Burbank Hoteller

Great staff Double queen beds seemed a little small and mattresses were not very comfortable.

The Hotel was clean and staff was super friendly but the parking wasn't free, $21 dollare a day. Yikes! No free parking.

Great value for the price. Only thing that I can point out was check in. We had to wait for a room to get cleaned even though we were checking in 2 hrs past regular check in. Also no hot tub. :( staff was top notch. I have never had towels delivered so fast. I swear they were to us before I hung up, haha

Everything was great. Was only there for a night, but staff was very attentive. You had to pay extra for parking.

Room was very clean and staff was very polite.

We liked pretty much everything. There's a pool, fitness center, & gift shop. There's also a fully functioning restaurant (The Daily Grill) that is open early & closes late. Great place to have people in the area meet us for food or drinks. Very comfortable rooms with everything you need included. It was nice to have a parking lot in the hotel, but if you opted not to go with Valet, it was a little bit of a walk to get to the lobby with suitcases & such. Adding to that, the parking lot is shared with airport travelers, so there were times at night where we were concerned we wouldn't find any spaces, even though we were hotel guests. But, it still worked out, there were a couple of hidden spots. My biggest complaint is that the air-conditioning unit in our room was very loud & would wake us up throughout the night whenever it clicked on. On a minor note, the business area in the room with the extra outlets had blown a fuse & no power was coming out of it. We let the front desk know. Over-all, these are small complaints (other than the AC).

We stayed there before going to vegas for our honeymoon... Awesome place, staff is extremely friendly, totally recommended

The pool area at night was beautiful The only thing I would mention is that the additional parking fee was not clear when I booked, I ve found out of this at the hotel

The peace and quite and very relaxing and clean Leaving

Just how nice the staff was and the welcome feeling each time you entered the doors An $93 dollars charge a day later after paying the bill that was not given a reason for what it was for.

this hotel had the most comfortable bed i have slept in away from home. the stylish simple decor is relaxing and the small details are appreciated. the central location is one of the primary reasons i selected this hotel. very pleased with my experience at this hotel.

- Fresh and well-maintained hotel (especially considering its age) - Very cool decor in the main areas and rooms are well-appointed - Very nice staff - Pool is nice (although it can be crowded during the day, and has a 'bouncer' stationed at the entrance - this is needed given the popularity, but is a little much) - The first room I stayed in was small, had a view of nothing but the rooftop A/C units, and had incredibly noisy ventilation system. The very polite front desk staff moved me to a different (and much nicer) room upon request - $10 bottles of water in the room. Come on guys, a complimentary bottle of water won't kill the margins. - 'Hotel-branded' flip flops for sale at $20 instead of the inexpensive complimentary slippers that are normally available at hotels of this level

Great rooms. Great bar. Wonderful onsite restaurants. Wonderful location. Fantastic staff.

I told them we were staying for a special occasion and they had the availability to upgrade our room. Very accommodating made the night special for us, despite the many events happening in and arround the hotel (holiday parties etc.)

Everything. Joe at front desk was sooo nice The rain!! Booo

The service and room were phenomenal N/a

What I loved the most was that I was close to everything in LA! Breakfast was delicious! Will be coming back for sure!

The room was big and accommodated everyone in my family. The room was clean and tidy. We weren't aware of the valet parking and would have rather Park ourselves.

My boyfriend and I stayed here because we were going to Universal Studios. The location was perfect only about a 15/20 minute drive. The staff was so nice. I thought the valet parking only would be inconvenient but it actually wasn't. Comfy beds, clean rooms and bathrooms. We would definitely stay here again!

I liked the location of this Best Western because it was close to the California freeway system. The streets surrounding the hotel were wide and traffic was at a minimum so the area was quiet. The hotel is close to wonderful restaurants too. Also, the breakfast each morning was upgraded from the past years that we had stayed at the hotel. There was a much better selection of foods from which to choose. Nothing at this time because our stay was very satisfactory.

All good

Staff was very friendly and helpful! There was not much nearby that was walking distance, but easy enough to get an über to take you to nearby sights/activities.