location see above comments
Even in absence of the reservation, the staff was very helpful and frindly.
It was very cozy Staff was very helpful
Had to swap rooms 3 times. The rooms were smelly and the non smoking rooms smelled of smoke. It was very noisy
nothing Room was dirty, location was terrible, staff was rude except for the young lady in the morning she was okay.
Close to BUR, transport starts at 5:30 AM--but I was bumped to 5:45 despite confirmation, apparently because another traveler had a 5:30 slot. The transportation service is contracted out. The van was there at 5:40. Light traffic for the few miles. Courtesy was everywhere. . Middle of nowhere. Only meal source is a Jack in the Box across a major intersection. Staff told me "restaurants" etc about a mile away at a mall. I walked (car or Uber necessary) about 2/3rd miles and found a local but very good Mexican 50s-60s decor overhead fluorescent bar restaurant specializing in seafood. The selection was great (half dozen fresh oysters on the half shell $16/dozen), hot/cold seafood soups + just fine homemade fare. "Costa Azul."
The peace and quite and very relaxing and clean Leaving
Pillows, beds, comfort of whole room. Excellent staff. Shuttle was lincoln town car. Across from 24hr grocery store. No view just another room 4 feet away. No pool. Spa water was warm but not hot. Did I mention, no pool!
Very nice room with good comfort Expensive breakfast! Including tax and normal tip we paid almost 70 dollars for a three persons continental breakfast (toast, muffin and fruit).
This is a very efficient, comfortable and stylish hotel. The staff is friendly and professional. Clearly, they hire customer oriented staff and pay great attention to detail. I'll definately return.
The guy at the front counter was very helpful room was clean but on the street didn't like that didn't seem like a four-star but did have a minibar valet guy stunk up my car not going back to this hotel because a dirty animal
The rooms were clean and comfortable The staff were attentive and courtious The smoke alarm tests Lack of king bed availaîlity
Very clean Quite far from main la attraction. Neighborhood is a no man's land at night.
Everything was great! Would recommend to others
Just how nice the staff was and the welcome feeling each time you entered the doors An $93 dollars charge a day later after paying the bill that was not given a reason for what it was for.
this hotel had the most comfortable bed i have slept in away from home. the stylish simple decor is relaxing and the small details are appreciated. the central location is one of the primary reasons i selected this hotel. very pleased with my experience at this hotel.
It was quiet and I felt I could just be myself and not feel hassled in nay way Parking was a little tight
Free juice/coffee and generic continental breakfast the sheets and pillows smelled like they sprayed a cleaning spray on them and left them wet. mildew-ish
Room was great, no problems. Bed very comfortable. Everything I needed was there. Good wireless. Nearby restaurants were great. Wireless went down occationally. Front desk staff inconsistant. Outside a bit depressing.
This was a great inn. Very clean and the room was fantastic! I lived in the area for 8 years and when my friends caame in they all said the same thing: "Wow, this is nice, I never would have guessed!" Nothing, everything about it was more than I expected for the money I paid.
Rooms are very clean and surprisingly nice. The outside of the hotel is not impressive but the rooms are great. The hotel did not have a double room reserved for us, even though we specifically stated that when booking. We were forced to stay in a smoking room, as it was the only double left, and hotel staff blamed us for the mistake, even though we had the paperwork proving we signed up for a double room. The rates were ridiculously expensive - not worth the price.
The rooms were very comfortable and the modern, updated look was fabulous. Looking at the hotel's exterior it is not obvious how updated the rooms are. Loved the spacious two queen beds. Nice choice of bed covers.
Quiet, private room, great new interior. Big comfy bed. Fridge was abit noisy, and breakfast a little dull, but not big things to worry about.
Shower had instant hot water and there is Free Parking. Breakfast is available but it's pretty low-key: cereal, some juice, milk, or coffee. The location is the best part, this place was close to everything we needed - which was a visit to a couple local animation studios and a conference at the nearby Burbank Marriott by the airport. It definitely has that old motel feeling, it's not bad but it's not great - we paid $104 excluding taxes and it definitely felt more like a $65-75 sort of place - but that could have been because it was a popular weekend and the rates were hiked. The towels are a little over bleached and the pillows were a little too over stuffed for my taste - but the bed was comfy.
