Vi er meget tilfredse med stort set det hele, og synes at beliggenheden på "bjerget" var en ekstra charme og gav en specielt flot udsigt ud over bugten; men den første nat blev vi henvist til det foranliggende hotel (tror det hedder Residencia), da der ikke var plads for os på Parco dei Principi. De havde vist beregnet sig med en overbookning, og det var vi meget frustrerede og harme over. egentlig ikke, men jeg synes, at man bør "stå lidt mere på hovedet" for at gøre det godt igen end tilfældet egentligt var, når man har gjort så stor en brøler.
Vi havde værelse på 3. sal med balkon med udsigt ud over bugten mod Vesuvio - Fantastisk! Restauranten med med stor morgenbuffe (brød, kage, frugt, 4 slags juice og æg efter valg - Hurtig og venlig betjening. Poolen god lang med udsigt over bugten og med børnebassin - rigeligt med liggestole. Gratis parkering i garagebygning. Gratis shuttlebus til Sorrento flere gange dagligt. Mindre støj fra vejen (f.eks. båthorn når busser drejer i sving), men udsigten og balkonen gør at det får mindre betydning. Vi så at der var værelser på bagside af hotel mod tag og nabohave - så ikke så spændene ud. Anbefaler klart værelse med udsigt!
Udsigten fra vores balkon/værelse var fantastisk. Imødekommende og professionelt personale. Da vi ikke syntes, at værelset levede op til pris/forventninger, fik vi forevist alternative værelser.
Vi glædede os hver morgen til at skulle op at spise morgenmad, masser af frisk frugt og hvad der ellers hører til morgenmad. Der blev altid lagt rent dug på bordet og udsigten var fantastisk flot ud over byen. Det samme med værelset, også rent sengetøj hver dag. Nej
Fantastisk beliggenhed, meget roligt hotel nær levende og rigtig hyggelig by, lækker morgenmad og frokost, super poolområde med rig mulighed for privat afslapning,
skøn beliggenhed, venligt personale, god restaurant, godt rengørinspersonale nej
Et dejligt hotel med flot udsigt.Tæt på forretninger og tæt på centrum.Store morgenbuffet.
one of the best hotels we have ever visited.wonderful location superb view very comfortable . and charming staff.. no criticism whatever
2nd time staying in this beautiful hotel, loved it. Very clean, staff are great and very helpful and best breakfast.
hotel staff and location
Very good location for Sorrento town centre and the railway station. Pleasant views over the Bay of Naples.
Nice location Very poor staff / very expensive given quality of room and facilities (i.e. no business center)
The graciousness of the manager of the hotel. Everyone tried to make you feel at home. We had no dislikes.
Very conveniently located to the train station and the town centre (about 5 min walk each). Stunning views over Bay of Naples. Broad range of food for breakfast. Plenty of fresh fruit. Breakfast dishes not cleared from table till after we left.
The hotel has an excellent location Hotel would benefit from a gym and a spa partiularly in times of poor weather
view from balcony was super no
Hotel is very beautifully decorated, all floors are marble, and has great open spaces and sitting areas to enjoy. The back of hotel (really front) is on the bluff overlooking the water and has a huge swimming pool. It was too late in the season for us to enjoy but I'm sure it would be wonderful in the summertime. Also, there are grapefruit and oranges growing on the rear grounds where you can wander and stroll through all the lovely flowers and trees. It is a wonderful location, right downtown in Sorrento within a 5 minute walk from shopping and dining. I highly recommend this hotel.
Excellent view and quiet. Breakfast is also good. Car park is important none
The hotel and the grounds were beautiful. It had agreat gardens and a view of Naple Bay was perfect. If you had a room on the street side it was very noisey. Also they do not start the air condition and beach acess till May.
Absolutely spotless, pleasant staff, views outstanding, location brilliant, food tasty, No tea & coffee making facilities in room.
