The roof top deck is amazing. The complimentary breakfast presentation, selections, and environment to eat it in were really enjoyable. Upon check in there were no parking spaces, and the front desk person seemed ambivalent about the fact we had to find street parking in a not so safe-feeling neighborhood. I left a suit by mistake,asked that it be cleaned. They wouldn't b/c I checked out.
Front desk in check in were friendly and inviting. Room seemed very clean. BEDBUGS! Woke up with many bites. I tried to talk to them about it. I received a runaround including a scolding from their 'customer service manager', about how I should have gone right to the hospital. For bedbug bites? No I was in NYC for work
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Convenient and close to subway and Long Island Rail Road Hub. The wiFi was weak and inconsistent. The tv signal was constantly freezing and skipping during the Giant game.
Close to Metro One elevator, No bath towels, limited toiletries, no soap, no shampoo. No easy chairs in room.. Poor value/
Small but clean and comfortable! I wasn't there to hang out in the hotel anyway ;-)
Extremely tight quarters
Very nice staff and clean hotel.
The staff was friendly and accommodating and security personnel was always visible. Security cameras are on every floor, at each exit, and outside of the building. The rooms facing the street were noisy. Cars could be heard quite easily at all times of day and night. The corner room was very small with hardly enough room to get past the end of the king-size bed into the bathroom. It was only about two feet from the desk and chair from the end of the bed. Two people would have been bumping into each other and would not have been able to get pass each other if one was seated at the desk. As for location of the property, I would not want my daughter to walk at night the one block from the metro to the hotel because the streets were dinly lit and the area is surrounded by auto repair shops and rough sidewalks.