Hoteller i Baltimore i nærheden af Royal Farms Arena

Valet service for 30 a day was best option for parking and staff was prompt. The furniture was ripped. Down comforter was ripped. Bottom of toilet was dirty. Room was by an alley so was a nosey Monday morning with trash pick up. No need for a Wakeup call that's for sure. And could smell exhaust fumes in room that morning as well.

I liked that we could get place to place with no problems in our car. But it wasn't anything too special. I didn't like the rude valet people I didn't like the bed or the room I didn't like that they came in our room without asking did we want it to be cleaned. I would have rather stayed at The Ebassy Sweets in Baltimore I could have splurged and gave them that extra $100 and would have had a better nights rest. Also I didn't like that you could hear the street people yelling outside of room 1018. Over all I would not stay here again. THIS IS A ONE NIGHT AND KEEP IT MOVING TYPE OF HOTEL!

The location was great, right next to Camden Yards to see the Orioles baseball game. Hotel reservation could not be found and they were not helpful. Our room was not cleaned until 3 pm and we needed towels. The indoor pool was cold, not heated and was so cloudy and dirty you could not see in it!!! Coffee shop/restaurant had long lines.

Couldn't even check in 1 hour early. Stayed here due to proximity to Camden Yards so we could park and not have to worry about our vehicle. When we arrived we were told they didn't have room to valet our car because of the game, which is the entire reason we picked this hotel. Whatever. We went to the 4pm baseball game and came back to check in. They gave us keys to a room occupied by another family. Went back to the front desk and was told they had no room for us because of a flood and they were waiting for a room to become available. Said we could go to the pool and then get dinner. While in the pool they told us the restaurant was closing early so we would have to order carryout. We ordered carryout at 9:30pm and didn't receive our food until 11:15pm because we were told to wait in the lobby by the front desk staff and apparently our food was taken somewhere else. My 3 kids aged 5 to 10 were miserable waiting until after 11pm to eat. Finally got into our room around midnight. Complained the next day to the manager and was told we wouldn't have to pay for our stay. It's been over a week and we are still waiting for the credit to our account. Called the accounting department, left message and never heard back from them. When we were there it was very apparent many people were having numerous problems with the hotel including 15 minute waits for the elevator. It was also apparent management is not willing to roll up their sleeves and get things done. They appeared more likely to be found hiding in a back room somewhere.

On a business trip - checked in at 2pm and because check-in wasn't for a bit, front desk helped me out. "Upgraded" me to an amazing suitt overlooking Camden yards. It was a rainy cold night, and the orioles were not in town. I can appreciate upgrading someone when neither of the above were factors. The room (667) had great views and hangout areas, BUT NO BED!!! WAS RELEGATED TO A PULL OUT COUCH DESPITE PAYING TOP DOLLAR!!

Loved the location Besides from the hookers on our floor from room to room, the fighting in the hallway at 1am in the morning and the party going on down the hall with employees and guest with drugs being used

The location was convenient. The staff was rude. It took 3 hours to "find" my reservation, it was dusty, dirty, hairy, ac unit wouldn't work and extremely overpriced. At 8 in the morning a woman who worked there put her ear to our door waking us all up tapping and when I opened the door she said she was just checking to see if we were all there. Checkout was at noon.

Staff was extremely helpful and courteous. The breakfast options were limited.

Staff was awesome They told me water was going to be turned off from 9:00 til 1:00 which was okay cause woke up in the morning to go to the aquarium came back around 6:00 and still no water. When the water did come on had no hot water.

Convenient location Hotel was okay for people it serves

Location There was no hot water and wifi does not work

Convenience to convention center No continental breakfast

The hotel was in a great location and beds were very comfortable. I booked the hotel because it said kid friendly. After reviewing the website, I realized there was nothing to keep kids entertained. I tried to cancel but was told no refunds. We decided to make the most of it. My 5 year old was going a little stir crazy in the room so we decided to walk around. He saw an escalator and would go up and come down the stairs. I was told he was not allowed to do that. I figured it was high up so they didn't want him to fall down. We went to the other side where there was only 4 stairs. Again I was told he was not allowed to do that. He wasn't running or bothering the quests. I could have allowed him to run up and down the hallways (which I thought was inappropriate) to let out some energy, but decided going up and down the stairs was a better option. I felt as if my family was not welcome. Why label yourself kid friendly, when you prefer not having kids there. I was truly disappointed.

It was a nice place to stay, nothing extridinary. The acoustical value of our room was horrendous. We could hear our neighbors conversation. Could also hear people's conversations in their rooms as you walk by the entry door. Even heard a couple having relations walking by their room. We won't be staying there again.

The bed The view and cramped hallways

The beds were comfortable, but also had no Comforters. The rope light flickering mood wall was cool to look at since a previous guest had smashed the TV and it didn't even turn on. The sink didn't drain, there was no climate control whatsoever (there was a programmable thermostat in the room, but I don't think it was attached to anything) so, would advise against staying here late may- early October unless you like sleeping in extreme heat. TV was 100% broken, but luckily the wifi worked so I could watch Internet TV. Staff did 0 to change anything. I'm really surprised Best Western has their name on this place. As a traveller with low standards this place has exceeded them. Don't ignore the reviews like I did. Or you too will end up brushing your teeth in the bath tub.

The only thing positive I can find to say about this hotel is that it wasn't infested with bugs. I'm still not sure why, given the complete absence of cleaning services. Room was need of repair: door deadlock wouldn't latch, shower door replaced by curtain held by pipe clamps, broken towel rack, peeling wall paper, sticky floor and elevator. No cleaning service for entire week. Took 24+ hours to get broken glass picked up, small shards still in carpet. Desk staff inactive and indifferent. Wifi slower than a fax machine. Would not provide alternative room nor offer refund.

Pretty dumpy but for the price it is understandable. Everything was working in our room but the beds weren't very comfortable. Some makeup stains on the towels and it was located in a sketchy part of Baltimore.

The hotel staff were very pleasant and polite. The condition of this hotel is poor. Light fixtures broken. Elevator not in proper working order. The bathroom still had shampoo bottles from the last guests on the top ledge in the shower. The bed was comfortable. The pillows were aweful and small and lumpy and old. The whole place. The staff is very nice.

Nothing Elevator didn't work you had to take the stairs, sheets on bed had stains on it, window looked out onto a brick wall approx 6 inches away, alarm on door went off every 20 seconds. The guy at the desk was nice he refunded our money and told us he didn't blame us for leaving