Staff was very nice and room was clean. I have no complaints. Valet parking was free but only because we had to sign up for a rewards program. If we didn't sign up it would have been 7.50 a night.
Everything, everyone was very helpful and pleasant. We will stay here again! Thank you
My boyfriend and I stayed here because we were going to Universal Studios. The location was perfect only about a 15/20 minute drive. The staff was so nice. I thought the valet parking only would be inconvenient but it actually wasn't. Comfy beds, clean rooms and bathrooms. We would definitely stay here again!
facilities user friendly, complete, quiet, relax, secure and confort.. none
What I loved the most was that I was close to everything in LA! Breakfast was delicious! Will be coming back for sure!
The rooms were amazing, and the view was very beautiful! The workers were very polite and very outgoing
I enjoyed the entertainment Friday and Saturday night. Kareoke and the house band were awesome The pool area could use some upgrades and a jacuzzi
The rooms were very nice and comfy. Nice size bathroom. The non-smoking rooms wreaked of disgusting stale cigarettes. As a non-smoker, it made me gag!!
Ita the nicest holiday inn i hqve ever seen and the girl at the front desk told me it was the biggest too. Also PARKING IS FREE. . . A rarity in LA It was all good
My only suggestion is that the room service could be a bit nicer for the price... plasticware?
Had frig and mirowave in the room . Our room had a connecting door in it. The one night someone in the other room went to sleep with his tv volume up. beginning of the night we were able to sleep but as it got to early morning it became a problem. However when we tried to fix problem they quickly helped solve the issue.
Staff was amazing (though having a newborn with us helped). Young pregnant woman at front desk (didn't catch her name) was exceptionally accomodating. First night was broken by several members of a wedding party banging on our door and being loud in general.
The Hotel was clean and staff was super friendly but the parking wasn't free, $21 dollare a day. Yikes! No free parking.
Great staff Double queen beds seemed a little small and mattresses were not very comfortable.
I loved the bed but that's about it. When I first checked in I was carrying my baby and luggage and had my son follow. Got all the way to my room and my key didn't work so i had to drag it all back down and carry it all back up a second time. The shower clogged up. The tv was in & out and some channels didn't have any volume?! No fridge, no microwave, no table for us to eat on.... (There was a desk my son ate on but me & my husband had to eat standing up or on the bed) Parking is $21 a night for guest. You have to pay for wifi & breakfast.
Great value for the price. Only thing that I can point out was check in. We had to wait for a room to get cleaned even though we were checking in 2 hrs past regular check in. Also no hot tub. :( staff was top notch. I have never had towels delivered so fast. I swear they were to us before I hung up, haha
We liked pretty much everything. There's a pool, fitness center, & gift shop. There's also a fully functioning restaurant (The Daily Grill) that is open early & closes late. Great place to have people in the area meet us for food or drinks. Very comfortable rooms with everything you need included. It was nice to have a parking lot in the hotel, but if you opted not to go with Valet, it was a little bit of a walk to get to the lobby with suitcases & such. Adding to that, the parking lot is shared with airport travelers, so there were times at night where we were concerned we wouldn't find any spaces, even though we were hotel guests. But, it still worked out, there were a couple of hidden spots. My biggest complaint is that the air-conditioning unit in our room was very loud & would wake us up throughout the night whenever it clicked on. On a minor note, the business area in the room with the extra outlets had blown a fuse & no power was coming out of it. We let the front desk know. Over-all, these are small complaints (other than the AC).
Staff was very friendly and helpful. No breakfast for guests unless you pay at the restaurant or order room service.
Room was very clean and staff was very polite.
The pool area at night was beautiful The only thing I would mention is that the additional parking fee was not clear when I booked, I ve found out of this at the hotel
I did like that the front desk accommodated us despite the miscommunication about check in. They gave us free overnight parking as well. I did not like that guest parking was so expensive. Even just for a few hours would be pricey just for a quick visit.
Nice staff upon check in. Good location and a decent place to stay compared to prices of other hotels in the area. Coffee was good. Ample parking. Quiet. The bedspread was smelly. The continental breakfast was terrible.
Even thought the point of an extended stay is to have a place with a kitchen and a way to cook the room had no pots, pans, or dishes starting out and I had to request them. It then took the staff hours to get me the things that I had requested. It was always noisy and difficult to get sleep. I would never recommend staying here.
helpful staff, good service The pool they were supposed to have was located at another motel. A little deceptive to say they have a pool.
