Vi er meget tilfredse med stort set det hele, og synes at beliggenheden på "bjerget" var en ekstra charme og gav en specielt flot udsigt ud over bugten; men den første nat blev vi henvist til det foranliggende hotel (tror det hedder Residencia), da der ikke var plads for os på Parco dei Principi. De havde vist beregnet sig med en overbookning, og det var vi meget frustrerede og harme over. egentlig ikke, men jeg synes, at man bør "stå lidt mere på hovedet" for at gøre det godt igen end tilfældet egentligt var, når man har gjort så stor en brøler.
Very pleasant hotel, centrally located, loved the use of local ceramic tiles. Slight problem with lighting: light at entrance to room malfunctioned and lamp shades were old and actually fell apart.
We loved our stay at this beautiful hotel! Our room was perfect, with nice furniture and plenty of room in the closet. The hand painted tiles in the floor made it so cheerful and unique. Michelle from Reservations was extremely helpful in giving us information on how to travel from Naples by train and on how to find the hotel once that we arrived in Sorrento. Mario and Pepe at the Reception were always helpful and happy to provide us with all the necessary information to visit Capri and Sorrento. The outdoor pool is located in a very nice setting, surrounded by flowers. The same with the breakfast area. Great food. We would be very happy to come here again and stay again at this beautiful Hotel. Nothing, we loved everything there!
Great, friendly and very helpful staff, beautiful setting right in the town center. Room was very classy though quite small for us. Not much to do with kids in November.
great location to visit Sorrento,Capri,Pompei. Shopping and dining in the narrow street of historic just a short walk from hotel. Hotel staff very helpfull.Great experience.
The hotel staff were very helpful in recommending places to visit and eat, and arranged for transportation. Their friendly attitude made it feel like home. Breakfast was great. paying for internet in the lobby - but if you bring your own laptop it's free.
Location is excellent, specially in small city as Sorrento , The hotel is very nice with rich breakfast. service in the lobby, parking and breakfast is very good. The internet connection is free only in the lobby and the quality is very poor.
location to downtown ,easy walk large cement beam in the middle of the roomfrom floor to ceiling
the location and the pleasant outdoor breakfast area the colour and pattern of the floor tiles in the room!!!!!!!!
Close to everything! Rooms are clean & small.
Very relaxing atmosphere. Hotel staff were extremely pleasant and helpful. Ammenities on premesis were fantastic.
The six days we stayed we had excellent service from the management and staff .The location is central.Can not wait to return.
great location within walking distance of the harbour and town. Lovely rooms and pool and garden area, great breakfast, friendly and helpful staff. uncomfortable pillows
execeptional customer service.....such a good experience!!! It's location. each night after 7pm the police close off the only street you can drive through to the hotel. To get to the hotel you'll have to pay 1 euro to get past the police.... location is only bad if you rent a car and drive.
Perfect location and comfortable The smallest and old TV set I've seen last years. Shower was broken and very old
Very nicely appointed hotel, comfortable and good quality. Public square outside hotel attracts young folk until early hours of the morning. Noisy motor scooters, same all over Italy?
We had a lovely time at Hotel Continental. Porters helped us with our bags, and we were upgraded free of charge to a room with a balcony looking over the bay and with a wonderful view of Vesuvius. We could easily walk to everything, and just down the road is the ferry to Capri. The pool was also huge and luxurious, I had to brush olives from an overhanging tree off the deckchairs to lie by the pool. Ahh!!! that's the life, while waiters wander around taking orders for drinks and snacks. Fantastico!
We did not eat at the hotel but had room service and all items were good with generous portions ( a thing becoming increasingly rare in Italy, unfortunately The lounge area was a little tired and would greatly improve the general atmosphere and overall impression if it could be refurbished
The staff were wonderful... friendly, very helpful, kind and customer focused. The location of the hotel is fantastic - beautiful views across the bay of Naples, very little traffic noise, a small park just outside the front yet a stones through from the main town centre, shops and restaurants. The room was lovely but the bed and pillows were very hard and would be uncomfortable if you're a bit stiff and achey like me. Also the sound proofing between the rooms was not brilliant We could hear next doors' conversations and TV. The gym could be a great asset as the room layout is very good but unfortunately much of the equipment needed replacement or refurbishment and the weight bars were the wrong size for the bench press bench which is a basic error. So with no additional cost of equipment but more maintenance and more thought this could have been an excellent facility. Finally the quality of the breakfast was a bit "iffy" for the quality of hotel and this put us off trying the restaurant in the evening and we ate out all the time.
