Hoteller i Brooklyn i nærheden af Sunset Park

Central to our desired location Breakfast was supposed to be served at 6:30am. Had to leave for a meeting and it still wasn't served by 6:45am. Attitude of breakfast staff was blasai, It was coming, be patient. Our room had a terrible roar of what sounded like air handling equipment and an elevator rumble all rolled into one and it was unrelenting, so sleeping was a challenge. Door access card wouldn't work. Repeatedly had to call maintenance or get another card reprogrammed. Shower barely worked because the diverter was faulty. Most water went out the bath filler. Wouldn't return.

The room was extremely tight & small.

The location is convenient and the room decor is pleasant, but I would recommend avoiding this place until they get new management. TL;DR: Damp, dirty towels. Broken elevator. Hard bed. Awful smell. No room cleaning during the week. 1: Cleanliness - The towels in the room were damp. When I called and requested a fresh set of towels, they weren't sure if they had any. Belongings from a previous guest were still in the room. The bed was made, but I'm not even sure if we had clean sheets. They at least appeared clean. I thought it was odd that there was no "do not disturb" or "privacy please" or "cleaning requested" sign to hang on the door. I was less surprised about this when we noticed the room cleaning service never came during the week (they came Friday only). 2: Elevator broken. We had to haul our heavy luggage to the 4th floor at 2am after 8 hours of travel. Not fun. Broken elevator seems to be a recurring problem. They should have hotel staff available to carry bags when the elevator is broken. 3: Comfort. The bed was extremely hard and uncomfortable. Woke up with a sore back and neck every day. A warm shower would have been nice but... 4: Smell. Oh my god the smell. The bathroom smelled so horrible. Using the vent made it worse. Running water made it worse. Using the bathroom at all made it worse. Gross.

Location was good for where we needed to be. Parking was a fair price. The room was a good rate for the area. The area appeared safe. Cleanliness was not their strong point. Staff was on the unprofessional side, they acted as if it was an inconvenience to do their job. The elevator got stuck multiple times. It seemed like everything in the hotel was broken or breaking. You needed a breakfast voucher for breakfast, which was a few pieces of toast. The staff was asleep behind the front desk, literally under a blanket asleep.

Some of the rooms offered at this hotel feature free cancellation; however you have to cancel 48 hours in advance, not the 24 that is standard. They stuck me with a room charge despite the fact that the room I reserved would easily be rented on a Friday night in New York City. I travel to New York frequently, but I'll never stay in this hotel after this experience.

It was comftarble and a the room was clean, I had a great stay. Staff at the front desk was a bit rude. overall everithing was good.

Few things... The furniture in the hotel is new, but the room is not confortable... the space in the room is very narrow. The bathroom is the only thing that I like... and the breakfast. The room was very narrow! O request to staff to change my room, but they were not polite and rude! I defenitely do not reserve another night there!

It was a great hotel for the $, considering the prices of hotels in Manhanntan.

NOTHING Roaches in the bathroom Bed was slanted u kept rolling off AC/HEAT unit was broken The entire floor smelled like cigarettes I had to put a towel under the door to keep the smell out

The place needs work. The room was musty and the carpet was matted and felt dirty under foot.

The hotel did not have record of the price that I had booked the room at. It wasn't until I produced my booking .com acknowledgement that they were acknowledged the price. They wantwed to charge me $40.00 more per night for the room.

Booking was fast easy and accurate There were filthy used condoms in our room that my seven year old daughter discovered and no one has returned my call to resolve this issue yet!

cleanliness comfort of bed room was very small unable to move around could not get chair out far enough from desk to sit on it.

The value for such an expensive city was better than expected. The area seemed safe and the staff were prompt at changing our room when our TV didn't work in our initial room. The only negative is that there is nothing in the immediate area so you would have to travel to anywhere you would like to go. There is a Subway station within a quarter mile, however this only carries the R line which is an all stopping train that enters Manhattan at the very Southern tip so it can take 30-40 minutes to get to Empire State Building area. However, once again, for the price it was very good.

good price for the area, free parking off street if you were lucky enough to get it (only 8 spots).

The location was great The rooms was kind of small I needed more space