Room was ready upon arrival, very clean, nicely appointed rooms, easy access location. Rooms open to central courtyard which was noisy from the var at night. Room service never brought my order, no call or any apology and the desk staff didn't seem to care the next morning when I told them.
Staff was great. Hotel was clean and comfortable. A little off the beaten path but seemingly a nice neighborhood. I asked for a pre noon check in online the day before and I was not allowed to check in until 3 pm.
Staff was very friendly and helpful! There was not much nearby that was walking distance, but easy enough to get an über to take you to nearby sights/activities.
Everything. Food very Good. Could not fault anything.
The carpets and floor were filthy
Cheap, relatively clean Rooms and building exterior badly need rehabbing. Tub was patched with repair compound and needs to be reglazed. Shower head is waaaay too low, and I'm only 5'10
The room size Very out of date, not worth the price. Needs to be 25% cheaper.
It was dirty and smelled weird.
The beds very hard.
Acoustic insulation is not good at all. We could hear every conversations of people walking by our room. Both queen bed is squeeking too much and curtain has multiple holes.
The room was cleaned daily, beds were made and they have lots of pillows in the room. Couldn't hear noise from other rooms. Although you are right by the freeway, you don't hear lots of noise. Little to no parking. One day we came back late to the room and there was no parking, and it was confusing on where it was ok to park out on the street. My husband had to help me take the kids up stairs then come down and park the car in a compact area. The check in staff was not the friendliest.
Some of the front desk staff was polite. Pool was a decent size. Bed was not leveled .Floors also felt like it had holes at least 1 square foot in some spots. Shower head was pretty dirty. The noise was bad from construction crew that was fixing a room close to my room. Noise from highway was pretty bad early morning and late at night. Walls were so thin that I heard conversations as if I was in the same room.
Poor hotel Infested with silver bag Poor internet so called free WiFi
Godt hotel, super beliggenhed og venligt, hjælpsomt personale. 101 en hyggelig cafe. Tilgængelig computer med internetadgang i lobbyen for os der ikke selv har medbragt laptop.
Dejligt hotel meget tæt på Hollywood Walk of fame, Sunset blv., og Hollywood skiltet.
Everything was just fine, good location, easy to come to rest of L.A. with Metro. Nice clean room with all what you need to a very good price.
Location, off road parking
Great location, close to a metro station and to a tourist bus stop. Coffee and tea at the reception 24 hours. All the staff very friendly and helpfull. Always smilling and trying to help you which I really appreciated. Breakfast very basic but not a problem for me. Some hotels around dont offer breakfast inclusive.
The staff were very friendly, helpful and efficient.
location & free parking
Location,friendly staff,complimentary breakfast and all day coffee.Very good choice would stay again.
I think this hotel is good location, near hollywood bvd, and cheap for hotel at good location. There is no bell man, and breakfast is fair..
The hotel is direct in the heart of Hollywood. Friendly stuff. Big rooms with kitchen.
every thing nothing
Friendly and helpfull staff, clean rooms and a great location.
The location is awesome.Albin,the employee at the front desk was extremely helpful. The hotel needs renovation.The brekfast is a disaster:(
Had problems with lock system on door. Maintanance man came, removed complete door handle and then disappeared. After an hour waiting we needed to go out and security were most unhelpful but finally came and stood by door so we could leave room as there was no way we could lock it.
The location was great. The room was a little small, but had charm. We were comfortable there.
The room selection was fulfilled. I have been staying at the hotel for almost 15 years. Fan Coil Unite was noisy.
I got a free upgrade to a suite. The low light in the foyer was ridiculous
The location ws great! No bathrobe
Central location in the Hollywood area. Beautiful interiors from lobby to restaurant and inviting exterior areas around the pool and outside bar. Excellent and fast service all over. One night when we had a little plumbing problem : ) in our toilet, the janitor fixed it within 10 minutes. Could definitely book this hotel at my next visit to LA.
Very close to amenities and entertainment relating to my stay. Construction and hammering started very early in the morning so I never slept well. With jet lag on top of it, I came home totally exhausted when this was to be a relaxing few holiday days. Also, my window looked out onto the roof of 2nd floor and workmen could peer into my window. As a result I had to keep my curtains closed at all times. I did not get to enjoy the daylight. Room was very small and not altogether clean - dirty carpet and automan. Certainly not at all what I was expecting from a superior room. Overall not a great stay.
