Ulemper: "I don't like the movie options. Some are quite sexual and can be seen around the plane."

Fordele: "Lufthansa crew very professional"
Ulemper: "More upgrade to be available"

Ulemper: "Flight hopelessly delayed leaving Sarajevo. No effort by staff to connect us or hold flights. Missed connection by 15 min. Would not recommend Austrian Airlines. Delays in all parts of this trip - both coming and going"

Fordele: "The flight attendants where good and welcoming"
Ulemper: "Seats are not comfortable and there us not enough seats space (to narrow to tight), no entertainment system at all, no power outlets to charge phone / tablet etc. it’s almost 2020, airplanes must include those elements as standard."

Ulemper: "All good"

Fordele: "Seat ok typical. Non busy flight lots of room"
Ulemper: "Food was poor"

Fordele: "On time, best connection for me, earning miles on my program. I booked based on time and cost, didn't even pay attention to what airline."
Ulemper: "No food, plane felt pretty old and not so clean. Smaller seats than the other flights I had with Lufthansa. Otherwise, it was fine. I had a pretty bad earache on that particular flight, so I liked it less than I might have otherwise. Something didn't feel right, pressure wrong or something."

Ulemper: "The crew dropped the bottle to the head of my son."

Fordele: "The crew and the service was excellent. Dinner was excellent. The hot breakfast never came. We were served a roll and one small cup of coffee with no refills. That was my only complaint. On a long overseas flight I think a hot breakfast would have been better than a roll."

Ulemper: "lost connection"

Ulemper: "Flight was late leaving, so I had to run across Frankfurt airport to get my flight to the US. My luggage has still not arrived two days after I get to the US."

Fordele: "The Swiss Air staff provided water and nice sandwiches for us while we stood in line for hours and put us up in a very nice hotel for the night."
Ulemper: "My first flight with Austrain Airlines was 2 hours late in leaving, partly because they mixed our baggage up and had to have each of us leave the airplane to identify our baggage before getting back on again. Because of this, I missed my connecting flight in Zurich. Apparently hundreds of other passengers were in a similar situation, because I spent the next 6.5 hours standing in line to getting my new itinerary and hotel vouchers."

Fordele: "Polite crew. The food was much better that on any airline these days. The boarding process was organized fine."
Ulemper: "As on any airline these days the leg space in economy class is very limited. The movie selection was OK but not great."

Fordele: "Everything was great. Lovely and efficient crew. Sound not good on films but we were in economy so maybe just the disposable earbuds. A small point and didn’t spoil an otherwise great service."

Fordele: "Great staff, good meals, snacks, and drinks thru the entire flight. Good movie selections."

Ulemper: "All good!"

Fordele: "Crew were amazing"
Ulemper: "Delayed at boarding Delayed inside plane No entertainment No room for my long legs - no option"

Ulemper: "Delay"

Ulemper: "The worst airline, customer service ever"

Fordele: "the crew were very nice polite and helpfull"
Ulemper: "the flihgt was 3 hours late because a person who did not hold a ticket got on the plane and refused to get off, how can this happen?? this is a major breach of security and made me feel very unsafe"

Fordele: "Good service and on time."

Ulemper: "Entertainment options are limited. Austrian flight attendants were quite grumpy on this flight."

Fordele: "That it is over"
Ulemper: "Check-in to Canada not possible when passengers have third country passport and Canadian residence card. A combination, although very common, proofed to difficult for AUA personnel. Because of check-in delays lousy seats and miserable overall experience."

Fordele: "Very well organozed"
Ulemper: "None"

Fordele: "kids treatment"

Fordele: "Despite airport issues, we took off quickly and all went well. No complaints"
Ulemper: "No problems."

Fordele: "proff handeling of sick person !Othervise quiet and nise trawel!"

Fordele: "Being on time"
Ulemper: "No pillows,only carb food"

Fordele: "Food and service was great as always! comfortable seats and quality in flight entertainment!"