The staff at the Hotel Continental were extremely helpful and nothing was too much trouble. Even when I dropped my tweezers of the third floor balcony, the staff happily retrieved them for me! All the staff seemed to speak an infinite number of languages and the waiters in the Dining Room were friendly, polite and provided excellent customer service. There was nothing that I did not like about my stay at the Hotel Continental. it was a lovely hotel which provided excellent value for money.
The hotel has a huge pool. Rooms were kept spotless. Good location off of main area with only a 5-10 minute walk away to everything. What made this hotel great however was the staff. From day one they were calling us by name. They were always pleasant and helpful with anything we needed. This was the first of four hotels we stayed at on our trip. I wish it was the last because then we would have saved the best for last. No other hotel's staff compared to this one.
Fabulous hotel with very friendly and helpful staff, facilities, location and standard of accommodation were excellent. The local bars and shops offer a good choice. Nothing
An excellent location in the centre of Sorrento. The views of Vesuvius are probably the best on the Sorrentine peninsula. A quiet part of town, excellent service, friendly staff make this hotel a good choice. Honestly, nothing. It is an excellent hotel. My daughter would have liked free internet access, but apart from that nothing.
skøn beliggenhed, venligt personale, god restaurant, godt rengørinspersonale nej
Et dejligt hotel med flot udsigt.Tæt på forretninger og tæt på centrum.Store morgenbuffet.
Udsigten fra vores balkon/værelse var fantastisk. Imødekommende og professionelt personale. Da vi ikke syntes, at værelset levede op til pris/forventninger, fik vi forevist alternative værelser.
Fantastisk beliggenhed, meget roligt hotel nær levende og rigtig hyggelig by, lækker morgenmad og frokost, super poolområde med rig mulighed for privat afslapning,
Vi glædede os hver morgen til at skulle op at spise morgenmad, masser af frisk frugt og hvad der ellers hører til morgenmad. Der blev altid lagt rent dug på bordet og udsigten var fantastisk flot ud over byen. Det samme med værelset, også rent sengetøj hver dag. Nej
Vi havde værelse på 3. sal med balkon med udsigt ud over bugten mod Vesuvio - Fantastisk! Restauranten med med stor morgenbuffe (brød, kage, frugt, 4 slags juice og æg efter valg - Hurtig og venlig betjening. Poolen god lang med udsigt over bugten og med børnebassin - rigeligt med liggestole. Gratis parkering i garagebygning. Gratis shuttlebus til Sorrento flere gange dagligt. Mindre støj fra vejen (f.eks. båthorn når busser drejer i sving), men udsigten og balkonen gør at det får mindre betydning. Vi så at der var værelser på bagside af hotel mod tag og nabohave - så ikke så spændene ud. Anbefaler klart værelse med udsigt!
The graciousness of the manager of the hotel. Everyone tried to make you feel at home. We had no dislikes.
Nice location Very poor staff / very expensive given quality of room and facilities (i.e. no business center)
Excellent view and quiet. Breakfast is also good. Car park is important none
one of the best hotels we have ever visited.wonderful location superb view very comfortable . and charming staff.. no criticism whatever
Very conveniently located to the train station and the town centre (about 5 min walk each). Stunning views over Bay of Naples. Broad range of food for breakfast. Plenty of fresh fruit. Breakfast dishes not cleared from table till after we left.