The staff was friendly, attentive and available for all our needs.
Great value hotel in a great location
cheap public parking next door (15$ daily max) rooms show signs of significant wear & tear. front desk unfriendly
The location was great. The water pressure in the bathroom was too low.
Location and friendly staff Parking fees
We used to like staying here while we wait for our house to be move in ready. But the GM treats us very poorly as he found out we were using the secret deal. He insinuated that we've done something since we know what hotel it is The GM clearly does not want us here anymore. When we first started staying here, they kept us in the same room. Now as we have new reservations, they make us pack up, check out and wait for several hours to check back in
This guest did not leave comments about this hotel.
Location was amazing and the friendly staff. Entering and exiting valet is tricky.
This guest did not leave comments about this hotel.
Location perfect. Room clean. Bathroom real nice. Upgraded to a view room. No
The location Staff was rude
This guest did not leave comments about this hotel.
The location in Hollywood was excellent, right in the middle of everything. At night it's a bit dodgy if you walk down the side streets but around the hotel and shopping mall is fine. The valet parking is really expensive considering how long it took to get the car. When I asked about self parking the staff were not very helpful even though the garage was the same as for valet and it was a simple answer.
Easy access to Walk of Fame,Hollywood Bowl and restaurant.
Location, the renovations were skin deep and didn't extend to the $150 a night room I was in! The need for some paint and attention to detail were VERY evident. The front desk staff was unfriendly and unhelpful. NO facilities other than a tiny pool and a truly dreadful continental breakfast area.
Loved the look and the set up and the modern rooms The people who run the hotel are super unfriendly. They 'lost' my reservation and didn't care to find it until booking.com called them. They also refused to move their Mercedes out of the circle drive so we could get through and instead told us to back into the busy intersection
Clean sheets. Lots of space. Great location for the price. Do not drink the water from the tap or the free coffee from the continental breakfast. Stayed there for three nights with a friend. The first night we celebrated with some old friends and thought we were just hungover in the morning. We drank a lot of water from the tap trying to counter the it. The second morning (not hungover), my friend and I drank a few cups of free coffee while waiting for a friend to pick us up. Both of us got the shakes, sweats and felt nauseous. Didn't put it together until the next morning when I drank more of the free coffee while waiting for a my ride to the airport. Same symptoms. My driver told me he had another guest from the hotel say the same thing.
Comfortable bed, good wifi, fridge and microwave in room, large shower, coin laundry in basement, close to hollywood boulevard and Kodak Theatre. Staff unhelpful and lazy, room was serviced only once in 4 days, toilet got blocked and staff brought plunger and asked if we wanted to unblock it ourselves. Room not soundproofed, woken up early 2 out of 4 mornings by garbage collection. Breakfast very basic and included only bagels, coffee, juice & fruit. Hollywood in general is not a nice part of LA, we felt unsafe walking outside at night - we were even woken up by someone being arrested nearby.
The best thing about hotel Hollywood was the excellent service and friendly, professional staff. General wear and tear of the room.
The location is great: 8 min walking distance to the metro red line station and 12 min walking distance to Chinese theater. And its convenient to go to Universal studios. The rate is great: the space of the room is reasonable, including microwave, friger, TV and internet. The staff is really helpful and considerate. It's a wonderful experience for staying in The Hotel Hollywood. None.
Dustin, the manager, was the absolute best from beginning when I called on the phone to the end. Room was comfortable, clean and totally affordable. Great location. I would definitely come back. There was a bit of mildew on the shower curtain.
Nice small hotel, just nearby of Hollywood Blvd. The price was nice too ($57 taxes included). Free (bad) coffee if you like. The young guy of the reception was very friendly. Noises. The town first. The hotel after. The trash ban of the neighbor building was just near of my windows and that's horrible. If someone take a shower on early morning, or make sex, that will wakes you up, sometimes at 5am.
Price. You pay for what you get, thin walls and the guy next door busting out to Halo and talking on the phone during all hours of the night.
the situation. Really close to the Hollywood bd and universal studios Not really clean but ok
I enjoyed the simplicity of it all. Great location. Quiet, clean room in the middle of Hollywood. Limited number of rooms. No frills. Quiet, effective airconditioning. Great reception.