Sea view - good bfast and good staff Initial room very disappointing
Each member of staff was highly attentive. Beautiful reception rooms. Breathtaking views. Very comfortable rooms with sea views. Very good quality food. There were no tea/coffee making facilities in bedrooms. There was no iron and/or ironing board in bedrooms.
The staff, especially Giovanni & Associates were outstanding. The maid service The ants were out of control. Before guests arrive and at least every other day, each room should be routinely sprayed for control. Also, gustes should be informed about not leaving any type of open food laying around. Bedding (sheets, pillow cases, and outer blaket if soiled) need to be changed daily without asking. Soaps and shampoo should be readily available and replenished daily.
The hotel is in located in a spectacular spot - built into the cliff face overlooking Naples bay and Mount Vesuvius. The only criticism was of the front desk staff, who were a little rude at times. All other staff were very helpful and friendly.
The location, with seaview, is excellent. The room was comfortable, except for the pillow which was a bit thin for my liking. Breakfast was satisfying. On the whole, the hotel had a very comfortable feeling. At such rates, Wi-Fi should be free.
We enjoyed the many views of the sea from the hotel gardens. Sorrento was more pleasurable because of this grand hotel.
The location and the staff
the excellent and discreet service from the reception staff. The service and food we received on the platform at the beach was extremely good. The breakfast buffet was not to as a high standard as i thought it should have been for a hotel of this kind.
The hotel is with-in walking distance to the city./Hotellet ligger i gå-afstand til byen. The room was dirty when we arrived, the bed was bad and should have been changed years ago and the room was placed in a dark corner and no light came through the window./Værelset var beskidt da vi ankom, sengen var så slidt at den burde være smidt ud for flere år siden og værelset lå i en meget mørk krog hvilket gjorde at der ikke kom noget lys ind om man skulle have hele kroppen ud af vinduet for at se et lille stykke af himmelen.
Great location to all that was needed for touring, lovely clean and modern hotel, breakfast was great. Friendly and helpful staff
The Grand Hotel La Favorita is simply an amazing hotel. Everything about it exceeded my expectations. I came to stay for my sisters wedding in sorrento and my stay at the hotel made the trip fantastic. The decor in the hotel is beautiful, the roof top pool and views are just fantastic. The rooms are large, bright and extremely clean. The breakfast is fantastic and last but not least the staff really are brilliant. Nothing was too much trouble to them and they make an effort to interact with the guests and go out of their way to make your stay unforgetable. This hotel should be a 5 star. I would recommend it to anyone and will certainly be returning myself in the future. Thanks to all at the hotel.
Nice hotel with excellent value for the money. Enjoyed breakfast and drinks on the roof top.
The hotel is very clean with lovely rooms and is in an excellent location for getting around Sorrento. The lack of WiFi in the rooms and the only English language TV station is a news channel.
The friendliness and courtesy of all staff, wonderfully comfortable and spotlessly clean rooms, excellent food. The hotel website states that all standard double rooms have a balcony with a view of the beautiful gardens. However, the view from both our room and our friends' were of a brick wall and someone's washing line. This was the only complaint we had and, as we did not spend very much time in our rooms, did not bother us. However, for someone staying at the hotel for a longer period who might perhaps want to sit on the balcony and enjoy the view, it would certainly have spoilt it for them so they should really change what is stated on their website as it is obviously not accurate for all rooms.
The rooftop pool had fantastic views and the bar was beautifully furnished. The staff were helpful and friendly. There was noise of running water from the walls at times.
Excellent Hotel, centerally located in Sorrento, everything associated with the Hotel is of a very high standard, including breakfast and the staff.
Very elegant hotel, delicious buffet breakfast & attentive staff not one complaint - perfect!!
Arrived in Sorrento for a short break with my boyfriend.Hotel in great location,less than 5 mins walk from main square,beach etc.Hotel extremely clean and fresh,rooftop solarium with great views.Breakfast had great variety and very helpful staff throughout regarding local services and amenities.Will definitely return to Sorrento and would definitely stay at Hotel Plaza again.
