Des Moines Hoteller

I keep staying here and it's like my home base in Des Moines

Friendly helpful staff ready to provide assistance and guidance. Found the location in close proximity to the the airport and interstate. Dining was not the best in the vicinity of the hotel (not the hotels fault) but found the hotel's restaurant especially the breakfast to be exceptional. The breakfast wait staff were among the best I've experienced at a hotel restaurant. The suites could use an upgrade/redecoration.

Close to Downtown Des Moines and the interstate. The staff was very nice and helpful. The breakfast buffet was pretty good, and everything was very clean. Our room had a great view of downtown. The room was sweltering hot the whole time (85 degrees). The staff said you could open the window, but it seemed to be locked shut with no way to open it. Thankfully one of the staff was kind enough to give us the box fan from the front desk.

Big rooms Break fast, parking

Mistakes in room service meal

Beautiful rooms Fireplace Chef at breakfast to make omelette and waffles to order Great breakfast selection Parking garage across the street

Friendly and helpful staff - both front desk and valet; helpful with directions and made a couple of good restaurant recommendations; Location convenient for an event my wife and I attended during our stay and the valet shuttle included at no additional cost was helpful. Nice breakfast offerings. While I got lucky with a dynamite parking spot in front of the hotel for the weekend and didn't need to move my car, the notion of valet parking for $15 per night was distasteful (I know it can be much more in major coastal cities). Sunday morning breakfast should not end at 10 a.m. - it should run at least until 11.

The room was so luxurious & the staff was amazing! The free breakfast was delicious! We loved staying at the Hyatt! Would definitely recommend & stay there again! The difficult parking, didn't find a spot & had to use valet

The email for preferences was perfect!

It was a really nice place to stay very elegant!!! That it wasn't enough time or half set aside time for adults to use the pool area!!!

Love the refrigerator and microwave. Love the water slides and pool area. It wasn't too cold lime some hotels. The tiled walk in shower was really nice. Awesome shower head. I wish I would have known the hot tub wad broken when I made the reservation.

The front desk staff was always so kind. This was my second time staying at this hotel.

Everything about this hotel was fantastic! New construction and facilities made for a great stay. The staff was respectful and accommodating in every possible fashion. Thrilled to have been able to stay here and be so close to downtown Des Moines for the Des Moines marathon! If I come back to downtown Des Moines for a weekend getaway this will be where I stay.

I just spent the one night, but everything was nice and clean. Also the view of the river was great. I would stay here again.

Friendly staff, right off the highway and not too far from a nice pool hall. Shower head was terrible, sink's drain was busted. It's a no smoking hotel.

Todo fue muy bueno. La Atencion del personal fueron muy ate tons en especial la del area del de saying muy cordial.

Comfortable beds. Nice assortment on breakfast bar. The hot foods weren't as hot as they should be. Didn't see yogurt or much fruit to choose from.

Parking situation

It was very quiet and the staff was very pleasant. It is also convenient to the airport and has free shuttle service.

Location right across airport Offer free shuttle Great breakfast Clean bug room Was able to hear big planes take off

Great location, right in west end. Everything was very new/nice. Great value. Walls and doors are a little thin... heard hallway noise a few times when I was trying to sleep. But still not a big deterrent.

Updated classic hotel. Clean, great staff, quiet, close to everything. The only thing on the downside is I couldn't stay longer.

My room was right across from the ice machine and it was very loud. I would put a door on the ice machine area and put a more sound proof door on the those rooms