2nd time staying in this beautiful hotel, loved it. Very clean, staff are great and very helpful and best breakfast.
view from balcony was super no
The hotel has an excellent location Hotel would benefit from a gym and a spa partiularly in times of poor weather
Very good location for Sorrento town centre and the railway station. Pleasant views over the Bay of Naples.
hotel staff and location
Hotel is very beautifully decorated, all floors are marble, and has great open spaces and sitting areas to enjoy. The back of hotel (really front) is on the bluff overlooking the water and has a huge swimming pool. It was too late in the season for us to enjoy but I'm sure it would be wonderful in the summertime. Also, there are grapefruit and oranges growing on the rear grounds where you can wander and stroll through all the lovely flowers and trees. It is a wonderful location, right downtown in Sorrento within a 5 minute walk from shopping and dining. I highly recommend this hotel.
God beliggenhed. Servicevenlig personale. Mulighed for tilberedelse af morgenkaffe på værelset. Badekåper.
Vores værelse var på øverste etage og med fantastisk udsigt over Napolibugten til Vesuv m.v. Samme udsigt fra hotellets terresser og restaurant m.v. Bedre/smukkere beliggenhed findes ikke! Hotellets beliggenhed er kun 5. minutters gang fra tog-/busstation.
Beliggenhed var fantastisk. Smart med elevator til stranden/poolen. Godt værelse, fin lille altan med dejlig udsigt. Venligt personale. Morgenbuffet var fin med udendørs servering - cool. Dejlig terrasse. Rengøring af værelset - især toilettet kunne være bedre. Morgenbuffet kunne have haft valg af Spumante i tillæg til juice/vand. Afrydning af bordene ved morgenmad var meget langsom. Synd elevator til stranden/poolen lukker kl 1900.
beligenhed, fantastisk udsigt,store veludstyrede superior værelser. venligt og hjælpsomt personale nej
Udsigten over havet og placeringen centralt i Sorrento og tæt ved togstationen. Morgenmaden: forsøget på æg, bacon og pølser mm. var mislykket. Kaffen og frugten var super, men resten var ikke godt. Måske skulle de bare holde sig til den italienske morgenmad. Og så burde trådløst internet være gratis på sådan et hotel. Det var det ikke.
large spaces, staff very friendly and helpful, excellent outdoor pool, wide choice for breakfast crowded for late breakfast
Lovely views from the terraces, hotel was a short walk into town, bar staff very freindly and room was lovely and clean and always offereing fresh towels. Would stay here again Even though breakfast was very good, didnt like queing to get a table in the morning, and when I got up from the table someone was sitting in my seat when I cam back from the buffett.
Clean rooms, most comfortable bed in Italy (that's saying a lot). Pool area was huge - free breakfast was great, staff was professional and very helpful, there was free parking across the street. It was also close enough to the town, but far enough that it wasn't too noisy. This has nothing to with the hotel, but there were a lot of families there. A lot of screaming kids and a lot of splashing in the pool. This hotel is not an adult experience.
The location was good,the view was spectacular from the 7 floor ,the breakfast was excellent and service was great.
The hotel was fine and so was the room except for the room's outlook - it was described as a 'standard room with garden view' in fact it really had no view at all, looking out over the goods entrance onto a wall. Location was a little bit out of the centre
It has magnificent views over the Bay of Naples towards Vesuvius and a superb pool. Great indoor pool close to the spa. Quite a walk into the historical centre of Sorrento with an irregular bus service. We found the rooms incredibly noisy - the doors to the corridors are not sufficiently well insulated to stop sound from the corridor or the lift foyer. Late night revellers and cleaners became an annoyance. The doors also banged shut loudly and door closers would definitely help. We would recommend adding an additional door to the rooms beyond the bathroom and possibly double doors to the lift foyer
Swimming pools and the view and the breakfast
The pool, the kids club, lounge bar, the food - all was very good. The room was very large and had excellent air conditioning.
More informations about excursions
Breakfast excellent. Staff friendly and attentive. No real wardrobes in room and few drawers. Children and teenagers dominated the pool area and no staff supervision of the use of balls ans other items in the pool.
Swimming pool,brekfast,staff at reception.Family room is a very good size. we saw a worm the first day and we called them and they came and sprayed a medicine.
Very nice hotel, wonderful location, Very good breakfast and very clean. We loved everything
The decoration is very modern and new. The staff nice and the breakfast very good.