Nice style, very nice position. The staff are always been kind and the service is nice. Walls are so thin you really hear anything is happening not only in the halls but in any other room.
Well located, close to shops & resaurants. See-through elevator. Wide range breakfast choice, well-serviced. WiFi required re-entry of username and password when session was paused for a short time.
Excellent place to stay. Staff were very pleasant and efficient. Room was nice. Breakfast buffet was outstanding. Conveniently located to main town and train. Would stay again..
Great location in center of town, comfortable modern rooms, and attentive staff make the Hotel Plaza an excellent choice in Sorrento.
The hotel is really new and opened since few days. Is visible that organization must be improved. Anyway the hotel is really in the center of Sorrento. The hotel has not car parking. Anyway at only few meters there is a public car parking but the price per day is 20 euro.
The hotel is very clean and modern. The staff were very friendly and accommodated any requests we had, especially car parking facilities. Breakfast buffet was the usual but the staff and the coffee were excellent. The hotel is central to Sorrento making it easy to access all the local facilities. The only problem i had with this hotel was the pool. It was a roof top pool which meant it was very small. But this would not put me off going back again.
Staff is excellent only one key
Very nice hotel, wonderful location, Very good breakfast and very clean. We loved everything
The location of the hotel was central to shops and restaurants. We also liked the convenience of a car park and friendly, helpful staff.
The decoration is very modern and new. The staff nice and the breakfast very good.
The hotel has a huge pool. Rooms were kept spotless. Good location off of main area with only a 5-10 minute walk away to everything. What made this hotel great however was the staff. From day one they were calling us by name. They were always pleasant and helpful with anything we needed. This was the first of four hotels we stayed at on our trip. I wish it was the last because then we would have saved the best for last. No other hotel's staff compared to this one.
Fabulous hotel with very friendly and helpful staff, facilities, location and standard of accommodation were excellent. The local bars and shops offer a good choice. Nothing
The staff at the Hotel Continental were extremely helpful and nothing was too much trouble. Even when I dropped my tweezers of the third floor balcony, the staff happily retrieved them for me! All the staff seemed to speak an infinite number of languages and the waiters in the Dining Room were friendly, polite and provided excellent customer service. There was nothing that I did not like about my stay at the Hotel Continental. it was a lovely hotel which provided excellent value for money.
execeptional customer service.....such a good experience!!! It's location. each night after 7pm the police close off the only street you can drive through to the hotel. To get to the hotel you'll have to pay 1 euro to get past the police.... location is only bad if you rent a car and drive.
Perfect location and comfortable The smallest and old TV set I've seen last years. Shower was broken and very old
We did not eat at the hotel but had room service and all items were good with generous portions ( a thing becoming increasingly rare in Italy, unfortunately The lounge area was a little tired and would greatly improve the general atmosphere and overall impression if it could be refurbished
An excellent location in the centre of Sorrento. The views of Vesuvius are probably the best on the Sorrentine peninsula. A quiet part of town, excellent service, friendly staff make this hotel a good choice. Honestly, nothing. It is an excellent hotel. My daughter would have liked free internet access, but apart from that nothing.
We had a lovely time at Hotel Continental. Porters helped us with our bags, and we were upgraded free of charge to a room with a balcony looking over the bay and with a wonderful view of Vesuvius. We could easily walk to everything, and just down the road is the ferry to Capri. The pool was also huge and luxurious, I had to brush olives from an overhanging tree off the deckchairs to lie by the pool. Ahh!!! that's the life, while waiters wander around taking orders for drinks and snacks. Fantastico!
Very nicely appointed hotel, comfortable and good quality. Public square outside hotel attracts young folk until early hours of the morning. Noisy motor scooters, same all over Italy?
