york its self not being able to park
The location was excellent.
nice and clean, "tight" basement carpark but with great staff and very good location. for what you get its a little on the expensive side but being right in the center of York some may expect to pay a premium.I get to travel the UK with work and have stayed in better hotels for less omney but it was still a very nice place. hotel was quite noisy till late but there was a wedding on down stairs so its all good.
we have stayed in hotels in london etc, which were a lot better value for money and definatly a 4star experiance! our room in the hilton york left a lot to be desired!!
The room was of a decent size and was clean and tidy. The hotel was in a good location. The staff were pleasant and helpful The shower was not great in terms of water pressure. For the price of the stay breakfast should have been included and there should have been decent biscuits in the room. When we arrived there was not enough parking spaces for the two cars in our group.
location Room was way to small for family of four. Not enough legroom to open suitcases, etc.
Bags carried to the rooms, very clean room, good sized rooms cost for extra items, e.g. drink, foor etc.
garage parking was possible no air co in room and noisy corridor
cental location. clean and quiet rooms. very helpful staff.
Hotel was very nice comfortable rooms. Staff were very helpful
The location was fantastic for us just a short walk from the train station and near the opera house and shops. The room was a little small but very nice.
Very helpful and polite staff throughout the hotel More parking would be nice
Good location Rooms were small and basic.
It was very clean and fresh.
very convenient location & availability of secure car parking; presentation of room; great breakfast; friendliness and assistance of staff - very helpful at check-in and check-out (included checking on our car parking and reminder to turn off car headlights) all good
Good food, comfortable bed and location was good Lack of suitable clothes storage - only hanging space no suitable draw space,. No room safe
Clean modern room. Breakfast was great. Rooms to hot, beds to soft. Would like the choice of a bath.
Staff very friendly,ideal hotel for short break rooms not very warm
Convenience of the hotel to the City centre The lack of a car park and the lack of additional lifts. To have one small lift in a hotel of this size is ridiculous.
The room and staff could not be faulted. Would highly recommend.
The comfort and style. Good location and was really close to everything. Staff were friendly and helpful. There were a few minor issues Room was extremely hot but a fan was provided. It was noise in the morning with then Kitchen staff were making breakfast which was below our room. One strange thing was where we were allowed to keep our bags before we checked in our room...this room was unmanned unlocked. I would of liked to keep out luggage somewhere secure, although on request the staff did keep my laptop at reception instead Wireless access was poor had problems connecting.
The room was fantastic. I had a smoking room, which was better decorated and nearer reception than my colleagues' non-smoking rooms. Other people's comments. The rooms are great. Some rooms are far from reception, but that's because the hotel is huge! Everything was perfect.
friendly polite hotel staff. Very good breakfast menu with black pudding. a bit pricey for what you get, and did not expect to be awake listening to disco at 0.45 a.m. in what is a four star hotel.
Good location & facilities. Within walking distance of city centre. Room was in basement and therefore limited natural light and no view. Bathroom extractor did not work. Noise from nearby railway station. Expensive room service. Pillows & bed linen substandard
The room 101 was fantastic and the convenience for the train station. No we liked everything...if anything, the room was a little chilly at first but we soon found the thermostat.
Comfort and convenience Nothing
It has a good location, close to both the city centre and to the station It was huge, with a 15 min walk from reception to the rooms
i liked the room we stayed in and the style of the hotel the high prices in the bar. also some parts of the hotel were a little shabby like broken tiles in the bar (floor) damaged ceiling in our bathroom but nothing i would complain about..
The food in the restaurant was excellent and the service in the bar and restaurant also very good. Reception staff were variable from disinterested to excellent
The breakfast was excellent. The staff were highly efficient and extremely amiable, the cleaning staff spoke and smiled and to be fair the staff are by far the strongest asset of the hotel. The hotel surroundings were very nice and there was plenty of parking. The rate we had paid for the room should have ensured a more space within the room. The room we stayed was extremely small, the bathroom was also very small, however the room and bathroom were perfectly adequate for our stay but I would not have liked to stay more than one night.
