1st they are SO ACCOMODATING. Thanks to guest services, concierge DENNIS :-0 and the crew plus the front door attendants, managers, housekeeping are all amazing. Guest Service Rep came to greet us and had the goats milk avail for my daughter. In the USA we can only purchase at select store and did not realize it was more common to have in Dublin. We have made Dublin-the Shelbourne as our #1 headquarters. The quality of our stay, the fact they have vetted services for a nanny, great food, amazing polite service from all departments simply speaks volumes. Mr. Hanley and his staff at this fine establishment continue to amaze me. I really appreciate the peace of mind they bring to me and my little 1 and 2 year old children each visit. We surely feel special and love the amazing spacious rooms. THANK YOU ALL!! See you again next year. I have only positive things to communicate. They can keep up the great work. Great food options, great concierge, guest services, housekeeping, food services.....blessings to you all!
The hotel is grand and no detail is overlooked. The breakfast was superb but still talking of the impeccable service. A perfect 10 all around.
When I arrived at 10AM, there was no room ready (understandable), but when I returned in the afternoon, I was shown to a room with a worker working on scaffolding directly outside my window. The second room was fine, but I was disappointed that the clerk had initially no problem assuming he could leave us in a room where we could all wave to a worker!
excellent service, excellent staff, luxurious room - Fantastic hotel.
Nothing. I have stayed in better b&bs!!!
The staff was incredibly accommodating and pleasant.
Excellent staff . relaxing atmosphere. Superior service Breakfast at €29(orange juice and cereal) for a 12 yr old is way too pricey!
the feeling of luxury, excellent service from all of the staff, reception staff were very professional as were porters bar prices are a little on the high side.. Thats dublin i suppose
It was a gorgeous hotel - the breakfast was a bit pricey but it was lovely
Lovely staff, very beautiful building. There was no complimentary water or tea/coffee making facilities in the room which was very annoying. We have to queue to get into the restaurant for breakfast - first time I've ever had to queue in a hotel for breakfast and did not expect this from a 5 * hotel.
Location is perfect but a bit overpriced for what you get. Room was a nice size and staff was very friendly. I think it is better without kids. Overpriced a bit for what you get. Had to call to have room made up after being out from 9:30-3:0 during the day... I guess someone just forgot.
Breakfast was insanely good, the best part of our stay.
concierge recommendations great breakfast Very small room with minimal closet space and walking space and a step down to get to the bathroom Had larger room for less money on my 5 previous stays here
Great location, very pleasant staff, spacious room (especially by European standards). Very nice hotel. Nitpick: bathroom could have used a little updating.
The central position of the hotel and also the overall excellent quality made for a very good short break.
The location couldn't be more central. It's luxury accommodation with top class food and service and all the extras you could imagine Not enough power points/sockets in the room for a modern tech age. The AC unit had mold on it
The staff were fantastic and the location perfect for some city shopping and exlporing the city The quality of room service food to cost was not the best
Breakfast was wonderful Staff (especially Tommy on front desk) were very helpful Location Handicap room, which was not suited for others with low and very small sink. Shower type assured water to go over the floor.
the location and the rooms and the speed of check in nothing
Staff were very attentive in all areas reception, restaurant, etc
Pleasant environment, very nice location, friendly staff and spacious clean and luxurious room. The bed was too soft and streetnoise from nightlife
Efficiency and friendliness of the staff; well-appointed, comfortable, clean room.
Location was excellent
Hotel is very difficult when parking
Great hotel! The staff was very friendly and helpful, polite, and engaging. I particularly liked how they helped direct us around Dublin to the places we wanted to visit. Excellent service! Nothing!
Great location...we walked everywhere. Restaurant was expensive and not great, plus breakfast was not included. Comfortable, clean rooms. The restaurant was expensive. Breakfast was not included in the room rate.
the bed very poor selection of food, service had drop from my last stay
The location was pretty good. The room was clean. The entrance and lobby were dirty and dated. The staff didn't seem to care at all.
cosy room, good location and helpfull staff beverage and food costs
location internet speed staff expensive
The staff were friendly and most helpful.The hotel was quiet, and it took me just a few minutes to reach a lovely Park, and St Stephen's Green. Also, the food was delicious.
