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I'm not giving a poor review because I stayed there. I was not able to make it to Baltimore that day. I was not able to get a refund. We were not able to make it to Baltimore that day.
The location was perfect walking distance to the beautiful inner harbor. The view was great only because we were on an upper floor....our friends stayed on floor 2 and had a horrendous view of an old dedicated balcony. The accommodations were nice and staff was friendly. Our floor in front of the fridge in our room was always wet. The bathroom was pretty outdated and the fan in the bathroom had no purpose what so ever it was there for decoration and to make noise. Was upset that our room wasn't ready yet we got there at about 3 and did an early check in and said what time we would get there to ensure there would be no wait and we had to wait until 5oclock.
It's a block from the harbor. The rooms are huge, clean and modern. Very quiet and comfortable!
bed was soft staff was friendly the breakfast was basic, should not say hot breakfast
The hotel is a fun place to stay. The staff treats you like you're part of their family. The staff wear their own clothes, and the casual atmosphere is very friendly and welcoming. We didn't know that we had a microwave and refrigerator, or a hot breakfast buffet until we got there. It was a nice surprise, and we took advantage of all three. We will definitely stay at the Brookshire during our next trip to Baltimore.Special thanks to Yolanda at the front desk!
Location Destination fee
Location was great, staff was friendly Room smelled of smoke, even though it was supposed to be non smoking. Otherwise the room was very nice.
comfy beds good breakfast smelly
I was very pleased with the location of this hotel it is just a short two block walk to the harbor. The room was comfortable and the kitchenette was nice to have available although I did not use it. It is definitely decorated in a trendy style which was a nice change from your typical hotel. The other people staying there were mosly young couples. The hot breakfast that was included with our stay was great! It was a nice selection of items. There was very little I didn't like but I did not like that there was no iron available in our room. There was also no towel bar on which to hang our towels. I would have preferred that the bathroom be a bit cleaner (the tub was stained and there was dust in the corners).
fire alarm Saturday night and the fact we could not get back into our rooms for almost an hour because the elevators would not work and no stair access to 3rd floor. Very disappointed.
Very pleasant staff. Very accomodating as well. This is not their fault, unless they failed to communicate to you, but there is no "buffet breakfast" even available at this hotel. They do not have a buffet breakfast. And hotels really need to stop touting "continental breakfast" as any kind of perk. A few danishes and coffee do not make for anything special.
The time I stayed before in February It was dirty. Thye never cleaned my room
I like the decor and atmosphere as well as location Guest elevator not enough
redsox game, aqurium, ft mchenry, fells point
Staff was excellent, from the checkin by the employee named Emperus to the check out. Simply great service.
Allowing pets was a plus for us. She enjoyed her visit as much as we did.
The management was awesome Need to change the main bath mat daily not the tab mat. I had the same one for 5 days
The staff was extremely friendly and helped to make everything about my stay as convenient as possible. The interior, ambiance, decor and architecture were beautiful and opulent. The location to the harbor was awesome and just enough out of the way to not seem like I was on top of everything. I was not disturbed once by housekeeping when I was in my room. For the prices I paid it was definitely worth it. I didn't have a microwave or refrigerator inn my room which I think should be standard in all rooms. Out was hard for nude to keep drinks and left over food or snacks cold and I had to go downstairs to heat up my food. They accommodated more when and I asked for early check in because I arrived earlier then I planned. I also like that check out is at noon and not earlier and they didn't rush me to leave past noon. The bed was super comfortable, one of the best I've ever slept in. I liked that they had a little store also because my allergies were acting up and I was able to get meds. The free breakfast in the morning was very delicious. Also free coffee 24/7 was very nice. I would like them to provide free water bottles also. The complimentary shampoo, conditioner, and lotion were all name brand which I think is important and appreciated.the only real gripe I have is the elevator. There was only 1 for my side of the building. It took awhile sometimes but that's hardly a big deal. All in all I would stay there again. I thoroughly enjoyed myself. They also had a really beautiful outdoor patio with a fire pit but I did not partake. I also never knew if there was a pool and I would have used it I've I had a longer and not so busy stay. If they don't have one they should. I can't wait to stay there again. Nothing except that elevator.
