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WLAN, god morgenmad. Sengenes madrasser var af ringe kvalitet og endnu værre er at man har ment det nødvendigt at komme voksdugslignende materiale omkring disse så det føltes som lå man på gummi.
Det var en utrolig lækker morgen buffet Ikke nogle
Fremragende beliggenhed, 1 minut fra Altstadt. Hotelpersonalet var utrolig hjælpsomme.Gode parkeringsmuligheder, med lidt held lige uden for hotellet.
morgenmaden var udmærket i forhold til prisen. hyggelig atmosfære i lobbyen. gratis internet.
Localização. Extremely arrogant and unfriendly staff, bathroom curtain in the window (without privacy ,..., uncomfortable), heating did not work, problem to exit the parking lot (car and truck stuck because the reader did not work and the staff were arrogant), expensive internet, Breakfast bad, shower / tub floor watering.
The staff were very helpful and resposive to client requests. No.
A little more expensive than most in Augsburg, but well worth the little extra. Central Location and a good Bistro.
It is very relaxing and beautiful!
the rooms were large and it was situated in a good location some staff needed to realise that not all australians cannot speak german
Very friendly staff. Very good breakfast.
ease of parking, availability of restaurants in different price ranges, location.
Location Carpet was stained and dirty, the pictures on the website did not match up to the actual rooms.
Good central location, easy walking distance to sights. Helpful, attentive staff; excellent Sunday buffet brunch. After arriving, we extended our stay for a third night. Process for internet access through a contract vendor was clunky; full 24 hour access expensive. Some staff unaware of procedure to offer full access, offering only 30 minute cards.
Quality and size of room and bathroom
The room was exceptionally large, clean and due to the hotel's location, very quiet As in most hotels, parking was available but tight. Few eating facilities in the immediate area.
Could not get anything to drink after 10:30 hours.
The satff is really friendly and helpfull. The room was clean.
nice staff, good breakfast the rooms are not very clean and nice, however they are quite sufficient if you don't have any "high requirements"
NIce quite hotel with easy access to all types of public transport to get to central Augsburg. Nothing really to do once you are at the hotell as nearly every tv chanel is dubbed in german and not much in the hotels close sorounds
Udmærket placeret i forhold til byen, dejligt med morgenmad i gårdhaven, rart at man kan benytte en ordentlig garrage.
Hyggeligt hotel med fremragende morgenbuffet, værelse med lille terrasse i et roligt kvarter. Kommer gerne igen.
the very good value for money. Everything there was easy for access. We could walk to the city center in two minutes. Parking on the street free in between 6pm and 10am. no, everything was good.
This place have two same hoteles. I hope stay hotel near the station, but I take to hotel from far staion. Maybe my miss take.
My colleagues and I found the Hotel reasonably convenient and the breakfast enough to satisfy our needs Distance from HBF with no direct Tram route. Also lift in need of repair, temporary limit of 3 persons.
15 mins walk from Hauptbahnhof is acceptable. Free internet access. Only 1 computer available for Internet
Additionally Car Parking costs of 8 Euros
Logistic position The brakfast if not a choice. they charge immediately. the charge on credit card is dome at the arrival. people on the receipetion desk too fast.
Unpretentious, but nice. Big room, good choice of food for breakfast. While not exactly central location, it is within easy walking distance from wherever you might want to go in Augsburg.
Close to the centre of Augsburg No
Quite good location, good breakfast. Rooms are not very well equipped, you have to pay extra for everything. There is 1 computer with internet for the whole hotel.
Receptionist was very helpful when I asked for extra towels and pillows, 24 hr bar/coffee available, free internet access Stains on bedroom carpet and seats, impossible to have a window open because of very loud street noise, buffet breakfast charged extra and expensive compared to breakfast in local cafes.
Courteous service, good meals I would appreciate if there was a kettle and a mini bar
rich breakfast, sauna and pool free of charge, definately good value for money, cosy and tastefully decorated rooms no restaurant
Staff were very helpful and always smile. Breakfast selections are good. TV room does not have CNN station or any English channel.
