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Staff /Wifi The first room was very outdated and smelled of mildew .Very nosiy you could hear the workings running their carts in the morning, people talking outside your room ..No outlet ,no fig, no microwave, sink was falling out of the wall. BEWARE OF BUG-THE ROOM WAS FULL OF THEM!!!! WE FELT LIKE WE HAD BUGS ALL OVER OUR BODY'S. We ask to be changed to a different room which really wasn't any Bette!!!. Definitely needs some upgrading.
What you would expect for the amount you will be spending carpet dirty
Close to Disneyland The breakfast was only white bread, Fruit Loops cereal, and oatmeal. Didn't appreciate the surprise extra "resort fee" of $18 for 2 nights when you arrive. Very run down place (sink knob falls off), no alarm clock.
The staff is extremely friendly There are obvious signs all over the place that this Resort is dated. Just small things all over the place including the fact that the cable TV was not quality. You could barely see the channels and it was hooked up with a standard cable like back in the nineties and eighties
Rude and didn't care that they overbooked rooms Dirty, bad odor and staff was rude
Facilities were kind of grody but our rooms were perfectly acceptable. The restaurant was convenient, even if it wasn't good. Was definitely only a 10 minute drive from Disney World. Spent an entire day with a door lock that didn't work and had to go to the front desk 4 different times to get somebody to let us in to the room. Restaurant was terrible. Facility was grody. Our bathroom light was busted and shodily put back into place, so that when I woke up to go to the bathroom one night it had fallen onto the bathroom floor. This would all be acceptable if the price was lower, but these rooms were actually not that cheap. Never booking here again.
When I booked the resort there were not to be any additional fees. Upon arriving, the hotel said they don't even do business with Kayak and that I have to pay an additional $8.99/day. The place was very run down and the guests were allowed to just blare their music out by the pool which was filled with profanity and highly inappropriate for kids (which were present). The pool was extremely dirty and the breakfast is a joke. Toast and waffles and juice - all carbs. We also witnessed another guess getting arrested for keeping a pet in the vehicle where someone had to break the window. Two days later the resort still hadn't cleaned up the broken glass in the parking lot.
The carpet and bed was terrible. The bathroom has never been repaired. Curtains were broken. It was smelly, etc. The carpet and bed was terrible. The bathroom has never been repaired. Curtains were broken. It was smelly, etc.
The pictures on-line falsely depict the facilities. It's a very dirty place. We checked, went to our room, and then immediately checked out and cancelled our reservations.
The price Rooms smelled like wet carpet really bad
Front desk staff friendly and helpful. Booking.com very helpful with refund. Checked out a number of rooms, but couldn't stay in any of them...VERY MOLDY, MUSTY ODOR!!!! Our eyes stung just entering the rooms.
Pool; kitchen in suite; location; price; breakfast Our suite was roach infested, and to request a new suite. Staff never acknowledged our inconvenience or offered to help us move our stuff. Overall, didn't handle situation well.
-Great value. -Clean, large suite that slept four comfortably. -Solid facility with plenty of amenities. -Employees were friendly and handled special requests adequately. Breakfast was just mediocre. Limited shuttle service time slots for major parks. For the money I'm shocked there even was a shuttle service or free breakfast as decent as the room was.
I was impressed with the rooms, they were very nice, also the breakfast was very good. what I did not like was that I had to leave.
Nice centrally located hotel. Very nice pool. Good staff. Nice happy hour and free breakfast. Very happy with our stay. Nothing was unacceptable
Not a 4 or 5 star place but worth the price. We were looking for a clean comfortable suite and we found it there!
The breakfast, pool, happy hour, location are ecxellent!!!! I was ask to leave the room, because according to them that was my check out date. I had to go down (in the middle of my shower) to show them the prooof thet I was leaving the following day. When I got downstairs they told me that I was right but, they had an attitude!! I paid 6 months earlier!!!!
I liked that when a problem did arrive the staff tried their best to make things okay. When we first got to the hotel we found many roaches in our room. When we told the staff they didn't seem phased by it like they already knew the problem was there. The beds were not clean, there were many different stains on the bed sheets. The breakfast wasn't good, and there wasn't much variety. I would say that if anyone would like a clean and get your money's worth hotel then do not go here because you will not enjoy yourselves here.
vi kan slet ikke få armene ned .. dette er det perfekte hotel til både store og små, beliggenheden er super hvis man skal i disney, der ligger mad/shopping steder tæt på, og morgenmaden uhm..... anbefalet .... NEJ
Der var god plads på værelset. Jeg synes, det var en lidt kedelig beliggenhed af værelset,- lige ud til parkeringspladsen med et stort "gardin" for, så man ikke kunne se ud.
Personalet var søde og virkelig hjælpsomme. Dejligt der var gratis internet og parkering. Fin morgenmad! Ikke perfekt, men ganske fin. Værelset var lidt "snusket", utæt vindue og intet service trods der var køleskab og microovn.
Fint poolområde med bar. Venligt personale og fin beliggenhed. Elendig morgenmad, elevatorer særdeles langsomme. Kan ikke følge med.
at beliggenheden var god
Great location, great value, very spacious so comfortable! gated community, very secure. The only thing I wish we would have had is a stove.
