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Excellent location on the seaside, clean and spacious rooms and hotel territory, good sandy beach and large swimming pool. Hotel's equipment (e.g. key-opened safe locker, hairdryer) and furniture are in not excellent condition, food in the restaurants is good, but not delicious.
cuisine, cost effectiveness,clear beach, good services Though according to conditions of booking prepayment should not be taken, I was charged at the moment of booking a hotel; the hotel is very old, many things in the room are broken and it is impossible to improve them ( f.ex. bathroom equiment)
The smile of the cleaners Yes. 1. Required reservation for swimming pool. 2. Charged 10.7 euro per day for the breakfast of a 2 year old boy. 3. Whereas on your page it os stated check out time 12:00 - 15:00 they demanded check out at 12:00 sharp claiming that it is subject to availability. Subject to availability is not stated on your web page. 3. Poor selection for breakfast. Poorer than 4 and even 3 star hotels we have stayed in spain, poland, brussels etc
Poor service for 5 star.
perfect beach; not far from city center (max 15 min); shopping/ touristic area starts just outside the hotel; good restaurants
It has a very chilled out, friendly and relaxed atmosphere. I liked the fact you don't have to dress up while in the hotel...you can go from your room to the pool or beach and back in your swimmers!! It's a nice easy walk to the night life and restaurants of Ayia Napa. The beach is great. Although its beautifully clean and the rooms are bright, breezy and well appointed, it's quite an and old hotel and shows it's age in some areas. It's not 5 star compared to international stantard but charges as such.
the beach and the sea. cleaning the room more efficient (there were ants and bugs in the bathroom) and changing the air-conditioning system -in my room (110) I felt daily smell from the kitchen
The Grecian Bay has all the facilities you could need for a nice holiday, in a very good location. The food is one of the restaurants was of a very low standard and there was drilling outside our bedroom early in the morning which was really loud and annoying!
I loved it!
Hotel has really excellent seaside location with true sandy beach. The strong point is for sure very good, helpfull staff. The quality of restaurants is not 5 stars
The personnel was very pleasant, kind, always with a smile on their face, ready to help you. We leave it on everyone’s judgment to decide if this is a 5 star hotel! Mislead by the average total grade of the hotel. Compared to the Four Seasons Hotel in Lemesos, & other 5 star hotels this should maximum have 3 stars. Strongly not recommended for a stay due to the following: 1) Waiting every morning for apprx. 20 minutes to find seat for breakfast 2) The swimming pool(only some meters long) is suitable for a small apartment complex 3) Broken lift 4) Expensive, E.G. a bottle of water 500ml costs €4,5 while at the same time a supermarket near sells 12 500ml bottles for €3,5 only! 5) Hotel internal areas are small 6) Difficult to find dinner seat as well as sun bed during the day 7) Carrying your bags from underg. parking only by stairs
The location was good as well as the pool and terrace area were great. The staff were also helpful when asked. The hotel does not reflect the 5* category. The quality of the funiture in guest rooms, furnishings and the general decor of the hotel is old and outdated. One would expect more quality design in a 5* hotel. Though the General Manager who is a professional person explained that the hotel's refurbishment is based on customer wants and demands.
The receptionist (whose name I have forgotten unfortunately) was a most helpful woman who arranged for our transport to Larnaca after our shuttle to Larnaca failed to come.
The staff were really friendly and helpful from befor I arrived and even after I had checked out
Location was very good and we were attending a wedding at the hotel. The staff at reception were extremely helpful and professional. The porter was very helpful and very willing to assist us. Cleaning staff were quiet rude at time of check out.
free WiFi in lobby, breakfast not to charge for WiFi in rooms, indoor swimming pool
I liked the fact that the hotel was so close to the wonderful beach. The hotel staff was excellent. The breakfast was wonderful, many things to choose from. Clean and tidy. The room was big enough. There was a water leak in the bathroom. We had asked for maintenance which was sent immediately. We had left the room while they were fixing it. When we got back the bathroom was dirty, obviously because of the maintenance and the problem was not fixed! We kept quiet about it because we didn't want to ruin our vacation. The pool was tiny for 5 star hotel but we didn't mind, we had the beach!
