Burgas Hoteller

Ideal central location close to railway station, spacious rooms couteous staff , easy to find with excellent views over the city from the top floors. the breakfast was poor with little choice , the hotel facilities are slightly dated but is made up by the warmness of the staff

a communist-style built hotel but recently re-arranged, nice rooms, a pleasant place to stay, right in the center of the town and close to the beach

nothing /nic breakfest very very poor, service too // bardzo zle sniadanie i serwis jak z lat 80-tych w sieci Orbis

The central location with good facilities. The office on site for onward travel was most useful. Although the hotel was not busy the staff seemed to know guests very quickly a real bonus.

extremely bad breakfast, one of the worst hotel breakfasts I ever had.

Some of the reception staff were very helpful. I suspect the bar and restaurant would have been more congenial had the place not been surrounded by roadworks. We broke a glass by accident and were charged for it on the bill. Breakfast was expensive for what it was.

Cheap, relatively new hotel. A bit further away from the centre than I expected, the air in the room was stale, the elevator doesn't go up to the fifth floor.

I thought the reception staff were well informed and friendly, and the location was very good. The restaurant was very poor - my daughter had finished her meal before my son and I were served.

Restaurant decoration, but very expensive. Very expensive, bad quality/price ratio. not very well located, but is small city, can go everywhere by foot.

Clean and convenient for airport Breakfast staff indifferent

Completely new hotel complex in simple, elegant style, spacious room/studio with microwave and fridge Breakfast a bit too basic for a hotel in this class - no brewed coffee, just instant coffee and warm water in a jug (replenished from the hot water tap in the bar!), slow replenishing of bread etc., plates washed/rinsed but not dried, still dripping with water. Needs competent management in this section.

Nice hotel and would use it again close to airport, we picked up family members from there so easy. Not very good if you wanted to cater for yourself as there were only small coffee maker and no pans, tea towels, dishcloths.

breakfast included, stopped using another hotel because they began to charge for breakfast, Not clearly sign posted where breakfast is and coffee needs to be avaialble and no need to ask for it

We liked the rooms as they were a good size. Nicely laid out. The staff didn't seem to be interested in helping, Also very difficult to communicate with them. Our room had not been cleaned for 2 days and had to find the cleaners after getting nowhere at the reception. Maybe once the hotel is fully finished this will improve.