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Very welcoming and informative from moment of arrival. No language problems. Very suited to families but equally suited for a quiet break which we were looking forward to as no noise disturbance even though hotel quite full. Food excellent with plenty of variety and fresh produce - good value for money.
we had a very nice sea view no very enjoyabale stay
relaxing atmosphere, closesness to beach, excellent buffet
fast service in the restaurant, animation, cleanliness SPA is rather old with limited treatment and service, strong kitchen smell in the room at breakfast and dinner time, few staff speaking English, slow and bad service in the bar (during animation program)
The friendliness and helpfulness of the staff; the tremendous variety of food and entertainment. The lovely swimming pools. The disabled room did not have grab-handles in the bath to give more stability when showering.
Food buffet was excellent every evening, something for everyone. Very peaceful surroundings. The staff were all very pleasant, but we found there was not enough of them in the bar areas - had to wait for drinks, could not get service on the outside terrace. Disappointed that the pool bar was not open later than 6.30 on warm sunny evenings in April.
For a large hotel-and I generally don't like large hotels-all systems worked with precision. The staff were friendly, helpful and efficient and the location of the hotel with less than a 2 minute walk from the hotel to the beautiful barrosa beach was excellent. I would highly recommend this hotel. No!
Everything was absolutely perfect: very clean, delicious food and very friendly staff. We were there from 24/3/08 until 31/3/08 -> it was awesome. We also went to the MotoGP-race @ Jerez, which is only a 45 min. ride -> great holiday!
Staff very efficient and friendly The guests - my wallet and mobile telephone were stolen at poolside
Tranquil setting, excellent food, very good pools, good access to beach, good picturesque grounds and attentive staff
The hotel gardens are wonderful. The staff helpful and cheerful. The food is excellent. Only the fact that I paid 53euros per night more than was necessary, and presumably that much more than most of the other guests.
I liked the facilities, the friendly staff and the big selection of food at breakfast and lunch.
Good design, pleasant staff, clean and efficient, good facilities A bit understaffed in some areas
Comfortable, clean and pleasant surroundings Found nothing to complain about
The customer services staff, Bachi, Maria and Monica were very good Rooms were noisy from the disco on the ground floor, the rooms were not up to standard with leaks in the bathroom shower reported but not fixed, the hotel food was not good value for money and very few staff could communicate in English
Excellent pool facilities . The opening hours of the hotel bar we found could be extended at weekends.
The spacious areas at the pool and beautiful scenery In the evenings room service would take up to an hour for a tea and a coffee. More staff is needed. Also it's too big, I do not know where everything is after being 3 days there. La Zahara restaurant is way too expensive, it cost 150euros for 2 and we were both young people. Finally the way to go out to the beach was very long.
The most unique hotel really amazing worth seeing even if you weren't staying here. Really five star. Excellent breakfast great food Everything in the room is so high tech. Our curtains started opening and closing by themselves at 2:00 am. We shoul have asked for a little inservice on how to work all the controls.
Too much beton for my taste around the pool and terrace, too much city type hotel
Perfect setting, very friendly staff, good facilities, enjoyed spa treatments, cleanliness. The music in the communal areas (corridors) was too loud.
This hotel is fully meet 4* star requirements. Very comfortable, clean, good restaurant, very clean pools. Most of personnel doesn't speak English. There was not enough parking placesnear the hotel.
The quiet and tranquility no
New and nice designed hotel, good location in Sancti Petri, Junior suite are perfect for family purpose. Lovely pool and vicinity. Beach within walking distance (5 minutes) Choice and range of product offered for Lunch and Dinner should be improved.
We played golf, and used the restaurants in the courtyard at Novo Sancti. Went to the fabulous beach. No
Not much, only the hotel staff: nice and efficient. A lot but above all its value for money: 300 euros per night for a hotel where, for example, simply there was not sufficient parking space!!