Stunning location on the beach, excellent facilities, and friendly staff.
The hotel staff was amazingly kind and polite all the time! Also the hotel manager upgraded our room free of charge.
Slidte værelser, huller i møblerne, askebegere på værelsene trods man bestilte ikke ryger værelser. Antennne stik til tv i stykker....Hotelpersonalet var fantastisk søde, venlige og hjelpsomme. Godt køkken til rimelige priser. Behøver en vesentlig make over på værelsene.
Located on the beach. Provides beach/pool towels No tea/coffee making facilities. Stupid and inconvenient beach towels changing system. To sum up - average beach hotel, not 5*, just 4* max.
breakfast was good. pools environment was good.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx pools were not so clean. Entertainment very minor at the hotel day and night. restaurants not so active...At check in, they had us prepay the full amount of the stay. We had to leave 1 day earlier for emergency and they refused to refund...televisions are still old fashioned although this is supposed to be a 5 stars...
We loved how the hotel was right on the beach. We simply alternated between swimming in one of the hotels pools or alternatively at Nissi beach in the beautiful Mediterranean sea. Did not expect to have to pay extra for the use of the safe. TV channels were slightly limited. No Tea or coffee making facilities in the room.
The sports facilities, level of comfort and interior decor, other guests that I met The quality of the in-room computer wifi system could have been better.
The pool area is amazing for relaxing, sunbathing and swimming. WiFi was so expensive and was not available in the rooms.
No need to go anywhere. Food is great, the beach and swimming pools are on your doorstep and there is an on-site supermarket. No parking problems at all. No cash needed anywhere. Only negative was a hard mattress that made sleeping less comfortable
Cleanliness, and friendly Staff no kettle in the room
Good facilities, spacious pool complex and situated on beach. Staff very helpful. Easy walk to bars and restaurants but allow around 25-30 mins for central area. This is a large hotel catering for package tours though the scale of the place copes with the numbers. The in-house entertainment can be off-putting. Breakfast is a crowded event. Difficult to attract attention for coffee. General breakfast experience was poor.
That they were a lot of scheduled events, especially for kids I had to make a huge distance to go from the one side of the rooms to the other
Family suites are nice and big, just what needed with 2 children. Loved the pools and all outdoor environment. Breakfast was rich. Most important the kids loved it as it had good facilities for them.
Pool!!!!! Excellent! Everything was great!
Friendly Staff / Clean Room
We absolutely loved the hotel, the staff was so friendly and the hotel itself was perfect. Nice rooms, beautiful swimmingpool and enough restaurants to choose from. Would definitely come back again.
excellent staff,very friendly.great facilities and excellent food.We ate dinner both nights. Noise from front of hotel after midnight.Cost of internet which did not work properly anyway.Most cafes give free access for the price of a coffee.Our party of six spent hundreds of euros and then 8euros for internet-wake up to the real world.
Location, cleaniness, staff, gorgeous
the luxury of the hotel and the facilities that offer together with the relaxing environment is a pleasant for any visitor there.Also the price was excellent. the only small dis-advantage was the cypru's stations on tv.Only 2 stations were visible.
Outdoor pool is wonderfull and all ambient around it. Breakfast is also good,various food is offered and served. Nice bars and restorants of this hotel.Close to main street, situated just in Agia Napa city center.Parking is free. Standard rooms are 3star rooms, everything is limited....only 8 TV channels, what is really poor...if you can, better choose for superior rooms. Famous Nissi beach is not reachable by walking only by car, and public beach is 7-10 minutes by walk and is not really good. Local Church bells are ringing 07:30 in the morning so if you are not good sleeper this time will be your wakeing up time. Reception did not want to borrow us eletricity plug converotr, they sent us to local shop to buy it.
