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Very clean, friendly staff. Would stay again Nothing
The only thing i liked was the tv Almost everything was outdated. Didnt like much. The bedding felt so gross; as if had been sitting there for weeks acumulating dust. Then the room felt really moist, almost humid when we walked in. The bathroom looked like it was for an old person. It said I got a deal after paying $200, but it seemed like it was a $100 room. In the pictures it looked like a $300-$400 room.... Super disappointed.
Water area Not worth the money. Pay the extra $20 and stay at the courtyard mariott next door.
Liked the room even though we booked something different
Outstanding personable staff, very well kept, a true classic like the park across the street. It is designed for family's with small children, and sometimes they get loose! Fortunately all were exhausted and and quiet by a reasonable time. Didn't really notice many, if any, teenagers.
Great location close to Disneyland - easy walk to the park. Had a room that looked across Harbor Blvd toward Disneyland. Had an AWESOME view of the fireworks. Staff was friendly, pool was clean, just wished there was a hot tub in the Garden pool, not just Castaway Cove, too many kids in it to be relaxing for an adult, pool hours just right. AC in the room. Wished frig was larger, really only had room for a meal/day in it for 3 people, couldn't imagine if we had more people - a bigger frig would really have been nice. Despite the things I'd change, it was still the BEST VACATION EVER! Our bathroom sink was quite sloped, things would roll off it. Wish the frig was larger and that there was a hot tub in the Garden Pool.
We like how close to the Disneyland resort you are, and the pool and water park that are available if you are not at the parks We did not like that on the second night of our stay how the bath tub started to back up when we returned from the park. The smell was atrocious. When we called the front desk, they informed us that nothing could be done until 7:30 the next morning. No shower after a full day at Disney. When we woke up the next morning, the bath tub was still backing up. Again no shower. When I told the front desk the next morning at check out, they asked if I had been offered to be moved, we were never offered. Are parking which expired at 3 the day of checkout was comped after that but not much more. We have stayed her 2 other times in the past year and half but never experienced anything like this. Just upset that more wasn't done to fix a stinky backed up bath tub when it was reported.
This hotel was 10 minute walk to the gate. It was nice and easy even at night. The staff was nice and very efficient. The Castaway Lagoon was a fun was to spend the morning or afternoon. My 5 yr old twins had a blast. WiFi was horrible. Walls were thin. The people above us were so loud my kids had a hard time sleeping the last night. Cleaning crew left cart in hall starting at 8 in the morning was still there 1 pm and did not seem to have been moved nor was there anyone in any of the rooms cleaning
The children's water park was so much fun for the family. The room was clean ,bright, and comfy also Loved the free parking! No continental breakfast
Booed it after reading the reviews and was not disappointed. Staff was very friendly an the room was large. It was a short walk to Disneyland and our young children really enjoyed the water features.
Close to Disneyland, has a little shop for miscellaneous things you may have forgot to pack and souvenirs, spray park keeps kids entertained for hours, loved to kids suite! No breakfast provided. A Continental breakfast would be great. No complimentary shuttle service either. Small refrigerators.
Our stay at Howard Johnson Anaheim was excellent! Check in was super fast. We arrived early and they allowed us to pre-check-in, hold baggage, and hang out at poolside. Water features were excellent for the kids. While at Disneyland (which is only a short walk away) kids kept asking when we were going back to the hotel to the kid water playground. Staff was friendly and helpful. Not so much a didn't like, but more so a would've liked- it would be awesome if food and drinks were available at poolside and water playground.
Walking distance to Disney Not breakfast complementary no microwave in the rooms
The location was great for getting to the Disney parks. The hotel was a 10 minute walk from my hotel room door to the park gates. There are many restaurants within walking distance.
