Dayton Hoteller

Room was fairly clean, good TV, clock radio worked ok, shower was good. They gave us a handicapped unit (which we didn't ask for) that had virtually no counter space in the bathroom. We had to use the floor. Also, when we arrived at the motel in Dayton, we went to the office to check in at about 6pm on Saturday evening. There was no-one in the office and the door was locked. We had to wait nearly 15 minutes (it was very cold outside) until the clerk showed up. By that time there were three customers waiting to get in. She had been out at one of the units trying to fix the lock mechanism. There was no-one else on duty. If I hadn't already pre-paid for the room on line, I would have left to find another motel. I'm not sure if I'll be back to Red Roof because of it.

Right off the interstate. Plenty of restaurants and stores near by. Room was dated, but clean. Lots of shady looking people hanging outside there rooms drinking into the night.. DID NOT FEEL SAFE!!! After normal business hrs front desk has to buzz you in to the lobby like a prison. Booked on Kayak, but charged by Red Roof Inn. They did issue a refund, but it takes at least 3 business days to process the refund. I would not stay here again!

Beds are comfortable and rooms are clean. Set up of room is logical

The staff was responsive to taking care of problems. But, they should not have occurred in the first place. Upon arrival either kayak or the hotel had lost our reservation fortunately I had a copy of the confirmation. When we arrived in the room the room appeared to be acceptable after turning down the bed I discovered the sheets had not been changed from the previous occupant this is something I find completely unacceptable. To their credit the staff did changes to another room

Struggled to find a room late at night while traveling. They had a room available. In very bad need of cleaning and remodeling.

The front desk clerk who checked us in was excellent. The room was terrible. It was dirty, and even though we asked for it to be cleaned, housekeeping never touched it. We checked out early due to the uncleanliness of the place.

-modern and new lobby -room was very outdated and did not match the modern decor of the lobby -bistro/bar had a limited menu, I ended up eating out instead of staying at the hotel

It is right downtown in Dayton, so if for some reason you are here for business it is convenient. Oh where to start? Our door handle for the room fell off, the closet door was completely unattached, the view from our window looked directly into another room about 4 feet away. Nothing in the hotel, with the exception of the elevators, works. Even the entrance to the parking garage is closed.

Missed my wake up call. I specifically went down to the desk and asked for one. Not cool I almost missed my morning meeting. No am breakfast options. Kinda old and dingy

I needed a room with two beds and the hotel where my conference was did not have any rooms with two beds available at the time I tried to reserve. The Grand did, and for slightly less than the other hotel's special conference rate. My criteria for a hotel room is that the door locks, the bed is clean, the toilet works, and the shower works. Well, the bed was clean and the shower worked. In the morning after checkin, the toilet didn't flush because the tank wasn't filling. And it's not because the flapper valve was letting the water drain into the commode, it's because there was no water flowing into the tank at all. On the way out, I notified the front desk. Upon returning to the hotel later in the day, when I flushed the toilet, the pipes resonated and sounded exactly like a foghorn for the 2 minutes or so it took to fill the toilet tank. Calls to the font desk to report this (and to let them hear it) went unanswered. I reported this in person at the front desk on my way out again. For the rest of the stay (three more nights) the toilet intermittently sounded its foghorn and leaked water onto the bathroom floor. The floor was wet until we checked out. As for the door, it locked, but getting it unlocked was the problem. We had about 5 or 6 pairs of keys made during our stay (only one of which was my fault for leaving the keys in the room). Every time a key was made to maintenance to check on the toilet, it disabled all the other existing keys. And of course, staff also seems to make one-day keys without bothering to ask how long the stay is so that the key will work until checkout. I wouldn't have stayed here in the first place had the right room been available in the other hotel (within walking distance), and despite the allowances for the fact that renovations are going on, I don't think I'll be back.

Clean rooms and affordable price on the room. The staff sucks! On the floor we stayed two groups in apparently the same family were causing a ruckus at all hours of the night,very late at night. We called twice to say something to the front desk staff and they did nothing. We will not be staying here EVER again.

Nothing I should have listened to my instinct and walked away but, I discided to give it a chance. Once I got to the room you could tell it was cleaned but had permitted stains on funiture. So I didn't complain because I figured they did the best they could given that besides the stains it was decently clean. The nightmare stared that night. After I got back to the room after stepping out for a few hours I realized that the TV did not work. I called down to tell them. They told me someone was coming to fix it , and they never did. Then, I went to turn on the heat and it only blew out luke-warm/ cold air. I call them about it and not one came or offers any consultation. Then, they don't have real comfortors on the bed so, I called again and asked if I could get one. I was told that they do not have comfortors and that they use a "3 blanket system". So I asked if I could have another blanket, he responded " you will have to wait til 9 until the housekeeper gets here". Lastly, there was no shower curtain in the bathroom and I didn't notice until morning when I go ready to take one. When I go ready to check out I talk manager he was very rude but did offer me another night but I declined