Location Hotel was definitely not a 4 star. It was an old hotel that was only half refurbished. A 2 star hotel with a 4 star facade.
near the night life and beach the air condition in reception and breakfast.the behaviour of the staff
The staff was nice. The room was clean and comfortable but not outstanding as one could await for a room that is supposed to be superior ( high season : 200 E per night says a memo in the room ). The breakfast is fair very english oriented. small things not really annoying but funny : You have to pay on arrival. A first for me. You have to pay for the safe in the room. The linen are changed only 2 to 3 times per week by regulation. Not that I would have them changed everyday, but I may have to for some reason. And I do not like not to have the choice to keep them or not.Interrestingly also, this remark that you cannot take away food from the breakfast buffet, or you have to pay for it. Never seen that in my life.What is more annoying if you want peace : I had a room with view on the swimming pool: from there you hear very well live concerts given at the pool. Again it is in town center in a very party oriented town ( peak season ). So you must know what you want.
Udendørsfaciliterne såsom swimmingpool var udmærket for børnene. Når jeg købte mad, drinks osv på min hotelregning, fik jeg ikke nogen kvittering for det jeg havde købt. Da jeg tjekkede ud den 13/7-10 kl 08:15 betalte jeg regningen med mit VISA Kort på det beløb han sagde, fik kun den kvittering fra maskinen, ingen regning så jeg kunne se det samlede beløb, jeg havde brugt. Den unge mand i receptionen, sagde at chefen ikke var mødt og derfor ikke kunne printe en regning ud til mig, bad ham om at sende en til mig på min mailadresse, men har ikke modtaget nogen endnu.
det var et super ophold, dejligt hotel
The pool and access to the beach was great. Lovely beach. The food was not great. The beds were extremely hard and uncomfortable. You had to pay 2€ each day to use the minibar and to use the safe you had to pay 3€ per. day + deposit on 10€! No ATM machines nearby. 15-20 minutes walk in to Protaras City center.
exelent location,great view,cofortable rooms
Very helpful staff. Very nice view from the balcony. Quiet hotel. The breakfast was not much to brag about. The beach is small and there are a lot of rocks in the water. However, it is close to everything else, so we went to Nissi beach in Agia Napa for the day, and that was brilliant. I would recommend it - especially if you have a car.
Rooms pretty old, need renovation. Poor facilities. In general doesn't look like a 4* hotel.
The cleanliness of the hotel They need to upgrade their rooms
Good basic hotel giving the service we expected in a nice quet location walking distance to main restraunt area Would have liked more food choise on the buffet
It was a family hotel therefore many children were making noise..there was no shampoo or soap in bathrooms. This never happened to me in other three star hotel.
Next to a nice beach. Loud music from hotel entertainment programmes until mid night
Hotel is very nice situated at the beach. Very nice big terrace open to sea where you can enjoy your breakfast, all is easy for access.Good recreation program, table tenis, boching at the beach, volleyball at the beach..Open restaurant is very nice and prices of snakes are afforadable. Hotel is 5 minutes drive from Agia Napa city centre, so around 4km, and it is at ideally quite position for resting. Very nice sandy beach just at the front of the hotel. WI-FI internet is free and access is everywhere in hotel. Gym and indoor pool are just giving a good picture of this 4 star hotel. Special programs for guests in the evening hours with music and tombola, as well as good program for children. Rooms are speciuos and good, quite large. First nice we were sent to hotel near by as our hotel was completely full. Umbrellas and beds at the beach you must pay for it.
great seaside location, nice sandy beach, kind and polite staff, clean rooms, well-organized animation programs (although we were not particpate in it)...Breakfast menu was also.o.k.. So, it was a pleasant (but unfortunately short) stay over there on a good - low-season - price level. We will come back, for sure. nothing special, only to pay for the sunbeds and umbrellas or the night porter with dandruff...
The location of the hotel
A perfect location, relevant equipment, plenty of room, vast & comfortable with careness services at the wonderful beach.
the open veranda/pool bar/breakfast area and its location on the golden sand beach.
Afslappet atsmosfære og familievenlige omgivelser. Dejligt stort poolområde med sjov underholdning de fleste dage. Det har ingen betydning for os, men det undrede os, at vi skulle betale for hele opholdet ved ankomst til hotellet når det hos booking.com var blevet oplyst, at man kunne vente med at betale til man forlod hotellet.
Location was very good. The rooms were clean and the pool was nice. The furniture is pretty old. There were some bugs crawling in the hall and some ants in the room. I guess this was due to open doors from pool area to the hall and from balcony to the rooms.