Arrived in Sorrento for a short break with my boyfriend.Hotel in great location,less than 5 mins walk from main square,beach etc.Hotel extremely clean and fresh,rooftop solarium with great views.Breakfast had great variety and very helpful staff throughout regarding local services and amenities.Will definitely return to Sorrento and would definitely stay at Hotel Plaza again.
Staff is excellent only one key
Excellent place to stay. Staff were very pleasant and efficient. Room was nice. Breakfast buffet was outstanding. Conveniently located to main town and train. Would stay again..
Nice style, very nice position. The staff are always been kind and the service is nice. Walls are so thin you really hear anything is happening not only in the halls but in any other room.
The hotel is really new and opened since few days. Is visible that organization must be improved. Anyway the hotel is really in the center of Sorrento. The hotel has not car parking. Anyway at only few meters there is a public car parking but the price per day is 20 euro.
Well located, close to shops & resaurants. See-through elevator. Wide range breakfast choice, well-serviced. WiFi required re-entry of username and password when session was paused for a short time.
The hotel is very clean and modern. The staff were very friendly and accommodated any requests we had, especially car parking facilities. Breakfast buffet was the usual but the staff and the coffee were excellent. The hotel is central to Sorrento making it easy to access all the local facilities. The only problem i had with this hotel was the pool. It was a roof top pool which meant it was very small. But this would not put me off going back again.
Great location in center of town, comfortable modern rooms, and attentive staff make the Hotel Plaza an excellent choice in Sorrento.
The location of the hotel was central to shops and restaurants. We also liked the convenience of a car park and friendly, helpful staff.
Fantastisk beliggenhed med flot udsyn til Vesuv.Stort værelse med flot malet klinkegulv.
Dejlig og rolige omgivelser, hygge og afslapning I restaurant - Drop det med lange bukser, hvis man er iført pæne shorts (ikke badetøj og lignende)
Udsigten fra hotellet er vidunderlig, ligesom det vidunderligt at sidde og spise morgenmad på terassen, samt også udsigten fra værelset.Vi var dog skuffede over at få værelse med lille terrasse, som lå meget tæt på swimmingpoolen til nabohotellet, så man var overbegloet. Vi fik ikke den normale størrelse terrasse.
Fremragende beliggenhed med balkon'er lige ud til havet Alt var OK
The view was just excellent. The staff was very friendly. Quality of food in the restaurant was not quite the level you expect on a four star hotel.
The staff, especially Giovanni & Associates were outstanding. The maid service The ants were out of control. Before guests arrive and at least every other day, each room should be routinely sprayed for control. Also, gustes should be informed about not leaving any type of open food laying around. Bedding (sheets, pillow cases, and outer blaket if soiled) need to be changed daily without asking. Soaps and shampoo should be readily available and replenished daily.
Absolutely spotless, pleasant staff, views outstanding, location brilliant, food tasty, No tea & coffee making facilities in room.
We enjoyed the many views of the sea from the hotel gardens. Sorrento was more pleasurable because of this grand hotel.
The hotel is in located in a spectacular spot - built into the cliff face overlooking Naples bay and Mount Vesuvius. The only criticism was of the front desk staff, who were a little rude at times. All other staff were very helpful and friendly.
The location, with seaview, is excellent. The room was comfortable, except for the pillow which was a bit thin for my liking. Breakfast was satisfying. On the whole, the hotel had a very comfortable feeling. At such rates, Wi-Fi should be free.
Sea view - good bfast and good staff Initial room very disappointing
Each member of staff was highly attentive. Beautiful reception rooms. Breathtaking views. Very comfortable rooms with sea views. Very good quality food. There were no tea/coffee making facilities in bedrooms. There was no iron and/or ironing board in bedrooms.
The location and the staff
The hotel and the grounds were beautiful. It had agreat gardens and a view of Naple Bay was perfect. If you had a room on the street side it was very noisey. Also they do not start the air condition and beach acess till May.
the excellent and discreet service from the reception staff. The service and food we received on the platform at the beach was extremely good. The breakfast buffet was not to as a high standard as i thought it should have been for a hotel of this kind.