The staff were wonderful... friendly, very helpful, kind and customer focused. The location of the hotel is fantastic - beautiful views across the bay of Naples, very little traffic noise, a small park just outside the front yet a stones through from the main town centre, shops and restaurants. The room was lovely but the bed and pillows were very hard and would be uncomfortable if you're a bit stiff and achey like me. Also the sound proofing between the rooms was not brilliant We could hear next doors' conversations and TV. The gym could be a great asset as the room layout is very good but unfortunately much of the equipment needed replacement or refurbishment and the weight bars were the wrong size for the bench press bench which is a basic error. So with no additional cost of equipment but more maintenance and more thought this could have been an excellent facility. Finally the quality of the breakfast was a bit "iffy" for the quality of hotel and this put us off trying the restaurant in the evening and we ate out all the time.
The views fom our terace were spectacular, hotel staff were excellant No restaurent in hotel which would hav been nice for lunch but breakfast was great and when we asked about lunch they did offer to make sandwiches
It was away from the tourist spots in Sorrento. Would highly recommend renting a car. Room was a bit victorian/old looking.
The staff were very nice and kindley and helped us in everyway they could if we asked them for, and the room was lovley and very clean.
beautiful hotel location, misrepresented services.
The staff were great and offered us a free upgrade. The hotel was fantastically located just outside Sorrento in the hills in a very quiet location The breakfast selection was not great unless you got there early
Hotel has a very nice view over the bay of Sorrento; rooms and services offered are mid standards; staff helpful Very much out of the city; there is nothing around the hotel; even to buy water you have to go down to city; hotel tried to solve this problem by shuttle services. Shuttle leaves to and from the city center three times in the morning and three times in the evening; it is free of charge and the driver is kind; however it takes 20-30 minutes and the road has a lot of curves as the hotel is up on the hill.
The staff is great!
The service is excellent no
Nice hotel, perfect location, splendid view, excellent and professional staff, breakfast with fresh orange juice, pancakes and spumante. If you want to feel realy comfortable, don´t hesitate to choose this hotel. Absolutely no.
the nice welcome of the stuff
size of room. treatment by hotel staff. quality of breakfest. location,
Service, decor, location and views make this one of the most memorable and pleasurable hotels we have ever stayed in. Art work is amazing and obviously took a lot of time and consideration as everything is perfectly styled.
The Hotel was faultless in every way. I would not hesitate to recommend it to any of my friends.The staff were helpful and charming and the Hotel position perfect, did not want to leave. Peter Franklin Nothing at all
excellent breakfast nice room and decoration
It was a great location with fantastic view. The room was tastefully done with modern amenities. The staff were helpful and we would stay there again.
This beautiful hotel rivals any 5-star hotel that I have ever stayed at. It was beautiful, immaculate, romantic, and peaceful. The location was incredible. The views from everywhere...stunning. We will return and will recommend this gorgeous hotel to everyone we know.
Location, and general satisfaction. A Little inflexible - re seating of a wedding party. and the resident pianist -good - but not very accomodating
The hotel staff were all friendly and helpful. The hotel is lovely and location is very close to the centre of the city with a beautiful sea view. It is really a pleasant hotel to stay.
the views and the hotel it self decor
refreshment was good. lounge was comfortable and I like the pianist who perform the music from 1930-2300. no bottle of complimentary water in the room.
Absolutely everything about this hotel was stunning - the location, the design, the room, the food in the restaurant and the spa was great too. Nothing at all - I loved everything
The six days we stayed we had excellent service from the management and staff .The location is central.Can not wait to return.
The hotel staff were very helpful in recommending places to visit and eat, and arranged for transportation. Their friendly attitude made it feel like home. Breakfast was great. paying for internet in the lobby - but if you bring your own laptop it's free.
the location and the pleasant outdoor breakfast area the colour and pattern of the floor tiles in the room!!!!!!!!
Great, friendly and very helpful staff, beautiful setting right in the town center. Room was very classy though quite small for us. Not much to do with kids in November.