Ulemper: "The vegetarian meal was OK"

Fordele: "Good service, nice staff (better than US carriers easily)"
Ulemper: "2.5 hours to receive baggage - this might be on LAX"

Fordele: "Ok flight' late leaving from Vienna because pulling luggage when passengers missing,."

Ulemper: "The connecting flight from Vienna to TLV was terrible. Austrian airline employees at the airport are rude. The information about our connecting flight was not readily or easily accessible. The flight crew from Vienna to TLV were not kind. My daughter 11 years old went hungry without a meal. The stewardess kept telling her the food was coming & never did. This was a terrible trip & we will never use Austrian air again. I will tell all my family & friends of my terrible experience."

Fordele: "Leg room, kind staff in the airplane"
Ulemper: "Staff at service desk -unprofessionalism, never on time. Charged 3 times for infant ticket because of computer errors but lack of human factor explaining why, just completely horrible explanations."

Fordele: "I loved the boarding process. Everything was very organized! I was lucky to sit by myself next to the window, so i had plenty of space to stretch. The flight was right on schedule, so i didnt have to worry about making it to the next flight. Food was good. We were offered the water through the whole trip which is nice, because i always feel super dehydrated on the plane."
Ulemper: "I wasn't very satisfied with the flight attendants. I don't know if its just me getting used to american customer service, or me actually working at the customer service, but it's definetely not the greatest level of service. Girls were giving me an attitude and "smartie" ( in a rude way) responds which kinda made me feel uncomfortable and disrespected. I had the same experience with Lufthansa before. And once with russian airlines. Maybe its some kinda tendency to get erogant at this job, but please, don't get me wrong, its not that kinda job where you should look at people from above"

Fordele: "Nothing"
Ulemper: "Everything"

Ulemper: "Comparing with LOTPolish everything wasmore than better"

Fordele: "Flight crew was pleasant, calm, and efficient."

Ulemper: "It took us 2 tries to get there due to weather and they had us waiting in the airport for 12 hours in the middle of the night. We first flew to Lviv and then they turned the plane around and came back as we were landing. I appreciate that they did this for safety reasons. When we got back however at 2:30am, they did not provide us with a hotel and just gave us blankets and pillows to sleep in the airport. They also offered us only a piece of bread with ham and cheese and a coffee for the next 12 hours until the new flight left. Not a pleasant experience."

Fordele: "Staff was very kind. I'm not a needy person, but they offered continuous service."
Ulemper: "This is for Kayak's app- Usually I get a special meal request through the agent, but could not do it on Kayak's app, and Lufthansa and Austrian did not recognize my booking code from the ticket purchase confirmation email to do it on their website directly. Please look into both issues. This is for my whole trip and not the above mentioned destination."

Fordele: "Boarding was efficient and quick"
Ulemper: "Seats were uncomfortable."

Fordele: "Short flight"

Fordele: "Clean aircraft, very nice crew, nice airport (Vienna). Always enjoy the flights when I'm heading towards home...."

Ulemper: "There weren't a single blanket on the whole flight"

Fordele: "It went smoothly and my luggage showed upon time"
Ulemper: "Cramped quarters good thing it was a short hop"

Ulemper: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."

Fordele: "The plane size & comfort was excellent. The staff were very friendly"
Ulemper: "N/A"

Fordele: "Decent price for economy comfort seat, 4A."
Ulemper: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Ulemper: "When its rain we shouldn’t walk to the air plain"

Fordele: "Flight was on time."
Ulemper: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."

Ulemper: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

Fordele: "Pleasant crew. Appropriate and efficiently served snack."
Ulemper: "Boarding and disembarkation were slow."

Fordele: "Great crew."
Ulemper: "Ran out of business class meal. Substituted a Econ class."

Fordele: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Ulemper: "Flight was delayed, had to run to my next connection flight."

Fordele: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Ulemper: "Not being to help on the ground in Copenhagen with delta issues"

Fordele: "Great airline"

Fordele: "Newer plane, crew was amazing, seats were adjustable"

Fordele: "Reclinable seats."
Ulemper: "The food!! The lights could be dimmed as it was a night flight."

