staf was very friendly, the japanese restaurant was good
The hotel and parking is very central to visit the city.
Helpful staff, light/bright room with salt crystal lamp. Nice to have tea/coffee-making facilities. Good authentic meal in the Japanese restaurant. A few minutes walk to the old centre.
Friendly and efficient welcoming, advice and service no
stayed 8 nights at this hotel,reception staff very polite and helpful at all times,very convenient for shopping,we stayed here as it was quite near to spa franchorchamps grand prix circuit.although i didn,t use it,the rest of my family took advantage of the sauna and steam room which was offered free of charge.the room decor was pleasant and always cleaned well every day. my only groan would be the beds which were too soft,felt like you were lying on a marshmallow.
The staff was very friendly and they tried there best to help us with making arrangements with my bad German skills and their good english skills everything worked out just fine. The rooms were very nice and exactly what I expect when traveling Europe. The A/C in the rooms worked good, the high temp the day of our stay was 85. The hotel parking garage was full. The charge for the breakfast at the hotel was 14 Euro a person, plenty of backeries near by where you can get breakfast for 2-4 Euro a person.
The hotel is ok.
Nice easy walk to the centre of Aachen so you can see the sites etc. Some great bakeries around for breakfast. Central.
Very friendly employees and good service. Not that I'm very much into television, but I was disappointed that there was only one English channel (CNN). It shouldn't be so difficult to get BBC, Eurosport and / or others as well.
Restuarant seemed expensive and local restuarants offered better value
Central beliggenhed Nej (måske madrasserne)
Velbeliggende hotel i bymidten. God parkeringskælder.Venligt personale. Overdådigt morgenbord! Nu fast overnatningshotel ved bilrejse sydpå.
Meget rent, dejligt badeværelse med godt lys. Makeup - spejl. Venligt personale. Særdeles god lydisolation, man hører intet fra gaden eller fra de øvrige værelser. God central beliggenhed. Dejlig morgenmad.
valgte pga tidligere besøg og beliggenhed i forhold til motorvej. mulighed for at lave kaffe på værelset, mine erfaringer fra rejser i andre lande siger, at det er almindeligt
Vi havde kun 1 overnatning, men det er klart et sted vi vil komme igen.
lyst og venligt hotel, god comfort,venligt personale. bestemt et hotel jeg vil bruge igen.
Udmærket placering på vejen mod feriemålet. Der mangler magelige stole/borde i lobbyen Lidt for moderne indret ning efter min smag
Det ligger meget centralt. Oplysning om pris på parkering.
opening hours swimming pool
People in the room above were very noisy in the night, waking me up after nidnight on a number of occaisions. I only got a few hours sleep which was not good preperation for the 10 hour car journey I had the next day. I will not be staying there again.
It was a quiet but very beautiful place.
The rooms are amazing...extremely large, extremely clean, and the staff were great. My German was learnt a long time ago and they tolerated it's school girl charms but as I found out later spoke perfect English! I had promised my daughter a swim at their health spa on arrival but there are many classes run in the pool so your times have to be chosen carefully.
Large rooms, friendly staff, very nice wellness facilities, plenty of parking space, excellent prices. Sober outside appearance, business-like atmosphere.
Staff and facilities were great, very easy to find and superb motorway links.
Did not realise it was so out of town and more of a business type hotel - would prefer some character!
We enjoyed everything this hotel had to offer, the rooms were very good, the staff very helpful and the breakfast and evening meals were excellant. We would recommend to anyone. We had no complaints regarding this hotel
Room very spacious and perfectly clean, bathroom immaculate and confortable. Very quiet. Free parking. Staff professional and friendly. It was our second stay and will come back again in the future. If you plan visiting the city, you need the car or a bus (bus stop very close) or taxi (around 7-9 euro). Otherwise, everything is fine.
Rooms in a different building complex. No restaurant, "bar" closed before 10 pm, no mini bar in room.
The staff was very helpful and friendly--very nice to work with. Breakfast was expensive, but convenient and good. Closet too shallow. Internet access charges way too high.
Easy fot find, free parking, good value
There was only a shower in the bathtub, i could not get a bath becauce i could not enter the bathtube.
Close to my sporting event
This is a typical "Holiday Inn" hotel and very functional.
Close location to public transport
The room was excellent. It would have been nice if there had been free wireless like many other hotels. €13 for breakfast is a bit pricey.
Staff at the reception very courteous and friendly, other staff were equally friendly. Services were prompt and well delivered in a business manner. For the price charged and the location of the hotel, Electric Kettle for Tea or Coffee in the room should have come as part of the package.