How close it was to Disneyland, Disney California and Downtown Disney. Right across the street from the park entrance. Spacious room, comfortable beds, blackout drapes,
Friendly staff, clean room, wonderfully comfortable beds. Also the availability of computers and printer for return flight booking passes
The staff was very friendly and helpful. Clean rooms, comfortable beds. Easy walking distance to Disneyland. There was a hotel being built right next door, which meant waking up to construction early every morning. It sounded like there was hammering right outside our window. However, this wasn't the hotel's fault, just an annoying coincidence. Overall it was a great place to stay.
great for disneyland adventure
Ideal for a small family to enjoy Disney without paying the cost of being on site. Sleeping in is hard with everyone leaving to make park open all at the same time.
its availability to my needs without going far
Highly recommended, just across Disney street. Large room with fridge, quiet, clean ... excellent The breakfast: have to pay for milk and cereal!
Location It was dirty, full of bugs and needs some serious renovating.
Close to disneyland
Location to Disneyland, Clean updated rooms. Clean towels everyday, You now have to pay for parking and it was not stated on line. You have to pay for some things at the contental breakfast. If paying ...not great choices either.
We stayed here since we couldn't get into (what used to be) our favorite place a few doors down. From the second we got there everything was pleasent and clean. The front desk got us sorted out quick, which was much appreciated as we had just spent 10 hours on a small motorcycle, and our room was nice and quiet. I had read some other reviews about the "outrageous" parking fee which turned out to be $9 a night which didn't bother me. They have valet, but you don't have to use them if you don't want to. They sell 2-5 day park hopper tickets right there for the same price as the gate so I didn't have to wait at the line for tickets which was great!!! There is a small attached cafe which sells the typical Starbucks-ish fare and has some grocery items and souvineers as well. The walk to the park is almost the closest walk you could have, only one hotel closer. If you are still awake after your day at Disneyland there are plenty of channels on the TV, and they are clear. Overall we had a great expirience and this will be our first choice on future visits. I really don't have any complaints. Some will complain about the parking rate, but as far as I can tell everyone is charging about the same so to me it was a non-issue.
Local and clean
Location and cleanless and overall design has an iverall good feeling Just better the complimentary breakfeast its really not that good just donuts and cofee or orange juice. And the hidden fees once you get there you would have thought hotel included free parking but charged 9 plus tax and checking in early additional days parking
Close to Disneyland and restaurants. Safe in room. Towels nice and thick. Clean rooms and property. Handy store. Just barely enough parking spaces, and it costs $9 per day. Store items a bit pricey.
I liked that it was very close to downtown disney and the convention center. We didn't even need a car. We put our please service sign out at about 7:00am and came back at 2:00pm and the room still wasn't ready. They didn't stop by until about 3:30 which I think is a little too long. I wish you also had a vending machine for when the grocery store is closed. Coming from a different time zone it was hard to get a quick snack.
Incredibly clean room on the first floor (of 2). We were there for 5 days, and originally we thought we'd only be there at night after full days at Disney. We ended up coming back each day for about an hour or two during the hottest part of the day (and to avoid some crowds!). A small fridge to keep things cool, the bed was very comphy, a lot of pillows to choose from. Some other guests would slam the doors occasionally, but nothing the hotel can really do about that. We didn't have a car so didn't have to worry about parking. Looked like there was plenty of room, slots were probably a little closer together than my car would've like but that's just me being a little picky. It is litterally 100 yards from the Disney tickets stands, or you can buy in the lobby. Service was pretty quick checking in and out. The little shop has a bunch of travel items and small snacky items and plenty to drink. Pretty much anything a traveler would need. Only problem, and this is really minor, is that the toilet would slip occasionally and not fill the tank in order to flush again. Simple fix, just take off the top and push down on the pump thing, works good. No other problems with our stay!
Room cleanliness. Pool near Disneyland Everything was great
Comfortable and close to Disneyland. The pool didn't open until 9, which means we couldn't use i, because by that time we had to be ready for the park. My kids were up at 6:30 and wanted to swim before Disneyland. It was very disappointing for them and we pretty much has nothing to do for several hours.
Room size. Pool. Cleanliness. Friendly, thorough housekeeping. Great shower head Cable channel system. No refill on sweeter and creamer for coffee on second morning.
Proximity to Disneyland can hardly be beat. Standard rooms are decent sized, modern enough amenities. Rooms were clean and housekeeping did a nice job. Friendly front desk and valet, always saying hello. Would DEFINITELY consider staying here again, especially with a decent rate. Not exactly a bargain price, but you're paying to be so close to Disneyland. The surface of the pool deck was a little dingey, but the pool and hottub were both nice enough and in a great spot for viewing the fireworks.
