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I liked the location for being in Williamsburg. The staff were uniformly friendly and helpful; so, thanks to Dayana, Justin, Jessica, Martin and James.. for that. The rooms were clean and well kept, if a bit small. But, the size is just something that you have to deal with in the City.. There were just a couple of things that could improve.. we liked our breakfast in the room, but after the first day, we didn't get the door hanger to request the next day's breakfast.. bummer. Also, I know it was the holidays, but the restaurant and bar seemed to keep pretty random hours.. hard to plan.
Hotel was located very close to Manhattan, was clean and comfortable. Price was very good relative to other similar-quality hotels in the area. No hotel parking, and parking on the street was a real pain. The staff was not very helpful with parking guidance. The elevator was broken and there was no one to help loading bags up stairs.
The Sumner Hotel were very helpful when we couldn't reach NY due to Hurricane Irene, and they gave us a refund for both nights that we were stuck. So we only stayed with them for one. The room was big, comfortable, clean and was done up nicely. The bathroom was really nice especially the shower! The location was great, right around the corner from the subway, so it didn't take long to reach the city. Perfect for anyone who can't afford the hotel prices in Manhattan.
I was surpised how nice the room was, considering the price and the neighborhood.
Clean and good value No complaints
I like the area it was very quiet and the staff was AWESOME!!! The walls are way too thin and we had to walk some way to the different trains but not a really far walk.
The room was surprisingly large for New York. The beds are identical to Hampton Inn (clean and comfortable). Suite includes kosher kitchen and sitting/dining area. Staff was friendly and helpful. Neighborhood is safe. If you're visiting Brooklyn, this is a great place to stay. If you plan to visit Manhattan much, keep in mind taxi/Uber fares are $30 to $40 one way. Nothing is really within walking distance except the amazing Williamsburg Bagels across the street. I wish we had gone there more than once. If I stay here again, I will investigate the subway situation. On this trip, however, I was traveling with a mobility impaired family member, so we relied heavily on Uber.
The hotel stuff gave us free upgrade. The room is clean and bed is comfortable. Everything was good but the hotel should provide a better breakfast. Everything taste weird even a banana. How come!!!
Incredibly helpful, accommodating and friendly staff. Reasonably close to parts of Brooklyn worth visiting for tourism. Clean and large rooms. The neighborhood itself has little to offer tourists. Column in the middle of the room prevented joining twin beds together. Few dining options nearby.
Extremely comfortable with an accommodating staff. Although there was a mix-up with the pricing of our accommodation (in our favor), Pointe Plaza Hotel honored the booking price.
I liked: 1- parking ease 2- proximity to everything 3- facilities (lounge and common area and coffee) 4- comfortable bed I disliked: 1- internet sucks! 2- staff can be irritating sometimes 3- one of my roomies smelled really bad. Made it tough to sleep 4- lockers could be converted to coded locks to avoid having to bring own padlock.
I planned a trip to NYC but my accommodation fell through at the last minute, so I booked a room with the NY Moore simply because it was the cheapest that I could find. I am so glad that I picked it, for a hostel it is very good indeed. The room that I stayed in was very spacious and clean (apart from a bit of dust on the skirting boards), the bathroom was spotless. The staff are very friend and helpful, and it is very near to quite a few subways; easy access to the city. I most definitely recommended The room that I was shown to by a member of staff the was not made up before I arrived, i had to wait outside the room until the maids were finished.