Brasília Hoteller

Internet (64M) can be connected free in each room.

Room and staff was excellent. Gym was closed, restaurant did not have good menu for afternoon food. If I miss breakfast, there was nothing good on menu. Internet price was outrageous (never had any internet that high price and that slow)

We had free wi-fi. The continental breakfast was great. Well located for us--next to a large park and a mall (since we forgot our converter). Staff was uncourteous. Accommodations were disinviting--the couch in our hotel was dirty. Everything seemed old and dingy. Expected much more for the price we paid, especially when charged an extra R$200 to check in early. We felt like we were the only guests because of how vacant the space feels, it gave us an eery feeling. The pool and fitness center are too small to even use and too dirty to make me feel comfortable.

The room was confortable and provided with a desk, a sofa, a wardrobe, a microwave oven, a television, a few cupboards and shelves, besides the bed. The furniture was new. The breakfast wasn´t goog enough for the price and the degree of the hotel.

The room was spacious and confortable, the location was central, close to transport and Shopping Mall. The hotel is under staffed, We reserved a triple room, but when we arrived, around 3pm, there were no bed for my daughter. At 10 pm after many complains by phone, I went to the reception. There I found the only receptionist surrounded by unsatisfied guests. She look like a malabarist handlling the requests, complains and phone calls.

The restaurant was very good and the staff is friendly and helpful. It was a quick trip from the airport It was sold to us as a five star hotel, and it definitely is not that. They advertised their spa and massage services, but they really were not set up for it. The table did not have a face cradle, and the spa was closed so we had to set up elsewhere. The room was dated and had a musty smell.

Execllent location, nice and friendly staff, very good breakfast. They couldn't find a plug adapter for my computer for 4 days. Not helpful when you are travelling for business. Terrible lemon smell detergent all over the hotel - really agressive!

Staff gentle manners. Although understaffed the personnel is helpful and gentle. There is a problem of maintenance. Some plugs do not work, the furniture is not well kept.