Great value for the price. About 1 1/2 miles from Disneyland entrance. A few restaurants within walking distance You have to pay for parking
I like the proximity to Disneyland, the security of the hotel and the cleanliness of the room. On the first day of my stay the person that cleaned my room had and artistic side. Whoever the person was made flowers with washcloths and hand towels plus the facial and toilet tissue, it was really cute and showed that the person took time to care about my stay in the hotel. I have stayed at this hotel numerous times and would do so again...Also has a spectacular view of the Disneyland fireworks at night. I was unhappy that I received a handicap accessible bathroom. I am not handicapped nor do I need a special shower. The shower head was detachable but low for wheelchair accessibility and I didn't have the ability to switch to the appropriate height shower head with was in place. I felt the room should have been reserved for someone that needed the assistance. I was also unhappy with the maid service on the second day of my stay...my personal products were moved about in the shower and I do not feel comfortable with strangers handling my products and moving them to a location more convenient for the person cleaning the shower this also occurred on the third day.
Great location Small room for our two girls and us.
Staff were very friendly and rooms are very clean. They had the room ready quickly. I did not like to parking charge. I think parking should me included in the hotel service
Very clean and large room. Very close walking distance to Disneyland. Very quiet.
I love how close this hotel is to Disneyland resort. Sure it's not on DLR property, but It is probably the same walking distance from the parks to this hotel as it is to the on property hotels. The family suite was comfy and spacious. We would definitely stay here again. Parking/Valet fee, but it's cheaper than what Disney charges!
Parking very convienent and We liked the fact that the room had a refrigerator, microwave and coffee maker. Concierge and parking attendants were excellent. Keep up the great work.
The location was great, The staff friendly and the rooms clean. We were able to get adjoining rooms as we traveled with kids and grand kids. restaurants near by made the adventure less of a hassle. The rooms are a little cramped and no microwave or refrigerator. however very nice location We would recommend and will stay again next time we travel to Disneyland.
Location Pillows, bedding
Breakfast was great. Closeness to Disneyland and how quite the room was.
The only good thing about this place is that it is directly across from Disney resorts. Had to pay $20 for parking( for 2 nights), did not offer breakfast like advertised. No one told us, we had to read a small note in the room that "breakfast" was a grab bag of sausage sandwich( that had to be microwaved in your own room), granola bar, an apple, & orange juice. We went to the Starbucks down the street & got yogurt, fruit cup & oatmeal( they didn't add water to it & we just added hot water to it later). You are just paying for conveince with this hotel.
Very, very nice room! Well appointed in every aspect! Twin bunk beds were a huge hit with the kids! Bathroom was absolutely ideal for family with kids- 2 sinks in central area, 1 room with huge walk in shower, 1 area on opposite side of bathroom with tub and shower combo. Getting ready in morning was SO much faster and much less hassle. Parking garage was so neat and clean, valet and bell staff helpful and incredibly courteous. Overall- just as nice or better than official Disney hotels and within a quick walk to the gates of the park. This trip we stayed 1 night here, a couple nights at a Disney hotel...our kids like marriott better. Very high priced
Close to Disneyland and nice restaurants! Clean, good price. Breakfast horrible, same food every morning, having to wait to refill breakfast! Pool was down do to reconstruction. Elevators took for ever only one was working. No gift shop.
Staff was extremely friendly all the way around. Room was very comfortable. Breakfast was ok not great. Very good overall experience A little bit of a walk from Disney
The carousel hotel was a perfect location for families that plan on spending most of their time at the park. the staff was nice the facilities were clean And the price was the best on S. Harbor. The $14 for parking seemed excessive especially since the site said parking was free.
Location is great. Right across the street from Disneyland and easy to get to. The room was reasonably large and the beds were comfortable. The price was also pretty good for the area. The staff was friendly and approachable. Cleanliness and maintenance are less than ideal. When we arrived there was plentiful hair to be found on the sheets and pillow cases. There was gum on the nightstand. The clock didn't work (who cares, everyone uses their phone). This hotel just needs a little more attention to detail and it will be a great place to stay.