Personalet var service minded og dejleg rent hotel tæt på midtbyen Nej
Yderst velbeliggende med mulighed for såvel sightseeing, som afslapning.
Hotellet er et fantastisk godt udgangspunkt for at opleve Cadiz Klimanalægget fungerede ikke og man havde ikke fået registreret, at værelset var inkl. morgenmad. Det beklagede personalet dog den sidste dag
Hotellet er fremragende placeret og har potentiale til meget mere. Personalet var søde og hjælpsomme, maden og spaen rigtig dejlig. Fantastisk atmosfære i en fantastisk by, Cádiz. Egen P-kælder plus stor offentlig P-kælder 50m fra hotellet. Lidt istandsættelse og bedre rengøring ville gøre en forskel.
Hotellet burde kun have 3 stjerner, det er nogetuforståeligt at det står som et 4 stjernet hotel.
Parking facilities. Convinient for beach, resturants and city centre
Reception staff were excellent on the day. Rooms looked tired and in need of refurbishment.
The location and facilities were very good. I also very much appreciated the bottle of wine and dessert being placed in my room on my birthday - my thanks to the management and staff Perhaps some of the staff could work on their friendliness - perhaps it is just the cultural diffrence (New Zealand and Spain) - very few of the staff ever smiled when being greeted or greeting us.
The location of the hotel, it is on the most beautiful beach. We visit the hotel regularly. N/A
Very good location and friendly staff. You need to cross the street in order to get to the beach.
The location is great, right on the beach.
We were made welcome, given a very comfortable room with fantastic views over the beach. Breakfast was very good but the dining room seemed a bit canteen like.
the people , the comfort , the location , the view all is perfect dining room and terrace facilities needs to be updated .
The convenience of the beach and eating establishments. Rooms are clean and bathroom is first class. Pillows could be more plump.
Wonderful location opposite beach with night street market in front of the hotel and choice of great restauants. Easy to get about with buses.
Facilities were excellent
Absolutely nothing for kids to do - the park in the sister hotel was locked which seems a waste. The childrens pool was not in use and I felt the whole atmostphere has changed since our last visit two years ago - for the worse.
Good food and accommodation Unfortunately due to the weather on the day previously, we were unable to use the outdoor as it was closed due to it being in need of cleaning.
I enjoy my stay at the Iberostar Andalucia Playa... everything was excellent and I hope I can return soon. Thanks for the flower that I had received from one of your employed. GRACIAS
The best thing by far were the staff. Very friendly, helpful and courteous, they are your biggest asset We did not like the baby club closing as of the 1st September, ourselves and other families would have welcomed the service.
Nice location, friendly and helpful staff. The hotel is new, clean and quite an impressive building, nice pool and access to good beach. Buffet food of generally high standard, although very large and impersonal eating area. Good undercover secure and free parking. Drinking and eating around pool not allowed, presumably for safety reasons but could have used plastic instead of glass. Detracted from being able to fully unwind and relax around the pool. More for family stays than intimate get-away.
Great place to stay for sun holiday. Beach, golf, pool excellent. Staff so friendly and nice. Lovely touches such as serving sangria by the pool and before going into dinner. Night time entertainment is limited and poor
Great staff, incredibly friendly. Fantastic location, on the beach. Quiet area, great to relax. Lack of F&B offer
he design of the hotel is very attractive and the bedrooms spacious and beautifully decorated. The pool is superb and there is very easy access to the beach, along which one can walk for miles. The food is superb and the staff extremely polite and helpful. There's a very relaxed and luxurious air about the place. It is a treat to have a free car park which is reasonably secure, although the parking spaces are quite narrow. We were glad to have a smallish car.