Loved everything about this hotel. Will come back every time I come to visit my daughter here in college.
Convenient location. Not necessarily the cleanest hotel.
Room was clean and comfortable. Helpful staff. Great location - a few minutes walk to the harbour and the aquarium. The building used to be a bank from the 1900s and they have retained a lot of interesting features. Great selection for the included breakfast. The only parking is valet ($35 per day). On the last day (a Sunday) we went to breakfast an hour before it was due to end and there was no coffee left. We were there for 30 minutes, but it was never replenished, even though I and was told more was on its way. This is a minor annoyance. I would stay here again.
Large Rooms, great breakfast, friendly staff, clean, quiet, character
Clean rooms. Accomodating staff. Let me check in early.
Location was perfect We needed a new remote control for tv and staff ca,e up immediately. All staff was by friendly Our room desperately needs new mattresses. 11018 as soon as you walked in you could tell because of the lumps. Everything else was wonderful.
Nice hotel in a great location - easy access to the inner harbor! Nothing
Great location! Welcoming and very helpful staff! Large & Clean room. Will definitely stay again. Can't say anything bad about our stay.
The location was great. Across the street from the harbor. The staff was helpful and friendly.
Ok. Busy weekend. Crowded elevators and lobby.
The view in the room, the room's cleanliness; the design, the staff , the convenience re :parking
After paying over 300 hundred a night, they ofer you a view upgrade for an extra 40 a night, which is fine is a beautiful view of the harbor, but you have to pay an extra 30 dollars a day to park your car. And when I ask the offer me the internet for free but since the person that checked me in was not there they tried to backed out of it saying that there was no way they could give it to me for free because it was 15 more a day. The people at front desk were very, very rude. Except when you are checking in and they are trying to sell you something.
Friendly staff. Beautiful rooms. Great car service.
Location Added parking charge.... $15./ night Late check in....3pm Noisey air conditioner Poor shower set up.....potential water disaster possibility
The amenities were stylish and up to date. The room was clean and very well furnished. Finally, the staff were very pleasant and the breakfast choices were good & fresh. The parking lot was small - however the price for parking was very reasonable. That's actually a big plus.
- very nice and friendly staff - very big and clean room, with everything we need - when we come back to Baltimore, we will choose this hotel again - a refrigriator in the room in summer months would be good (but sometimes they are very noisy in the night, so better to have no fridge, but an excellent quiet sleep)
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Friendly Staff; inviting decor; competitive pricing. Located beside a church with a significant homeless gathering. Had it just been my husband and I, it would have been fine. However, due to safety precautions, we had to drive and then pay to park due to unfamiliarity with the area.
Close to inner harbor, less expensive than other hotels in the area. Very clean and quiet - the rooms look amazingly new and spacious! It's situated in a run-down neighborhood - we saw a drug deal going down about 200ft away. You have to pass through a lot of depressing areas to get to the Inner Harbor.
The closeness of the music venue to the hotel, we were able to walk to many places to eat and drink and the music venue. they had a nice evening happy hour with wine and cheese for guests, which was nice. Paying for everything! Microwave: $10 Refrigerator: $10 Parking: $15 Late checkout: $35...are you for real? And the continuous noise from the adjoining room until 6am.
Clean room..rooms were nice size. It is further away from the city than I expected. Also, while the hotel itself turned out to be an ok experience, I thought I would be getting of into a Hampton Inn Fairfield Inn...
Nice room, very quiet. $15 for guests to park car in lot. Notified about Thursday night party after it was already over.
Everything and everyone was great. Didn't expect to have to pay for parking. First time having to do that. But still will be using you guys.
The staff was very very nice and helpful. They were very accommodating to our needs. Hotel very modern, looks to have been just remodeled from old factory. Clean, good for one nights stay only! This hotel advertises that it is in the Inner Harbor area however it is NOT! I was disappointed for the rate I paid for this 2 1/2 star hotel. The parking is horrible with very limited spaces for guests. There are no microwaves or refrigerators in rooms!