Location. Rooms were small. Air Conditioner was loud. Parking for $15/day and resort fee of $5/day which were not mentioned or included when I booked the room.
hotel was very close to the entrance to disneyland for easy walking to park. and the "pizza press" had the best pizza ever! we ate it every night and the price was great! our room was clean and comfortable. the rooftop pool was nice and had a great view of the fireworks every night. didn't like the valet parking. next time i will bring an extra car key so i can easily access my car.
Staff was extremely helpful and pleasant. The location was great, right in the middle of restaurants and Disney land.
Location! Location! Location! Staff were attentive to our needs. Our sink and toilet started spewing up some gnarly purple and black gunk and whent we called plumbing to have it fixed, they came right away! The pizza press is a good quick fast food pizza place with excellent taps! You have to pay for wifi and parking. They should be included in your stay for the price you pay. for as much that you pay for the daily parking rate and wifi, you might as well stay at the marriott two doors down. It is more updated and clean.
Location with regard to the main entrance to Disneyland is great. At the end of the day, the price is good and the hotel is what it is (keep in mind the price). Valet parking is only good until 2 PM the next day, so if you are planning on going to Disneyland the next day, you end up having to pay for parking for 2 days. Also, Valet parking is the only option you have there, no self parking.
It was a quick walk to Disneyland. Not very clean and had a pair of shoes taken from the room. They did not clean our room the first day there and when I let them know the next day it was cleaned and a pair of new shoes where taken. We had to pay an incidental fee for things that where not even in the room. It was refunded but I thought it was senseless that they would charge you for stuff that you can not even use.
We were upgraded after they made a mistake with our room. We ended up with a nice 2br suite the fact that they tried to place us in a smaller room then we had paid for in the first place.
The outside noise was infiltrating the room. Needed the AC to run to block it out
Hotel is amazingly close to Disneyland. It was perfect for our family vacation. Hotel is great value for the price, but would like better bedding.
It was very close to Disneyland, the staff was very helpful and polite. This has to be the first time I had to valet my car in a motel. They made it very inconvenient to hop in my car and get around.
The location is the best, walked right across to the Disneyland entrance. It also has tons of places around to eat. The price is amazing. The breakfast was boxed donuts and waffles, toast, and 2 options for cereal. The coffee was gross and the breakfast area was small and messy. The rooms are small and outdated but I did notice they were upgrading some of the rooms, so maybe our room just has not been upgraded.
The room was clean and priced well. But the staff was not very helpful or nice when it came to answering questions. I'm sure they get asked alot of the same questions being next to Disneyland. Suck it up and be more hospitable.
Clean and affordable. Really close to disney which was where we were going. The walls are really thin so you could hear a baby crying 2 doors down or a couple at like 3 in the morning. Plus the valet system kinda sucks for parking.
The rooms were nicely appointed, continental breakfast was actually tasty. Across the street from Disneyland. The parking here is a complete nightmare. There are only about 30 parking spaces for a hotel that has a hundred rooms. You have to show up at the right time and hope you even get a parking space. If not then you have to "valet" you're car. Which is basically some guy that has to move your car around every time someone has to leave. Because they're going to use your car and anyone else that valet to block the other cars in. I really like my car, and I spent or whole trip worrying that it was going to get damaged because of how small the parking area is. We will never be staying here again.
It was nice and quiet.
Easy to find, close to Disneyland (across the street) Gidd value for a family budget, clean rooms. Nice staff friendly and helpful. Breakfeast needs more variety.
I loved that it was right next to Denny's and across the street from theme parks. That I had to pay $10 for parking!
We were very pleased with the proximity to the Disneyland parks. The front desk staff were most helpful, especially the gentleman at check in. Very basic but the bathtub was spotless. The elephant shaped towels were a pleasant surprise for our 8 year old not to mention the adults. As we are not early risers and had a 6 week old infant with us, we were quite annoyed at the loud wheels on the dirty linen carts rolling across the upstairs hallway. May we suggest you put soft rubber wheels on the carts for less annoying noise so early in the morning.