The hotel was perfect for a short city break as it is so central. The breakfast is spectacular and the staff were so friendly. The beds in the rooms are some of the best ever as they are so comfy and have beautiful white linen on them.
I liked the general quietness and the sense of privacy in the hotel. I also liked the staff who were very helpful and welcoming.
The pillows! The bed was very comfortable and provided a good night's sleep. Whilst the hotel is very nice, I think that it is over-priced.
Staff and location House keeping was poor. Mini bar was not restocked. I had a shower before going out for the evening, the towles were not changed. Never experienced that in any other hotel .
Excellent staff service Andy he hotel and restaurant. Rooms very clean and comfortable
easy access to grafton st poor choice menu for vegetarians
The hotel is perfect in everyway. Fabulous central location. Staff very helpful and friendly. the Mint bar and staff was great. Can't wait to return.
The location The receptionist.
We stay at hotels regularly in Dublin and were pleasantly surprised to find such delightful staff, lovely room and excellent service. I didn't realise the Atrium existed, a great place to meet friends either for lunch or an early evening drink.
The quality of the room was excellent The in-room dining was not quite what I expected from the menu
Location was ideal for tourists, gym was adequate and 24 hours, staff was friendly Rooms were cramped and needed more cleaning detail attention (slight mold in grout of shower), smaller bedsizes in rooms should be more clearly advertised when booking.
Pure luxury of rooms, friendly and efficient staff, really relaxing experience, can't wait to go back!
The location is perfect and the exercise room is terrific with lots of options available on a nice array of equipment. Staff are friendly and the rooms comfortable & spacious. They also had our room ready when we arrived at 7:00 AM! Very nice for the weary traveler. Overall it's a classy, comfortable and nice experience. Our room was located on an alley side of the hotel but near O'Connell St. so we had no view at all and noise from buses and vehicles in the morning.
the staff, very very nice an helpful i liked everything
Friendly staff. Clean rooms.
great comfort, great staff room a bit small
The service was superb. The surroundings and the quality of the room was amazing. Coffee in the lounge with an open fire was a highlight. The airconditioning/heating was unable to be adjusted and the room was too hot. The bed was a little hard.
Extremely courteous and helpful staff, without exception
The service and the convenience to the City The only point I would make is that our room had a musty smell which we put down to a previous occupant being a smoker.
The staff were without exception incredibly cheerful and helpful. The breakfast was wonderful
Everyone was so helpful. The facilities are the best. The restaurant was wonderful. We loved absolutely everything !!!!! we hope to return one day.
relaxed, comfortable, luxurious and calm n/a
It felt like a 5star experience.
The level of comfort and luxury of this hotel is amazing! The staff never stops to make an effort to make your stay as we said "Totally awesome!!" Nothing, it is a truly amazing hotel.
Amazing, hands down the best hotel experience I've ever had. World class staff, facilities and rooms.
How relaxed one could be in the hotel and how easly one could stay there a whole weekend without leaving the hotel.
Hotel staff very pleasant and helpful. Room very comfortable and restaurant food lovely.
hotellet var godt beliggende med rummelige og godt indrettede arbejdspaldsmuligheder. Fjersynet var af god kvalitet og dejligt med døgnservice i receptionen. Jeg syntes at det var yderst ringe at Wi-Fi ikke fungerede ordentligt på værelset da jeg netop havde valgt hotellet pga af mit behov for at kunne arbejde via nettet ved siden af rejsens primære mål som var ferie og forretningsmøde. Jeg vil derfor ikke kunen anbefale det hvis man har dette behov (derfor nej herunder). Men hvis det var for ferieformål ville jeg kunne anbefale det.
meget glade mensker og meget venlig. vi kommer igen det er helt sikker. nej
Selvom hotellet ikke er helt nyt, var opholdet dejligt. Hotellet ligger dejligt centralt i Dublin.International morgenmad er sparsom i udvalget i forhold til prisen.Jeg / vi havde 3 dejlige dage. Se ovenfor!