We had we had a one bedroom suite with a full kitchen. Nicely decorated and appointed. Spacious and updated. Short drive to all parks. Lots to do and tons of restaurants in walking distance. Right next to old town which may be a negative for some, but we like old florida kitsch. The pool is open late, this may be a positive for some. We turn in early with our five-year-old and so it was a little noisy. Only an issue since our room literally backed up onto the pool, which was great during the day since we just had to step out of our room practically onto the pool deck but at night there were some teenagers that were noisy until the pool closed. Even then it was not so bad that I might not choose the same room because of it's proximity to the pool and the playground.
Location is great, unless they send you off to a "sister" property! I checked in one hour after checkin time and they said they had no more rooms. The sister hotel was far. The rooms are nice, but the refrigerator was broke, the hair dryer broke, the door slammed shut, and the shower handle moves while showering.
Loved everything about the resort!
We had more than enough space in the platinum cottage. It was clean, quiet, and centrally located. My husband travels a lot for work and stays in Hampton Inn more than 3 times a month, he commented that the cottage was cleaner than 90% of the rooms he stays in with Hampton Inn. There was ample closet and storage space and with the deal we got from Kayak, the price literally could not be beat!! Especially since there is on site laundry, a bark park, mini golf, a pool, a cafe, and a small "general" store in the office. We stayed here to go to Disney and it was easy to get on and off property from this location. We will be back! We are even considering buying one of the smaller cottages they have for sale on site. Our three year old loved this place as well, she called it her green house the entire stay. The beds could use new mattresses and the cottage needed extra pillows but it's not like we lost any sleep over these two things. The only other thing I might add is the cottage needed an informative guide inside. We didn't know how or where to get fresh towels, where to take the garbage, check out guidelines, etc. But all we had to do was ask/explore a bit. I rated the staff at 4 stars because they were not very professional (I only encountered the night shift at the desk) otherwise, we really couldn't find anything to complain about!
Great enviroment staff was friendly no issues with the stay the place was very clean this was my first time taking my family out of state this was a great place to go not far from disney world as well I have no problems with this place
We stayed in the deluxe cabins. got 2 bedrooms and a kitchen for less than the price of a disney budet hotel room, which are very small. Much better for familes than staying in a single hotel room. Everything was clean, and the kitchen came with cooking utensils. Would definitely stay again. We were close to the pool, and it was loud in the evening (pool is open until 11.
I liked the location. Right off irlo Bronson, you can't beat it. Quite. You have your own space. The rooms were tiny, the couches were filthy, a strange smell stayed throughout or stay, even after we started a generous amount of frebreeze. No water pressure.
The mattress's in both bedrooms were HORRIBLE, besides that the place was nice
The cottage/bungalow concept was a great idea. There were lots of activities to participate in. The price was very affordable. The bedding was old and torn in places. The sheets smelled dirty. The furniture was also old, worn, and smelly. All of the blinds were bent and let light in at night. There was no tub for our toddler to take a bath, only a shower. Also, there was an iron provided, but it stained my son's clothing. Our vacation package included tickets to a dinner show and when we checked in, they would not give us the tickets. My husband had to show them our confirmation email to prove that we were telling the truth. They finally gave us the tickets, but they were not happy about it.
Clean cabin in great condition
There were activities for my 5 year old to keep busy, either at the pool, or the mini-golf. The cottage concept was a nice idea for those without campers. The location right off of 192 is great. The space was tiny and very tight, there was only 4 of us, but we had to keep our luggage in the car because there was no where to put it in the cottage. The bedding was thrown on and was old and torn, so we had to make the beds when we got there. The blinds were all broken and the door was very difficult to open and close. Considering we only paid $60/night, we got what we had expected!
Need maintenance Pri e
Location, access, cleanliness and view. I was given a handicap room because without me asking or needing one.
Our room had bugs in it. I got bit about 10 times and the final night we say about 30 bugs in the bed. I was highly disappointed and was bit all over my body
Located near plenty of restaurants. You can purchase tickets for Disney and rent a car right on site at the hotel. The facilities need a little TLC. The halls are dim and there were not enough parking spots.
No microwaves in the rooms
The staff was courteous and friendly. The location of this hotel is in a great spot because it has a lot of different places to eat and some attractions, as well. The room! I received what I requested but the carpet was really stained, the roll of toilet tissue was stained, the beds were worn out, and there were little tiny bugs (not many, but visible, nonetheless) all around the furniture, especially in the bathroom. The buffet! The pancakes and french toast didn't taste authentic and the fruit wasn't sweet. This is my second time staying here and they raised the room prices by $10. I don't mind paying extra if the cost complimented my expectations.
the rooms were very clean and spacious. The staff were very accomadating and friendly. It has an upscale feel without being stuffy. Great for families. No
excellent accomodations for the price, excellent location. hair on the box spring of the bunk beds.
It was a nice, mid-price hotel close to the conference we were attending.
Location, price and ammenities... Paid for Jr. Suite, received a regular room..
quiet, room price acessibility to attractions not enough shuttle bus return times
nothing. we came back in our room and it was open for the whole day!!! plus some stuff is missing