Ulemper: "I congratulate the KLM crew!"

Ulemper: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."

Fordele: "Pleasant flight"
Ulemper: "We were delayed & missed our connection"

Fordele: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Ulemper: "If I knew how to recline my seat earlier. I did try several times"

Fordele: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Ulemper: "A lot of delays, on both flights. We spent twice as much time waiting than flying."

Fordele: "My seat at the window was great and the staff really friendly and courteous!"

Fordele: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Ulemper: "No downsides at all"

Fordele: "God komfort og fin service"
Ulemper: "Dårlige høretelefoner"

Fordele: "Perfekt"
Ulemper: "Dårlige høretelefoner"

Ulemper: "Turn the lights on early making it hard to sleep"

Fordele: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Ulemper: "Less legroom, storage space, bad food, few movie options."

Ulemper: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Fordele: "Light snack and complementary wine"

Ulemper: "Min kuffert er gået i stykker undervejs, hvem kan jeg kontakte for at klage over dette?? Den er helt ny... Så det er super ærgerligt!!"

Ulemper: "Min kuffert er gået i stykker undervejs, hvem kan jeg kontakte for at klage over dette?? Den er helt ny... Så det er super ærgerligt!!"

Fordele: "Friendly staff"
Ulemper: "Leg room"

Fordele: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Ulemper: "Except for the man next to me - great!"

Fordele: "Face recognition was amazing"
Ulemper: "Too hot on plane"

Fordele: "Good selection of movies."
Ulemper: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Fordele: "Snooth and efficiënt with a KLM service"
Ulemper: "No entertainment"

Fordele: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Ulemper: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."

Fordele: "Arrived early!"
Ulemper: "Boarding seemed disorganized."

Ulemper: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."

Fordele: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Ulemper: "Nothing"

Fordele: "The staff was very helpful and professional. Promp response to calling for attention."
Ulemper: "Wish there was better lumbar support for the seats. The food could be a bit more exciting with simple addition of lime pickles. Overall can not complain for economy standard!"

Fordele: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Ulemper: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."

Ulemper: "Tiny old cramped plane."

Ulemper: "I don’t like the limited choice of drinks on these short KLM flights."

Fordele: "Got to Amsterdam on time and everything was great including the staff"

Fordele: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Fordele: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Ulemper: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"

Fordele: "Usual professional and friendly service from my airline of choice for most destinations."
Ulemper: "Nothing"

Fordele: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Ulemper: "The entertainment was quite dated and didn't have new movies etc"

Fordele: "."

Fordele: "Flight attendants were friendly, but they only had limited resources to work with."
Ulemper: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."

Fordele: "It was a short flight so it was O.K."
Ulemper: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."

Ulemper: "Did not get the luggage from connecting flight from Amsterdan to Basel"

Fordele: "Nothing"
Ulemper: "The worst airline ever"

Fordele: "the seat is not so comfortable for old people. Mom was sitting between two people and could not move .Crew were vert nice and helpful"
Ulemper: "gave old people seats next to the pass"

Fordele: "Na"
Ulemper: "Na"

Ulemper: "US bought carry on case been requested to be checked as a second baggage piece for $100 fee. And then both opened lost and not reached destination."

Fordele: "the crew was very helpful and friendly"

Fordele: "My first flight from Copenhagen to Moscow was good, but the connecting flight wasn’t so much. The seats were terribly uncomfortable and as a tall person I could barely fit in that tiny space. The plane was packed with dozens of children and was impossible to sleep even though I’ve been flying all n"

Ulemper: "They didn't give the yellow cards that every traveller need to fill out. So when everyone got off in Shanghai we had all the booths busy with people trying to fill in the papers. All other airlines just give those papers while people are still in the airplane."