Location parking and classic architecture Room lacked adequate ventilation, very hot at night. Pricey for room even with weekend special rate.
Dejligt værelse med dejligt badeværelse og tæt på banegården, bymuren og den gamle bydel. Savnede røreæg til morgenmaden
morgenmaden, sengen værelset trænger til renovering, det samme gør gangene og elevatoren.En fuld mand havde urineret på 3.sal og det kunne lugtes.
personalets venlighed, og at vi kunne få værelset allerede kl 12, selv om vi havde fået at vide, at det først var til rådighed kl 15.
Det er et godt og velbeliggende hotel nej
Jeg er meget tilfreds med hotellets centrale placering. Værelset var godt og rent. Morgenmaden var fin (efter engelsk standard). Flere brødsorter til morgenmaden-mere groft brød. Mere information og tilbud om vejledning til sightseing, shopping mm. fra receptionen.
Small friendly guest house, the rooms are spotless, tastefully decorated and the shower is great. The owners make you feel very welcome and the location is ideal, 5 minute walk from city wall and 10-15 minutes into city centre. We'll be back!!
The homely feeling
The owner and his staff were great. The house was beautifully decorated and tastefully furnished. The breakfast room was sunny and the lounge was comfortable with lots of travel books to browse. No
Friendly service, excellent decor very relaxing.
Reccomend highly. Peaceful. Tasty breakfast. Lovely room. Room 4 bed was a little hard.
The homely, relaxed atmosphere
Phil was very friendly and welcoming, the room was spacious, clean and comfortable. They serve a very high quality breakfast with a great selection (all local produce – none of the cheap sausages and cold soggy bacon you would normally get in a chain hotel! There is even a sheet detailing the farms and butchers where it all comes from!) Good location too – literally a 5 minute walk to the city walls and no more than 15 minutes to the city centre. Free parking right outside as well with a permit you are issued with on arrival – perfect!
We loved the friendliness and helpfulness of the owners, good local knowledge, immaculate room, very clean and bright.
Great value for money, really friendly and helpful staff - couldn't do enough to help. Great breakfast and would definitely stay there again.
Clean and welcoming No
Excellent breakfast service to your table, hot food on a hot plate in good time
Very quiet location and close to rail station and city centre. Excellent swimming pool. Breakfast and evening meal very good. None
The adorable restaurant in the basement. A big surprise there! Great great great breakfast!! Staff super friendly also. Definitely a hit!
A very pleasant hotel, excellent staff and good value. Nothing
The continued support and friendliness of all staff
Very helpful staff. Comfortable room and excellent food. Great swimming pool. None
The bed was very comfortable. The receptionist very helpful. A good location. Check-in and out very efficient. It reminded me of a Torquay guest house. It is tired and the bar area needs a good clean in places and needs refurbishment. The breakfast was just about adequate (one rasher of fatty bacon!).
The hotel is well placed and just a 10-15 min walk to the center of york.Rooms were very clean and comfortable.Breakfast was excellent and all the staff were very friendly and helpfull.Special thanks to the young man on the front reception desk who provided us with hot tea and weather and traffic updates after getting our car stuck in snow in the carpark when checking out due to the severe winter weather! By the way we got home safely!!
Good value, near to Railway station. Smiley staff, beautiful furnishings, felt very safe and secure especially be a single woman traveller
relaxing weekend, ideally situated, excellent facilities, excellent staff nothing to not like
The hotel staff came over as genuinly friendly, the breakfast was the best I have had at a hotel in ages.
the staff were great, allowed us to check in early, and leave the car later so we could make the most of teh york xmas market It was like -9 degrees at night, and sadly i dont think that the heating times had been changed, so although, we were warm and tucked up in bed, there was a layer of ice inside the window in the morning, but hey, its not really a moan at all
4 poster bed, all you can eat brekkie dirty dining table in morning
Decor bit dated but Comfortable, clean, good location. Value for money. Would use again for City Break.