I loved everything about Blancnoir. From the time we arrived to the time we left it was very comfortable and inviting. We were welcomed right away. It had a home feel to it rather than the feeling of a hotel where you check in and go about your way. The knew which reservation I was and what room I was in. I would highly recommend this to anybody looking for a relaxing weekend away. We were only about a 5 minute walk from a lot of restaurants and plenty of things to do. The location couldn't have been any better, no busy streets right outside with a bunch of noise. The breakfast was a bit different being that we didn't know anybody at the table but it was fun once we started talking to one another. I will definitely be going back for another visit in the near future
Awesome bathrooms, clean rooms, breakfast delivered to my door, bed size,friendly staff, the whole nine yards Sound of cars at night(second floor)
Everything. Staff was SUPER friendly! The room was more than we expected. Enjoyed the decor. Parking was easy and included. Breakfast was served to our room on time. . Placing as our number 1 place to stay when we come back to Baltimore.
Beautiful, luxurious room with amazing hot tub. Great location, extremely friendly staff, and delicious breakfast included!
Large comfortable room. Friendly, helpful staff. No closet, shelves or drawers, so no place to put things like laundry out of sight! No desk (although when I inquired they brought up a small table and chair that worked OK). Instead of the Murphy bed (which I had no use for) I would prefer a desk and dresser or cupboard.
All staff were extremely friendly. Valet (Jody) went above and beyond to assist and always had a smile on his face. Decor is appealing and modern, the rooms were spacious and nicely done. Pets are allowed however if you are traveling without a pet you would never know dogs are in the building in regards to cleanliness and the occasional bark. Close proximity to all attractions. Elevator security features were a plus. Would definitely stay again Bedding had stains, no mini fridge or microwave in the room, check-in a little awkward
The urban element There was limited hot water in the shower at times. Having some sort of room service would be nice.
We really enjoyed our stay. The layout and design of their "lobby" was very modern with an industrial twist to the decor. They don't have the typical imposing front desk. Instead staff meets you at the door with a tablet and checks you in. The elevators are extra secure with room key only access. There is valet parking which is extra, but well worth it as we would have spent the same or thereabouts at a parking garage. Our room was amazing and nicely decorated. Excellent bed, excellent shower, but next time we will bring a cooler. Our room had a great view and was very close to the venue at Rams Head Live where we were headed. The next day there was a great band playing in the lobby so we stayed longer for that too. Most of all their staff was incredible!!! They were always friendly, knowledgeable, and ready to do anything for you. That includes the maid in the elevator who gave us the history of the building and the head engineer who was helping out in their great bar/restaurant when they were way overloaded with people. Great experience from beginning to end. We can't wait to come back.
Great price for the location and on a weekend too!! Room was facing street which was very noisy for 6am- 9am on a Saturday, trash pickup, street cleaning and another loud construction truck nearby but otherwise no complaints on behalf of the hotel staff or facilities!
I liked the bikes for use, the game room, the lounge/cafe/restaurant. I also appreciate the stage for community engagement and fitness room. The room itself was small but had a large, luxurious bathroom. It didn't have a business center. I had to ask the front desk attendant to print items for me. Parking was additional and somewhat expensive.
- location and fun atmosphere - nice tv - great amenities like bikes to rent and live music - easy to book - awesome soap in a very large bathroom - tile floor in bathroom with no door to bathroom and hardwood in entrance and around the bed. easy to clean. - made to look modern and minimal - GF claimed to be bitten by bed bugs. - The potatoes with the RL breakfast were soggy and the egg whites in the skinny scramble were under cooked. - closet was odd with downward sloping hangers too small for business jackets, no dressers. - too few electrical outlets. in order to charge your phone you had to place it under the tv all outlets next bed were overloaded with phone lamp and alarm clock.
Loved the decor and atmosphere!