Rooms are very nicely decorated, excellent breakfast buffet, good sauna and massage service, excellent value for money
This was an unexpected surprise. The hotel was situated in a quiet residential neighborhood. Very homey & comfortable It was a bit far from town, but there was an excellent tram service
Nice, Quite, nice facilities, friendly atmosphere no
They have a good structure and confortable rooms
The hotel was comfortable and good value with good facilities. Breakfast was good with a very varied choice. The centre of Augsburg is easy to reach by tram which passes the end of the road. The staff were very courteous and very helpful, particularly the young dark-haired Receptionist. It has a lift and small swimming pool which, unfortunately we didn't have time to use. A bit difficult to find down a small side road. Expected it to be less 'urban' that it was. The outside which looks very tired does not bely the interior, once lit!! Automatic economy lighting gives a first impression of it being very dark and gloomy. Parking is free and available on the street outside but very limited spaces. There is only one restaurant within walking distance whiich was very good ( The Berghof)
friendly stuff, clean room There was a sort of mechanical noise (presumably coming from the radiator) during the whole night. That was really annoying (was pretty difficult to fall asleep)
the room is clean, bright, quiet and comfortable. nothing.
Free parking, cost of hotel room, walk to downtown, very comfortable room and bath, nice breakfast....we hope to return. Night noise from street....but you can't have everything!
Room was nice Too loud
Perfect position in the downtown with a very good parking just in front of the hotel, which is free of charge for the guests!!! Clean and cheap, perfect breakfast!!!
Everything - fine. Staff - 5+ Only trams nearby...
The welcome, the clean room with excellent shower, good breakfast, location
In our section, they have a system where the lights in the hall come on automatically. We found ourselves in the dark several times.
the room although in an anex building was newly renovated, very tasteful, escellent bathroom and all really spotless it is quite close to the centre, about 10 mins walk to the main square the male staff member, who was unfortunately rostered on a lot, was incredibly undfriendly and was not helpful at all. i would not recommend the hotel for that reason it lacked any cheerful atmosphere and was a coldplace to stay
Only stayed one night could not find any faults
Hotel was in the center of the sites we wanted to visit. The hotel clerk was extremely helpful went out of his way to find a mechanic to repair a broken window in our auto. Parking a little tight, but hotel personnel let us park there after we checked out so that we could continue sightseeing. Cordial staff.
Friendly, offering excellent accomodation, with the added benefit of restaurant attached to the hotel which was fairly priced & produced good food. Lack of english speaking TV channels. The only one was the BBC World News or MTV
Very comfortable. Nice terrace. Ample parking. The menu was not very wide-ranging.
Frendly staff very small room for a double. Set out for a single 1 set of towels 1 pillow etc
It is an Hotel managed by a family so they really care about customers comfort and try to help you any time My only complain is that is little bit far from city center and you need a car to reach the main atractions of the city
All that previous reviews said and then some! The staff couldn't be more gracious, sincere and helpful. They were an absolute delight as was everything about the hotel itself. It was very easy to get to town in a snap with the tram running right in front of the hotel. Every convenience possible. The garden makes for a lovely retreat and oasis. I couldn't be happier with this choice of hotels and would most definitely stay here again. In a beautiful, peaceful neighborhood. Not a thing!
When we booked this hotel, we were a little unsure what to expect. We absolutely loved everything about it. The staff was absolutely incredible. We miss them already. Clean rooms, great breakfast, beautiful garden, great location (just a tram ride from the main train station). We want to come back to Bavaria again for many reasons - when we do, we're staying here.
The sitting room/bedroom arrangement is very comfortable The location which is a bit far from the center of town and it is on quite a busy road with lots of traffic and the trams running through.
Very relaxing boutique hotel with wonderful hosts. Stayed longer than planned.Great garden aspect. No English channel nor Lcd but who wants to watch TV? But they said that was a glitch and is being fixed.
Everything; location, staff, facilities, breakfast selection & ambiance all were superb. Will certainly return. nothing
The staff were excellent, friendly, and professional. The facilities and grounds were attractive and nicely maintained. Breakfast was great with a variety of foods offered. They even offered to cook eggs and bacon for us. The location is a bit tricky to find, but it is a quiet, lovely place to stay.
Very comfortable, lovely garden, tram across the street, good breakfast really liked it
The staff was excellent and the room was great with a nice seating area. Quiet too! Free parking and convienent to transportation to the city.Great place and great people.
We enjoyed our Stay at Villa Arborea very much. Everything about this hotel, including the beautiful gardens and excellent service was above expectations. The owners and staff were polite, friendly, helpful and certainly interested in their guests.
everything was very good