Værelse no. 508 som vi heldigvis fik tildelt dagen efter ankomst pga. at vi troede at havudsigt var en naturlig del af værelset som angivet i prisen på booking.com. Ligeledes en særlig tak til Cristina hotellets 1.mand. Bedre tv forhold. Efter adskillige rejser i sydeuropa har jeg konstateret at flere mænd gerne følger med i Tour de France og da mit italienske er ret skidt ville engelsk Eurosport være et glimrende forslag.
The views fom our terace were spectacular, hotel staff were excellant No restaurent in hotel which would hav been nice for lunch but breakfast was great and when we asked about lunch they did offer to make sandwiches
beautiful hotel location, misrepresented services.
The staff is great!
the nice welcome of the stuff
It was away from the tourist spots in Sorrento. Would highly recommend renting a car. Room was a bit victorian/old looking.
Nice hotel, perfect location, splendid view, excellent and professional staff, breakfast with fresh orange juice, pancakes and spumante. If you want to feel realy comfortable, don´t hesitate to choose this hotel. Absolutely no.
Hotel has a very nice view over the bay of Sorrento; rooms and services offered are mid standards; staff helpful Very much out of the city; there is nothing around the hotel; even to buy water you have to go down to city; hotel tried to solve this problem by shuttle services. Shuttle leaves to and from the city center three times in the morning and three times in the evening; it is free of charge and the driver is kind; however it takes 20-30 minutes and the road has a lot of curves as the hotel is up on the hill.
The staff were great and offered us a free upgrade. The hotel was fantastically located just outside Sorrento in the hills in a very quiet location The breakfast selection was not great unless you got there early
The service is excellent no
The staff were very nice and kindley and helped us in everyway they could if we asked them for, and the room was lovley and very clean.
Vi havde et udmærket ophold på Hotel Regina. Vi er yderst tilfredse med værelset. Vi havde bestilt værelse med havudsigt til Vesuv. Værelset havde 2 altaner og fra begge altaner var der en fantastisk udsigt over til Vesuv. Det kunne ikke være bedre. Det var helt perfekt. Personlet var flinke og hjælpsomme og rengøring ok. Morgenmaden var også ok. Vi har skrevet yngre par, men vi er omkring 50 år.
The maison was very welcoming and accommodating. The room decor was outstanding. Each room perfectly prepared, and in excellent condition. The lobby feels like home. The view incredible. It is a "10" in my book. The only thing I missed was availability of an iron/ironing board for a quick wardrobe touch-up on arrival.
Magic hotel! The view from the terace during breakfast on a sunny morning....you will expirience heaven without having to die first... nothing at all
1.Breakfast, 2.View, 3.Room (fashionable and clean). I would stay here again if I wll come back to Sorrento. 1.Distance from the city center.
The incredible endless seaview from our room. The beautifully presented breakfast buffet at the terrace.
Wonderful location and view, fabulous breakfast, helpful staff. Charge made for internet connection, free in most hotels.
We stayed at the Minervetta in May 2007. Our first impressions were "wow - what a trendy, hip and eclectic hotel". It is very different from your normal hotel!. It is like being a visitor in somebody's home, very relaxed. During our stay the staff could not have been more helpful or friendly. The hotel is away from all the hustle and bustle of Sorrento town and yet is only a five minute walk away. Breakfast was very relaxed affair and there was plenty of things to choose from. For anybody who is a real foodie and likes good food, I would highly recommend a restaurant locally called Caruso which also has a wonderfully cosy atmosphere and fantastic service.