Close to everything! Rooms are clean & small.
great location within walking distance of the harbour and town. Lovely rooms and pool and garden area, great breakfast, friendly and helpful staff. uncomfortable pillows
great location to visit Sorrento,Capri,Pompei. Shopping and dining in the narrow street of historic just a short walk from hotel. Hotel staff very helpfull.Great experience.
Very relaxing atmosphere. Hotel staff were extremely pleasant and helpful. Ammenities on premesis were fantastic.
We loved our stay at this beautiful hotel! Our room was perfect, with nice furniture and plenty of room in the closet. The hand painted tiles in the floor made it so cheerful and unique. Michelle from Reservations was extremely helpful in giving us information on how to travel from Naples by train and on how to find the hotel once that we arrived in Sorrento. Mario and Pepe at the Reception were always helpful and happy to provide us with all the necessary information to visit Capri and Sorrento. The outdoor pool is located in a very nice setting, surrounded by flowers. The same with the breakfast area. Great food. We would be very happy to come here again and stay again at this beautiful Hotel. Nothing, we loved everything there!
Very pleasant hotel, centrally located, loved the use of local ceramic tiles. Slight problem with lighting: light at entrance to room malfunctioned and lamp shades were old and actually fell apart.
location to downtown ,easy walk large cement beam in the middle of the roomfrom floor to ceiling
Location is excellent, specially in small city as Sorrento , The hotel is very nice with rich breakfast. service in the lobby, parking and breakfast is very good. The internet connection is free only in the lobby and the quality is very poor.
Vi havde et udmærket ophold på Hotel Regina. Vi er yderst tilfredse med værelset. Vi havde bestilt værelse med havudsigt til Vesuv. Værelset havde 2 altaner og fra begge altaner var der en fantastisk udsigt over til Vesuv. Det kunne ikke være bedre. Det var helt perfekt. Personlet var flinke og hjælpsomme og rengøring ok. Morgenmaden var også ok. Vi har skrevet yngre par, men vi er omkring 50 år.
The pool, the kids club, lounge bar, the food - all was very good. The room was very large and had excellent air conditioning.
Breakfast excellent. Staff friendly and attentive. No real wardrobes in room and few drawers. Children and teenagers dominated the pool area and no staff supervision of the use of balls ans other items in the pool.
Lovely views from the terraces, hotel was a short walk into town, bar staff very freindly and room was lovely and clean and always offereing fresh towels. Would stay here again Even though breakfast was very good, didnt like queing to get a table in the morning, and when I got up from the table someone was sitting in my seat when I cam back from the buffett.
The hotel was fine and so was the room except for the room's outlook - it was described as a 'standard room with garden view' in fact it really had no view at all, looking out over the goods entrance onto a wall. Location was a little bit out of the centre
The location was good,the view was spectacular from the 7 floor ,the breakfast was excellent and service was great.
Clean rooms, most comfortable bed in Italy (that's saying a lot). Pool area was huge - free breakfast was great, staff was professional and very helpful, there was free parking across the street. It was also close enough to the town, but far enough that it wasn't too noisy. This has nothing to with the hotel, but there were a lot of families there. A lot of screaming kids and a lot of splashing in the pool. This hotel is not an adult experience.
Swimming pool,brekfast,staff at reception.Family room is a very good size. we saw a worm the first day and we called them and they came and sprayed a medicine.
large spaces, staff very friendly and helpful, excellent outdoor pool, wide choice for breakfast crowded for late breakfast
Swimming pools and the view and the breakfast
It has magnificent views over the Bay of Naples towards Vesuvius and a superb pool. Great indoor pool close to the spa. Quite a walk into the historical centre of Sorrento with an irregular bus service. We found the rooms incredibly noisy - the doors to the corridors are not sufficiently well insulated to stop sound from the corridor or the lift foyer. Late night revellers and cleaners became an annoyance. The doors also banged shut loudly and door closers would definitely help. We would recommend adding an additional door to the rooms beyond the bathroom and possibly double doors to the lift foyer
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