It is close to the main streets and you can find restaurants easily nearby. I would say that this is an excellect motel with its value. But they close the door at night and you have to call the manager to open it when you first arrived (and, in our case, the stuff was just sleeping and we have to wait for other residents to come back and open the door for us).
Location, staff, cleanliness No Elevator
The staff was helpful,while the location was near to the hollywood street where you can go to walk of fame in few mins , it was not also far from METRO / Subway so u can use it to go to Universal City/Studios i can hear ppl on my next room speaking , the breakfast wasnt good at all ,you need to keep your eyes wide open
location, location and location. value of money hotel look tired down
the size of the room, easy access by car, location of the hotel the choice of breakfast could be improved
Location - could walk to Walk of Fame. There's no airport shuttle!! They confirmed there was a shuttle. We waited for an hr. The very rude receptionist hardly speaks English and doesn't always answer the phone - beware. The breakfast was disgusting and all cheapest food you can buy and about 10 chairs only and in the hotel reception!! Not a classy place to stay. I wish I'd stayed in the Universal hotel instead or at Venice Beach.
the bedroom and the local
Location was perfect. Walking distance to Hollywood Blvd, and also very close by car to Bevelry Hills and Melrose Street. The room was nicely decorated. Good breakfast, and friendly staff. The hotel as a bit noisy. The floor was making noise when someone walked in the room upstairs, and if people talk outside, we could hear it. The 2nd night, the airco of another room made a lot of noise. But we informed the ftront desk, who said they will check it. But5 besides the noise, all in all it is a greta pl;ace to stay in Los Angeles.
The hotel is on sunset boulevard just 5 minutes walk of chinese theater and walk of fame. The hotel is really way too expensive. Rooms are common and small. We had a room on the 3th floor and it was so noisy! Breakfast is just coffee and donut's. There are better hotels in hollywood for this price.
The room was very clean and kept like that for the entire time of our stay; location was very good since the hotel was very close to major attractions in hollywood; you could make your own waffles in the morning - breakfast room way too small . it is not even a breakfast room . it's 2 tables in front of the reception area ; hotel very noisy (i am not sure if it was the air conditioning or something else but it made a lot of noise in the hotel )
location near walk of fame, close to Universal Studios Breakfast was very simple, very noisy hotel
The hotel was central to all our needs. Very friendly and helpful staff as well..This all made our stay a very pleasant one. n/a
Nearest at hollywood museums and stores. day manager cain and help in your strip of city.
Breakfast included. Location to Hollywood Blvd excellent. More expensive than downtown LA
Free internet service, free parking, Location is excellent. Room and breakfast, cost
Close to shopping and attractions. Clean and professional. The room I stayed in 205, the shower does not get hot, just cool. Some thicker towels would give more of a high end.
Clean and well situated (near to Hollywood boulevard). Price to high (for me).
Incredible location, confortable beds, free high speed internet Lack of options for breakfast
Very clean and comfortable room! A large number of towels that are changed daily, clean and high quality linens. The feeling is not the hotel and the home of relatives! All you need is in the room: coffee maker, microwave, refrigerator. I hope that when I come to Los Angeles in October, my dear room will be waiting for me! Breakfast, but there are many restaurants and cafes near the hotel , including the clock. Fridge in the room was needed in order to store food, rest after dinner (huge portions at restaurants), and then perfect breakfast!
The location.I hadn't realized it at first, when I was booking the room for my trip, but the hotel is situated literally 5 minutes away from major touristic sights in Hollywood and metro station Hollywood&Highland. And at the same time you won't be disturbed by the thousands of tourists at your doorstep.I was surprised that the service was really good, considering its price and location. I think that the combination of price, location and service is what makes this hotel one of the best of its kind. The stuff is very sweet and helpful. They are eager to do their best to make your stay the most comfortable and pleasant. I would personally like to thank Mudgi (sorry, if I misspelled the name) for his warming smile and helpful advises.Super! No, everything was just fine.
Perfect location, very close to Hollywood Blvd (Kodak Theatre). Friendly helpful staff. Very simple breakfast, but good enough to get the day started. Pool not worth swimming in. Very basic hotel but good value for the money you pay.