Warm welcome from staff. Helpful and courteous throught our stay. Good do with a refurbishment
excellent location for everything stayed in the coach house rooms they were in need of an update, looked a bit tired but were comfortable
Convenient location within walk distance of the centre Could do with a lick of paint in places
Room was very big
Excellent hotel, Comfortable rooms, good facilities and location. No staff in hotel from 10pm on Sunday until breakfast on Monday
friendly and cherrful staff good location
very friendly.nothing was to much trouble.food was lovely.all in all very enjoyable stay
The friendly service & very comfrotable bed.
nice clean rooms and bretfast very good no
A comfortable, convenient hotel. A very pleasant stay. None.
Clean and friendly. Breakfast was very good..easy to find and flat ten min walk into center of York.plenty of taxi s available at reasonable cost if you don't want to walk.
staff were very good. Breakfast was excellant. It was clean. Very acssesable for getting into york room was to small , facilities in bathroom needed reviewing.
Room was very small, but very nice and comfortable. Flat screen TV, hot drinks and ensuite all very good. Breakfast was excellent. Ideal for the single, budget conscious traveller. Great Value for money.
Perfect breakfast, really lovely compact room. Friendly husband and wife team who where a great help. Nice and close to central York. Loved the place, Maureen Wootton
Excellent value for money, perfect location and extremely friendly owners. Very much hope to retrurn.
the breakfast was very nice, made from scratch. the bedspread, thorought it was dirty
The room and b'fast were both very good. It was particularly helpful to be given a recommendation for a local hairdresser, make an appointment for the next day, and to be very pleased with the result!
friendly staff, clean room, no trouble at all
helpful and friendly staff bed not very comfortable or the pillows
A really friendly welcome, and helpful with information.
I liked the all-round experience,really. It was comfortable,very clean and very close to the town centre.The proprieters were very friendly and approachable. I'm wracking my brains,here.I guess if I'm really honest,I'd have had an extra banger or a rasher at breakfast but that was a small gripe.
I liked so much the friendly welcome and in general the attention to details.
Clean room with all that I needed and a great breakfast all at a great price. Run by friendly, normal family.
Extremely friendly staff who are polite, very helpful, excellent breakfast. All needs catered for in the room
Tony and Alison were very friendly,good breakfast, no problem with parking and it was free. would stay there again
Hotel staff was very friendly, the breakfast was good and the room was clean. A little bit far to the city centre.
York has plenty of things to do. They seem to have traffic under better control than many cities, getting about on foot is a pleasure. Prices are reasonable and we didnt feel we were gettilng ripped off. All the meals which we had were good, for a longer stay than four or so days York is a good centre to travel out from.
For our needs it was fine. We had a twin room 1A. One bed was ok, the other needed a new matress and my wife could not have slept another night on it.
The hotel was festive but rooms were extremely chilly as radiators were on a timer. The staff were pleasant and the breakfast was very good. It had been snowing and it was extremely cold so the heating should have remained on to ensure the rooms were comfortable.
Friendly staff and location to the city. The shower is in need of an up date.Actualy the whole bathroom could. Saying that it was clean and ok to use.
pleasant atmosphere and friendly staff. Nothing was a bother. No
everythink was in near by. no. everythink was great
Hotel staff very friendly & helpful, room excellent size. Could possibly invest in duvets as beds had blankets on them?
Real coffee & cafetiere in the room, welcoming friendly atmosphere, off street parking, clean & well maintained.
Room cold and draughty - heating not on long enough.
central hotel, friendly staff, good breakfast, walkable into city centre but with bus stop outside for tired feet !
The location was excellent, our room was overlooking the River Ouse. The room was nicely decorated. The bed was too soft for my liking but that is only a personal preference not a complaint.
