Fort Wayne Hoteller

I liked the location. Parking was easy. Bed was comfy The glasses in my room were crusty dirty. The beautiful atrium windows were too dirty to enjoy the morning sun and every time I walked by desk there was usually a group of employees chatting. I really had higher standards for the Hilton

The hotel connected to the Embassy Theater, and all events for the NABBA championship were easily accessible. The food was mediocre at best (stale bread, powdered eggs, burnt coffee), and the water had a funky smell. The shower left me itching for the entire stay. I'm certain that it was the water because I used the same soap, shampoo, and other products that I use at home. We were told that Fort Wayne experiences the water phenomenon after a quick snow melt, but it was very inconvenient. Downtown Fort Wayne loses points for being a ghost town much of the time. We saw very few people walking around, and lots of empty buildings. All of the businesses closed early. Bars stopped serving food or closed altogether by the time our events were done, and there were no 24-hour drug stores in the vicinity.

The beds were comfortable and the central air was nice, it's also a good central spot for travel. Wasn't very user friendly. Pool is was too shallow, and there's little ventilation in there. Not much to keep you at the hotel enjoying yourself. It's more or less there just for the convention center and travelers. Not exactly going all out for the tourist. Parking is not free.

Pool and Hot Tub No vent in restroom. Ac/heat Fan would not stay on Room smelled like a smoker ha state there previously Shut breakfast down early.

The cost was quite reasonable. Very convenient to Interstate 69. There were several small things that needed maintenance in our room that we reported. The breakfast was just so-so.

Leaving it behind Zombies in the parking lot

Helpful staff Cold floors stepping onto in bath area doors not licking well entrance 2 ways

Nothing. This was the only time I have ever had concerns for my family's safety, and by far, was our worst hotel experience ever. There were large groups of people who stayed in the room above us who were very loud, stomped up and down the stairs, yelling profanity loudly outside our room, and were otherwise very disruptive at all hours of the morning. Around midnight, after their carrying on had been going on for three hours, I called the front desk. The person on duty asked them to leave, which caused a loud and contentious confrontation. They continued to be loud, and the employee came back at 2 am, at which time I believe the police were called. The police came between 2-3 am, and there was continued yelling and confrontation. Between 3-4am, another person showed up, looking for the groups who had been escorted out earlier. Had I not had two sleeping children, we would've packed up and left. The next morning, as I was loading the car to leave, there was a small baggie of what appeared to be drugs on the ground in the parking lot. I am now attempting to get answers for how this is allowed to happen. Do not stay at this hotel, and do not book hotels through any other process than the hotel itself. No one seems willing to assume responsibility for this mess. The hotel contends that this is an issue with the third party search engine and booking service. The search engine claims no responsibility since they are not directly involved with the maintainence of the facilities. This quickly becomes a difficult deniability scheme, resulting in time-consuming back and forth to resolve the issue.

did not end up staying....never was informed that the pool was under renovation...that's why we chose to stay there for our kids.....very frustrated!........did not have a large window of opportunity to swim because we were there to visit our other grown children in the area and to watch our daughter play her soccer game at a local university in the evening.....the afternoon was spent dealing with this situation and then trying to find another hotel...ended up at one without a pool...very disappointing!!!!

I didn't enjoy anthing about the hotel. They had bed bugs. The employee tried to give my husband and I a new room with dirty bedding and a leaky ceiling but we refused . Overall a horrible experience!

Quiet, clean. Great nights sleep. Breakfast area. If you wanted anything, you had to buy it from a vending machine.

Nothing Everything

This guest did not leave comments about this hotel.

The location was perfect for our travel path and the wedding venue we were attending. Bed uncomfortable/ pillows were horrible/ refrigerator barely chilled anything and the "hot breakfast" lacked in taste and freshness. Front desk breached security by giving out room number upon request to another