Beliggenhed Støj fra stort luft udsugningsanlæg. Virkeligt generende om natten.
utrolig god beliggenhed og et meget servicevenligt personale Måske en anelse for meget aftenstøj ( aftenstøj)
Jeg glæder mig igen over den lidt spooky stil - det giver en særlig oplevelse og differentierer hotellet fra andre ordinære hoteller - et hotel man husker for det gode. Meget venlig og hjælpsom reception. Hotellets centrale placering ermeget vigtig. Omkostningen ved den centrale placering i Temple området er naturligvis lidt festlig støj fra gaden, fredag aften.
the room was clean and pleasant. The hotel was hard to get to, gated doors etc. This hotel was also above a sex shop and managed by its workers. There was no one around to seek help. This should not be classified as a 5 star hotel. This is just a clean apartment with sex dvds available.
The W.B.Yeats Suite was beautiful and very well decorated, it was luxury home from home. The Wifi was fast and free. Very good value and superb location in the Centre of Dublin City. Sound proof windows work well also.All day breakfast was excellent . Highly recommended
Room was fab... Amazing!! Oscar Wild Suite! Complimentary wine, biscults, chocolate & the regular tea/coffee making facilities! Very central. No staff there at any time (No foyer) - this did suit us but I could see how others might find it irritating if they needed assistance etc!
Being in Temple Bar, noise on street till 4... Not really a hotel, just 4 suites.. And Shower not working.. Not good enough at that money!
big and clean rooms, good location. Very limited hot water in wash basin. The rooms are located near the night club so it's noisy during the night.
The hotel room had been well renovated and was very comfortable and accessible. I would have like cooling options like air conditioning or a fan and a few hair products.
Excellent location, lovely suite. Really comfortable bed. Perfect
The James Joyce Suite was beautiful, so well appointed and comfortable. Very pleasant and professional staff. All-day breakfast was very nice. So central for anything in Dublin City. Highly recommended . Very high standards overall and good value for your money. No, it does give what the profile says.
Excellent location.. brilliant interiors.. Friendly staff.. Lovely facilities..
Location was perfect-close to everything, Well appointed room with all amenities well thought out. Staff was very friendly. Sound proof windows. Very spacious.and clean. The breakfast was excellent. The bathroom door was glass and only part was frosted which was a bit strange.
Cleanliness Street noise and sarcastic security staff.
The staff was friendly and had nice scones and tea in the lobby. The wake up call was a little late, so set a back up alarm just in case.
I was a little hesitant on getting a hotel in Temple Bar - it's a noisy pub crawl neighborhood, but that all went away when I stepped inside. It's on the far end of Temple Bar, near O'Connel Street, but that means it's central to everything. I was able to drop off my luggage early so I could explore Dublin for the day. I also got upgraded from a single room to a double with no extra charge. Room was quiet - during the day you could occasionally here slot machines outside the window, but I can't complain. Never heard the bar crowd. Great facilities, never got to check out the pool or breakfast but I'm sure they're both wonderful. Will definitely stay here again next time I'm in Dublin, for either business or leisure.
God beliggenhed og OK morgenmad - pænt og rent overalt. Ja manglende ventilation, thi man kunne ikke have vinduer åbne om natten, grundet støj fra vejen.
Velfungerende , godt beliggende centralt og med venlig betjening og fin rengøring på rummene. Lidt trangt på værelset, men fint nok, hvis man bare skal bruge det til at sove i. Svært at få plads til kufferter...
Helt ok. belligenheden var god og barservicen var i top. rimelige prisern. dårligt internet.... Det virkede stort set ikke. Personalet arbejdede for mange timer om dagen og manglede overblik i enkelte situationer. De glemte bla. at vække os to dage i træk.
meget venligst personale - et lækkert hotel i en speciel stil.
Utrolig venlige personale med meget fint service i restauranten. Opholdet oversteg vores forventninger og hotellet lå dejlig centralt.
-Close to bus pick-up & drop-offs -Friendly staff at front desk & in the restaurant -Restaurant on-site, reasonably priced & convenient dinner options -Clean and modern rooms -Fairly quiet -Just a bit of a walk to get to the heart of Dublin (this can also be a pro as it's a little quieter than if you were in central Dublin
The rooms were spacious and staff friendly.
The location was good Reception staff were not friendly
hotel was nice and clean they shutdown services early and on our checkout day decided to shutdown all the computes for 3 hours so we could ot checkout or get a final bill to review.