Good location friendly staff Dusty under bed
York is a beautiful city, enhanced by the Waterfronts hospitgality and excellant food
the owner was very friendly and accomodating, the place had plenty of character (being 400 years old) and the location in the city centre right on the river was superb. a great place if you want to shop, eat and visit the pubs and clubs it was a touch noisy at night from the pub next door but only until the pub closed. a reception would have been nice as you could only check in between 12 and 1pm and after 6pm which meant you had to time your arrival if you travelled some distance
Location only 1. Room cleanliness was poor 2. Bed linen was worn and appeared unwashed in particular cushions 3. Room decor was in bad state, craked walls, flaking paint, worn and dirty carpets 4. Toilet seat was broken 5. Shower head fxing was broken/loose so had to jam soap dish behind sower head in order to have a shower. 6. Limited, just 2 powdered coffee drinks available in room 7. Access to room also dirty and in need of decorating 8. When I made the booking I asked for b&b, this hotel did not serve breakfast 9. No parking available, closest car park approx. 2 - 300m away. 10. Old best with a very uncomfortable matteress and cushions
Great location comfortable room Owner/manager played loud music until 3 30 am had to ask twice for it to be turned down then off !
Good location, friendly reception Huge cobwebs, bedding smelled, pillowcases stained, bathroom dirty
Clean room, friendly staff Room a little cold
It was a great location with beautiful views over the river
In the city center, room window across the river More then a hotel, it's like hostel. No hotel personel especially day time, just a man who also looking for the restaurant under the hotel or the hotel on the restaurant :)
the friendly and helpful staff, the quality of the food and the service in the dining room and the helpful, polite receptionist
Too far from city centre; breakfast good but too expensive
The position was ideal for jumping on a bus into York, which is only a short bus ride away, but saves all the pain in trying to negotiate the traffic and find car parking.
The rooms were very quiet and little noise from other rooms, especially doors banging No character but this depends on what you are looking for. we wanted comfort and cleanliness as we were visiting York city centre and that is what we got.
the locality as we were going to york races and it was ina perfect place to get to the races easily.Very enjoyable cooked breakfast nothing at all
Cleanliness and friendly staff nothing
Impressed by how clean the room smelt on entering Beds very soft and pillows very flat. However, when I asked for an extra pillow staff were extremely helpful, even asking what type of pillow I would like
beautiful on suite room great breakfast and very friendly hosts an all round perfect stay
Warm welcome, lovely room road noise
The hospitality was second to none, nothing was too much trouble. Rooms were stylish, exceptionally clean and very comfortable.
We had a very warm greeting when we arrived and were given lots of useful advise about the city. The room was one of the best we have stayed in - very clean and comfortable. The location was excellent for walking into the city. The breakfast was fantastic and kept us going for most of the day. The hotel was very quiet in the evening which meant a great nights sleep. I would highly recommend this Guest House!
Lovely accommodation, spacious, pretty room (Room 3). Staff very friendly and accommodating. Very good breakfast, lovely dining room.
Clean and friendly. Ideally located for York city centre.Very nice breakfast. Nothing
The staff at the Tower Guest house were very welcoming and provided excellent service. We were particularly impressed by the cleanliness. We did not have any complaints nor was there anything that we were dissatisfied with.
Very friendly owners, clean rooms and lovely breakfast AFter being at the hotel for one night and paying for the room on arrival, we were told we had not been charged the correct rate when booking and were asked for further monies. We argued that we had made the booking three months previously and no-one had contacted us to inform us even though they had the quoted price on booking. The owners did agree to waiver the extra cost but I felt uncomfortable after that.
The best thing was a change of scenery & relaxing time away, from the stress over the past year from building work at home,illness & losing a very close relative. The only very small thing was we found the room too hot during the night & couldn't sleep we had to open the window & fan on to cool us down.
Lovely small guest house, very comfortable, staff very friendly, good breakfast, a nit further from city centre than stated but would certainly go back.
We had a very enjoyable stay at this hotel, which is ideally located within walking distance of all of York's main attractions. Staff were very friendly and helpful. Our room had been recently refurbished and was very comfortable and decorated to a very high standard Nothing to complain about!
The service was 1st Class Nothing
Staff very helpful and professional Good breakfast selection Pleasant room in terms of: space; decor; cleanliness
Closeness of the hotel to the city and the friendliness of the staff. Nothing
The rooms were warm and comfortable. The coffee and staff were amazing. A city center hotel with free parking. The decore was a dated and there was some cobwebs in the room.
It was in an excellent location, and was very reasonable, and the full english breakfast was excellent. The hotel is best described as "tired". It was probably lovely in about 1976 when it was last fitted out.