Fordele: "Entertainment"
Ulemper: "Food"

Ulemper: "This is the second time I've been doing follow-up flights It's a nightmare you're not professional at all. It's my last flight with you You need to be ashamed you're not just wearing a card to sell I'm going to sue you You give a short follow-up flight. It is impossible to get the flight. You do not update the distance from gate D to gate F I got stuck in the field until the next day without the suitcase and all the people I had arranged with them in Shanghei I could not meet You should be ashamed"

Fordele: "all was good"

Fordele: "Service and food, wonderful pilots"

Ulemper: "Baggage was lost"

Fordele: "The plane was modern and comfortable"
Ulemper: "Maybe include other type of drinks besides water"

Fordele: "On time, comfortable. Excellent crew"

Fordele: "The plane crew was accommodating when I requested a seat on the empty back of the plane due to dealing with 2nd degree burns on my upper body and needing space to ensure I wasn't accidentally touched."
Ulemper: "An individual desk clerk was actually very unfriendly and rolled his eyes when I tried to explain my need for a quiet seat in the back of the half-empty plane. Food a bit too salty."

Ulemper: "This time food wasn’t organized well, because in the menu was two dishes, beef stroganoff or some fish, when came our turn to choose, we didn’t have choice, because only the fish was left. Second time was fish(again) and chicken, and also the salad was made from fish too... this time we got lucky, there was a choice because the serving started from our side. The chicken wasn’t good though, And still it is too much fish, and it didn’t taste good. I can compare , because I had other Aeroflot flights, and the food was really good, compare to this one."

Ulemper: "Luggage was lost!"

Ulemper: "Delays, almost missed a connecting flight. Both flights were delayed."

Fordele: "everything went smoothly"
Ulemper: "no wine was served even though the menu says it should be available"

Ulemper: "Food could've been a lot better. I ordered Asian vegetarian and I was amused at how much better some of the competitors are in terms of taste and variety"

Ulemper: "Unpleasant staff lost luggage- we were two days in Shangai without lugage"

Fordele: "smooth and stress free. Loved the view of our approach and landing on tv"
Ulemper: "Airbus planes are slower but that's OK. entertainment system was sluggish, but I had my own devices, so I did not care."

Ulemper: "The flight was mostly older Mainland Chinese people that tend to be a bit rowdy crowd. In this case so much so that they did not allow to sleep or watch a movie comfortably. Several of them stood when landing even before the plane had slowed down. I understand that these people do not know the rules but I think is responsible fo the crew to enforce the rules. I have had the same situation flying Delta and United and in both airlines every time something like this happens the crew comes to put order. This is for comfort and security of other passengers."

Fordele: "All the board crew were very friendly and attentive"
Ulemper: "The main dishes were not good at all, bland, did not eat it. Salad was bland, with ice."

Fordele: "Again, the in-flight experience was pleasant. I will definitely use Aeroflot in future, and has already recommended it to my friends."
Ulemper: "However, the Sheremetyevo Airport could use some improvement, especially the airport space management which needs to be streamlined. First, for international transfer, a big crowd had to squeezed into a small space and wait for security check. Secondly, there are too many shops in the waiting areas, and the passengers had to compete for space and sit on stairs, while the internal air quality was quite poor which became more severe in summer. Thirdly, the toilets need a complete re-vamp. It was not a pleasant experience to use toilet."

Fordele: "Halal meal service was great."
Ulemper: "Aeroflot always looses luggages, they lost my luggage as well, posted it to my apartment after two days."

Fordele: "Great trip"

Fordele: "The check in staff was rude and refused to change the really bad seats they have assigned to us. They had the opportunity to do it but they just refused it ."

Fordele: "Nice plane, crew, food, entertainment. Nice price, too."
Ulemper: "Holy hell, they are late. On a clear day, the board was littered with delays, gate changes, and cancellations. We were three hours late both outbound and inbound. Moscow airport leaves much to be desired as well. Not my first choice of a place to spend six to ten hours."

Fordele: "Not much"
Ulemper: "Food was terrible"

Fordele: "Everything"
Ulemper: "The takeoff and landing was very shaky. I've never experienced it this way."