I AM A FREQUENT USER OF THIS HOTEL AND THIS VISIT CONFIRMED MY INTENTION TO STAY HERE WHENEVER I AM IN AACHEN
The fresh orange juice maker It's strange to set am1100 as the check out time from such high class hotel. But, it does not really a requirement to be strictly followed. Hotel still allows me to stay until pm1300 free of charge
Small rooms with tiny bathrooms, generally in need of updating, near railway track (although not too noisy).
this hotel impressed me by its friendliness, quite atmosphere, nice guest rooms, good breakfast, and cleanliness there is nothing negative to say about it
clean rooms, moderate breakfast. too small rooms and bath. only 5 german channels on tv.
No AC. The rooms facing the street are too noisy. The breakfasts are too basic.
Proximity to the city centre
The cosy and clean hotel, friendly and attentive staff, room service available at any time, modern facilities and comfortable rooms, large buffet with rich breakfast, good location in the city centre of Aachen, very near to the spa for swimming and sauna, secure parking inside the hotel garage is possible too.
The lady at the breakast room was very nice and friendly Not friendly for family with small kids, there are stairs to get to the elevator and it was not handy with our pram, none at hotel recepiton offered to help us. Our room was on the 5th floor but the elevator stopped on the 4th floor... so again another flight of stairs!!! The parking garage very tricky and expensive. Rooms far too small.
Very friendly hotel staff, clean, good services Small room, maybe enough to stay for 1 or 2 nights but no longer. Bad mattresses and a little high price for what I got in general
Closeness to city centre and Carolus baths. Excellent staff service: Eccellent hotel in it's class. Parking in the underground car park is tricky, but worth the trouble.
Center of the city Staff very friendly Breakfast poor
Good location. Good value breakfast. No lift - a bit of an effort for a 4th floor room. Rather dim lighting in room. Noisy plumbing.
Good location, near train station and a good spot for one day trip to the city. Recomended.
A simple and good hotel in close to the city center. OK value for money. There wasn't any lift, which could be a problem since the room was n the 3:rd floor.
Close to the railway station, nice hotel service.
Close to everything good breakfast Ugly room
Close to the station and bustops. Good variety for breakfast. Chewy rolls for breakfast. Auto light near stairway not working. No rail on wall of stairway near corner where steps were narrow, very awkward.
Nice breakfast buffet included in the price for a standard room + located opposite the railway station
I like the traffic convenient of this hotel, because it is near the train station. No
Nice location near the central station and the city center
easy reach of town centre,close to buses and rail links we had a front bedroom which was very nice but it was quite noisy
Store og velindrettede værelser - for vores vedkommende tillige med en meget flot udsigt. Afløbssystemet i badeværelset var ikke specielt velfungerende, så der lugtede generelt meget dårligt og indelukket. Kun en stol på værelset (selvom det var meget stort) - principielt bør et dobbeltværelse på et hotel i denne kategori være udstyret med 2 stole.
Dejligt centralt beliggenhed. Parkeringskælder perfekt. Dejligt ikke at skulle finde parkeringspladser ude i byen. Stort og flot morgenbord. God og venlig vedkommende service Ikke direkte adgang til P-kælder. - Kun adgagn via kørselsrampe.
Det var rigtig fint!
Kæmpe store værelser... Man skal være forberedt på at det tager 8-10 minutter i taxa at komme "down town" Aachen.
Familien og jeg fik et meget positivt indtryk af hotellet. Der manglede en lille elkedel så man kunne lave kaffe og te. De findes tit på danske hoteller.
Fantastisk værelse, god betjening, restaurant med vel assorteret spisekort og dejlig sent åbent. Fri internetadgang i receptionområdet, som var indrettet med små borde og stole. Hotellet ligger 4 km fra centrum. Det betyder, at der er dejlig roligt, men man skal være indstillet på at tage en bus ind til byen eller have bilen frem.
Fint, moderne hotal med store lyse og venlige vaerelser. Meget god morgenmad og saerdeles god restaurant paa hotellet. Personalet var venlige og serviceminded. Nej.
Fin service, ekstra god morgenmad. Helt igennem en fin oplevelse Ikke umiddelbart
Godt beliggende hotel, meget service mindet personale. dejlig gårdhave, som giver indtryk af lidt " luft og albuerum ". Dejligt med frisk frugt til morgenmad. tydelig markering af parkeringsmuglighed ved bestilling.
Det var et hyggeligt hotel, hvor familen havde gjort meget ud af detaljerne.
Familiehotel som yder ekstrem god service. Morgenmaden er fantastisk både i mængde og variation. Rent og med gode værelser. Kan absolut anbefales. Nej