The stunning style and sophistication of the hotel never ceased to facinate me and I wanted to see all of the rooms. The pleasant and friendly staff. The beautiful breakfasts cooked to order made the hotel seem as if you were staying with friends. The stunning views are unforgetable and very relaxing. We look forward to going back. no
Everything! Fantastic views, the hotel was beautifully decorated, modern, contemporary and spotlessly clean. By far the nicest place we've ever stayed!....did I mention the fantastic views!?!! The hotel was fantastic in every way, but it is worth noting there is no restaurant or bar, so if you want a meal or drink close to home you do have to go in to the town. Not a problem though....it's only 10 minutes walk away!
everything inside the hotel was perfect. there was no transportation to the center of town
This was one of the nicest hotels we have stayed. Felt comfortable from the moment we arrived. Breakfast a treat , staff helpful. Shame about he cost of looting on to wifi. It could have been free as is our hotel in Rome.
The hotel was in a magnificent location being very close to the main square.
It was centrally located and easy to get from one place to another. The staff could have been friendlier. They seem to just go through the motions when dealing with the clientele.
centrally located,. The staff was very helpful. Poorly maintained. The ice maker and computer were broken. The drain in my shower was stuffed. The light was out in my room. The staff put in a light and cleaned the drain when asked. The computer and ice maker were broken for my 3 day stay.
Location was great and in the heart of Sorrento. Easy access to the train station and to many restaurants, sights and shopping. Breakfast was very good and enjoyable and it is included in the stay. Staff was helpful. Would recommend this hotel to others. Location is on a very busy street so if you opened the windows it was very noisy. The good news is that the hotel is very sound proof so street noise was blocked out completely.
very central location, excelant value for money staff abrupt but did not really matter
It is right the the main square of Sorrento and close to some great restaurants
great location in the center, clean, comfortable and quiet room, helpful receptionists, nice Italian breakfast
The hotel has a perfect location in Sorrento. It is right next to the main squared and lots of great restaurants. It's not fancy, but it is clean and comfortable. The only complaint I have is that the shower stall is very, very small.
Perfect central location steps to Tasso Square on level ground which is great for people with any walking difficulties. We had a small balcony at the front of the hotel which was nice. Although there was no decaffeinated coffee at breakfast, the waiter gave us specially brewed decaf espresso which was much appreciated. When no tea/coffee is provided in rooms we always take our travel kettle and the hotel were happy to provide us with a jug of milk when requested. This is a no frills hotel fairly but perfectly adequate for our needs. Although stated on their website, they do not have satellite or cable TV, so we missed the Ryder Cup coverage!
location very good
Sorrento is just a beautiful city. decent liquor store right across the street for anyone trying to booze a little. try the melonchello
The hotel is in a brilliant location just a few 100yards from the main square and about 5 mins from the train station (hint: turn left onto corso italia!) While there is some noise the windows are double glazed and there is air con in the room. Staff are very friendly and approachable. Extremely clean. Well recommended.
Location, friendly staff, comfortable room Could've used a couple more items in the breakfast buffet
From the moment we checked in & was greeted by Theresa, we knew this hotel was perfect. The location was only 2 short walking blocks from the train station. The breakfasts each morning were wonderful. The only thing negative about this hotel was the size of the rooms, but then again most hotels in Europe are this size. The balcony overlooking the main street with it's little bistro table and chairs most definitely made up for a smaller size room. We loved this hotel & would absolutely stay there again and again.
Very friendly staff, exactly as described and clean, great balcony over main street. No complaints with hotel But do not exchange money at Naples Airport, they ripped me off for more than 100 euros. Tha best exchange rate was in Sorrento at the small exchange places.
very good location, knowledgeable staff, good breakfast
Location is close to the train station and the main town centre. Room is very clean. The room is very very small, cannot leave the glass doors open at night, the room is facing the street and acroos the apartment. Since the room is too small, they do not have a bigger room. We gave them 2 nights notice so we could move to another hotel. They ended up charging us four nights before they let us moved out.
The hotel staff were more than helpful. They were thoughtful and considerate. Having no language issues was very bennificial. Gave great suggestions and tried to make our stay as pleasant as possible. nothing wrong
Close to railway and shopping. Plenty of restaurants. The room was a bit small but comfortable.
Perfect location for local transport connections to Pompei, Alfari Coast, & Naples just around the corner. Right in the of Sorrento, easy access for ferry to Capri. Staff lovely especially Theresa on the front desk. Internet access in foyer. Clean and well presented rooms. Nothing