Ulemper: "No vegetarian food options Boarding was delayed but no announcement was made"

Fordele: "Crew's attitude & service"
Ulemper: "Personal media center didn't work until restarted after half a flight"

Fordele: "Food much better than other airlines."
Ulemper: "Several passengers got up as the plane was landing. Even one opening the overhead storage area and no one of the staff said anything. I am sure they are tired of people on China bound flights breaking every rule possible， but I think it is dangerous for the person standing and other passengers. Thy should be more strict enforcing safety rules."

Fordele: "The tv, flight attendants was very nice"
Ulemper: "The meal was still frozen"

Fordele: "Cabin crew remained courteous although the flight was full with Moscovites returnees. The seat and leg room was adquate."
Ulemper: "The food was not to my taste. I disliked drinking wine in a paper cup."

Fordele: "No vegetarian options. Pre-order was complicated and it didn't work as I didn't have it on board. Comfortable seats, but so clean. Not so friendly crew. Had 2 hours delay and no information on why or when we were going to departure. Overall, it was Ok. You get what you pay for it. It was a cheap flight."

Fordele: "Boarding was neat and orderly."
Ulemper: "No entertainment but a decent flight from Athens to Moscow. They don't seem to very liberal with beverage options and one man was refused coffee because it was the "cold drinks" being served. I'm used to people being a little more catered to. No entertainment and really close seats."

Fordele: "This was a cheap flight from LAX to ZRH with a layover in Moscow and that's about as good as it gets."
Ulemper: "The check in personnel was not that helpful and were very slow to check in everyone to their corresponding flights, and since kiosks were not available for aeroflot the experience was unavoidable. The plane economy class is really as uncomfortable as it gets for a transatlantic flight. There were no beer options for the flight (nor vodka which is weird), and flight attendants weren't that happy to talk to you in English. 5 hours wait at Moscow are the worst, if you're thinking on saving some dollars on a transatlantic flight this is not worth it."

Fordele: "space between seats"
Ulemper: "food crew support"

Fordele: "I liked nothing about this flight."
Ulemper: "Flight was canceled. 24 hrs just to rebook. Aerflot customer service did not help at all because in their system flight was departed. It wasnt because the rear door was ripped off. Alternative flight arranged 30hrs plus later as a red eye. First and last time with aeroflot."

Fordele: "The staff is nice. The movie selection was good. Flight left on time."
Ulemper: "The second meal was not good. Also, the white wine is not good."

Fordele: "Entertainment system was OK with variety of movies"
Ulemper: "aircraft was heavily populated, no space for the kegs. the service was very slow, only one food cart for all passengers. it more than one hour to serve every one on board."

Fordele: "I regularly fly between East Asia and Europe, and have taken Aeroflot almost every time for a year now. Their business class equals that of any other major European carrier. Their food and service is right on par with other European carriers. The planes are new and clean. Staff is efficient, and generally friendly. Aeroflot has a certain negative reputation but I have had very good experiences only."
Ulemper: "The connection is Moscow is a great break up of the long haul flight but I wish you didn't have to pass through the grumpy security people. I once had to change my flight time but I found it was very hard to reach Aeroflot by telephone. Probably best to reserve through an agency who make the changes for you."

Ulemper: "They lost my luggage!"

Fordele: "The food and the staff were great. The movie and TV show selection was excellent."
Ulemper: "The seats were too small and too close to each other. I couldn't even use the recliner because It was too tight. The announcements (all 17 of them) kept on interrupting my shows - very annoying. And they're in both Russian and English. Why can't you just do it in a notification style manner vs pausing everything on the screen. I don't care about skymall and I do see there is a turbulence - no need to shut down my screen to announce that."

Ulemper: "The food on the last flight looked very bad! Otherwise everything was wonderful."

Ulemper: "Individual light did not work properly: impossible to read a book"

Fordele: "Норм все"
Ulemper: "Макароны в сливочном соусе - говнище полное"

Fordele: "Clean and tidy"
Ulemper: "Food below average and small portions."