The food in the restaurant was pretty good. Average, indifferent service. Average cleanliness. Terrible pillows, nearly rags Terrible bedding
I found the staff at this hotel extremely friendly and helpful. They were courteous and offered help and advice. I really appreciate good service and we got it at the Pearse hotel. The hotel location is a 15 min walk from O'Connell street which is great. The pillows in the room were like concrete slabs. The room smelt of stale smoke. The cost of wifi was extortionate.
Fantastisk central beliggenhed. Hyggeligt hotel med god størrelse værelser, godt indrettet. Venligt, serviceminded personale. Fantastisk morgenbuffet
Fantastisk - ligger perfekt til shopping - hyggeligt hotel, som er personligt. Man får en fornemmelse af at alle hotellets gæster slapper af og nyder den god stemning. Det er 2. gang vi er her og hotellet lever op til alt. Mvh kirsten
Vi oplevede at der på hotellet var ualmindeligt mange ansatte der - som hovedløse kyllinger - rendte rundt mellem hinanden og ikke kunne finde ud af noget. F.eks var morgenmaden en katastrofe af personale der rendte frem og tilbage , mens der manglede alt fra rene glas til bestik osv.Ligeledes var værelset ikke klar ved ankomst. Få færre men kvalifiserede ansatte der kan finde ud af tingene.
Et behagelig hotell med god atmosfære og med en fantastisk beliggenhet.
Det er et rigtigt godt hotel med en god service, og hvor inventar mv er i en høj kvalitet. Mere personale i morgenmadsrestauranten.
Behagelig betjening, gode faciliteter, kort afstand til Dublins centrum.
very friendly staff. The hotel is located near the center of the city.. bit noise in the nights, because of the bar, which are located around the hotel, but no real problem for us.
There is free parking, unlike with many other city hotels. It is also a short walk to many of the city tourist destinations like the museum, National Gallery and St Stephens Grn as well as shopping in Grafton St. It is also a short walk back from the best nightspots such as Cafe enSeine.
Room have been good for me and my boyfriend. In the room of my parents have been broken a lot of things: light, table, and other.
The staff was friendly The bathroom sink because it had two nozzles and the shower clogged up with standing water
Convenient, quiet location. Room was spacious. Appreciated being able to check in early after the long international flight (though another couple on the same airport bus just behind was not able to do so). Air conditioner seemed to warm the room up rather than cool it off. The room we had didn't have an exterior window, making it difficult to judge the time of day and weather. The room needed some minor maintenance work (peeling paint over the tub/shower, drawer that wouldn't stay shut, missing section of bathroom door frame).
Central location Good sized room and good bed Decent breakfast for an extra 11.90 euros Dated decor esp.in the toilet where I could see mould on the roof.Restaurant chair was broken as well.(Was told 'dont worry' by the staff when pointed out.As if..!) a very old kettle which took ages to boil. The news paper request was ignored.
rooms were very comfortable and staff were very helpful location - a bit out of town had to get taxis every where
Good location, within short walking distance of sites in southeast Dublin. Hard, uncomfortable pillows. No free internet.
bed was comfortable needs updating-why was breakfast not included for the price? supposed to be a 4 * hotel- no way
Staff Room was very dark and not as clean as i would have hoped
Good location and the room was clean and tidy. We had dinner in the bar on the night we stayed and the staff were a bit distracted in that they were arguing amoungst themselves at one stage and they did not look happy to be there at all and as a result the service was lacking.
The location on Merrian Square was outstanding. They provided everything that we needed for a 3-year old and a 1-year old, including the right beds. Check-in was fast. Breakfast was great, and the staff helped throughout our stay, which included two stays, broken by a week of traveling outside of Dublin. While the hotel may be a bit older in some regards than others, we were pleased with nearly all aspects of our stay. They do lack a concierge desk and bellhops ever ready to assist with luggage and taxis. However, the front desk always found help with our luggage and arranged our taxis without any problem . If you're looking for the best in hotels, the Davenport may lack a bit, but, we found it to be quite a good hotel and well worth booking.
Great location everything on doorstep. friendly staff who were very helpful.