The hotel was very clean and the staff very nice and friendly. Great pool. Good location. Hotel rooms very old. No double beds.Sheets and blankets very old.No remote for tv,no cable.No cleaning products to wash your dishes and cleaning staff didnt wash dishes either.I felt 100 euro per night quite expsensive for a old and very basic room.
Big apartment space with kitchen and cooking supplies (pots/pans/plates/cups), nice pool outside, living room and bedroom. Great location across the street from the beach, short walk to all restaurants, bars, and clubs. Not very cheap, but you get what you pay for.
Location, staff, ne gym facilities Sauna was broken
nice pool. alot off scandinavians. No brits :) staff at the pool bar was not nice.. Didn`t even try to smile.. Exept one young swedish guy doing his best!
Good location (close to the beach and directly near shops, restaurants), nice staff, spacious room(s), free WIFI, free parking at hotel site.
Very close to main centre of Aya Napa. Nice pool and restaurant / bar area. Rooms were a bit grimey (I found an old piece of spaghetti stuck to the wall by the kitchen!).
The location was excellent. Beach, shopping, and clubs within walking distance. The beds were uncomfortable and room could use some upgrades.
facilities are good in hotel, if they decide problem with cockroaches it will be pleasant to stay there. there were big cockroaches in our room and the only thing staff has recommended is to spray the repellent as if it is usual thing. I wouldn't recommend to stay there if you would like to have pleasant vacation
i admired best the car park facility with 24 hour reception to offer needed help. the internet service is a rip off, but the wifi compansated for it.
One of the best locations in Protaras. The photos show the new renovated lobby and suits, while the usual rooms are not renovated.
The Location The allocation of sunbeds , should put a large reserved sign on them
Calm relaxing pleasant good standards and nice breakfast, beach very close buy, very clean and very very comfortable beds
How relaxing and comfortable the hotel is. Also like all the improvements since we were married there last year, such as the improved superior rooms, the poolside furniture and set up. It would be nice if it were cheaper to stop there per nite and if the bar costs were cheaper.
al a carte menu excellent and attention to us cannot be faulted. have recommended your hotel already.
The location was perfect. You could sit by the pool, and swim in the clear blue sea, which was amazing. The hotel was clean and fresh looking. Very modern and appeals on this basis. The breakfasts were good. The Guru bar was nice, very romantic. Not cheap either for the accomodation or any extras (drinks etc). The hotel staff weren't particularly friendly or attentive. The rooms (we had a standard sea view room) aren't spacious by any means (especially the bathrooms). Not a big deal but people should be aware of it,
The location.It is by the beach,close to restaurants,bars and shops.It is a bid noisy though if you choose a mountain view room. They don't allow the use of the swiming pool after 7p.m which we found a bid upseting because was still very hot to do anything else.
Excellent hotel, staff, and location. Reception is veeery good
view, front desk terrible service ,lounge do not know how to make drinks
food was excellent, air con was to a very high standard, I asked for a room upgrade and i got it, the bed was huge! choice of tv channels too poor, radio didnt work, breakfast finished too early, some of the food orders werent right, although still delicious
Very god location worn out rooms, needs renovation to be forur star !
The location of the hotel was great. All the services and staff were very friendly and helpful. We had the best room (we think) the view was amazing. We would have preferred a double or queen size bed.
They gave me a bottle of wine for my birthday and I did not tell them it was my birthday. I need a plaster for my nail that had broken and they never had one.
The staff were very friendly and hospitable and the location of the hotel was excellent.
Very good quiet location, nice beach, good breakfast and pool bar, tea/coffee maker. Free wi-fi (but only in lobby). Vatiety of dishes at International night buffet.
Swimming pool was closed by 18:00
Friendly staff , excellent food, overall excellent hotel.
Room was big. Room was old, sheets were clean but old. Some of the staff was unfriendly and biased towards nationalities. No WiFi in the room as promised. Was charged by minibar items I did not use - be careful when removing items from the minibar and placing them somewhere else. I needed some space in the refrigirator.
our room was upgraded to sea view with no extra charge, the room was clean and the food was very good in a very good price, the beach infront of the hotel was perfect the cypriot greek night