Fordele: "Meget søde, venlige, hjælpsomme og smilende stewardesser"
Ulemper: "Under COVID-19 omstændighederne, lader det sig vel ikke gøre, men en kop varm kaffe på en kl 0600 afgang, ville have været prikken over i’et"

Fordele: "Andre det ikke"
Ulemper: "At vi fik ordentligt besked om vi får en voucher da vores arangement på Færøerne var aflyst"

Fordele: "Sæder og besætning ok"
Ulemper: "Forsinkelse aflyste afgange og mere forsinkelse i flere timer. 7-8 timer, hvor man har siddet i lufthavnen 2 timer inden afgang i forvejen. Og bliver bare tilbudt en madkupon på 75kr..."

Ulemper: "Udkald til gate, hvorefter vi stod 15-20 min. uden info om forsinkelsen. I fly vidste man ikke at vi havde købt breakfast hjemmefra, men vi fik det da uden problemer alligevel. Men brød kun budt én gang og kaffe 2. gang langt senere. I Malaga ventede vi næsten en 1/2 time ved bagagebånd."

Fordele: "N/A"
Ulemper: "Et halvtomt fly med en aldrende besætning der klart havde været for længe på arbejdsom kun havde fokus på at blive hurtigt færdige med pligterne så de kunne komme til at pludre med hinanden."

Fordele: "N/A"
Ulemper: "N/A"

Fordele: "Stille fly godt sæde."
Ulemper: "Wifi virkede ikke eller kostede Xtra. Man fik ikke en gang et glas vand."

Fordele: "At jeg kunne ligge ned og sove"
Ulemper: "Sov hjem og fravalgte første servering på business. Der var også en større flok amerikanske gæster som dog valgte at feste igennem på turen - da jeg vågnede var personalet godt trætte af alle passagerer og da jeg ville have lidt i pantryet var det pakket ned 2 timer før ankomst - sikkert for at lukke førnævnte fest - men det retfærdiggør vel ikke at de øvrige gæster også har indløst billet til business og den service der betales for."

Fordele: "Da vi først var kommet ombord på flyet gik tingene sin vante gang... ellers var der ikke meget hoved og hale på noget som helst."
Ulemper: "Men hvorfor annoncerer man at flyet skal board 1 time inden det sker, så passagererne kommer til at stå i kø unødig lang tid. Flyveren var 1 time forsinket på Flightradar24 og også i virkeligheden!!! Det var ikke noget groundpersonalet ville ud med, så alle annonceringer gik efter tidsplanen - den originale med altså en times gap! SAS find jer en mere kvalificeret partner i Athen, da det er var helt hen i vejret og dårlig service."

Ulemper: "I was"

Ulemper: "Last plan of the day waits for all transit passengers! Never take the last plan out of SAS hubs anywhere if you want to avoid delays..."

Fordele: "Stewardess assistence"
Ulemper: "Delay without other notification than the expected change of departure and loooong wait before boarding"

Ulemper: "We were traveling with two kids, and one of the kids drops some bread on the floor of the flight. One of the crew is angry to us about this, which makes us very uncomfortable."

Fordele: "Samme som på hjemturen - sæderne var bedre ude i siden"
Ulemper: "Ingenting"

Fordele: "At når det bar noe som var mistenkelig så var det ikke noe alternativ, skift fly"
Ulemper: "Å måtte skifte fly"

Fordele: "On Time, Friendly,well maintained equipment"
Ulemper: "No free drinks inner Europe...except water"

Fordele: "I slept the whole way through"

Ulemper: "Expensive rates on luggage"

Fordele: "Friendly staff"
Ulemper: "n.a."

Fordele: "On time, clean aircraft not too full!"
Ulemper: "Boarding was a little rough as the announcements in groups to board was not clear and lots of people got in line that should not have. - causing delays and frustrations. Handled poorly by gate team"

Ulemper: "The seats were far too narrow. At least I could put both feet under the seat in front of me!"

Ulemper: "Not enough characters to express my disappointment."