Location, good food, friendly & helpful staff Room slightly small for sharing & low water pressure in one of the showers
My two main considerations when I booked this hotel, where, free car parking and easy access to city. I was impressed by the higher than expected overall standard of the hotel and staff after reading some bad reviews.
location - short walk from city centre and all attractions. hotel - excellent food, location, facilities
Heated towel racks, lighted vanity
Very friendly staff. Room was big, although decoration was a bit old fashioned. Well located, about 20 min walk from York minster. Only one hour for breakfast, meaning it was very busy and service was a bit slow. But breakfast was nice!
Comfy warm room
Comfortable, excellent breakfast, parking and friendly proprietors. No.
Really nice room with a very comfortable bed and everything was very clean. Breakfast was served at a reasonable hour and the entrance was available at all times if necessary, always positives in a guest house.
The hotel was close to the center of York and was clean, staff were friendly and helpful Length of time waiting for breakfast
It was only 15 minutes walk into york. The reception was very welcoming and we were offered information on where to go and what to see in York. The room was clean and maintained the features of a listed building. The breakfast was excellent
Very attractive room, warm and peaceful. Excellent breakfasts. Very friendly and helpful staff. Parking a bit tight.
The room was very comfortable and the furniture was very nice. It states that this is a hotel but I would see it more as a B & B. I have stayed in many hotels through my line of work and this was not a hotel in my eyes. 15 min walk into the centre of York, we were located on the very top floor which was a hike up many stairs but the room was very nice.
Good breakfast and the rooms were clean Rooms were very dated look like they had not been renewed since 1960. Bed side lights and room light did not work. Very expensive for what you got. I wouldn't stay again as the Travel inn for the same price is so munch better
friendly,helpful but not intrusive staff.room was excellent with a great view of york
warm,welcoming,just a nice walk into the city centre
friendly staff, nice breakfast, the layout of room All good
The breakfast was second to none,the staff were friendly, helpful and very polite,the room was smart and very clean and the hotel was beautifully decorated nothing wrong with the hotel but due to the weather it would have been better if it had been a litle nearer to town, I should think if it had been nicer weather then the walk may have seemed shorter, buses ran very regular just a 100yds or so from the front door, the taxis in York were very easy to find and only cost approx £5 to get from town to the hotel, because of the snow we caught the bus into town and taxi back
i would use the bishops again as it is about a ten minute walk from the town centre plus i found the staff friendly and i the breakfast menu to be hearty and filling.
Had a fantastic weekend in York. Bishops was a friendly run, clean and spacious hotel. would book to stay there again.
Good breakfasts. No smoking facillities outside. All smokers had to stand in the street.
Staff Parking is a problem and no resturant/ lunch or evening meal facilities
Very comfortable rooms, friendly proprietor and staff, excellent breakfast, good location.
friendliness of staff, hotel location, great breakfast n/a
The owners were really friendly, the room was large and comfortable and very clean. The decor was very tasteful and the breakfast was lovely and relaxed. Slightly on the pricey side but was worth it for the level of service received. We would, without a doubt, stay there again.
The hotel is situated close to York city centre, very handy for all the sites We stayed in a double room which was very small.
We enjoyed our stay, the hotel was quaint and quirky, but very clean and comfortable Everything was fine
Friendly staff, good breakfast,good location of the hotel to York centre. Room was cramped, and the bathroom too small. Television in the cupboard above the wardrobe, not ideal, TV remote did not work.
location of hotel and friendliness of staff loved it all
friendly staff and good food
Great people. Excellent hotel
We got a family room ,so no complaints plenty of room , nice and airy well fitted out. Didnt stop long enough !!
Lovely old inn with delicious food and very friendly staff . Excellent position on quiet road but very near to York Minster . The shower in our bedroom was just a trickle .
Position to city centre,and all of things stated in 2, not forgetting the gorgeous breakfasts & complimentary coffee & cakes in the afternoon. It`s a pity that there is not more car parking space, although the hotel staff did a great job of making your car available when it was required.