Exelent location close to restaurants and beach, very clean modern rooms.Friendly staff. Good price! Świetny, nowoczesny hotel w b. dobrej cenie(40E za noc) B.dobra lokalizacja...blisko restauracji i plaży. Polecamy:) Tiny shower
great location close to the bars and restaurant but most of them were closed as it was at the end of the season
The apartment complex is beautifully designed, very clean and modern, with a lovely pool and restaurant. It is in an excellent location very close to the beach with plenty of shops, bars and restaurants close by. The apartment itself was well-equipped and comfortable. The staff were very friendly and helpful, and spoke some English. The only things we missed in the apartment were a lock on the bathroom door and a mirror in the second bedroom.
Close to the beach, close to the supermarket, nice personnel, well-equipped kitchen, big terrace. Breakfast was rather poor
Every member of staff was very welcoming. The apartments are compact but very clean and with an excellent terrace to relax in the evenings. Chiclana is an excellent place to visit beautiful beaches or cities such Jerez and Cadiz. Perfect stay. Hard to think on something constructive to comment, when something is right is just right. Maybe the television channels could improve with a bit more selection.
Nearness to beach We did not like our room it was damp and musty
We enjoyed our stay at this aparthotel very much, exelent location close to restaurants and beach, very clean modern rooms, friendly helpful staff, would definatly go back.
With the swimming pool just outside the door and beach only 50m away the children loved it! Breakfast was 8 to 10.30am. We ate at 9am and the cooked food had sat there since 8am. There was no evening meal or pool side service since we were out of season.
It was very nice to stay 3 nights here. The famous La Barossa beach is 5 minutes walking. Friendly staff and not hard to find. Kitchen is good equiped, we have had breakfast in the room every morning. In the middle of the hotel is the swimming pool.
Modern building and friendly staff Nothing!
It is close to the beach. Hotel staff was extremely poor. Everything is pay extra. Parking is terrible. Hotel food was plain and excessively expensive. This should be rated a 3-star at best, not 4-star. Choose somewhere else!
My room was spacious and really enjoyed the balcony. The Spa was wonderful. Parking was a nightmare. Staff was very unfriendly. Had many issues with room key not working properly. Layout of hotel was not user friendly at all.
location good staff very helpful and food ok long queues experienced for breakfast and dinner during weekend.
Cleanliness, Golf course and breakfast
The breakfast was excellent ! The buffet in the evening good ! They forgot to clean our room from one day to the other ! We paid a little more to have a Junior Suite, but that was waste of money. The room was also foolishly furnished.
The room was reasonably large and had a balcony overlooking the pool. The services were terrible. The waiters and waitresses could care less about you. The food was dull, boring, and repetitive. Parking was problematic. Maid service was minimal and the room was not cleaned. I had to go asking for towels 2 times. The room key would not work. There were cats climbing on the resturant tables in the morning!
I did not like anything. The room was dirty. It was a junior suite with a huge balcony but very unsecure (as the balcony was connected to the corridor by one side). The hotel was very noisy and the food awful. It has no direct access to the beach as other hotels. It is the worst hotel I have ever stayed at.Even 2 stars hotels are better than this one.
We liked the room (comfortable and clean). There was lots of light and a nice view. The lobby area was nicely done. The bar at night did not serve any food.
Price/Quality ratio is perfect. Cousine is perfect. Spa facilities very good, the Ocean is the best. Strongly recommended.
Helpful and friendly attitude of staff. Twice at breakfast, ham and cheese was not replenished on plate.
Cheap price, ease of booking Not enough staff -1 for whole hotel! No maps. No customer service whatsoever. Had to wait outside for 15 minutes before anyone came to unlock the door on check in!! Rooms very simple and bare. Bathrooms nice, surprisingly.
The staff were extremely helpful and generous, the room was lovely, air conditioning always worked, good powerful shower and the pool was lovely and refreshing whilst the sun loungers were nearly always empty! There is nothing to complain about.
Clean, good value, No problem with late check-in No- all good
We found it a peaceful hotel just away from the busy areas. The staff were always friendly and helpful. Allowing us to take our small dog was a bonus. We would recommend the hotel and will be going back in the near future a very small point but it would have been nice to have tea and coffee making facilities in the room .