Fordele: "price, water, easy boarding, in time"
Ulemper: "noise, no snacks"

Fordele: "The airline staff were so positive and friendly. Really made the long trip easier."

Fordele: "My Plus ticket brought me an excellent cold lunch despite the shortness of the flying time (only 1:10). The seats need more recline!"

Fordele: "I was very comfortable in the new seats, I did not have to recline or move for over eight hours"
Ulemper: "still there is not enough legroom for tall persons"

Fordele: "Pleased with everything."

Fordele: "Real meals"

Fordele: "Super"

Fordele: "Had to pay USD 75/bag which was not clear when I booked the ticket. You have to inform the customer about these rukes."

Ulemper: "Small, uncomfortable seats which is tough for a long fight."

Fordele: "boarding is different and they were talking over pa announcements at heathrow so you could not hear what to do. you go through one ticket agent to the down stairs to another ticket agent. everyone knowing what to expect crowded around the second ticket agent and there because of that forget about boarding by row or zone you couldn't get throught the crowd. plus the second ticket agent was right next to the downstairs escalator so people coming late got on before us."

Fordele: "Personalet var sådan set op og festede meget over at en kollega havde sidste tur inden pension. Desværre holdt de den kommende pensionist på business, så hvem det var der blev klappet af er stadig et myserium. Men hyggeligt at være med kabine personalet på arbejde"
Ulemper: "Gamle reservefly, hvor der mangler både det ene og det andet samt en 10 år forældet komfort. Når der sættes reservefly ind af væsentligt lavere kvalitet end den vare, som man forventet køb, så bude der være en eller anden form for kompensation. Forøvrigt glad for jeg ikke havde indløst business på denne tur da det i grunden havde været at betalte dobbelt for forventelig komfort på en moderne SAS Plus."

Fordele: "At least on long-haul flights SAS Plus is quite nice, much closer to business class service than your usual premium economy offering. Real silverware, good drinks, pretty good food, plenty of space and a nice blanket and pillow. The lounge in Copenhagen is quite nice too."

Fordele: "Extra opmærksomhed i Plus class."
Ulemper: "Kort nattesøvn."

Fordele: "Meget smilende og godt trænet personale. Tommel op"
Ulemper: "Sandwich under al kritik. Meget dårligt udvalg"

Fordele: "Ekstra ben plads uden omkostning, hvis man er hurtig med check-ind. Gratis kaffe."

Fordele: "Super imødekommende kabinepersonale"
Ulemper: "Manglende information omkring hvorfor hjemturen blev med transit over Stockholm."

Ulemper: "to realise at the airport that they will charge me 70 EUR for one luggage for one way only is outrageous! it wasnt clear at all that there wasnt luggage included in the price of the ticket... all of my previous tickets bought via kayak and priceline were also with luggage included and we have understood the given price as including luggage! i find it very negative and very bad experience and feel robbed, this is not acceptable business approach. my suggestion is that you will refund me the extra cost for the luggage. thank you."

Fordele: "ingen bagage drop før SAS bemander indcheckningsskrankern to timer før take off. Vi var flere som hang timevis i hallen m indcheckning. Heldigt at der ikke var forsinkelse!"

Fordele: "personnel is very courteous."
Ulemper: "cofee is terrible."

Fordele: "On time and smooth travel."
Ulemper: "No choice in dinner items."

Ulemper: "the seats are very narrow, not comfortable movies are not good - either old or low rated movies"

Fordele: "Fabulous"

Fordele: "The dinner was great!"
Ulemper: "The variety of movies was more limited than I expected."

Fordele: "Comfy and good movies!"

Ulemper: "sas online system needs to be overhauled and user friendly. one sas phone agent not helpful, called back and the agent was very helpful"

Ulemper: "We were delayed and not updated for an hour and a half with no water or refreshments on the aircraft, which is crazy!"

Fordele: "Too upset to continue senseless survey"
Ulemper: "Vacation ruined"

Fordele: "Much roomier than united"