Hermosillo Hoteller

I had difficulty finding the hotel, the location of which bore no resemblance to the google map I got online.. The girl at reception was unable to tell me where my room was. She wanted the porter to show me, but as my car was full this would have entailed his running along side the car! I finally asked for a room I could find and she gave me one closer. There is no map of the Hotel to show guests where their rooms are. I realize this is too much to ask of a Mexican hotel, but it is a sensible solution. The coffee shop does not open until 7:00 AM. This means that by the time they get their act together, one would not get on the road until almost 8:00 Hotel is overprices for very little.

Nothing The fact that as soon as I arrive at Hermosillo's International Airport, and go to their booth at the airport, I am told there wasn't a reservation in my name, and that I probably got it wrong. I pulled my smartphone and showed the attendant the reservation confirmation and date it was made (Oct 4) and she then proceeds to tell me that my reservation was cancelled and given to someone who was part of a larger group. And I did not even receive a courtesy note, e-mail or phone call.

Staff not very nice

Internet does not work at All, jacuzzi with no hot water water.